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Anmeldelser av Macy Empire Apartments

3 out of 5
Macy Empire Apartments
38 W 31st St, New York, NY

Anmeldelser

6,8
Rangering på 10 − Utmerket. 44 av totalt 162 anmeldelser." "
Rangering på 8 − Bra. 47 av totalt 162 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 162 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 162 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 162 anmeldelser." "

7,2/10

Renhold

6,8/10

Personale og service

7,4/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

andrea og Ambato

Bodde her 2 netter i april 2024

10/10 – Utmerket

julian

Bodde her 1 natt i januar 2024
Svar fra Macy Empire Apartments den 12. jan. 2024
Thank you!We hope to see you again :)

6/10 – Grei

Marivic

Bodde her 1 natt i desember 2023
Svar fra Macy Empire Apartments den 13. des. 2023
Thank you for choosing us.We hope to see you again soon!

10/10 – Utmerket

Tammy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was so easy to secure a great spot on the Thanksgiving day parade route.
Bodde her 1 natt i november 2023
Svar fra NYC Empire Apartments den 30. nov. 2023
Thank you Tammy!We hope to see you again soon :)

8/10 – Bra

Haruka

Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter
受付の方が親切でした、周りにも多くの店があり楽しい時間を過ごすことができました。 アメニティが充実していたらよりよかったです。 ありがとうございました！
Bodde her 2 netter i oktober 2023
Svar fra NYC Empire Apartments den 14. okt. 2023
Thank you for staying with us :)We hope to see you again!

8/10 – Bra

Kristy

Likte: Renhold og overnattingsstedets bygg og tilstand
the property was great, very helpful staff
Bodde her 1 natt i september 2023
Svar fra NYC Empire Apartments den 28. sep. 2023
Thank you Kristy,We hope to see you again ;)

10/10 – Utmerket

Gabrièle

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Parfait pour les familles ! Rapport qualité-prix excellent! Super bien placé! Je recommande!
Bodde her 3 netter i august 2023
Svar fra NYC Empire Apartments den 26. aug. 2023
Thank you Gabrièle. We hope to see you again :)

10/10 – Utmerket

Claudia

Bodde her 1 natt i august 2023
Svar fra NYC Empire Apartments den 9. sep. 2023
Thank you Claudia.We hope to see you again :)

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold
Bodde her 3 netter i august 2023
Svar fra NYC Empire Apartments den 18. aug. 2023
Thank you!We hope to see you again.

10/10 – Utmerket

elsa

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 4 netter i juli 2023
Svar fra Alberto den 26. juli 2023
Thanks a lot! Come back soon

8/10 – Bra

christophe

Reiste med familie
Likte: Renhold og romkomfort
bien placé
bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.
Bodde her 8 netter i juni 2023
Svar fra Macy Empire Apartments den 28. juni 2023
Merci Christophe,We will be happy to welcome you again in your next visit to the city!

2/10 – Forferdelig

Amandine

Bodde her 5 netter i juni 2023
Svar fra Macy Empire Apartments den 22. juni 2023
Hello Amandine,It would be good for us and our future guests to know how was exactly the problem you had in our apartment.Please explain why your stay was so terrible.Thanks.

2/10 – Forferdelig

Christian

Reiste med familie
Likte ikke: Renhold og romkomfort
The worst possible experience!
It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
Bodde her 3 netter i juni 2023
Svar fra Macy Empire den 14. juni 2023
Dear Christian. You give the key at the beginning of your review "We tried cancelling it with about a months notice and it was not allowed". So this comment is just a vendetta. Very sorry all your problems was the money of all the extra services you were requesting. If you need extra services, you don't have to pay for anything else. Thanks

8/10 – Bra

Pontus

Bodde her 4 netter i mai 2023
Svar fra Bárbara (Booking departement) den 28. mai 2023
Thank you for choosing our apartments and hope to welcome you again.

2/10 – Forferdelig

Lilyaliya

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.
Bodde her 6 netter i april 2023
Svar fra Bárbara (booking department) den 13. mai 2023
Dear Lilyaliya,We are sad knowing you didn't enjoy your stay with us. We work hard to give a good experience to our guests, updating our apartments and attending all inquiries from our Reception #5, always within our possibilities.Have a nice day!

10/10 – Utmerket

Floriane

Reiste med en gruppe
Likte: Renhold og romkomfort
Super séjour
Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.
Bodde her 7 netter i april 2023
Svar fra Bárbara (booking department) den 13. mai 2023
Hello Floriane,Thank you for staying with us and hope to see you again.Have a nice day!

10/10 – Utmerket

jeremy john

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2023
Svar fra Bárbara (booking department) den 13. mai 2023
Hello Jeremy,Thank you for staying with us and hope to see you again.Have a nice day!

4/10 – Dårlig

marcia

ThThe pictures online were very misleading. The room we had was very small. The fire detector wasn’t working( we know because the back was off it and only one battery was in it when it needed .
Bodde her 4 netter i mars 2023
Svar fra Bárbara (booking department) den 13. mai 2023
Hello Marcia,We are sad knowing you didn't enjoy your stay with us.We have our Reception #5 open every day to solve any issues you experience. Please, in the future, let us know during your stay and We will work on it.Have a nice day!

10/10 – Utmerket

CARLINE og NEW YORK

Bodde her 1 natt i mars 2023

8/10 – Bra

Kelly

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 4 netter i desember 2022

6/10 – Grei

Dathan Phineas

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Bathroom sink didn’t drain.

8/10 – Bra

Sheila

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
It’s a good location and if you’re not a 5-star picky person, then this place is perfect
Bodde her 7 netter i november 2022

2/10 – Forferdelig

Davd

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.
Bodde her 2 netter i november 2022

4/10 – Dårlig

Tammy

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2022

4/10 – Dårlig

Juan

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Propiedad dificil de encontrar, efectos eléctricos defectuosos,etc.
Bodde her 1 natt i august 2022
Svar fra Alberto den 18. okt. 2022
Estimado Juan. Nuestras instrucciones son claras para encontrar al propiedad y cualquier huésped que necesita más instrucciones se ponen en contacto con nosotros y les ayudamos. Sobre el tema de los aparatos eléctricos no sabemos a qué se refiere, pero igualmente nuestra Recepción #5 está abierta todos los días del año donde se puede comentar cualquier defecto del apartamento y tenemos un servicio de mantenimiento diario para solucionar cualquier problema. Gracias igualmente por su estancia

10/10 – Utmerket

Erika

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La zona de lo más bien , puede salir uno caminando y encontrar todo lo necesario al rededor , me sentí segura en la zona , el servicio muy agradable , creo que basado a mis necesidades , estuvo de lo más bien , limpio el lugar . Lo recomiendo yo volveré siempre ahí .
Bodde her 1 natt i august 2022
Svar fra Pablo den 27. sep. 2022
Muchas gracias por hospedarse con nosotros! Esperamos verla pronto de vuelta un cordial saludo

8/10 – Bra

Leon

Reiste med familie
Likte: Renhold
Het is een klein appartement maar ligt goed centraal, midden in Manhattan en bij al het belangrijke openbare vervoer.
Bodde her 5 netter i juli 2022
Svar fra Pablo den 4. okt. 2022
dank u wel!

10/10 – Utmerket

Roxana

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me encanto el apartamento, esta ubicado en un lugar super bueno, cerca de todo. La sra que nos atendio fue muy amable
Bodde her 1 natt i juni 2022
Svar fra Thanks den 2. juli 2022
Muchas Gracias Roxana. Esperamos tenerle de vuelta muy prontito

2/10 – Forferdelig

Young

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Everything was bad.
Bodde her 2 netter i april 2022
Svar fra Maria den 14. mai 2022
That is strange since we do not have any report from you during your stay

8/10 – Bra

Madhusudan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Affordable stay in NYC. Walkable from Empire State Building and close to 34th and Penn and 34th Herald Square subways. Good for groups of 4-5 adults
Bodde her 3 netter i mars 2022
Svar fra Maria den 12. apr. 2022
Thank you for the comment. We hope to see you again

8/10 – Bra

ana lourdes

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Over all is good and Fernanado is very accommodating
Bodde her 4 netter i mars 2022
Svar fra Maria den 12. apr. 2022
Thank you for the comment. We are happy that you have a god experience

8/10 – Bra

Carmen

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Estuve en Macy y encontré un lugar justo lo q uno necesita para ir de vacaciones a NY , sencillo , pero si lo que vas es a pasear es justo y su precio módico , no tengo quejas ya que era lo que yo necesitaba . Fernando el encargado accesible siempre .
Bodde her 4 netter i februar 2022
Svar fra Maria den 12. apr. 2022
Muchas gracias por su comentario. Nos agrada saber que los pudimos ayudar en todo lo necesario.

10/10 – Utmerket

Yadiel Jesus Matias

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bien y los empleados súper amables
Bodde her 7 netter i januar 2022

10/10 – Utmerket

Javier

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Thanks!!!
Bodde her 7 netter i januar 2022

10/10 – Utmerket

Wagner og ROCHESTER

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The apartment is very good, clean, cozy and practical, the only thing to point out is the blanket in one bed was not well dried and was not smelling so good.
Bodde her 3 netter i januar 2022

8/10 – Bra

Rosemarie

Bodde her 5 netter i januar 2022

10/10 – Utmerket

Juan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Fernando is the best guy! Very professional and always there for anything you may need. Super nice hotel, highly recommended!
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Juan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Las imágenes no son exactamente lo que me toco, pero aún así todo estaba limpio, hubo comunicación con los dueños, muy buena ubicación y sobre todo excelente atención. Volvería a ir
Bodde her 4 netter i desember 2021

10/10 – Utmerket

Diomarys

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excepente ubicacion tranquil
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Diocelinda

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was a nice apartment and clean. Beds are very comfortable, communication was excellent and great location.
Bodde her 2 netter i november 2021

10/10 – Utmerket

Daniela

Bodde her 1 natt i oktober 2021

8/10 – Bra

mark

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Gonzala

Bodde her 3 netter i september 2021

8/10 – Bra

esmailer

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Stove didn't work, only one window ac unit in the one room the other one didn't habe any, room's door gets jamed. Loved the area, u can go anywhere from there, few blocks away is the empire state building. Times square, madison square garden, safe to walk, clean, people at front desk are nice and polite.
Bodde her 4 netter i august 2021

2/10 – Forferdelig

binh

Reiste med familie
Likte ikke: Renhold og romkomfort
Never stay here again
We stayed for 1 night and it was a terrible experience from reservation to check out. We picked the place because of 2 good factors we saw online: location and a third twin bed. And because of those we ignored red flags along the way and ruined our short trip to New York. First, the tax collected was seventy percent of the advertised rate. I am sure the city tax and fee and a hotel fee would not amount to that much. Second, they required an additional cash deposit amounts to half of the rate. Third, they sent us a long and complicated check-in/out process and again reminded about the cash deposit. Fourth, the place looked decent at first but dishes/utensils were not cleaned so we did not touch any of them. There was constant loud noise in the hallway from other renters at night until 3-4am. We could not sleep and decided to go home early. Fifth, we left the room around 7:30am but could not find anyone to get our cash deposit back. We talked to the security guy (the most helpful person at this place) he took our info. and promised to pass it to the person in charge. We got home and got a text from the person in charge telling us we broke a chair and deducted it from the deposit. We did not even sit on any of those metal chairs. So, after a few text messages, we got our remaining deposit back via Zelle. Please stay away from this place. In NYC, there are many other options with similar or better rates and definitely a better stay
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The picture on the online and the room was completely different. On the picture it’s beautiful and the room doesn’t line the picture and it’s cheating. The floor is dirty and the microwave is not working. You have to pay 100.00 deposit for dirty room on arrival. Please do not rent room 204 and 205. It’s very dirty and it dose not match with the picture. The only thing I stayed in there was I couldn’t find any available room nearby.
Bodde her 3 netter i juli 2021

4/10 – Dårlig

Geoffrey

Reiste med familie
Likte ikke: Romkomfort
Bad service and sketchy accommodations
We did not feel safe on the premises. It did not help that the owner required a cash security deposit - very sketchy. We immediately found other arrangements. When trying to check out and retrieve our security deposit, owner was very inflexible and required us to adapt to his preferred schedule. Terrible customer experience.
Bodde her 2 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly service, decent room, good price, and a quiet facility. Cannot complain about anything for the price we paid.
Bodde her 3 netter i juni 2021
Svar fra Alberto den 23. juni 2021
THanks

2/10 – Forferdelig

Yira

Reiste med familie
Likte ikke: Renhold og romkomfort
Desagradable
El peor hotel de NY párese un psiquiátrico, limpieza y en general desagradable,increíble q este tipo de hoteles se encuentren en esta app. Hay mucho q decir pero es pocas palabras q hotel tan desagradable Hasta Homeless comen dentro del hotel,la gente es de baja categoria
Colcha con sangre
Sucias sin lavar
Sin lavar con sangre
Sucias
Bodde her 3 netter i april 2021
Svar fra Alberto den 23. juni 2021
Que triste Yira su comentario. Como le devolvimos el dinero que nos exigía, ahora nos deja este turbio review. Una pena que haya gente con tanta maldad. Usted sí que es de Baja categoría.

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold
Decepcionante
El departamento estaba muy sucio, dentro de las sabanas habia bolas de cabello, sabanas sucias y rotas, todas las camas y almohadas olian muy mal! Se nos acabo el papel y no nos dieron mas, no se hizo limpieza. Lo único bueno era que tenia vista.
Bodde her 4 netter i april 2021