Restaurant

Anmeldelser av Doubletree by Hilton New York Times Square South

3.5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 2095 av totalt 3559 anmeldelser." "
Rangering på 8 − Bra. 872 av totalt 3559 anmeldelser." "
Rangering på 6 − Grei. 307 av totalt 3559 anmeldelser." "
Rangering på 4 − Dårlig. 145 av totalt 3559 anmeldelser." "
Rangering på 2 − Forferdelig. 140 av totalt 3559 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Patrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i oktober 2023
Svar fra Galilea Salamanca, Assistant Front Office Manager den 27. okt. 2023
Greetings, thank you for choosing the Double Tree Times Square South. We appreciate you leaving us a candid review. We hope you continue to choose us on your next visit to NYC!

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert
Fine, men små rom. Sentralt beliggende og kort til t-banen. Hyggelig betjening!
Bodde her 3 netter i september 2023
Svar fra Jessica den 13. sep. 2023
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Sandrea den 13. aug. 2023
Thank you for staying with us and for the amazing 10 score!

4/10 – Dårlig

Lars Joergen

Likte: Romkomfort
Bodde her 1 natt i mai 2023
Svar fra Sandrea den 23. mai 2023
Thank you for stating with us

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2023
Svar fra Sandrea den 10. apr. 2023
Thank you for staying with us.

8/10 – Bra

Frode

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023
Svar fra Sandrea den 31. mars 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Mia

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kommer tilbake!
Fine rom og fin beliggenhet. Upåklagelig service 😃
Bodde her 5 netter i januar 2023
Svar fra Jessica den 31. jan. 2023
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2023
Svar fra Jessica den 14. jan. 2023
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Fred

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Some ups and some downs
+ Fantastic location. + Amazing view. + Received and checked out very friendly. - The entry area was under restauration when we arrived without previous notice. - The room was quite small. Both no biggie. - One really annoying experience: I went to the reception at 00.30 am and asked for a bottle of water. They had several bottles available, but said that I could not have one. These were only for arriving guests. I replied that I would be happy to pay for it as there were no other options in the hotel. Answer: "No, you have to go outside for that." No mercy, no chance to buy clearly available water, no information given about where to get it. I had to get back to 25th floor, get dressed for a NY night and find a 7/11 (luckily close by). Not 210 USD a night-service.
Bodde her 2 netter i mai 2022
Svar fra Jessica den 14. mai 2022
We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

8/10 – Bra

John Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2022
Svar fra Sandrea den 21. jan. 2022
Thank you for taking the time to write your review of our property, we valued your honest feedback. Thank you for choosing our hotel. Will share with the entire team.

4/10 – Dårlig

Jan

Likte ikke: Renhold, personale og service og romkomfort
No no no no
Small rooms. Alarm goes off when showering. After check out i realized i forgot an item in the room, but no, room was cleaned and no item. Is this a Hilton operated hotel? I am really dissapointed. Service could be alot better.
Bodde her 1 natt i desember 2021
Svar fra Jessica den 25. des. 2021
Thank you for taking the time to share your experience on your recent stay in our hotel. We sincerely appreciate your comments and we are very sorry that you are unhappy. We will share these comments with our team so that we can continually improve our customer experience. We hope you will consider staying with us in the future. Our goal is to make your stay better and brighter. Let us Make it Right.

10/10 – Utmerket

Francis

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
clean room and courteous staff
Bodde her 2 netter i mars 2024

8/10 – Bra

Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to a lot of Manhattan.
Bodde her 4 netter i mai 2024
Svar fra Jessica den 28. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Kevin og Omaha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

David og Waldorf

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff all around. Short walk to the train station. Enjoyable stay.
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 27. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 27. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Shaza

Bodde her 3 netter i mai 2024
Svar fra Jessica den 28. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Lia

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Muy pequeña.
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 27. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Tiesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the property
Bodde her 4 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 27. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Françoise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 6 netter i mai 2024
Svar fra Jessica den 26. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Nancy

Thanks
Bodde her 3 netter i mai 2024
Svar fra Jessica den 26. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Sarah

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Convenient location and friendly staff, albeit lots of road noise and the hotel has held on for what seems an unnecessarily long time to the security deposit they took.
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 26. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

2/10 – Forferdelig

Mary Kate

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The rooms were very very small and we could hear the people in the room next to us who had tv on all night. The walls were too thin, rooms too small too close. My husband did not sleep at all. We would not stay there again.
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Office Manager den 26. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

Hamidou

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Enjoyed the stay
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Office Manager den 26. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Amire

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff Very good location Room clean but small
Bodde her 7 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 25. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Nina

.
Bodde her 1 natt i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 24. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Melisa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The AC in the room we were in was not sufficient.
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 24. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Sebastian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr laute Straße vor dem Hotel und schlecht isolierte Fenster. Schmale Zimmer für 4 Personen sehr eng.
Bodde her 4 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 24. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Jenna

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Close to everything you want to see in NYC! Stayed here for my first trip and was pleased with the location. Rooms could have been better kept, there were stains on the curtains and sheets. Staff were friendly and changed sheets upon request, but for the price the rooms should be cleaner. Room was small but this is common for the city.
Bodde her 4 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Bonnie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area is away from shops by a few blocks but walkable. Loved that they serviced our rooms daily. Nice clean affordable place to stay while on vacation
Bodde her 4 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Jo-Ann

Reiste med familie
Likte: Fasiliteter
Clean. Fast, courteous service.
Bodde her 2 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Erdem

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Location is great for transportation. The rooms are small but clean. Lower floors have noise from HVAC system outside. In room AC is noisy too.
Bodde her 3 netter i mai 2024
Svar fra Jessica den 22. mai 2024
We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

8/10 – Bra

Morris

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel very central enjoyed your stay
Bodde her 2 netter i januar 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

sandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super friendly and amazing. Very accommodating and quick to reply when we needed a second luggage rack in the room. It took less than 5 minutes for them to bring it to the 21st floor. The rooftop bar was awesome it became our nightly nightcap spot with beautiful views! The only small thing was the "farmhouse" doorsto the bathroom were clumsy and didn't quite close securely. (Not a big deal) Will definitely stay here next time I visit the city!!!
Bodde her 3 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Ixel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such a pleasant
Bodde her 3 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did not like that the room was super small expected it to be much bigger
Bodde her 3 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

6/10 – Grei

Denise

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Jessica den 22. mai 2024
We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

10/10 – Utmerket

Zachery

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay overall
Bodde her 1 natt i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 24. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

4/10 – Dårlig

YUEMING

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 21. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

4/10 – Dårlig

Chouaa

Forretningsreisende
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was way leas than expected, rooms are really small, my bags didnt fit in the room. My room’s window was giving to a wall
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 21. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

Bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jessica den 22. mai 2024
We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

10/10 – Utmerket

Adam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Jessica den 22. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 20. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

MATT

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No
Bodde her 4 netter i mai 2024
Svar fra Jessica den 19. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Imani

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was very smooth and I was offered two different types of rooms to choose from. Small room as they tend to be in New York but the rooms were high quality and comfortable. Also very convenient for getting to Penn station (subway / nj transit)
Bodde her 1 natt i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 19. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beds were really comfortable and the room was so quiet. The hotel is conveniently located near Penn Station and Madison Square Garden. Liked the doorman and friendly and helpful staff too.
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 19. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly and very attentive to meeting needs and going above and beyond. The housekeepers were great! Perfect location for exploring the city too
Bodde her 3 netter i mai 2024
Svar fra Jessica den 17. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

PAIGE

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Overall this was a clean, okay stay. We only stayed for two nights. But nothing fancy or spectacular. The area was great, food, drinks, and shopping, all with in walking distance.
Bodde her 2 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 16. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

myounghee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
타임스퀘어와 도보거리라 좋았지만 방크기가너무작더라구요
Bodde her 3 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 16. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

8/10 – Bra

ANITA GILLIAN

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Galilea Salamanca, Assistant Front Office Manager den 16. mai 2024
Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!