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Anmeldelser av NH Collection Venezia Murano Villa

4.5 out of 5
NH Collection Venezia Murano Villa
Fondamenta Andrea Navagero 29, Murano, Venice, VE

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 196 av totalt 280 anmeldelser." "
Rangering på 8 − Bra. 50 av totalt 280 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 280 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 280 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 280 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Svein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell på rolig øy.
Nydelig hotell med fine rom, gode senger og frokost. En deilig takterasse som var super etter en lang dag i Venezia. Øya Murano er folksom på dagtid, men rolig på kvelden. Hotellet hadde flere gode plasser å sette seg ned og fine ute område. Vi ville valgt hotellet igjen, anbefales.
Bodde her 4 netter i september 2023
Svar fra Elisabetta den 8. okt. 2023
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back next time. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Frederic

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Tommy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent, pent, god service! Flotte store rom
Bodde her 2 netter i september 2021
Svar fra Elena Pinotti - Front Office NHC Murano Villa den 11. okt. 2021
Dear Tommy, thank you very much for staying with us and sharing your positive experience! Looking forward for your next stay with us. Best Regards,

8/10 – Bra

Yoshinobu

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
フロントのチェックイン業務がややゆっくりではある
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yves

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un très bel hôtel, d'un calme absolu et un personnel extrêmement agréable.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Fadia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful and calm, the staff are helpful and it is convenient to get to it, a water taxi station is about 4 min walk and the hotel has its own water taxi drop off for private transportation.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sabina Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ein absolutes Wohlfühlhotel. Zustand ist top. Die Zimmer und das Bad sind gross. Alles entspricht den Aufnahmen. Großes Bett mit Kissenauswahl, großer Schrank, viele Ablagemöglichkeiten; auch im Bad. Wir hatten ein Parkview-Zimmer und man schaut dort wirklich ins Grüne. Man sollte aber wissen, dass dort auch ein kleiner Spielplatz ist und das bei geöffneten Fenster durchaus mal kleine Mücken reinkommen. Aber bei geschlossenem Fenster, dank guter Klimaanlage alles kein Thema. Die Anlage ist insgesamt sehr ruhig. Frühstück ist auch gut und umfangreich. Und wir haben es genossen, unseren letzten Kaffee am Morgen immer auf der kleinen Dachterrasse mit Blick auf das Meer zu uns zu nehmen. Übrigens auch ein guter Platz, um am Nachmittag mal lesend zu chillen.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Charles

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, restaurant and bar onsite. Very clean. Great spot in Murano.

10/10 – Utmerket

Philip

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr schönes Hotel. Alles sehr geschmackvoll. Kam auf den Bildern garnicht so schön rüber.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Juan Gabriel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful and friendly staff, fully focused on the customer really makes a difference. Although the hotel is not in Venice per se, the distance and travel time is compensated by nice facilities and amazing and caring staff that is customer focused.
Bodde her 2 netter i mars 2024
Svar fra Elisabetta den 10. apr. 2024
Dear Juan, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and that our customer service was the highlight of your stay in our hotel. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa

8/10 – Bra

Monica

Likte: Personale og service og overnattingsstedets bygg og tilstand
Ottima posizione, struttura molto bella, per un quattro stelle sup. mi aspettavo super pulizia ( nella suite junior c’erano delle ragnatele e la stanza era molto buia, no ciabbattine, colazione senza torte, buona ma banale).
Bodde her 1 natt i april 2024
Svar fra Elisabetta den 10. apr. 2024
Gentile Monica,Grazie per il Suo feedback. Ci fa piacere sapere che abbia apprezzato la posizione e la struttura del nostro hotel. Per quanto riguarda la pulizia e la colazione i rispettivi reparti verranno sicuramente informati del Suo prezioso feedback con obbiettivo di migliorare i nostri servizi. Ci auguriamo che questo non abbia influenzato così negativamente il Suo soggiorno e speriamo di poterLa accogliere nuovamente, certi di centrare Le sue aspettative. Cordiali Saluti Elisabetta, Guest Relations - NH Collection Murano Villa

6/10 – Grei

Edward

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mars 2024
Svar fra Elisabetta den 10. apr. 2024
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Lu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El trato del personal fue excelente, sobre todo del chico que está por las noches, un hotel muy lindo y la comida muy rica.
Bodde her 2 netter i mars 2024
Svar fra Elisabetta den 10. apr. 2024
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

8/10 – Bra

Mina og Chicago

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New and updated rooms. The bed and pillows are very uncomfortable.
Bodde her 1 natt i februar 2024
Svar fra Elisabetta den 10. apr. 2024
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Siegfried Johann Albert

Bodde her 3 netter i februar 2024

10/10 – Utmerket

RAPHAELLE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bel hôtel situé à Murano. Proche d’un arrêt vaporetto.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Jorge

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es un lugar muy agradable, bonito y tranquilo.!!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

annemarie

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Annamaria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a jewel on Murano! Absolutely fabulous property from the friendly welcoming staff the moment we walked, the spa, the restaurant the rooms, everything was magnificent! Highly recommend this property. Thank you for a wonderful stay!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Claude

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel magnifique, que ce soit la décoration, les chambres, le restaurant... tout est beau et propre! Le personnel est tres agréable et aux petits soins! Nous avions pris une suite familiale. Si nous repassons par Venise, nous séjournerons de nouveau dans cet hôtel magnifique! Cadre idyllique et typique.
Bodde her 1 natt i januar 2024
Svar fra Elisabetta den 17. jan. 2024
Dear Claude,Thank you for your feedback. We are pleased to read that we were able to meet your expectations and you had a great stay here with us. We look forward to welcoming you back in the future,Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Wilnelia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don’t have words that describe the excellent service and the Excellence of Francisca, Elizabetha, Matteo, and Sara with another colleague from the front desk (Colombian guy / sorry forgot his name) including the bellman doing Everything to gave us a memorable stay and Spectacular New Year’s Eve! Thank you so much I I will be back very soon!!
Bodde her 2 netter i desember 2023
Svar fra Elisabetta den 17. jan. 2024
Dear Wilneila,Thank you for your feedback. It was a pleasure to have you and your family here for New Year's! We are delighted to read that we were able to meet your expectations and provide an enjoyable New Year's Eve stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Dominique

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour de rêve à Venise
Emplacement exceptionnel. Décoration superbe. Un personnel aimable et sympathique.
Bodde her 3 netter i desember 2023
Svar fra Elisabetta den 23. des. 2023
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Isabell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

Marco

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Marcio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very Good Hotel
Bodde her 2 netter i desember 2023
Svar fra Elisabetta den 23. des. 2023
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Shehzad

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very modern hotel and fun to stay at
Bodde her 2 netter i november 2023
Svar fra Elisabetta den 23. des. 2023
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Gary

Bodde her 3 netter i november 2023

10/10 – Utmerket

Renata

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

10/10 – Utmerket

Joanna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fab place, delicious breakfast😊Highly recommended 👌
Bodde her 3 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Joanna, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and you appreciated our fabulous place and our delicious breakfast. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

8/10 – Bra

Kristina

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Overall we enjoyed our stay. However we requested a steamer because we needed to steam out our clothes before a photoshoot we were having. The first steamer didn’t work at all, wouldn’t even turn on, so we requested another. The second one also did not work. So we requested an iron, and that did not work either. By this time we didnt even have enough time to address the issue because we needed to go to our photoshoot and our clothes were wrinkled for it.
Bodde her 2 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Kristina,Thank you for your feedback. Although we were not able to meet all your expectations We are happy to read that overall you enjoyed your stay. Thanks again for your feedback and we hope that these matters have not completely marred your stay with us. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Gary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AWESOME!!
Bodde her 3 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Gary, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I can not fault this place! Clean, tidy, beautiful location (it is a 20 minute walk to the 20 minute walk to the water bus to Venice which then is 20 minutes) but would not change anything, the MOST amazing thing was the staff, if they make feel as half special as me and my mum you'll love it! Things I'd recommend 3 day water bus pass €45 for 72 hours which even got us to Burano from the stop a 10 minute walk away, I'd also suggest even if just for your trip home the water bus for €8 and 30 minutes away from Musou stop (they start at 8:11am) or the ones from the main stop (sorry I can't remember it's name start at 4:20am) I was with my 76 year old mum and as active as she is, she's not as agile so the water taxi's were not that easy
Svar fra Marta den 7. nov. 2023
Dear Michelle, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and you appreciated our clean, tidy and beautiful location and our amazing staff. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Glenda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely stunning modern hotel. The front desk staff were warm and inviting and so helpful in planning our stay. The breakfast was delicious with so many options and beautifully displayed.
Bodde her 3 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Glenda, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and you appreciated our warm and inviting staff and our delicious breakfast. We look forward to welcoming you back in the future. Kind Regards, Marta Front Office- Nh Collection Murano Villa

10/10 – Utmerket

Beatriz

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and service. Sabrina from the reception is really good and very helpful
Bodde her 3 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Beatriz, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and that Sabrina was able to provide you with amazing customer service. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had lovely time here. Staff were very friendly and our room was very nice. It had all facilities we needed. I like the serenity of Murano while it is also very easy to get to the main island.
Bodde her 2 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Emily, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and you appreciated our very friendly staff and our very nice rooms. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Myah

Reiste med partner, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean, very comfortable, and the staffs was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Venice.
Bodde her 3 netter i oktober 2023
Svar fra Marta den 7. nov. 2023
Dear Myah, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and you appreciated our clean and very comfortable rooms and our amazing staff. We look forward to welcoming you back in the future. Kind Regards, Marta De PoliFront Office- Nh Collection Murano Villa

10/10 – Utmerket

Eduardo og Miraflores

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good design
Bodde her 2 netter i oktober 2023
Svar fra Elisabetta den 6. nov. 2023
Dear Eduardo,Thanks for your feedback, we are delighted to learn you appreciated the design of our very beautiful hotel. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Takumi

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Parisima

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Nadine

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We really enjoyed the quiet luxury of the NH Hotel, the serene, tasteful, modern design and spacious indoor and outdoor guest areas, the comfortable room and the thoughtful, attentive customer service. The breakfast buffet was outstanding and the hotel arranged for a band to perform during the cocktail hour one evening that added greatly to the fun. A special thanks to three staff members who went above and beyond in ensuring we felt welcomed Matteo, Patryvja and Gianmarco. Murano is an ideal location and the hotel the perfect respite from the busyness of Venice. We hope to stay again.
Bodde her 6 netter i oktober 2023
Svar fra Elisabetta den 6. nov. 2023
Dear Nadine,Thank you for your feedback. We are delighted to read we were able to meet your expectations and our staff provided you with a great customer care. Waiting for you in the future for our live music events. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Marco

Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Juan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Christos

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at this hotel for 3 nights. The staff were friendly and the room was cosy with a nice, comfortable bed. The food at the hotel restaurant was excellent but the portions were quite small. The hotel is just 3 minutes from the Murano Navagero water bus station that takes you to Venice within 15 minutes. We would like to stay again at this hotel in the future.
Bodde her 3 netter i oktober 2023
Svar fra Elisabetta den 6. nov. 2023
Dear Christos, Thank you for your feedback. We are happy yo read we were able to meet almost all your expectations and that you felt comfortable in our hotel.Thanks again for the invaluable feedback and look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel in the heart of Murano. Loved our stay.
Bodde her 1 natt i oktober 2023
Svar fra Elisabetta den 8. okt. 2023
Dear Guest, Thank you for your feedback. We are happy to read that you enjoyed your stay and our beautiful island of Murano and look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Gabriela

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Maurice R.

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
The front desk was horrible. They were rude to us. They made comments about other guest which wasn’t appropriate. They need better customer service training. I blame mgt for not training staff because it’s start there
Bodde her 2 netter i oktober 2023
Svar fra Elisabetta den 8. okt. 2023
Dear Guest, Thank you for your feedback. It is extremely disappointing to read your comments, please rest assured that although what you experienced is not a true reflection of our service and standards, we will discuss your feedback in depth with the appropriate department.Thanks again for your feedback and we hope that these matters have not completely marred your stay with us. Kind Regards,Elisabetta - Guest Relation - NH Collection Murano Villa

10/10 – Utmerket

Demin og Waterville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful, modern. The only thing I wish that the hotel can do better is to give us a detailed description on how to get to hotel by water bus. We took 4.1 water bus from train station as the hotel suggested , however we got off the water bus at the very first stop of Murano. We had to drag four suitcases over uneven road to hotel , plus carry suitcases over two bridges. We are in shape to do these, what if some older people do this ? The hotel can simply give us the name of stop in the suggestion to avoid it, but they didn’t. Overall we love the hotel , and wish they can do better to help guest to get to easier as most of guest come to Venice in the first time.
Bodde her 2 netter i oktober 2023
Svar fra Elisabetta den 8. okt. 2023
Dear Guest, Thank you for your feedback. Although we were not able to meet all your expectations We are happy to read that you appreciated our beautiful and modern hotel. Usually we send via e-mail the welcome letter with all the details and information concerning transportations and how to reach us. We are also very happy to provide assistance at the phone any time. Thanks again for the invaluable feedback and look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relation - NH Collection Murano Villa