Hoteller i Monroeville

«The rooms seemed updated but we had a lighter, old dirty towel left in our room when we got there. Our air conditioning unit leaked all over the ground so half the room was a pond, when you walked on it, the water splashed. We had a 2 towels put down to soak up the water which was brown. We asked for maintenance and it wasn’t taken care of until the second time we asked. They supposedly fixed it and put another towel down and the second towel was soaked after an hour. Not a good stay at all.»

«Clean room, excellent breakfast choices—best I’ve seen in a while. Check in lady was VERY GOOD about keeping my room number and information secure from being overheard by the man in line behind me. One real problem. The window in my 1st floor room was UNLOCKED upon arrival. This is SO unsafe. Someone could already have been inside, or someone could have entered during my stay, if I had not checked this. This safety issue should be engrained in every motel/hotel—always ensure that windows are ...

«The hotel is in an amazing location with beautiful views of the lake, the rooms and all public areas are pristine and clean, & the staff were absolutely amazing. I would not recommend eating at the restaurant, as it's quite overpriced, the menu is quite performative, and the food wasn't that great for the price paid. It is also very small & loud if the patio is not open. That said, it did not deter from how amazing the hotel is. Just find somewhere else to eat during your stay.»

«Nice basic room. I really have no complaints at all. Only found that the bed frame was weird but that would be knit picking. There was sheet metal for the front decorative covering and I kept hitting it with my foot.»

«Nice place to stay and relax, good breakfast...»

«This was our second time staying here. Both times were great. Staff is very helpful and accommodating. The late departure time is awesome. Plenty of time to sleep in and still jump in the pool and hot tub. We will return.»

«2 adults and 2 kids .. 2miles away from the entry gate to cedar pointe!! Room was newly redone with no carpet wich I love… pool was open and clean.. staff very friendly and helpful especially the very kind lady that serves breakfast 7 days a week.. it included a lot of choices waffles, pancakes, fruit, muffins, cereal and more.. we have found our new hotel for our monthly cedar pointe trips for sure!!»

«They could have better breakfast selection»

«Room was clean. The pool and pool area is very nice! Very nice golf course too.»

«Very clean, even the children commented on the cleanliness. Staff sent text to make sure we had everything we needed.»

«Great location for team traveling»

«They were very nice»

«Most of the waterpark attractions were closed due to staffing issues»

«Staff was very attentive when having to reset my key card.»

«The hotel seemed a bit outdated and there needs to be more handicapped accessible rooms available. We had to be in a regular room with a wheelchair and it made it quite difficult to move around. They’re also we’re only two handicap parking spaces that I could see when I was told there were four because that’s how many rooms you all had.»

«Great place to stay for a long weekend. Having the park right behind you and a 3 minute walk away is amazing. Thr private beach was well maintained and clean! Love it here!»

«The rooms were dirty. This was experienced by many guests that were staying there. Our room had a lot of items shoved under the couch, floor was dirty, and toiletries were left in the shower. We spoke with other guests who found items in their room that didn’t belong to them, like dirty socks. We returned from a day away to find that our “do not disturb sign” was moved to the inside of the room and our keys did not work. We requested new towels and never received them. I didn’t throw a fit ...

«The room was clean the staff was accommodating and friendly. It was a good room for the price. »

«The room and amenities were clean, location was perfect, staff were wonderful and helpful! They helped us get moved to a room with a view and made our stay even more enjoyable!»