Suite – superior, flere senger, ikke-røyk | Skrivebord, skrivebord for bærbar PC, wi-fi (inkludert) og sengetøy
Sjekk tilgjengelighet

Anmeldelser av Manhattan View Hotel

2.5 out of 5
Manhattan View Hotel
37-35 21st Street, Long Island City, NY

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 161 av totalt 448 anmeldelser." "
Rangering på 8 − Bra. 137 av totalt 448 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 448 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 448 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 448 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

6,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

naara

Bodde her 7 netter i juli 2022

2/10 – Forferdelig

Iván

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible
Veo comentarios de gente que le anularon la reserva unos días antes. Lo que nos hicieron a nosotros fue peor... Ya estábamos alojados en el hotel con una estancia de 4 noches ya pagadas y en el tercer día nos dicen que al día siguiente nos tenemos que ir. Nos lo dijeron a las 20:00 y teníamos que abandonar el hotel al día siguiente antes de las 11:00... Dijimos que ya teníamos la estancia pagada y que no nos podíamos ir. No teníamos donde dormir al día siguiente... Nos dijeron que si no nos íbamos llamarían a la policía... Increíble, nos echaron como a perros. La excusa era que habían llegado a un acuerdo con el gobierno estatal para alojar inmigrantes y que era lo que había... A los 3 o 4 días no reingresaron el dinero de la última noche pero, para colmo, menos de lo que habíamos pagado. Nos tuvimos que buscar un hotel nosotros. No me han tratado tan mal en un hotel en mi vida y he me he alojado en muchos. A parte de esto el hotel no vale nada. Habitaciones pequeñas, muebles viejos y moqueta sucia. Una experiencia para olvidar. Adjunto foto del papel que nos encontramos en la habitación cuando llegamos a las 20:00
Bodde her 3 netter i september 2022
Svar fra Gary den 10. nov. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

2/10 – Forferdelig

Lee

Bodde her 2 netter i september 2022

8/10 – Bra

Jeff

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place in a not so great area. But it was close to a subway stop and could get to Manhattan, Queens, or Brooklyn pretty easily.
Bodde her 4 netter i september 2022
Svar fra Gary den 7. sep. 2022
Hey Jeff, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

8/10 – Bra

Sona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and convienient to the LaGuardia airport
Bodde her 1 natt i september 2022
Svar fra Gary den 16. okt. 2022
Hey Sona, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are really happy to hear that you enjoyed our services! We take great pride in ensuring the best experience for all our guests! We hope to see you again soon!

2/10 – Forferdelig

Fei

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bad area , bad facilities
Bodde her 5 netter i august 2022
Svar fra Gary den 7. sep. 2022
Hey Fei, We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Enidza

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bbb
Bodde her 2 netter i august 2022
Svar fra Gary den 16. okt. 2022
Hey Enidza, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Bodde her 4 netter i august 2022
Svar fra Gary den 6. sep. 2022
We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Dev

Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Lots of things
Bodde her 1 natt i august 2022
Svar fra Gary den 6. sep. 2022
We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Tiffany

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wasn’t really a good area, although we had a nice view of the city, area was dirty, do not recommend for families, the phone is only for pictures, it doesn’t work and didn’t even have a cord attached to it. Walls were beat up, didn’t even get room service for toothbrushes for 300$ a night. Easy check out and check in though
Bodde her 1 natt i august 2022
Svar fra Gary den 29. aug. 2022
We are sorry that we could not provide you with exceptional service during your stay. We will investigate the issues in the room as they are very vital in providing the best service to our guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Waheed Mohammad Abdul

Bodde her 1 natt i august 2022
Svar fra Gary den 28. aug. 2022
We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Cardarra

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2022

2/10 – Forferdelig

Kerry Ann

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Never again
Bodde her 2 netter i august 2022
Svar fra Gary den 23. aug. 2022
Hey Kerry, We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Sisay

Likte: Personale og service og overnattingsstedets bygg og tilstand
noting it is old hotel
Bodde her 1 natt i august 2022
Svar fra Gary den 16. aug. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

6/10 – Grei

Melvin

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
It’s right across the street from the projects and some unsightly car repair facility
Bodde her 2 netter i august 2022
Svar fra Gary den 15. aug. 2022
Hey Melvin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

6/10 – Grei

Teresa

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Manhattan Small Hotel
By far the smallest hotel room, I’ve ever stayed at in my life….but I’m told that’s NY for you. Upon arriving, there was no clerk at the front desk and there was another group waiting to check in as well. I don’t know how long they had been waiting. We waited a good 15 minutes for the clerk to show up and he offered no apology or any acknowledgment to the fact that we were kept waiting. Once he got there the checkin was seamless. The parking……horrible!!! This was my biggest complaint as the property is surrounded by a school across the street and several car repair shops to the left, the right, and around the corner. There was ZERO parking. Of course there was no parking at the school….the few spots available that were not fenced in were all taken. All other street parking was occupied by cars that belonged to the repair shops. I ended up parking a block away on a small side street…..fortunately there were no incidents as my car was full with my child’s college stuff.
Bodde her 1 natt i august 2022
Svar fra Gary den 15. aug. 2022
Hey Teresa, We are sorry that we could not provide you with exceptional service during your stay. Your case will be brought up in our next staff meeting to avoid such instances. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Loïc

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Mal placé Bruyant pour dormir, bruit de climatisation intérieure et extérieure Salle de bain non pratique et pas en bon etat
Bodde her 4 netter i august 2022
Svar fra Gary den 15. aug. 2022
Bonjour Loic, Nous sommes désolés de ne pouvoir vous offrir un service exceptionnel lors de votre séjour. Nous espérons que vous envisagerez de rester avec nous à nouveau afin que nous puissions avoir une autre chance de vous offrir une expérience supérieure.

6/10 – Grei

EVERTON

Likte ikke: Personale og service
Atendimento péssimo, limpeza ruim
Bodde her 5 netter i august 2022
Svar fra Gary den 15. aug. 2022
Olá Everton, Lamentamos não poder fornecer um serviço excepcional durante a sua estadia. Pedimos desculpas pelos problemas que você enfrentou com a limpeza, investigaremos esse assunto e falaremos com a governanta que limpou seu quarto para que isso seja resolvido adequadamente. Esperamos que você considere se hospedar conosco novamente para que possamos ter outra chance de lhe proporcionar uma experiência superior.

4/10 – Dårlig

Drake

Likte: Renhold
Bodde her 6 netter i juli 2022

6/10 – Grei

Arber.

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2022

6/10 – Grei

Tia

Reiste med partner
Likte ikke: Renhold
I don’t no how this was a 4 stars by travelers.the hotel is okay and room.but it dirty dirty hair all through the bathroom n bedding.the hotel has funny smell and the rooms.area is crazy next to a lot a lot of auto cars n mechanics just troubled .staff was okay.
Bodde her 2 netter i august 2022
Svar fra Gary den 12. aug. 2022
Hey Tia, We are sorry that we could not provide you with exceptional service during your stay. We apologize for the issues you faced with the cleaning, we will investigate this matter and speak to the housekeeper that cleaned your room so that this is properly addressed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Aurelien

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2022
Svar fra Gary den 12. aug. 2022
Hey Aurelien, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

2/10 – Forferdelig

Tyler

Bodde her 4 netter i august 2022

8/10 – Bra

Jamie

Bodde her 1 natt i august 2022
Svar fra Gary den 12. aug. 2022
Hey Jamie! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

6/10 – Grei

Muhammed

Reiste med familie
Likte ikke: Personale og service
Location is good. It is nearby a subway station and it takes only two stops to Manhattan. Some of the staff in the front desk need to be in training. They hardly greet or smile. They give also different information about a specific subject regarding the hotel.
Bodde her 18 netter i juli 2022
Svar fra Gary den 5. aug. 2022
Hey Muhammed, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will take your suggestion into consideration so that we can provide the most comfort for all of our guests! We really appreciate your decision to stay with us! We hope to see you again soon!

2/10 – Forferdelig

Kavya

Bodde her 1 natt i august 2022

6/10 – Grei

Gerald

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
The bed was comfy, and clean. Clean towels. The walls were dirty, the doors and door opening dirty, and extractor vent in the bathroom grim.
Bodde her 1 natt i august 2022
Svar fra Gary den 2. aug. 2022
Hey Gerald, We are sorry that we could not provide you with exceptional service during your stay. We apologize for the issues you faced with the cleaning, we will investigate this matter and speak to the housekeeper that cleaned your room so that this is properly addressed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Johnnie

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Took two days and three attempts to get fresh towels. There was trash under the bed.
Bodde her 3 netter i juli 2022
Svar fra Gary den 2. aug. 2022
Hey Johnnie, We are sorry that we could not provide you with exceptional service during your stay. We apologize for the issues you faced with the cleaning, we will investigate this matter and speak to the housekeeper that cleaned your room so that this is properly addressed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Grei

TOSHIYUKI

Likte ikke: Personale og service
Bodde her 7 netter i juli 2022

8/10 – Bra

Yvan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022
Svar fra Gary den 2. aug. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold
Room was clean , bathroom was clean sheets needed to to replaced and or cleaned. Their was blood in the sheets!! Gross
Bodde her 1 natt i juli 2022
Svar fra Gary den 28. juli 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for your experience as a whole that you experienced at our hotel. Your experience is not a true representation of our facility. We assure you that all your comments were taken into action and were brought up in our staff meetings and have been handled accordingly. We sincerely apologize for your experience and hope you choose to stay with us again so we could have another chance to provide you with a superior experience.

8/10 – Bra

Seth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
So far so good
All i can say is so far so good i was recamendent by my brother.
Bodde her 1 natt i juli 2022

8/10 – Bra

Montassir

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Hazelyn

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rude evening receptionist.
Bodde her 1 natt i juli 2022
Svar fra Gary den 27. juli 2022
Hey Hazelyn! We are sorry that we could not provide you with exceptional service during your stay. We will investigate the issue you faced with our front desk staff so that this does not happen again. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Francisco

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Gary den 27. juli 2022
Hey Francisco! Thank you so much for your kind words! We take great pride in giving the best experience possible to our guests and we look forward to seeing you again!

10/10 – Utmerket

Phil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room had a great view of the Manhatten sky line from the 11th floor. The room was pretty clean, just a few little things. There were Citi bikes right across the street and it was easy to rent and bike across the bridge into town. Great breakfast room.
Bodde her 1 natt i juli 2022
Svar fra Gary den 21. juli 2022
Hey Phil! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are really happy to hear that you enjoyed our services! We hope to see you again soon!

6/10 – Grei

Alifardad

Reiste med familie
Likte: Personale og service
The phone in the rooms doesn't work. The holder of the paper toilet was not good. The services for rooms were not good. Just in Front DESK, Kazi was one of the best and most friendly staffs.
Bodde her 6 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Alifardad! We are sorry that we could not provide you with exceptional service during your stay. We will investigate the issues you faced in the room and wil see what the issue was so that this does not occur again. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Grei

alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The neighborhood is so terrible that i was scared to park the car for fear of what would happen overnight.
Bodde her 1 natt i juli 2022
Svar fra Gary den 21. juli 2022
Hey Alan! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Also regarding the area, we ensure that the area is safe as there is a police precinct just 2 blocks away and also because we are located on the main road. We really appreciate your decision to stay with us! We hope to see you again soon!

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Hotel. Parking was on the street.
Bodde her 2 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Paul! Thank you so much for your kind words! We take great pride in giving the best experience possible to our guests and we look forward to seeing you again!

10/10 – Utmerket

Komiljon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is clean, staff is very friendly and helpful. Would be better if including breakfast to the hotel price.
Bodde her 3 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Komiljon! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We will take your suggestions into future considerations! Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 – Forferdelig

Mayra

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible choice. Don't booke it. The "hotel" it's located in the middle of dirty and noisy businesses and non pleasant neighborhood. There are no walking distance restaurants in the neighborhood and its dangerous when you tried to walk more for looking a good one. The transportation it's a nightmare, the taxis, uber or lyft doesn't want to be in the area, as they told us.The room was dirty and smelly as well the hotel entrance and elevator. I asked for cleanning service and the maid never came. There were dead roaches and dust inside the room. We checked out the next morning and get another hotel where we felt safe and respected and also the room and hotel was super clean. The violent staff doesn't want to reimburse the rest of the booked nights due to policy limitations. In conclusion, this offer in Expedia catalog it's a shame for the company prestige and I recommend that the company, and the hotel, should be honest with this kind of offer, specially for seniors with knee issues like me and my husband. The no reimbursement policy should be revised due to the all "surprises" that we found.
Bodde her 4 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Mayra! We are sorry that we could not provide you with exceptional service during your stay. I investigated your booking and did not find anything wrong, I suggest next time informing the front desk and we will be more than happy to help you out! I suggest contacting our manager's email and they can better help find a solution and we can better address this issue as we did not find anything in the booking. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

arpit

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is very supportive
Bodde her 3 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Arpit! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Utmerket

Lara

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean. The staff was welcoming
Bodde her 1 natt i juli 2022
Svar fra Gary den 21. juli 2022
Hey Lara! Thank you so much for your kind words! We take great pride in giving the best experience possible to our guests and we look forward to seeing you again!

10/10 – Utmerket

Titilayo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Genesis the receptionist was good, she was our first point of contact and she created a very nice welcome feeling for us, courteous, polite and professional, she made us feel very comfortable.
Bodde her 1 natt i juli 2022
Svar fra Gary den 14. juli 2022
Hey Titilayo! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Utmerket

Lauren

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2022
Svar fra Gary den 21. juli 2022
Hey Lauren! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

2/10 – Forferdelig

Giada

Reiste med partner
Likte ikke: Renhold
Dusty room, bad smell Hotel refused to give me a refund as soon I left, 10 mins after I checked out I refused to spend the night over there. Don’t waste your money and time.
Bodde her 1 natt i juli 2022
Svar fra Gary den 13. juli 2022
Hey Giada, We are sorry that we could not provide you with exceptional service during your stay. We were unable to issue a refund based on the policy of the reservation you booked for. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Grei

Eric

Bodde her 1 natt i juli 2022

6/10 – Grei

Randhir

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
not so good.
Bodde her 3 netter i juli 2022
Svar fra Gary den 14. juli 2022
Hey Randhir! We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Sookdeo

Bodde her 1 natt i juli 2022

4/10 – Dårlig

Nadia

Likte: Renhold
Terrible check-in
My spouse and I had a terrible check-in at this hotel. We reserved a room a month earlier; we arrived at the hotel at 10:50 pm, and we got our key at 12:25 am. They said the room is available, but we cannot let you get the room!!! Also, when we asked why we cannot have a room, they didn’t give any clear explanation!!! Each time they said to wait ten more minutes to fix it! Also, they confirmed that our reservation is correct, and the problem is based on hotel miscommunication. Also, at midnight after waiting for more than an hour, they told us that you are not patient and it is better to find another hotel for tonight!! Also, we emailed managers that night, and we haven't received a response yet after six days. The room was clean, it had a city view, and it is a seven-minute walk to a subway.
Bodde her 4 netter i juli 2022
Svar fra Gary den 13. juli 2022
Hey Nadia, We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.