Hoteller i New Castle

«The hotel staff are really nice and helpful. My room was clean and comfortable. Just be aware that there is no elevator in this hotel. Even half of the downstairs rooms have a small flight of stairs you need to go up. If you have mobility issues, this might be a challenge. I had torn my meniscus a couple years ago, and even after surgery, it’s still gets some twinges. It didn’t feel great after lugging my suitcases up a flight of stairs. I actually stayed here two times the same week. I was ...

«Staff was very and clean room and comfortable bed»

«Everything was just fine and will definitely return!!»

«I like everything about my stay with the exception of the noise of traffic on the wet roads when I was trying to get to sleep.»

«Everything went well. Stayed to celebrate a birthday. Staff was friendly, room clean, breakfast was great and the girls loved the fresh cookies and hot chocolate.»

«I got a super rate & knew I was just there to sleep. The room was clean and comfortable although a little worn. The property is currently under renovation. I appreciated the quiet though some might say spooky because only a few guests were staying. Fantastic deal for those looking for basics. There's a game room, a workout space, iron, hair dryer, fridge, microwave, tv, and a pool which was a little murky but seemed swimmable. Staff was friendly.»

«The pool was closed down and the hot tub is no large used. When we went to the room the toilet was very wobbly and the ac unit made loud noise when running»

«It's great for the price! Close to the highway. Plenty of parking lot. Feels safe and comfortable. Very clean bed sheets and blankets. I have zero complaints and satisfaction. 👍»

«Do not stay here. We stayed after a concert late arrival. We were woken up at 3 am with a mouse in the garbage. Took management 20 minutes to come to the room. No offer to move us. Front desk said our room would be comped but we had contact Expedia. Contacted Expedia and was told 20%. This is unacceptable. MOUSE IN OUR ROOM»

«Hotel needs a major update. Everything is quite worn or dirty. Bed was comfortable. Breakfast was very limited and nothing really that is not processed. Parking is free and several eateries walking distance.»

«I didn’t give a 5 because although everything was so nice, there was a mandatory power outage from 11 pm to approximately 7:00 am. This put a bit of a damper on the continental breakfast and of course it was a very dark room. We were given a nice little flashlight to help us. Very much appreciated. Room smelled fresh and it was clean. Beds were great. Front desk personnel was super nice, too.»

«Only thing available for b-fast was coffee. But only sugar was available-no sweetener. Halls needed to be vacuumed as did room. There are enough choices of motels in the area so that I would stay at another. Front desk help was very nice, though. Stan Potler»

«The room was nowhere near as nice as the pictures. Scrappy remnants of carpet at each side of the bed were unvacuumed and frayed. The bathtub was stained and looked as if it was never cleaned. The sink dripped all night and the toilet did not work. When we arrived, the desk clerk seemed to me very confused on my reservation. She frowned and seemed to "find" us a room. I believe they are possibly renovating the hotel and they obviously did not renovate the room we were given. The room smelled of ...

«We weren’t there long, but everything was clean and the staff was nice and helpful.»

«Room was well maintained, comfortable and clean. Breakfast was delicious.»

«This was definitely a no-frills stay, but overall, I was pleased. PROS: comfortable bed and pillows, window, air-conditioning and heating unit that worked, shower was hot, TV user-friendly, located in between a Dunkin’ Donuts and a Burger King. CONS: no elevator, no extras (things like blankets, hairdryer, iron), towels were very thin, mini-fridge did not work (I didn’t need it, so I didn’t complain), bathroom run-down/stained.»

«Warm drinks in vending machines»