Hoteller i New Castle

«Easy check in with convenient location for McConnell’s Mill State Park and some decent dining locations. Pleasant staff w well maintained rooms. Decent value. »

«Nice staff but so loud all night long.»

«Staff was excellent. Room was clean. Minnie was very helpful when I lost my key. Thank you.»

«The WORST hotel stay I have ever, ever had. I will warn everyone to never stay here. Charged wrong and had to wait almost two hours after check in to get our room… then got locked out and had to prove MY identity because they charged my credit card for someone else.»

«Hotel was poorly maintained, the room I booked was supposed to be a king with a jetted tub. Didn’t receive it. Went to see what happened they couldn’t give me an answer.. The whole reason I booked a hotel was the jetted tub and to get a nice hot shower after my water being frozen. PLUS IT BEING VALENTINES DAY. So I go up to take a shower, no hot water whatsoever… I was beyond tired and exhausted. Woke up to get some breakfast.. Go down and there wasn’t hardly any options. No juice. The waffle ...

«Stained and dirty toilet, room smells of smoke, urine all over uncleaned tiles, too many bugs and hair all over unswept flooring. Could not get out fast enough This poor place must self review and in no way deserves the rating they have.»

«I had only an overnight stay with no opportunity to. Heck out the gym or pool. I’ve stayed here in the past and at that time my family and I thoroughly enjoyed the pool. I had a very nice room, clean, comfortable bed and overall nice and quiet! »

«Great customer service.»

«Room was spotless, breakfast was awesome, staff was helpful and friendly. Would absolutely stay again »

«Clean room, nice gym, decent breakfast with a lot of options! There are posted rules about “quiet hours”. The hallways were so quiet at night, as a light sleeper this was a major bonus!»

«The electric was out a day but that had nothing to do with the hotel. I would stay there again!»

«Decent room, for a quick overnight trip out and not have to drive home.»

«Nice staff clean building Wish they had room service though but had a nice restaurant inside »

«This is second time staying here. First time 2 years property was newer. They are not doing a good job with up keep. Starting to look shabby. »

«Keys throughout the hotel didn't work. The first room had no working phone or thermal. The second room had no working tv.»

«Room was spotless. Jacuzzi was super clean and huge. Entire room was clean, staff was very friendly. Everything was easily accessible and plenty of restaurants and stores to visit within 20 minutes. We'll definitely be back»

«The place was nice, location was good for what we were there for. The breakfast was horrible!»