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Anmeldelser av Hyatt Centric Times Square New York

4.5 out of 5
Hyatt Centric Times Square New York
135 W 45th St, New York, NY

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1036 av totalt 1477 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 1477 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 1477 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1477 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1477 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Steinar

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra Reservations team den 21. des. 2023
Dear Steinar,I am sorry to see your stay was less than pleasant. If you could kindly provide me with some additional details it would be very helpful.Looking forward to hearing from you.Kind regards

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable business stay Hyat Centric
Enjoyed my 3 night stay at Hyat Centric. I needed a central place where I could work comfortably during the morning, and easily go exploring in the evening. I had a kingsize bed with balcony. The view was great and the room had a big desk to work on. The chair was a bit uncomfortable to sit and work in for longer periods. The wifi was stable enough to use for work. The safe was big enough for a 16’’ laptop. Room was clean and service staff was very friendly. The hotel is located right next to Time Square so do expect a lot of traffic and people in the nearby streets. There is a rooftop bar, but did not get to go there for a drink since it was reserved for events during my stay. However, they offered a viewing for guests 10:30 AM. The view was great, and I imagine it is spectacular at night.
Bodde her 3 netter i september 2022
Svar fra Reservations team den 15. sep. 2022
Dear Valued guest,Thank you for staying with us. We do appreciate your comments.Kind regards,

10/10 – Utmerket

CHARLES

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good costumer service , walkable distance to the time square and surrounding areas.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service, room had an amazing view. Will be staying again. The only thing I would say was the breakfast not worth it. But for the most part had an amazing time.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, friendly staff and very close to Times Square. The only thing I would say was the breakfast not worth at all. But for the most part everything else was amazing
Bodde her 1 natt i mai 2024

10/10 – Utmerket

ADELFO og PEARLAND

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Peter John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beware service charges.
Bodde her 6 netter i mai 2024
Svar fra Reservations team den 24. mai 2024
Dear Peter John,Thank you for staying with us.Kind regards,

10/10 – Utmerket

Nathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property just off Times Square. Convenient to Broadway, shopping and the subway. Clean and up to date. Highly recommend.
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 22. mai 2024
Dear Nathan,Thank you for staying with us. So glad you enjoy your stay with us.Warm regards,

6/10 – Grei

Yasmani

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Reservations team den 23. mai 2024
Dear Yasmani,Thank you for staying with us.Kind regards,

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and friendly
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 21. mai 2024
Dear Frank,Thank you for staying with us. So glad you enjoy your stay with us. Kind regards,

8/10 – Bra

Cristina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 21. mai 2024
Dear Cristina,Thank you for staying with us. Kind regards,

10/10 – Utmerket

Adelina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente lugar! Todo céntrico! Me volvería a hospedar
Bodde her 2 netter i mai 2024
Svar fra Equipo de Reservas den 20. mai 2024
Estimada Adeline,Muchas gracias por quedarse con nosotros. Nos alegra saber que disfruto de la estadia.Cordialmente,

10/10 – Utmerket

Jonathan og Manaus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Reservations team den 20. mai 2024
Dear Jonathan,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

8/10 – Bra

Justin

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
We stay in Hyatt (and other hotels around the world). The view was amazing but the staff on the first floor was lacking in customer support. We asked a simple question like what do you recommend and what's in the building infront of us and we got a "I don't know" 3nd of conversation. The bar had a great view but service was slow and they never came back to ask if we wanted 2nds so we left. For the price of a simple drink you would think that service would be great...
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 20. mai 2024
Dear Justin,We apologize your experience was anything less than outstanding I will share your comments with upper management regarding the training with our front desk staff, we do appreciate you allowing us to care for you as our guest. Thank you for your feedback.Kind regards,

10/10 – Utmerket

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó la ubicación del hotel, lo recomiendo ampliamente.
Bodde her 4 netter i mai 2024
Svar fra Equipo de Reservas den 13. mai 2024
Estimado Marco,Muchas gracias por sus comentarios. Nos agrada saber que disfruto de la estadia.Lo esperamos nuevamente en futuro cercano.Atentamente,

10/10 – Utmerket

Stanley og Calgary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Reservations team den 14. mai 2024
Dear Stanley,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

2/10 – Forferdelig

Hector

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I recently stayed at the Hyatt Centric in New York City and had a somewhat mixed experience. The hotel itself boasts a prime location, perfect for exploring the city. However, several issues during my stay marred the overall experience somewhat. Upon checking in, I was taken aback by additional charges that had not been mentioned during the booking process. This lack of transparency in pricing was disappointing, and I think all potential guests should be aware of this before booking. Noise was another significant concern. The bustling sounds of the city are to be expected in NYC, but the noise within the hotel was surprising. The walls seemed thin, and I could hear noises from the hallways and adjacent rooms quite clearly. For those sensitive to noise, this might be a considerable drawback. Additionally, while the central location is great for daytime exploration, venturing out in the evening proved to be uncomfortable at times. I encountered several aggressive individuals right outside the hotel, which made returning there at night a bit daunting. On the positive side, the hotel staff was courteous and helpful, doing their best to address any concerns. The rooms, although impacted by noise, were clean and well-maintained.
Bodde her 2 netter i mai 2024
Svar fra Tony den 16. mai 2024
On behalf of the entire team here at Hyatt Centric Times Square, I want to extend my sincerest apologies for any confusion or inconvenience caused regarding the destination fee during your recent stay with us. I understand how important clear communication is, especially when it comes to additional charges. It's truly regrettable that we failed to provide you with the necessary information about the destination fee in advance. Please know that this oversight was unintentional, and we are taking steps to ensure it doesn't happen again in the future.I want to take this opportunity to clarify that while the destination fee may seem like an unexpected expense, it actually provides several benefits and discounts aimed at enhancing your overall experience with us. These benefits may include access to premium amenities, discounts on local attractions, complimentary services, and much more. We strive to make sure our guests feel valued and well taken care of, and the destination fee is part of that commitment to providing exceptional service. I also apologize for the loud noise during your stay. We will go over policies to ensure that these incidents do not happen again.

10/10 – Utmerket

Yoel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, wide & convinient
Bodde her 5 netter i mai 2024
Svar fra Reservations team den 13. mai 2024
Dear Yoel,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

HELENE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Emplacement central, chambres propres et confortables
Bodde her 8 netter i april 2024
Svar fra Reservations team den 9. mai 2024
Dear Helene,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

KIYOSHI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 7. mai 2024
Dear Kiyoshi,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Irwin

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Judith og Ancaster

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right in the heart of Times Square. Great location. Lots of restaurants close by. Staff are very friendly and helpful. Rooms are modern and spacious.
Bodde her 1 natt i mai 2024
Svar fra Reservations team den 6. mai 2024
Dear Judith,Thank you for staying with us. So glad you enjoyed your stay.Warm regards,

8/10 – Bra

Janet

Reiste med partner, Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Very nice staying
Bodde her 4 netter i april 2024
Svar fra Reservations team den 6. mai 2024
Dear Janet,Thank you for staying with us. So glad you enjoyed your stay.Warm regards,

10/10 – Utmerket

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel magnifico, posizione perfetta. Camera con tutti i comfort, molto più grande di una tipica camera d’hotel a NYC. Tornerò sicuramente
Bodde her 7 netter i april 2024
Svar fra Reservations team den 7. mai 2024
Dear Marco,Grazie mille. I am so glad you enjoyed your stay. We will be more than happy to welcome you again in the future.Warm regards,

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very attentive staff. Very clean. Close to everything around Times Square
Bodde her 7 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Gerald,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

8/10 – Bra

Jen chieh

Likte: Renhold og overnattingsstedets bygg og tilstand
Nice
Bodde her 6 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Jen,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and sweet front desk services. Extremely helpful as well.
Bodde her 5 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Andrew,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Jayne og Exeter

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just like all of the others Hyatts I’ve stayed at, it was super clean and quiet!!m
Bodde her 1 natt i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Jayne,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Ilan

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Must !!!
Bodde her 8 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Ilan,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

6/10 – Grei

Haleema

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 6 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Haleema,Than you for staying with us.Kind regards,

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was exactly in the right place for everything we wanted to see and do. The staff was fantastic. Eve on the day shift helped us locate a wonderful place for a small birthday party for our brother-in-law. Made reservations and even surprised us with a special desert for the birthday party. No hotel, in all our years of traveling (50 ), have ever gone that far to insure guests had everything they needed for a fantastic visit. If we ever go back to NYC we will look forward to staying there again. If it was not for NYC's age, it would have been all 5's.
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear James,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

luz milena

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El hotel esta super bien ubicado, el personal muy amable y las habitaciones muy comodas
Bodde her 4 netter i april 2024
Svar fra Equipo de Reservas den 3. mai 2024
Estimada Luz,Muchas gracias por habernos elegido durante su estadia en Nueva York.Cordialmente,

8/10 – Bra

Von

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Good hotel near Times Square. Not far from Broadway, Grand Central, and subway stations. Decent size rooms and bathroom. Good customer service. I’m not sure if the hotel is trying to save energy, but the air conditioner would randomly turn on and off. This was particularly annoying at night because it would get warm and hard for me to sleep. It would be warm sometimes when we came in the room after site-seeing, although we had the air set on “Hi”, it would not actually come on. An Engineer came to look at it, but it was working when he came by. Also, we had two phones in the room, but they only worked sometimes.
Bodde her 4 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Von,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Sebastiaan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great, large rooms. Friendly staff. Location 10/10, 200m from Times Square.
Bodde her 7 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Sebastiaan,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Donald Magdiel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
VERY GOOD
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Donald,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will be back
Bodde her 2 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Christopher,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Farahnaz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We went there with my family for vacation and we had 4 rooms there. Rooms were nicely decorated modern and clean. Comfortable bed. Staff very attentive and nice and willing to help. When we checked in Dyann was there and she was super nice and helpful. Convenient to walk every where. Location is good but is time square and very busy and live. We’ll definitely stay there again.
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Farahnaz,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location and lovely rooftop bar.
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank Melissa. We look forward to the opportunity to welcome you as our guest again very soon.

8/10 – Bra

Geri Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Geri Ann,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

6/10 – Grei

LAURENT JEAN

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel tres bien situé, a 2 pas de time square. En revanche, assez brouillant la nuit, les poubelles passent a 2h du mat et ne sont pas tres discrètes. Le personnel d accueil n est pas tres ..accueillant , les clients sont un peu traités a la chaîne...
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank you for your feedback. It was a great pleasure to host your stay in our noisy but fantastic city and we hope that you will consider us again for your next exploration!

10/10 – Utmerket

Beza

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel au top! Très gentille et à l écoute du client. Je recommande fortement cet hotel
Bodde her 7 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank you Beza! What a pleasure to hear we were able to exceed your expectations for your experience as our guest. We look forward to welcoming you again sometime very soon.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and large comfortable rooms
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Thank you Susan! So happy to hear you enjoyed your experience as our guest and we look forward to hosting you again someday very soon.

10/10 – Utmerket

Kate og Toronto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service from the Front desk to Shawn, at the door welcoming and helping us with directions. The room was very clean , quiet and comfortable. Great Housekeeping staff. Thank you, the service was appreciated.
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Thank you Kate! Dyshawn will be so happy to hear he was able to make such a positive impact on your experience as our guest. We appreciate you providing us the chance to recognize him and hope to welcome you as our guest again someday very soon.

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff and location was excellent. Bar 54 was not a great experience but you don't have to go to the bar. Overall our hotel stay was excellent!
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Dear Janet, Thank you for your kind review. We apologize that your experience in Bar54 was not equally as outstanding and hope that we will have a chance to welcome you as our guest again someday very soon.

10/10 – Utmerket

Kristi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were surprised by how quiet and spacious our room was for a Times Square adjacent property.
Bodde her 5 netter i april 2024
Svar fra Reservations team den 19. apr. 2024
Dear Kristi,Thank you so much for staying with us. Glad you enjoyed your stay.Kind regards,

6/10 – Grei

SUK

깨끗하지않았어요
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 18. apr. 2024
We apologize that you did not find the cleanliness to be anything but outstanding and hope that we were able to address your concerns while here as our guest so you could enjoy your stay. We appreciate your feedback and will use it to be better for all of our future guests.

10/10 – Utmerket

Adrián

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great, good location just around Times Square and comfortable room and bathroom, staff was polite… the only complaint was at the checkout I was about to book an uber to the airport for $120 (total with tolls) and the lady in the staff told us we could use the taxi outside the hotel and they will charge us the same $120.. on the way to the airport the driver told us the tolls were not included nor the taxes and tip, we ended paying $145 instead of the $120 and I think the hotel staff knew it all the time.
Svar fra Jorge Lazo den 17. apr. 2024
Dear Adrian,Thank you for staying with us and gave a 5. We do appreciate your feedback. Please, accept my apologies on behalf of the hotel. I will bring this to upper management attention to correct the issue immediately. Thank you for letting us know.Kind regards,

10/10 – Utmerket

RUWON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 18. apr. 2024
Thank you Ruwon we greatly appreciate your kind rating and look forward to the opportunity to welcome you as our guest again someday soon.

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 4 netter i april 2024
Svar fra Reservations team den 16. apr. 2024
Thank you Brian! We greatly appreciate you taking time out to share your experience with all. It was a privilege and a pleasure to host your visit to our great city and we hope to do so again very soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay in NYC
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 16. apr. 2024
Thank you Michael! We greatly appreciate you taking time out to share your experience with all. It was a privilege and a pleasure to host your visit to our great city and we hope to do so again very soon.