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Anmeldelser av Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

3.5 out of 5
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel
500 Metropolitan Ave, Brooklyn, NY

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 276 av totalt 540 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 540 anmeldelser." "
Rangering på 6 − Grei. 79 av totalt 540 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 540 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 540 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Ok, men overpriset sted
Stedet var ok, men definitivt overpriset. Utsiktsterrassen var stengt, så vi fikk ikke se noe skyline av Manhattan.
Bodde her 1 natt i oktober 2023
Svar fra Maximo den 11. okt. 2023
Anonymous - Thank you for the 8/10! Yes, the pool is season and closes. Hopefully, on your next visit, you'll come during the summer and enjoy it. Have a great day!

8/10 – Bra

simon

Bodde her 4 netter i oktober 2019

2/10 – Forferdelig

Jorge

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Where to begin?!? This place is a shelter hotel. They have homeless people staying in the room next to us. We found out because of a noise complaint we had to file with the NYPD. Stay away from this dirty hotel. Not worth staying here if you want to rest.
Bodde her 2 netter i mai 2024
Svar fra Maximo den 24. mai 2024
Jorge - I'd like to clarify that we are not a shelter hotel and that we do not allow homeless people. There was a guest that was being noisy and we do apologize for the inconvenience. As you know, we dealt with this matter at checkout today. We still look forward to having you and let us know when you do return.

8/10 – Bra

Edward og Lewes

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Indigo was nice but twice they did not clean our room. Once we had to ask to have cleaned and other time it was not cleaned. Not good coming home from our daughters wedding to a dirty room!
Bodde her 4 netter i mai 2024
Svar fra Maximo den 24. mai 2024
Edward - Thank you for the 4/5! Our apologies regarding the room not being serviced. Not that we will ensure this does not repeat itself again in the future. We hope to see you soon!

8/10 – Bra

Douglas og Virginia Beach

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent location but overpriced. Nice shower but no amenities.
Bodde her 2 netter i mai 2024
Svar fra Maximo den 21. mai 2024
Douglas - Thank you for the 4/5! I'm glad to hear you enjoyed the shower. As for the amenities, our pool is opening up Memorial Day Weekend and our Restaurant is opening in the beginning of June. Hopefully you can return to enjoy all these!

2/10 – Forferdelig

Mila

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Maximo den 24. mai 2024
Mila - Thank you for the extensive review. It truly gives us all the information we need to asses the situation.

10/10 – Utmerket

Sara

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Maximo den 21. mai 2024
Sara - Thank you for the 5/5!

10/10 – Utmerket

lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very nice hotel. great location in williamsburg. great parking. clean hotel with good service
Bodde her 1 natt i mai 2024
Svar fra Maximo den 20. mai 2024
Lisa - Thank you for the 5/5! We appreciate you taking the time to give us your feedback. Have a great day!

8/10 – Bra

Michelle

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Your staff is outstanding
Bodde her 3 netter i mai 2024
Svar fra Maximo den 20. mai 2024
Michelle - Thank you for the 4/5! I'm glad to see that our staff was accommodating. Have a great day and we hope to see you soon!

8/10 – Bra

John

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very expensive; entrance blocked by construction; breakfast coffee took a long time; only one person working.
Bodde her 1 natt i mai 2024
Svar fra Maximo den 20. mai 2024
John - Thank you for taking the time to give us your feedback. Yes- the construction has been a nuance but happy to mention that they are done with the work and currently clearing the area. We appreciate your feedback and look forward to hosting you again!

10/10 – Utmerket

Christian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Grear
Bodde her 1 natt i mai 2024
Svar fra Maximo den 11. mai 2024
Christian - Thank you for the 5/5!

2/10 – Forferdelig

Jorge

Bodde her 1 natt i mai 2024
Svar fra Maximo den 10. mai 2024
Jorge - As specified on our website and all out platforms, the pool is not open until Memorial Day weekend. Furthermore, not only did we apologize anyway, we also offered an upgraded room for your return when the pool is open. Hope your day gets better.

10/10 – Utmerket

Charles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent place to stay
Bodde her 1 natt i april 2024
Svar fra Maximo den 10. mai 2024
Charles - Thank you for the 5/5!

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is in a good location for our stay. Convenient to go restaurants and to Manhattan.
Bodde her 2 netter i mai 2024
Svar fra Maximo den 6. mai 2024
Deborah - Thank you for the 5/5!

8/10 – Bra

Malik McCrary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Maximo den 4. mai 2024
Malik - Thank you for the 4/5!

10/10 – Utmerket

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel.
Bodde her 1 natt i april 2024
Svar fra Maximo den 30. apr. 2024
Monica - Thank you for the 5/5!

10/10 – Utmerket

John

Bodde her 3 netter i april 2024
Svar fra Maximo den 20. mai 2024
John - Thank you for the 5/5!

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking sucked but it is such a gorgeous hotel so happy we went!
Bodde her 1 natt i mars 2024
Svar fra Maximo den 30. apr. 2024
Melissa - Thank you for the 5/5!

10/10 – Utmerket

Wendy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean hotel!
Bodde her 1 natt i april 2024
Svar fra Maximo den 26. apr. 2024
Wendy - Thank you for the 5/5!

6/10 – Grei

mary

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 4 netter i mars 2024
Svar fra Maximo den 26. apr. 2024
Mary - Thank you for the 3/5!

8/10 – Bra

Alisha

Likte: Renhold
Bodde her 3 netter i april 2024
Svar fra Maximo den 30. apr. 2024
Alisha - Thank you for the 4/5!

10/10 – Utmerket

Dillon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra Maximo den 21. apr. 2024
Dillon - Thank you for the 5/5!

6/10 – Grei

Bill

Bodde her 3 netter i april 2024
Svar fra Maximo den 21. apr. 2024
Bill - Thank you for the 3/5!

10/10 – Utmerket

nelson og Bronx

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i januar 2024
Svar fra Maximo den 19. apr. 2024
Nelson - Thank you for the 5/5!

10/10 – Utmerket

Diem Trang

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was large and beds comfortable. Great location - close to restaurants and subway. Quiet even though facing the freeway - room was 318.
Bodde her 1 natt i april 2024
Svar fra Maximo den 15. apr. 2024
Diem Trang - Thank you for taking the time to give us your feedback! I'm glad to see you enjoyed our rooms as well as the location. Have a great day and we hope to see you soon!

10/10 – Utmerket

Royce Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very cute and was in the perfect location in Williamsburg. So easy to walk around, great for a tourist weekend in Brooklyn. Also right by train station.
Bodde her 2 netter i april 2024
Svar fra Maximo den 15. apr. 2024
Royce Anne - Thank you for your kind words! It truly is a great area to explore and there's so much. The train station is amazingly close too. Have a great day!

10/10 – Utmerket

KITTITAD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024
Svar fra Maximo den 15. apr. 2024
Kittitad - Thank you for the 5/5!

6/10 – Grei

Crystal

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff were not friendly and were not helpful. The hotel is not very accommodating and people who work at the front desk seem to be annoyed with guests . Our hotel room was dirty with sticky floors and dirty bathroom walls. The hotel needs to be refreshed with new towels, a paint job and maybe some new furniture . It was not worth the money we had to pay to stay here. Very convenient to the subway ! Good location.
Bodde her 2 netter i april 2024
Svar fra Maximo den 15. apr. 2024
Crystal - Thank you for sharing your experience. I'm sorry to hear that we missed the mark with your stay. It is my understanding that we sent someone right away to rectify these things and to ensure your comfort. Thank you again and we hope to see you soon!

10/10 – Utmerket

Marguerite

Bodde her 1 natt i april 2024
Svar fra Maximo den 27. apr. 2024
Marguerite - Thank you for the 5/5!

10/10 – Utmerket

Srini

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was good
Bodde her 3 netter i mars 2024
Svar fra Maximo den 6. apr. 2024
Srini - Thank you for the 5/5!

10/10 – Utmerket

Debbie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A bit on the pricey side… but what hotel in NYC isn’t!! Drove in from upstate NY, super convenient parking garage, super convenient to subway, lots of everything in the area. Very nice hotel, looking forward to our next stay.
Bodde her 2 netter i april 2024
Svar fra Maximo den 6. apr. 2024
Debbie - Thank you for your feedback! I'm happy to see you enjoyed your stay. Good to hear that it all worked out. Have a great day!

8/10 – Bra

Meir

Bodde her 1 natt i mars 2024
Svar fra Maximo den 6. apr. 2024
Meir - Thank you for the 4/5!

8/10 – Bra

Sujata

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms and the hotel ambience is very nice, convenient location, was noisy on one night with loud music until 12:30 - appears to be hotel event which is confusing as I thought most hotels would enforce quiet time. Made it very difficult to sleep
Bodde her 3 netter i mars 2024
Svar fra Maximo den 6. apr. 2024
Sujata - Thank you for the 4/5! Our apologies regarding the noise. Please note that it is not a regular occurrence and we hope to see you soon!

8/10 – Bra

Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It took a while for the room to be ready, but other than that, it was great
Bodde her 3 netter i mars 2024
Svar fra Maximo den 6. apr. 2024
Ryan - Thank you for taking the time to give us your feedback. I'd like to extend my apologies for the wait being longer than normal to check in. I am glad to see that you did enjoy your stay overall. Have a great day and we hope to see you soon!

8/10 – Bra

nicole

My only complaint is I paid for a breakfast and there was no breakfast Understand that it is a holiday short staff etc , but I don’t feel I should pay for it if it was not available refunds please
Bodde her 1 natt i mars 2024
Svar fra Maximo den 31. mars 2024
Nicole - Thank you for the 4/5! Regarding the breakfast vouchers this morning, I'm the person you spoke with at the desk. The barista was walking back from picking up a pot of coffee to the bar in the midst of our conversation. I pointed her out as she was walking behind you and you mentioned that you didn't want to wait for breakfast and had to leave - gave me your breakfast vouchers and left. She must've been gone no longer than 5 minutes. We hope to see you soon!

6/10 – Grei

Victor og Stanley

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room not ready at checkin time. Given lesser room although paid for room with sitting room. Did not bother mentioning this because we had already waited to get in room. Staff was very nice though and offered drinks while we waited. Hotel itself is very nice and convenient.
Bodde her 1 natt i mars 2024
Svar fra Maximo den 31. mars 2024
Victor - I'd like to extend my apologies for your late check in. I do see that things did not go according to plan and it was delayed. As for the room, I see you booked a double with a city view and that is the room you utilized - let me know if there's any confusion regarding the categories. Thank you again and we hope to see you soon!

8/10 – Bra

Jo

Bodde her 1 natt i mars 2024
Svar fra Maximo den 19. apr. 2024
Jo - Thank you for the 4/5!

10/10 – Utmerket

Kellee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great atmosphere and hotel staff were friendly and helpful!
Bodde her 2 netter i mars 2024
Svar fra Maximo den 29. mars 2024
Kellee - Thank you for taking the time to give us your feedback! I'm happy to see that our staff was friendly and helpful. Have a great day and we hope to see you soon!

8/10 – Bra

Julie Ann

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Did not like the attached destination fee upon arrival. Was taken off guard. Not a good first impression after spending a lot of money in the first place
Bodde her 3 netter i mars 2024
Svar fra Maximo den 31. mars 2024
Julie Ann - Thank you for the 4/5! As for the Destination Fee, it is stated by Expedia before arrival. It was included in the total price quoted to you, just not prepaid. Let me know if you have any questions. Have a great day!

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Maximo den 25. mars 2024
Kevin - Thank you for the 5/5!

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and modern hotel, convenient location for subway transportation
Bodde her 1 natt i mars 2024
Svar fra Maximo den 25. mars 2024
Ashley - I agree! Location is very convenient to escape the city yet enjoy it. Thank you for dropping us some love. we hope to see you soon!

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk staff was super friendly. Room was bright, clean and quiet.
Bodde her 1 natt i mars 2024
Svar fra Maximo den 25. mars 2024
Samantha - Thank you for taking the time to give us your feedback! I'm happy to see you enjoyed the property and that our staff was friendly with you. Have a great day and we hope to see you soon.

10/10 – Utmerket

Akeem

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is my second stay at the hotel and will be booking again this summer !
Bodde her 2 netter i mars 2024
Svar fra Maximo den 25. mars 2024
Akeem - Thank you for returning! We look forward to seeing you again in the summer!

10/10 – Utmerket

Kerry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great 5 night stay lovely hotel and excellent staff.
Bodde her 5 netter i mars 2024
Svar fra Maximo den 25. mars 2024
Kerry - Thank you for the 5/5! I'm glad to see we exceeded your expectations. We hope to see you soon!

10/10 – Utmerket

tari

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was easy and comfortable. access to dining and shopping, eg grocery, pharmacy, was limited.
Bodde her 2 netter i mars 2024
Svar fra Maximo den 22. mars 2024
Tari - Thank you for taking the time to give us your feedback! We hope to see you soon.

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Maximo den 22. mars 2024
Shannon - Thank you for the 5/5!

6/10 – Grei

Susan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Maximo den 22. mars 2024
Susan - Thank you for the 3/5!

8/10 – Bra

Edgardo

Bodde her 5 netter i mars 2024
Svar fra Maximo den 8. apr. 2024
Edgardo - Thank you for the 4/5!

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Maximo den 17. mars 2024
Amanda - Thank you for the 5/5!

6/10 – Grei

Tracy

Bodde her 1 natt i mars 2024
Svar fra Maximo den 31. mars 2024
Tracy - Thank you for the 3/5!