Hoteller nær Monte Sano Park

«Na»

«First off, the staff was friendly, polite, and professional. I truly felt welcome so 10/10, no notes. However, the room wasn't ready when I arrived; housekeeping was behind so even though I arrived sometime after 4 pm, I wasn't given a key until nearly 6. I wouldn't have minded so much if I hadn't been exhausted when I got there. The room was clean but VERY cold. I tried to turn off the air conditioning but the buttons on the unit didn't work. I had to unplug the whole thing and kept it ...

«Hotel look like the one out of the scary movies . the air filter was so nasty I ask the person at the desk for a new one he said they didn't have any and to take the one out the air condition in the lobby. the elevator worn down feel like its going to stop on you at any minute. the floors was so dirty like they haven't been mopped in a while. and I had to get more sheets and pillow cases, and also had to clean the tub and wipe down everything. just looked deserted.»

«La Habitación con mucho olores a humedad, el baño sobre todo la ducha vieja con aspecto incómodo para utilizar. el techo con la pintura levantada. no lo recomiendo.»

«Very friendly staff who helped me during a flood evacuation.»

«Was not as advertised, room was not up to par, furniture, bedding, restroom had worn down items. Shower curtain was dirty, sockets were not working or barely functioning. The only good thing the Manager was very pleasant.»

«Upgrades needed but it's a great stay for smokers»

«The lady at the front counter was very nice and knowledgeable»

«Towels were dingey, but I had my own,staff was good,ac good,to many people hanging out in the middle of the morning 2am knocking on my door I didn't report did want any trouble next night noises in front of my door.ive stayed here before it wasn't this bad, found a baby spider in the when we got up, carpet could have been cleaned and vacuumed. I did feel uncomfortable and unsafe »

«The rooms were not that clean. It is a non smoking hotel, yet I was placed on the second floor surrounded by people that were smoking marijuana. They basically placed all the black people in one area as if we all do the same thing. I have a service dog with vest and badge and they tried to refuse my animal claiming no pets allowed but there were 5 other dogs and 2 cats in other rooms. The pool was never cleaned and the front lobby smelled like urine.»

«Dirty »

«Slim beadie eye yellow skin young guy behind the counter escalated a confrontation with me over waiting in the lobby to book a room. I have booked twice before no complaints from other employees but today I guess the little guy hadn’t had his PediaSure so he was a little cranky lol I don’t mind being told to leave but his little man complex caused him to shout , and call me racial slurs while calling for aid and assistance. I was calm in the beginning and sure not to start trouble until he ...

«Super cute apartment, would recommend, would stay again. Quiet area, felt safe, property well lit, easy check in. Thanks. »