2/10 – Forferdelig
Odd-Erik
6. des. 2019
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Dont stay here...
Arrived in a taxi at the gate and tried to call the receptionist but the line was busy. For more than 30 minutes… When finally got in touch I was given my room and started to unpack. I was interrupted cause another person came and told me that this room was better than what I had ordered. I was tired and stupid, didn’t want to repack, etc and said ok to pay KS 1500 KS extra. Gave here 2000 and she said she would give me back later. Then they started to argue abt Breakfast and said that also would cost extra. I showed them the confirmation from my stay and after a long time she told me I would get breakfast. Then they told me I had to pay everything in cash. Again I showed them the confirmation where it say I had already paid. This led to a long long discussion cause the told me that they would not get money from Hotels.com…
After all this, I guess it took abt 3 hrs from I arrived I tried to connect to WIFI. No connection in my room. The only connection was in the kitchen. Together with the host and maybe other guests…
During this time I had looked at my order confirmation and found that I already had paid for the best room. A “suite”… After another long discussion they agreed upon returning my KS 2 000. Later….
I was frustrated and went for a dip in the pool. Found the pool closed and my host told me yes, its closed…
Following morning I waited for my KS 2 000 and a breakfast. At abt 9 the host arrived with no money and no breakfast.
I packed and left.
Odd-Erik
Bodde her 1 natt i desember 2019