Hoteller i Monte

«No water in the bathroom due to renovation no information about it. Terrible service»

«Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again.»

«It was absolutely wonderful »

«Very nice staff and overall great place to stay while on St Thomas.»

«First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can ...

«Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!»

«Always the perfect place to stay»

«Great location—easy walk to the airport. The place was loud with revelry past midnight and no one at the front desk to move us to a quieter room. They did allow us to check in early which was nice.»

«The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We ...

«Enjoyed my stay and will certainly be back»

«Our condo and the property and staff were amazing. We had a wonderful time. We also recommend renting the dinghy boats next to the condo. My husband and I rented a 15ft and it handled wonderfully. We snorkled at John and it was wonderful.»

«Fantastisk»

«We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were ...

«It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or ...

«Clean room but you have buy your own coffee the bar was great and air conditioning get really cold great,staff was very helpful »

«Yes it was very clean and staff was very helpful»

«Great room and staff»

«Location is nice, but food and service is not good»