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Anmeldelser av Kimpton Hotel Theta, an IHG Hotel

4 out of 5
Kimpton Hotel Theta, an IHG Hotel
790 Eighth Ave., New York, NY

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 221 av totalt 330 anmeldelser." "
Rangering på 8 − Bra. 69 av totalt 330 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 330 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 330 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 330 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mats

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel on Times Square
New and nice hotel just a block from Times Square. Taxi from JFK took under an hour. We were told the hotel opened in September. It was new and fresh, and service was good. Checkin took only three minutes. There is some diners and pizza places just across the street, and Starbucks up the street. Some noise from traffic, but nothing that bothered us. Would stay there again.
Bodde her 3 netter i januar 2024
Svar fra Hotel Theta den 8. feb. 2024
Mats! We certainly appreciate your business and the amazing 10 out 10 review! We hope you join us again soon.

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente hotel en todos los aspectos !!!
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

oraya

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

???

Bodde her 7 netter i mai 2024

10/10 – Utmerket

Willis Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is very nice and in a great location. I wouldn’t hesitate to stay here again.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Gustavo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
En general todo
Bodde her 3 netter i mai 2024

8/10 – Bra

Mary

It was fine when it was the Hilton Garden Inn. I don’t need all of the amenities. I do like the showers a lot, but the “artwork” on the walls looks like mold or water stains
Bodde her 5 netter i mai 2024

10/10 – Utmerket

caitlin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Thanks
Bodde her 8 netter i mai 2024

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Free hour of wine from 5-6:00 was a nice perk! Staff were all kind and helpful. Text message checking if we needed anything and received what we needed promptly. Clean and comfortable!
Bodde her 3 netter i mai 2024
Svar fra Kimpton Hotel Theta den 22. mai 2024
Thank you so much for your awesome review, Jennifer. We are extremely happy to know you enjoyed our social hour, our helpful staffs and cleanliness of your room. We hope to welcome you back in the near future

10/10 – Utmerket

Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing just amazing
Bodde her 4 netter i mai 2024
Svar fra Kimpton Hotel Theta den 22. mai 2024
You are amazing with 5/5 rating, Jose. We are glad to know you enjoyed your stay with us and hope to welcome you back in the future.

8/10 – Bra

David og Westminster

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They charged me a totally unexpected destination fee of $40 per night
Bodde her 4 netter i mai 2024
Svar fra Kimpton Hotel Theta den 22. mai 2024
We apologize for any miscommunication regarding our destination fee, David. At Kimpton Hotel Theta, we are all about being transparent with hotel information with Expedia. Please contact Expedia’s support for further assistance

8/10 – Bra

Anna Liza

Likte: Overnattingsstedets bygg og tilstand
Great location
Bodde her 3 netter i mai 2024
Svar fra Kimpton Hotel Theta den 22. mai 2024
Thank you for your 4/5 rating, Anna. It was a pleasure having you as our guest and hope to welcome you back in the future

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the cleanliness and lighting in rooms and bathroom. Great view .
Bodde her 1 natt i mai 2024
Svar fra Kimpton Hotel Theta den 20. mai 2024
Thank you for taking the time to write us a review, Carol. We are glad to know our room cleanliness, adequate lighting, and the view met your expectations. We hope to welcome you back in the near future

10/10 – Utmerket

Kellye

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms were large - especially for a NYC hotel! Would definitely stay here again!
Bodde her 4 netter i mai 2024
Svar fra Kimpton Hotel Theta den 22. mai 2024
We are glad you enjoyed our spacious room and thank you for 5/5 rating, Kellye. We hope to welcome you back in the near future.

8/10 – Bra

John

Bodde her 7 netter i mai 2024
Svar fra Kimpton Hotel Theta den 19. mai 2024
We appreciate your 4/5 rating, John. We are glad to know you enjoyed your stay with us. We hope to welcome you back in the near future!

2/10 – Forferdelig

susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very confortable and new.
Bodde her 7 netter i mai 2024
Svar fra Kimpton Hotel Theta den 16. mai 2024
Thank you for the awesome 5/5 rating, George. It brings joy to know that your stay was comfortable and hope to welcome you back soon.

8/10 – Bra

Douglas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location- large rooms.
Bodde her 7 netter i mai 2024
Svar fra Kimpton Hotel Theta den 16. mai 2024
Thank you for taking the time to give us your feedback, Douglas. We are pleased to know our prime location and spacious room made your stay memorable. We hope we get welcome you back in the future!

10/10 – Utmerket

Eduardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Kimpton Hotel Theta den 17. mai 2024
We greatly appreciate your 5/5 rating, Eduardo. It was a pleasure having you as our guest and hope to welcome you back in the future.

8/10 – Bra

rosemarie

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
the rooms are very clean,much daylight coming in,for ny spacy rooms,friendly technicians,comfortable beds,convenient the connecting doors if you are with friends or family, The breakfastsystem with Carnegi restaurant/cafe is fantastic!!! The emplyees at the desk were not kindly and don't have no patience with guest .some guest having a long trip behind.
Bodde her 7 netter i april 2024
Svar fra Kimpton Hotel Theta den 13. mai 2024
Thank you for noticing our efforts to maintain clean and spacious rooms flooded with natural light. We're glad you found our technicians friendly and appreciated the comfort of our beds. However, We're truly sorry to hear about your experience with our front desk employees. Providing excellent customer service is our priority, and we apologize for any lack of patience you encountered. We will make sure to review this matter with our team members to ensure it doesn’t happen again

10/10 – Utmerket

lubo

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was very nice and clean. The property location is very convenient to walking to many locations. The staff was extremely friendly and helpful. The mattresses and pillows are extremely comfortable. If i have to give anything constructive, I didnt love that the shampoo and body wash are the large refillable pumps. I much prefer the individual smaller ones only because its more sanitary. Overall, This is my go to hotel for NYC.
Bodde her 2 netter i mai 2024
Svar fra Kimpton Hotel Theta den 12. mai 2024
We're thrilled to hear that you had such a positive experience during your stay! Your compliments about our room cleanliness, convenient location, friendly staff, and comfortable amenities mean a lot to us. We appreciate your feedback about the shampoo and body wash dispensers and will take it into consideration as we strive to continually improve our services. We look forward to welcoming you back as your go-to hotel in NYC!

10/10 – Utmerket

Glenn og Williamstown

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff were very friendly and helpful Great property overall
Bodde her 3 netter i mai 2024
Svar fra Kimpton Hotel Theta den 12. mai 2024
We're delighted to hear that you had a wonderful experience with our staff and found our property to your liking! Providing excellent service and a pleasant stay is our top priority. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon!

10/10 – Utmerket

Graham og Brooklyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Kimpton Hotel Theta den 12. mai 2024
Thank you for the awesome rating, Graham. It is a pleasure to know you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het hotel heeft een supergoede ligging, moderne uitstraling, de voorzieningen die nodig zijn (een eigen ontbijtservice werd niet gemist) en bovenal aardig personeel zonder overdreven te zijn.
Bodde her 10 netter i april 2024
Svar fra Kimpton hotel theta den 8. mai 2024
We're thrilled to hear that you enjoyed our hotel's great location, modern appearance, and essential facilities. It's fantastic that you found our staff to be nice without any exaggeration. Thank you for choosing to stay with us and for sharing your experience!

8/10 – Bra

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
PROS: Hotel has been recently remodeled and looks almost new. Finishes are modern. Bed was comfortable. Bathroom was well apportioned with an actual door (not one of the trendy barn doors). Curtains were near blackout. Large Smart TV. Nice refrigerator. Decent closet space. Location is adjacent to one subway line’s stop and a block away from another line’s stop giving easy access to the entire island. It’s also a quick walk to Times Square (don’t stay on Broadway if you want to fall asleep) and a there’s plenty of dining options within a few blocks. Communication with the hotel was easy via text and they were really helpful stowing luggage for us. CONS: Some minor annoyances like sticky closet doors, and a buggy TV were specific to the room and hopefully they work those out. While the location is great for a lot of things, it is next to a fire station. A very busy fire station. If you’re on a high floor or possibly on the back side of the hotel, it might not be a problem but the sound insulates windows in our lower floor room let a lot of the siren noise though. A mixed blessing was the noisy A/C unit. It is not a window unit but still was loud enough to make watching TV a challenge. It did help drown out the siren though.
Bodde her 4 netter i mai 2024
Svar fra Kimpton Hotel Theta den 7. mai 2024
Thank you for your detailed and positive review! We're thrilled to hear that you appreciated our recent remodeling efforts and modern finishes, as well as the comfort of our beds and well-appointed bathrooms. It's great to know that our convenient location near subway stops and Times Square, along with the variety of dining options nearby, added to your experience. We're glad our communication via text and luggage assistance met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay!

10/10 – Utmerket

Phillip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
Thank you for the awesome 5/5 rating, Phillip. We are truly glad you enjoyed your stay with us and hope to welcome you back in the future!

10/10 – Utmerket

Dimitar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 5 netter i mai 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
Thank you for taking your time to give us 5/5 rating, Dimitar. We are happy to know you enjoyed your stay with us and hope to welcome you back in the future!

6/10 – Grei

Christopher

Bodde her 4 netter i mai 2024

8/10 – Bra

Federica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel in posizione centralissima, camera ampia, molto apprezzata l'idea di offrire il caffè la mattina e il vino il pomeriggio. Personale gentile
Bodde her 9 netter i april 2024
Svar fra Kimpton hotel theta den 6. mai 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our central location, spacious rooms, and complimentary coffee and wine offerings. It's wonderful to know that our staff made your stay even more enjoyable. We hope to welcome you back soon for another fantastic experience!

10/10 – Utmerket

Kaitlin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
Thank you so much for 5/5 rating, Kaitlin. It was a pleasure having you as our guest and hope to welcome you back in the near future

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a perfect location for everything
Bodde her 7 netter i april 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
We're thrilled to hear that our location was perfect for your needs! Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future.

10/10 – Utmerket

Jody Lynne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
Thank you for the awesome 5/5 rating, Jody. It is a pleasure to know you enjoyed your stay with us and hope to welcome you back in the future.

8/10 – Bra

Emine og Utrecht

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We hadden een vroege vlucht hierdoor kwamen we rond 09:00 uur aan. Check- in is vanaf 15:00 uur. Kamer was niet beschikbaar en hebben uren moeten wachten totdat er een kamer beschikbaar was. Hotelkamer was goed en zag er netjes schoon uit. De queensize bedden zijn ruim, lekker gelegen. In de badkamer was er een sensor ingesteld waardoor de verlichting tijdens het douchen uit ging. Heel vervelend en meteen gemeld bij de receptie en sensor uit laten zetten. Was fijn geweest als dit was gemeld tijdens het inchecken. Voor de rest een fijn hotel ligt 1 blok verwijderd van Times Square. Hotel telt 15 verdiepingen en het heeft geen nut als je een hotelkamer wilt boeken die hoger gelegen zijn. Ik verbleef 8 hoog. Alhoewel hotel is een aanrader.
Bodde her 3 netter i april 2024
Svar fra Kimpton Hotel Theta den 6. mai 2024
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the delay in providing your room upon arrival and for the issue with the bathroom sensor. Your feedback is valuable to us, and we will address these matters with our team to ensure a smoother check-in process and better communication regarding room features in the future. We're glad to hear that overall you enjoyed your stay, and we appreciate your recommendation. We hope to welcome you back for an even better experience next time!

10/10 – Utmerket

Laura Sue

Bodde her 4 netter i april 2024
Svar fra Kimpton Hotel Theta den 19. mai 2024
We appreciate your 5/5 rating, Laura. We are glad to know you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 – Utmerket

Crystal

Bodde her 3 netter i april 2024
Svar fra Kimpton Hotel Theta den 20. mai 2024
Thank you for awesome rating of 5/5, Crystal. We greatly appreciate your stay with us and hope to welcome you back in the future.

10/10 – Utmerket

Celina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I can't say enough amazing things on this property, we were very happy with our stay here and will be back over the summer! Kudos to the front desk staff (Adupa I believe) made our stay absolutely perfect! She was so kind and helpful.
Bodde her 1 natt i april 2024
Svar fra Kimpton Hotel Theta den 1. mai 2024
Thank you for your glowing review! We're thrilled to hear that you had such a wonderful stay with us and that our front desk staff, especially Adwoa, made your experience truly memorable. We'll be sure to pass along your kind words to her. We can't wait to welcome you back over the summer for another fantastic stay!

10/10 – Utmerket

Kota

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kimpton Hotel Theta den 30. apr. 2024
Thank you for giving us 5/5 rating, Kota. We are glad to know you enjoyed your stay with us and hope to welcome you back in the future!

10/10 – Utmerket

diane

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ideal location near Times Square with easy access by Subway from La Guardia Clean hotel with decent size rooms Although advised of our early arrival, impossible to have access to the room unless we agreed to pay an extra fee. Free coffee in the morning and 5 to 7 with free wine were nice perks
Bodde her 2 netter i april 2024
Svar fra Kimpton Hotel Theta den 1. mai 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed our hotel's location near Times Square and found our rooms clean and spacious. However, we apologize for any inconvenience caused by the inability to access your room early without an additional fee. We'll take your feedback into consideration to improve our service. We're pleased that you appreciated the complimentary coffee in the morning and the wine during our evening social hour. We hope to welcome you back for another enjoyable stay in the future!

10/10 – Utmerket

Deborah

Bodde her 4 netter i april 2024
Svar fra Kimpton Hotel Theta den 19. mai 2024
We appreciate your 5/5 rating, Deborah. We are glad to know you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 – Utmerket

Claudia

Bodde her 4 netter i april 2024
Svar fra Kimpton Hotel Theta den 19. mai 2024
We appreciate your 5/5 rating, Claudia. We are glad to know you enjoyed your stay with us. We hope to welcome you back in the near future!

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel on the fringe of the theater District.
Bodde her 1 natt i april 2024
Svar fra Kimpton Hotel Theta den 1. mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel, located on the fringe of the Theater District. We hope to welcome you back for another great stay in the future!

10/10 – Utmerket

Daishaun og Horizon City

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Kimpton Hotel Theta den 28. apr. 2024
We appreciate your 5/5 rating, Daishaun. We are very glad to know you enjoyed your stay with us, Daishaun.

10/10 – Utmerket

Maria og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable stay. Great location.
Bodde her 3 netter i april 2024
Svar fra Kimpton Hotel Theta den 28. apr. 2024
Positive review reply:"We're delighted to hear that you had a very comfortable stay with us and enjoyed our great location! It's always wonderful to know that our guests had a pleasant experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon!"If you have any other reviews or questions, feel free to let me know!

10/10 – Utmerket

Elena

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved my stay here. Most hotels that are pet friendly are not cat friendly but this one does. Amazing staff great coffee in the morning. Wine hour is nice but I didn’t always make it. Subway was right across the street. The rooms were beautiful. Overall very happy with my stay.
Bodde her 3 netter i april 2024
Svar fra Kimpton Hotel Theta den 28. apr. 2024
We’re thrilled to hear that you loved your stay with us! We're proud to be both pet and cat friendly, and we're delighted that you and your furry friend felt welcome here. It's wonderful to know that you enjoyed our amazing staff, great coffee in the morning, and the beautiful rooms. We're glad you found our wine hour enjoyable, and we understand that it's not always possible to make it. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!

10/10 – Utmerket

Gwendolyn Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The king room was large and clean . Close to midtown- very easy to walk around to sights and close to trains. We received gift cards to Carnegie Diner, a block away, which saved us money for breakfast- an unexpected perk. There is a refrigerator in the room but no microwave- anywhere that I looked. The only negative is that our food on the 3rd floor was street side and the noise was quite loud- bar across the street open all-nighter, sirens and trucks. If you are a light sleeper you don’t want a lower level street side room. I would definitely stay there again and highly recommend it.
Bodde her 5 netter i april 2024
Svar fra Kimpton Hotel Theta den 28. apr. 2024
Positive review reply:"We're thrilled to hear that you had a wonderful stay in our king room and enjoyed its spaciousness and cleanliness! It's great to know that our location made it easy for you to explore Midtown and access nearby attractions and trains. We're delighted that you appreciated the gift cards to Carnegie Diner and found it to be a valuable perk. Thank you for your feedback regarding the street-side noise on the 3rd floor; we apologize for any inconvenience this may have caused. We'll certainly take your comments into consideration to improve our guests' overall experience. We look forward to welcoming you back again soon!"

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location!
Bodde her 7 netter i mars 2024
Svar fra Kimpton Hotel Theta den 28. apr. 2024
Thank you your 5/5 rating, Elizabeth. We are glad to know you enjoyed your stay with us.

8/10 – Bra

Catherine og Seattle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really good
Bodde her 3 netter i april 2024
Svar fra Joe den 25. apr. 2024
Delighted you loved your stay! Come back soon!

10/10 – Utmerket

Tiffany

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great staff - clean rooms
Bodde her 1 natt i april 2024
Svar fra Joe den 25. apr. 2024
Thanks for the great review! Visit us again!

8/10 – Bra

Melissa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The convenience to everything. (Including metro) in the area is super convenient! I left it, you could open up the windows but the street could be a little noisy at night. Check-in was easy and the staff were professional and helpful. Each night there was a wine hour with a complimentary glass. Would definitely stay here again. Note - with fees and taxes (NYC standard) we paid about $250 - $275 total more than noted at booking (stayed 7 nights). This is not excessive, I'm just adding it in case it's helpful to someone else budgeting.
Bodde her 7 netter i april 2024
Svar fra Joe den 25. apr. 2024
Thank you for sharing your experience! We're glad to hear you found our location convenient and enjoyed our wine hour. We apologize for any noise disturbances and appreciate your feedback. We hope to welcome you back soon!

8/10 – Bra

Lea og STOCKTON

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel staff were very friendly and helpful. The room was nice and clean but the air conditioning didn’t work which made for a very warm and uncomfortable environment.
Bodde her 2 netter i april 2024
Svar fra Kimpton Hotel Theta den 22. apr. 2024
Thank you for your feedback! We're delighted to hear that our staff provided friendly and helpful service during your stay. We apologize for the inconvenience caused by the air conditioning issue. We're actively addressing this to ensure a comfortable experience for all our guests. We appreciate your understanding and hope to welcome you back soon for a flawless stay.