Hoteller i Mound Valley

«Clean and updated rooms. Breakfast needs some improvements and rotations of options»

«.»

«They changed our reservation details without asking us first. They changed from a two king beds room to a one king bed/one sofa bed and thought that that would be fine. After bringing the issue to night desk they switched us to two queen beds. Cleaning crew also left gear in the room that we had to remove. Soap dispenser didn’t work. Breakfast wasn’t good. Selection was poor. Not worth staying there.»

«Everything was enjoyed my stay »

«Pool was closed indefinitely and we booked here for the pool»

«Staff was super friendly. Very clean motel»

«You can't get in to get coffee thay have it locked down.no good»

«Ice machine wasn't working»

«I booked this property specifically because it had a hot tub. When I arrived, the hot tub was not functional and seemed it hadn't been for awhile. I understand that parts break, but if a property is taking an amenity away for an extended period of time, it should be removed from the listing and those who already booked it should be informed so that the reservation can be cancelled and I could find another place with a hot tub, or choose to keep the reservation knowing there no longer is one ...

«Staff was exceptional, breakfast manager, Jay was awesome and very helpful and cheerful. Will come back on our next trip.»

«Very nice property well maintained and managed »

«The pool was clean but it was very loud. The breakfast was good but very basic. It also did allow for food allergies/sensitivities. The room was clean but everthing was extremely damp. The floor, bed, blankets all felt damp the entire stay. When we entered the hotel the smell of perfumed air was stifling. The smell continued into the room. We discovered the perfume smell was an effort to cover the wet air smell. Fans were put out that evening in the halls and the air improved a little, but the ...