Hoteller i Middletown

«We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall ...

«I highly recommend this place. The rooms are incredible. Full fridge/freezer. Sink, kitchen area. Great bathrooms. Comfortable bed. The breakfast was incredible. »

«Definitely not a great stay! There was a hole patched in our room that wasn't painted not really clean. Couldn't use pool due to a baseball team. Breakfast was your usual nothing great. Coffee all day was probably the best!»

«Absolutely phenomenal hotel staff was great accommodations checking in to make sure everything's OK. All of that. I will recommend a stay for anyone and when I'm in the area again for my daughter's basketball tournament at spooky we will not be staying anywhere else but this location thanks again.»

«Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.»

«The front desk staff was extremely helpful! We booked two rooms, and even though we didn’t initially request they be connected, they worked to make it happen! The breakfast was great all 3 mornings we were there. There were people who came down at 8:45 (they stop serving at 9) and upset that there were not a full array of options available, but common sense says there won’t be. Other than that, the selection differed each day which was nice. The location is wonderful if going to Kings Island ...

«Clean room, safe and easy parking, great location. Breakfast was good for what it was but limited choices in offerings based on other hotels we stay at»

«Bathroom not cleaned well, front desk staff did not explain charges well and seemed bothered that they had to get up to come help, breakfast on Thurs morning was not refilled quickly, food for purchase is too close to breakfast bar...confusing, 2nd floor had a stong burning wire smell by stairwell/ice maker»

«Beds at hard as rocks and not queen size as it said it was, breakfast meager, room not very clean. Eyelashes on the towels. Ice machine out. Had to ask to open pool and it was full of bugs my husband cleaned it out. Hoping we didn’t collect any bed bugs. Shower was weak due to water leaking around faucet in our room the kids room was fine. The old saying you get what you pay for is true. Saving money doesn’t always pay off. The staff was polite and you can tell they are trying but definitely ...

«literally the best hotel i’ve ever stayed in. The most attentive staff. The manager was there to make sure everyone was enjoying their stay and even when she left for the night, the front desk attendants were just as helpful.»

«Have stayed here multiple times and always a good experience!!»

«The staff were very nice, the room was clean. Overall, it was a good stay.»

«Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.»

«I sleep really well when staying here. The staff and management are excellent.»

«Breakfast buffet very good . Room was somewhat clean but corners doors were dusty tub was slippery under the bed not good at all.»

«Everything was great with our stay.»

«The check-in process was easy and there was no pesky deposit required. We even got a free upgrade! Ashley at the front desk was very helpful, as well as Amy who handled the breakfast buffet. Very friendly staff and the room was spacious and clean. Things were unplugged so we initially thought fixtures were broken. The bathroom area was much nicer than other places we have stayed. There was clear presence of maintenance on hand who were diligently working on projects.»

«Not a bad hotel for the price. I would've given it five stars, but I had requested a late checkout in the evening, but that wasn't communicated to the day staff so I had three people banging on my door at 11 AM. Other than that, it was quite pleasant.»