Hoteller i New Market

«My stay was nice and comfortable. The staff was friendly… my only issue was my room did not have a view at all and I think I chose a view when I booked. There was literally a wall right outside the window. Other than that it’s in a great location, the free breakfast is a great touch because most places don’t do free breakfast anymore. I would recommend to others»

«The property was nice. The rooms were very cute! Housekeeping on the first day didn’t clean our room because they said I had a do not disturb sign (it was on another room two doors down) the front desk agent even called me to verify that I wanted our room cleaned and I said yes and she asked about the sign, I said I don’t have a sign on our room. Again that’s on another room. It seemed no one knew how to check room numbers. We were gone all day and we come back and room isn’t cleaned at all. I ...

«Staff was very helpful and inviting Pool was fun»

«Overal pretty bad dimly lit 1 light did not work my wife went into the bathroom and could not open the door from the inside. she had to wait until I came back to let her out. I would hot walk in the bathroom bare foot the floor was sticky»

«Everything was awesome»

«The front staff especially Mrs Sammy was excellent . Her customer service was great.»

«Property is average. Breakfast was pretty good. Staff were friendly. Elevator was sketchy and inspection form in Elevator was dated 2024!!??»

«The value was excellent.»

«Love the front desk staff member. She was friendly and 100% attentive to resolve our issue. There was a big water leak in the hallway, TV didn’t work properly. Breakfast was ok.»

«It was not a 9 as the ratings suggested. Okay but not that great»

«Clean, comfortable bed, and breakfast!»

«Hope you don’t want clean bedding or towels. You will be told you have to wait until the morning when house keeping gets there. And no one will do anything about it.»

«The room was clean, the beds were great, the breakfast was really good. The elevators broke down not long after our check in. We were staying for 3 days. Staff informed us the maintenance person was on vacation and wouldn't be back for 5 days. One would think Holiday Inn Express would have some sort of back up plan. Most businesses would call a vendor or something in a situation like this rather than post a note on the elevator door for 5 days. Those stairs to the 4th floor got old real quick ...

«Breakfast is great,swimming area is fun family time»

«The resort was right on the strip and fun for people watching pigeon the balcony :). The breakfast was good and the theme was right on point. We really enjoyed the visit and will certainly consider this resort for future travels.»

«Had a wonderful 7 day stay here. Everything was spectacular. Wasn't the biggest fan of the same breakfast everyday or the hard beds. But for the price it was a steal! The staff were incredible and this was one of the cleanest hotels I've stayed at. Over great stay and we would come back»

«Always love staying at Music Road Hotel, Comfortable rooms, generous breakfast, and upscale lobby. Staff is always accommodating. One thing that would be helpful would be to add availability to connect devices at the nightstands. Overall, Music Road is the best place to stay in Pigeon Forge!»

«The staff were very kind, would definitely stay there again!»