Hoteller i New Castle

«Staff was excellent. Room was clean. Minnie was very helpful when I lost my key. Thank you.»

«Nice staff but so loud all night long.»

«Easy check in with convenient location for McConnell’s Mill State Park and some decent dining locations. Pleasant staff w well maintained rooms. Decent value. »

«The WORST hotel stay I have ever, ever had. I will warn everyone to never stay here. Charged wrong and had to wait almost two hours after check in to get our room… then got locked out and had to prove MY identity because they charged my credit card for someone else.»

«Hotel was poorly maintained, the room I booked was supposed to be a king with a jetted tub. Didn’t receive it. Went to see what happened they couldn’t give me an answer.. The whole reason I booked a hotel was the jetted tub and to get a nice hot shower after my water being frozen. PLUS IT BEING VALENTINES DAY. So I go up to take a shower, no hot water whatsoever… I was beyond tired and exhausted. Woke up to get some breakfast.. Go down and there wasn’t hardly any options. No juice. The waffle ...

«The electric was out a day but that had nothing to do with the hotel. I would stay there again!»

«Only positive is that it was close to the outlets »

«We really enjoyed our stay. The staff was very friendly and professional. Also, our room was very clean, we will definitely come back. I noticed that the building was very quiet, even with all the rooms being filled. I want to thank the cleaning staff too, not only was our room very clean, but the cleaning staff were friendly too. Great place for families. 🌹 »

«The door didnt work good and the gap was so big from hallway to room the light bothered me at first»

«Decent room, for a quick overnight trip out and not have to drive home.»

«Room was well equipped for all needs. Room was clean. »

«Pool was closed. Heat did not work in our room. Garbage in our room from previous guests. Very disappointed!»

«As always. An excellent room and staff Thank y'all once again »

«Great customer service.»

«It was very clean and well maintained. »

«The whole stay was great! Needs were met. Room was clean and welcoming. »

«I was very impressed with this property. The bed was comfortable, the room very clean, shampoos provided, the breakfast was one of the better ones I’ve had in my travels and the guy at the front desk at check in was top notch. I will be back»

«the hotel was very beautiful and an enjoyable living experience!»

«Stained and dirty toilet, room smells of smoke, urine all over uncleaned tiles, too many bugs and hair all over unswept flooring. Could not get out fast enough This poor place must self review and in no way deserves the rating they have.»