Dear Henrik,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Kjære Kristin,Jeg beklager ulempen du opplevde med hotellet vårt og hvordan det påvirket oppholdet ditt hos oss. Jeg kan forsikre deg om at jeg har delt kommentarene dine med teamet, og vi vil gjøre de nødvendige forbedringene. Vi respekterer din rett til å velge alternative overnattingssteder i fremtiden. Vi håper at du kan gi oss en ny mulighet og returnere til Hotel Edison for et fremtidig besøk.Beste,Rashawn ParrisGuest Relations Ambassadør

Kjære Sten Sigurd,Takk for at du tok deg tid til å anmelde oss. Vi setter pris på de fem stjernene og ser frem til å ha deg hos oss igjen.Vennlig hilsen,Andrew SotoGuest Relations Ambassadør

Kjære Alend,Hilsen fra Hotel Edison og jeg stoler på at du har det bra. Jeg er takknemlig for at du delte dine erfaringer og observasjoner med meg, og jeg beklager virkelig å vite at ditt siste opphold hos oss ikke svarte til forventningene dine. På vegne av vårt team, vennligst godta mine dypeste unnskyldninger for manglene med innsjekkingsprosessen din, som ikke var opp til standarden vi streber etter, spesielt når vi er stolte av vår vennlige og effektive service, men vi har skuffet deg ved denne anledningen . Du kan være trygg på at tilbakemeldingen din har blitt godt mottatt og vil bli behandlet deretter. Det var en stor glede for oss å ha deg her hos oss, nok en gang beklager vi at opplevelsen din på hotellet vårt ikke var opp til standarden vi streber etter på alle områder av hotellet. Vi håper at du kan gi oss en ny mulighet og returnere til Hotel Edison for et fremtidig besøk, hvor vi vil jobbe hardt for å sikre at kvaliteten på oppholdet ditt blir mye forbedret.Med vennlig hilsen,Kezia E. HartonoGuest Relations Ambassadør

Dear Trine,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Kjære verdsatte gjest,Takk for din nylige anmeldelse. Vi setter pris på alle kommentarene dine, og forsikrer deg om at de har blitt videreformidlet til de aktuelle teammedlemmene, slik at vi kan strebe etter å forbedre oss. Vi er imidlertid glade for at du syntes personalet vårt var vennlig, og at du likte beliggenheten vår. Vi håper du vil vurdere å gi oss et nytt forsøk.Beste,Rashawn ParrisGuest Relations Ambassadør

Kjære Marte, Vi takker for at du tok deg tid til å dele opplevelsen din med oss. Vi setter pris på hver gjests tilbakemelding og respons, da det vil hjelpe oss å fortsette å oppfylle vår forpliktelse til å gi utmerket kundeservice og en overlegen gjesteopplevelse. Vi ser frem til å ønske deg velkommen tilbake snart. Beste, Rashawn Parris Guest Relations Ambassadør

Kjære, Vi setter stor pris på at du tok deg tid til å fortelle oss hvordan oppholdet ditt hos oss gikk. Unødvendig å si at alle kommentarer er velkomne og vi tar alt konstruktivt. Vi håper at du kan gi oss en ny mulighet og returnere til Hotel Edison for et fremtidig besøk. Beste,

Dear Kimberly,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Luay,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

Dear Jasmin,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

Dear Lynette,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

Dear Patrick,Thank you for your feedback and know that we take all guest feedback to heart and as an opportunity for improvement. Our staff consistently strives to make their mark on each of our guests with their personal service. We truly appreciate your candid feedback and take your comments very seriously. We do hope that you can give us another opportunity and return to the Hotel Edison for a future visit.Best,Rashawn ParrisGuest Relations Ambassador

Dear Mabel,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jennifer,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

Dear Kelly,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you are satisfied with our accommodation and service especially our hotel location. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us. We are looking forward to seeing you again soon.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Jim,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Linda,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

Lieber Jörg,Vielen Dank für Ihr Feedback und seien Sie sich darüber im Klaren, dass wir uns jedes Feedback unserer Gäste zu Herzen nehmen und es als Chance für Verbesserungen betrachten. Unser Personal ist stets bestrebt, jeden unserer Gäste durch seinen persönlichen Service zu beeindrucken. Wir freuen uns sehr über Ihr offenes Feedback und nehmen Ihre Kommentare sehr ernst. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben und für einen zukünftigen Besuch ins Hotel Edison zurückkehren können.Am besten,Rashawn ParrisBotschafter für Gästebeziehungen

Dear Dan,We are so grateful that you have taken the time to post feedback about your stay with us. It gives us great pleasure when guests are satisfied. We look forward to your next stay with great anticipation.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jennifer,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jane,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Andrew,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

Dear Steven,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you liked our hotel location, comfortable rooms, and also our helpful and friendly staff. We are truly glad to know that you enjoyed your stay, which motivates us to make every guest as happy as you were. It is always a pleasure to have you here with us, and your recommendation to fellow travelers is most appreciated. We look forward to seeing you again soon!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Priscilla,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Skip,I'm truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn that we fell short of meeting your expectations. Your feedback regarding the HVAC system and breakfast experience is deeply concerning, and I assure you that we take such issues very seriously. Please accept my sincerest apologies for any inconvenience you encountered during your stay.We strive to provide exceptional service and comfortable accommodations for all our guests, and it's clear we missed the mark in your case. Rest assured, I will personally address these concerns with our team to ensure immediate improvements are made.Your feedback is invaluable to us as it helps us identify areas where we need to focus our efforts to enhance the overall guest experience. If there's anything else you'd like to share or if there's anything we can do to make amends for the shortcomings you experienced, please don't hesitate to reach out to me directly.Thank you for bringing these issues to our attention, and I hope we have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Karen,Thank you for sharing your positive feedback with us. We're delighted to hear that you appreciated the rich history of our hotel and enjoyed the spacious lobby with entrances on two streets. We take pride in our heritage and aim to provide a unique and memorable experience for all our guests.It's great to know that you found our multiple restaurants convenient and that our abundance of staff contributed to a pleasant stay. We strive to offer exceptional service and amenities to enhance our guests' overall experience.While we understand that the room size may have been smaller than expected, we're glad to hear that it met your expectations. Your understanding is appreciated, and we're pleased that you found everything else about your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Alyce E,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear David,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Rennan,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

Dear Peter,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

Dear Sarah,Thank you for sharing your thoughts with us. Exceeding our guests’ expectations is a goal our hotel staff strives to achieve daily with every guest interaction. We look forward to your next visit.Best,Rashawn ParrisGuest Relations Ambassador

Dear Dina,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Charlotte,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Sandra,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Carol,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service especially our concierge team. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Mauricio,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Damian,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Kim,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Gerard,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

Dear Jose,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Susan,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Jan,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations