Hoteller i Mugesera

«Out standing experience the apartment is beautif peace ful and exaxtly as described everything was clean and worked perfectly the check in process was smooth and the host was very professional istrongly recommend this place to anyone visiting»

«Very clean. Staff were most courteous and helpful. Joyce at the front desk was exceptional, she kindly walked us to the restaurant despite her painful foot.»

«In a nutshell, this apartment hotel listing needs to be revamped. A number of amenities listed are false/misleading, such as there is no private spa tub, no bar/restaurant, etc. Also, the bathroom lights kept turning off and there was water leakage in the bathroom and kitchen (among other issues). While overall the property is clean and staff promptly attend to needs, I was told certain incorrect things and unnecessarily paid extra and the property avoided refunding me where justified.  ...

«This is a lovely and amazing place»

«If you are accustomed to Western comforts, DO NOT BOOK THIS PROPERTY! The property did not have air conditioning and the power kept going out and the power controlled the water as well. The management demanded a resort fee when it was just a basic apartment without additional amenities. I stayed in the room for 3 hours but had to leave because it was too hot and I couldn’t use the fan or take a shower. They refused to refund my $60 “resort fee” they asked me to pay in cash and I didn’t get a ...