Hoteller i Neapolis

«They came in to clean and make beds and bring more towels proactively»

«Great stay. Room was a little chilly but other than that everything was great»

«First time ever, I have stayed in a room that had two refrigerators and two micro waves, kitchenette and standard room in one.»

«Under construction with loud banging in the AM. Very humid in the room itself like the building wasn't being properly airconditioned. Im the room, there was a strange/moldy odor. Some of the staff were helpful, and let us switch rooms. The room cleaner found our tablet and made sure we got it back after switching rooms which was a life saver. One of the breakfast staff members was unprofessional and clearly just wanted to talk on her phone and was annoyed by the presence of guests. I get the ...

«Nice hotel with a restaurant in located in the lobby. Pool closes early, 8pm, but otherwise the hotel was nice, clean and spacious.»

«yes the ac worked great»

«Everything was good except the swimming pool floor need to be remodeled»

«Very clean. If you like good customer service, you will not get it here, in my experience. In fact, an AI Robot will most likely replace front desk staff in the next 5 years, putting them out of a job they really don't like anyway.»

«Staff was great breakfast was great very pleased»

«The parking was the best park of the stay. So my partner and I showed up around 5pm to check into our room ( we booked this room properly about a month a head of time). The front desk women is brand new has no idea what she doing. No problem so the manager comes out and helps. The manager gives a room key and we go up to our room the room was not cleaned at all from the previous guest that was there. So we go back down stairs and tell both of them that the room was not clean at all. They look ...

«Great location and wonderful rooms and service»

«TV doesn’t work, pool not open, ice machine was broken, broken elevator, rooms smell bad. Breakfast was not good either, I wouldn’t recommend staying here or stopping overnight.»

«Comfortable and relaxed atmosphere! Close to great restaurants!»

«The hotel was very nice. Staff was great, the manager can't remember her name and the night clerk Matt. Breakfast was nice as well. Would return for another stay.»

«Very clean, friendly staff, great location. Would definitely stay again.»

«The room was very nice, the bed was very comfortable and the ac worked great. Would highly recommend.»

«First room had fleas. Second room did not have any bugs (that I saw) but the carpet was heavily stained and ripped in places.»

«Do not go here during their remodel. It smelled like sewer and it is just a mess. Not sure if staff would dress and present themselves more respectfully to guests when not under construction but was less than impressed. Could hardly tell who worked there.»