Hoteller nær Nelson Mandela Gateway

"Grerat hotel and nice spacious rooms. A bit far from the nice restaurants, shopping and bars, but extremley cheap to go there with Bolt, Uber ets, so didn't matter. Nice food, nice pretty much everything, but bwe had an unfortunate insident one oof the last nights. Since we travelled with a minor we wanted to have a conpany car/ hotel car pick her up since the rest of us were attending/ hosting a company dinner. We waited outside the venue for 1 hour and ever since we called to order it the first time we were told the car was 1- 2 minutes away.. It was not.. We called more than 10 times during the hour- everytime to be told 1- 2 mins away. Totally ruined the dinner we were hosting and we ended up with Bolt after 1 hour and 6 minutes... When adressing hotel Manager following morning he was most concerned we got angry .. "they didnt appreciate that".. Not very prefissional. Everything else very good. "

"We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel. "

"Excellent location, very good service and friendly staff. Will stay there again. "

"Very nice experience, good service and breakfast. Everyone at the hotel was helpful and assisted us with any of our inquiries. "

"Excellent location and friendly staff. However, the hotel is pretty worn down and in need of fundamental renovation. Bathroom ceiling lamps lacking glass, a broken off bed lamp, and too worn furniture in a drab grey colour scheme across the board. Another thing that reduced my enjoyment of my stay was that the hotel allows large events for breakfast, meaning there is limited space for residential guests. It also means it fast emptied buffet, a very noisy environment instead of a calm morning enjoying the sound of the waves, plus chaotic service. Not to expect from a five star hotel."