Hoteller i New Albany

«Property under renovation but staff was super helpful as I unexpectedly needed a wheelchair to get around.»

«Todd was very helpful and funny!! We need more great people in the world like Todd! Great stay and area!»

«Terrible experience »

«The elevator needs help. It shifts up and down after reaching the floor and the doors open. »

«Spotless rooms, delicious breakfast and helpful friendly staff. »

«Airport shuttle was great! The room looked like it was remoldeled recently. Nice backout curtain. Breakfast was the basic self serve, the scramble eggs were good moist not over cooked. Tv had wonderful picture. No microwave and small dorm refrigerator. Coffee is in the lobby and they have a good assortment of snacks and food to buy.»

«Last time we stayed here, I booked a suite. I should have again. Instead, I booked a double queen and although the room was nice enough, they put my daughter and I on the 4th floor with a bunch of families surrounding us. All I heard was kids and mom yelling and babies crying late into the night and early in the morning. A few other minor things, our toilet clogged, our mini fridge didn’t keep anything cold or even cool, and the hot tub was temporarily down. They did offer a voucher upon ...

«Perfect conditions. Perfect location. Will definitely stay here again!»

«Great parking, friendly staff, good breakfast, rooms were clean»

«The staff was great but I wish they told us prior to check in that the pool was freezing cold and despite other reviews the bed was like a 3 out of 5 and the eggs at breakfast were horrible and the biscuits were hard as rocks. Honestly I was expecting better from the Hyatt, would not stay again. »

«Det var en del støy på rommet, ellers veldig bra. »

«Arrived on a Thursday for a weekend long trip. Upon checking in and getting to our room after a long day of traveling - we just wanted to crawl into bed after a hot shower. First thing start off with barely ANY water pressure in our shower, then we threw back the sheets and found two hairs - both of these issues were whatever to us at that point because we were so tired. We did make a comment to the staff at breakfast, and they said they would send someone up to clean the room. OK fine - now ...

«The property was clean. All was in order. The only thing is a staff member on a personal call that was inappropriate »

«Mejorar la limpieza en las habitaciones »

«Convenient when flying out early they have a shuttle and you can call to book your room and do park n stay. It's 9.00 a day for parking but better than waiting and waiting in the airport parking lot . The room was clean I just think it's in need of some touch ups and repairs for a Hilton affiliated hotel. »

«I mostly booked this hotel because I heard it had free Tesla chargers. It did have two Tesla chargers and then also two other EV chargers. They worked fine they are all the way around the back of the building so you really have to kind of look for them. »

«When we visit Columbus, we always stay at the Hilton at Polaris. It is a beautiful, very well kept hotel for visitors to the northern end of Columbus. Beautiful lobby, fast and easy check-in, and outstanding room. We love the King suite. The hotel is close to wonderful shopping and dining. A must-try if you’ve never been there. »

«Enjoy the comfortable room with a nice seating area, kitchen and a comfortable bed. Always choose this brand when I’m traveling for work as I love the complimentary breakfast »