Rom – deluxe, flere senger | Safe på rommet, skrivebord, lydisolert og strykejern/-brett

Anmeldelser av RIU Plaza Manhattan Times Square

4 out of 5
RIU Plaza Manhattan Times Square
145 West 47th Street, New York, NY

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 2074 av totalt 3099 anmeldelser." "
Rangering på 8 − Bra. 656 av totalt 3099 anmeldelser." "
Rangering på 6 − Grei. 188 av totalt 3099 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 3099 anmeldelser." "
Rangering på 2 − Forferdelig. 86 av totalt 3099 anmeldelser." "

9,6/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Steinar

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good hotel.
Bodde her 7 netter i mars 2024
Svar fra Hotel Riu Plaza Manhattan Times Square Online Repu den 12. mars 2024
Dear Steinar,Your positive remark is very welcome. Thank you very much!We are very happy to read you enjoyed your time with us and we cannot wait for your next visit.Loving Greetings, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Knut

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Flott og stort hotell, med god beliggenhet. Familierommet hadde god plass til fire, og badet var veldig bra. Frokosten var fantastisk!
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Hung

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2023

8/10 – Bra

Morten

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2022

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Too expensive for what you get. Elevator waiting time major issue. It is a factory. Very clean. Reception not helpful. Other people friendly.
Bodde her 4 netter i september 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2022

10/10 – Utmerket

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kom til tiden og få et fantastisk opphold
Vi bodde på hotellet i 9 dager, det er et veldig flott hotell med bra størrelse på rommet og ikke minst helt magisk utsikt! Det er hjelpsomme folk og vaskehjelpen var daglig innom for rengjøring. Veldig fornøyd med oppholdet totalt sett. Negativt: Vi kom en dag for seint, vi hadde varslet både Hotels.com og hotellet med en gang vi fikk beskjed om at flyet ble kansellert grunnet streik. Når vi kom til hotellet, sa personen i resepsjonen at hotellet var helt fullbooket og vi hadde mistet rommet vårt. Det ga selvfølgelig høy puls, når man er ganske mange mill unna sitt eget hjem og klokken var rundt midnatt. Etter en time med krangling og venting, fikk vi rommene vi hadde bestilt og alt ordnet seg.
Bodde her 10 netter i juli 2022

10/10 – Utmerket

STIG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Michele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Phenomenal hotel!!! Highly recommend!!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Claire

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is very well situated in Times Square and yet very quiet and very clean. Staff were friendly and knowledgeable about New York and rooms were really appointed. Lots of little touches that make a smaller room feel spacious- under the bed storage, little eating area, etc. Super well situated to transit and attractions. Would definitely come again!
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Louis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Claire

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 3 netter i mai 2024

8/10 – Bra

David

Reiste med familie
Enjoyed the closeness to Times Square. Very nice hotel.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Mary Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staffs
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Alison

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed here a year ago and there was no line for breakfast (the hotel was pretty new)! The line was surprising but worth the wait - good spread. Used the gym every day - clean and well-stocked with towels. The location can’t be beat and EVERY staff member is friendly and kind. Enjoyed my stay!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jaswinder Singh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024

6/10 – Grei

Jenny

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
There was a huge mix-up with our reservation which messed up daily activities like breakfast. It’s a beautiful hotel, but the “amenities” charged as a resort fee are not worth the extra cost.
Bodde her 4 netter i mai 2024
Svar fra Online Reputation Manager den 17. mai 2024
Dear Jenny,Thank you for taking the time to leave us a review.We truly regret that you experienced the mentioned issues during your time with us.We really hope that there were also many positive aspects of your stay and you allow us the opportunity to host you again soon! We remain with warm regards, Respectfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

6/10 – Grei

Karen

They promote having a “free” breakfast but each morning if you were not in line by 7:45-8:00am, the wait was ridiculous, so only if you had all the free time in the world would it have been worth waiting that long…You could not even get a coffee without waiting over 45min. For a hotel that cost as much as RIU, a complimentary coffee bar would have been nice(& no coffee pots in room)
Bodde her 3 netter i mai 2024
Svar fra Online Reputation Manager den 17. mai 2024
Dear Karen,Thank you very much for staying at Riu and for sharing your feedback with us.As service is one of the key values of our company and we strive to make every effort to exceed all of our guests’ expectations, we are truly saddened to find that you weren't fully satisfied with your recent experience. Your concerns will be forwarded to corresponding departments with the purpose of improving and we really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Maik

Reiste med en gruppe
Fantastic stay! Anytime again …
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Kacie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top notch
Bodde her 3 netter i april 2024

10/10 – Utmerket

Yurex

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Angelique

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THE PLACE TO BE NEXT TO THE RED STAIRS ON TIMES SQUARE
Bodde her 4 netter i april 2024
Svar fra Online Reputation Manager den 21. mai 2024
Dear Angelique,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

sreedhar og Issaquah

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
morning during the breakfast time, wasted lot of time just waiting for the lift.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Included breakfast was amazing
Bodde her 2 netter i mai 2024
Svar fra Online Reputation Manager den 16. mai 2024
Dear Erin,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Sebastian

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Top Lage , super Hotel, einziger Nachteil sind die Aufzüge ( Wartezeit )
Bodde her 7 netter i mai 2024
Svar fra Hotel Riu Plaza Manhattan Times Square den 15. mai 2024
Lieber Sebastian,vielen Dank für Ihre freundlichen Worte.Und wir sind sehr erfreut zu lesen, dass Sie Ihren Aufenthalt genossen haben.Vielen Dank auch, dass Sie sich für uns entschieden haben. Es war uns ein Vergnügen, Sie zu beherbergen und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Wir wünschen Ihnen das Beste,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Management

10/10 – Utmerket

Timothy

Reiste med familie
Likte: Fasiliteter
We traveled as a party of 5 in 2 rooms. Everything was clean and we loved the bathrooms. Definitely would come again
Bodde her 5 netter i mai 2024
Svar fra Online Reputation Manager den 15. mai 2024
Dear Timothy,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Parks

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles sehr gut
Bodde her 6 netter i mai 2024
Svar fra Hotel Riu Plaza Manhattan Times Square den 13. mai 2024
Sehr geehrte Peggy,Wir sind sehr dankbar zu lesen, dass Sie uns die Gelegenheit gegeben haben, zu beweisen, dass all die positiven Bewertungen, die wir haben, auf der Realität unseres Hotels und dem Ergebnis der Arbeit unseres netten Personals beruhen.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen!Hotel Riu Plaza Manhattan Times SquareOnline Reputation Management

10/10 – Utmerket

Steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i april 2024
Svar fra Online Reputation Manager den 9. mai 2024
Dear Steven,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

Cédric LE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good hotel with very welcoming staff. It's a real shame that you have to wait in line for 30 minutes every morning to have breakfast. This should be indicated on the hotel's website. The restaurant's seating capacity is too small to handle everyone
Bodde her 6 netter i april 2024
Svar fra Online Reputation Manager den 9. mai 2024
Dear Cédric LE,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We are happy to hear that you had a lovely time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

Manon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Emplacement idéal près de Times square….propre…staff gentil…Manon
Bodde her 3 netter i april 2024
Svar fra Online Reputation Manager den 9. mai 2024
Bonjour Manon,Nous vous remercions pour votre commentaire.Nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous.Nous sommes également très heureux d'apprendre que nous avons fait du bon travail et nous vous remercions beaucoup pour vos commentaires positifs.Nous espérons vous revoir dans l'un de nos établissements très prochainement.Cordialement, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

2/10 – Forferdelig

Candice

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
At check-in there was a bunch of hassle because they needed my larger room for other guests with larger parties, offered to waive the facility fee. I accepted but was highly disappointed that the new I originally booked. To top it off just checked my credit card statement and the facility charge is still there!!! Room 3314, stayed 1 night 4/27. The desk clerk was constantly on the phone with the manager to get things to offer me to switch and didn't even bother to honor it - guess it doesn't matter now cause he got what he needed (my room!!!). Doubtful I'd return.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 6. mai 2024
Dear Candice,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Francesco

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel con ottima posizione a due passi da Time Square, ben servito da più linee metro e con ottima colazione.
Bodde her 8 netter i april 2024

8/10 – Bra

Raúl

Bodde her 8 netter i april 2024

10/10 – Utmerket

Shalil og duluth

Bodde her 2 netter i april 2024

10/10 – Utmerket

Thorsten

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great time and enjoyed staying at the Riu.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear Brian,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

david

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check-in was seamless and the room was immaculate as well. The staff were very friendly and polite. The location was ideal for being right near Times Square.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear david,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Clinton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel. Nice staff. Nice views.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 26. apr. 2024
Dear Clinton,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

6/10 – Grei

Anthony

Reiste med partner
Likte: Renhold
Good points: The hotel is in a great location. Its clean and the room size was very good. There is a small cafe in the lobby, food and drink is good. The staff seamed friendly. Room cleaning was good. We were able to leave our bags after check-out. Bad points: No mini bar, its not a major problem. No room service, bit of a pain but we found dunkin donuts do a nice kwoffy and bagel in the morning. No smart tv, we weren't able to connect our smart devices to veiw photos or netflix etc. I would stay there again but would be happy to try somewhere else.
Bodde her 4 netter i januar 2024
Svar fra Hotel Riu Plaza Manhattan Times Square Online Repu den 24. apr. 2024
Dear Anthony,We appreciate you took the time to leave your impressions regarding your recent stay with us. Nevertheless, we would like to apologize for any inconvenience.We will continue working, in order to improve our services.Best Regards,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Alma

Beautiful hotel. Clean and friendly staff. Close to everything. Will stay again.
Bodde her 2 netter i april 2024
Svar fra Online Reputation Manager den 24. apr. 2024
Dear Alma,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

JOSEPH og Elkton

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small rooms but easy parking ( on weekday )
Bodde her 1 natt i april 2024
Svar fra Hotel Riu Plaza Manhattan Times Square Online Repu den 17. apr. 2024
Dear Joseph,Thank you very much for being our guest.Needless to say, we take note of your remark for future arrangements.We are already waiting to have you back!Loving Greetings,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

2/10 – Forferdelig

Raymond

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worst hotel that I have stayed at in New York City. Will never stay here again.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Dear Raymond,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects, as our priority is to provide a professional service.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

Brenda

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
I have been to NY several times and never stayed at a hotel right on Time Square (a block up). So I wanted to try RIU Manhattan Time Square. The hotel was nice and the staff was simply AMAZING and very accommodating. Each time I called to the front desk, I was greeted with such pleasantry and the simple items I requested was immediately sent to my room. The room was nice but really small and the walls seemed as though they were paper thin as you can hear people through the walls and down the hallway easily. Additionally, I read the reviews about breakfast time and getting downstairs EARLY to prevent the long wait. Also, I didnt like the fact that since we were only 2; they skipped over us to seat those who were a party of 4 or more. I felt this wasnt fair. So the couple behind us we just teamed up to make 4 so we could be seated and not continually skipped. THE THING THAT MADE ALL OF THE NOT SO GOOD THINGS TOLERABLE.........WAS THE STAFF!!!! KUDOS TO THEM!!!!!! They were amazing, courteous, helpful, friendly and accommodating from beginning to the end of our stay. For that I am thankful!!
Bodde her 3 netter i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Dear Brenda,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

4/10 – Dårlig

Fiona

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Breakfast was a disaster - queue to get the lift down to the lobby, queue in the lobby to give room number then queue to get lift to 5th floor then queue to get assigned a table and then queue to get your food/drinks then queue to get the lift after breakfast!
Bodde her 5 netter i april 2024
Svar fra Hotel Riu Plaza Manhattan Times Square Online Repu den 16. apr. 2024
Dear Fiona,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that this overshadowed your experience.We have passed your concern to the management department for an appropriate follow up and we sincerely hope you will give us another chance to welcome you again and share a more pleasant experience.Best Regards,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

8/10 – Bra

Haipeng

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Ju

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Shona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice hotel. Rooms were small, as expected for New York, but the beds are high enough to store your luggage under which is a nice touch and got the bags out of our way. Surprisingly the rooms are really quiet given that the hotel is located right on times square. Super close to serveral subway stations and walking distance to a lot of attractions, times square, broadway theatres, heaps of restaurants. The staff are really friendly and accommodating. The breakfast buffet was tasty and convenient but you need to plan your visit so you're not stuck in a queue.
Bodde her 4 netter i april 2024
Svar fra Hotel Riu Plaza Manhattan Times Square Online Repu den 15. apr. 2024
Dear Shona,We really thank you for your lovely remarks.And it is very rewarding to read you enjoyed your stay We cannot wait to host you again soon!Caring Greetings, Shona,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

10/10 – Utmerket

Pauline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
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Bodde her 6 netter i april 2024