Hoteller nær Nairobi bystadion

«The airline lost my bag. The hotel told me repeatly that my bag was on its way. Lots of times I was informed it was just about to arrive. It finally arrived 45 hours after my check in. I don’t know if it was incompetence or what it was, but I’d expect a classic 5* hotel to either retreive my bag (i’d be happy even if it had cost me $300) or get someone else to get it for me. The staff in the execetive lounge was very friendly. »

«Hotellet så forferdelig ut på utsiden, men rommet var ok. Hotellet ligger i et svært dårlig strøk å vi ble advart mot å gå ut etter det ble mørkt pga. sikkerhet av både taxi sjåfør og turguide og holdt oss derfor inne etter mørkets frembrudd »

«Helt klart det beste av 5 hoteller vi har bodd på i Nairobi. Det er rent og hyggelig personale. De kan rote litt i bestillinger osv, men de fikser alt med en gang det blir påpekt. Det er også viktig å nevne at dette hotellet ligger i et muslimsk miljø, så vi hadde et behov for å kle på oss i fellesområder og utenfor hotellet. Vi solte oss i bikini ved bassenget og det oppleves som ok. »

«Asante And Naomi were helpful. The apartment is lovely and well presented. Out of 30 properties i have stayed at in Kenya, this is highly ranked. The price is very reasonable to what you get. »

«All over friendly personnel. But a very impolite boy who delivered us food. Such is a really turnoff»

«Hotel is in a shopping mall building, so when arrive late, it can be a bit challange to know where to go»

«Staff was very courteous and helpful. 10/10 there. However, the hotel is situated next to a mosque. So, the noise of all the broadcasts was unbearable. And it was ramadan, so the noise was even more frequent than usual. Had to change my hotel within minutes. If you’re muslim, perhaps this would fit in with your travel plans. I’m not, though, so it was an unfortunate incident for me.»

«My stay was good but what was advertised as breakfast included was not accurate. Management refused to provide breakfast because there was an error in the info on your site»

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«Good»

«Could improve on breakfast menu.»

«De Casa was a great choice for us as we had a 4.30am bus out to Tanzania. It’s a nice sanctuary in a really busy rough area of Nairobi. We ate at the restaurant so we didn’t have to go out on the street and the meal was good»

«It was convenient from my location of purpose»

«Very good location. Staff very welcoming and helpful. Rooms recently redecorated, clean and comfortable. Restaurant was very slow at lunch and dinner which meant we sometimes went out. Breakfast had diverse options and efficient. Overall highly recommended as a good value hotel in the city centre.»

«Not like the pictures at all »