Hoteller nær Mid-America Sports Complex

«Only one elevator with slow service; room furniture poor; terrible room coffee; expensive lobby coffee by Starbucks: no breakfast; lack of small toiletries; over priced for value received. Would not stay again.»

«Always clean and comfortable stay. Convenient to all of our destinations. Stay was very friendly and accommodating.»

«Nice and clean hotel in a great area with a lot of great restaurants. Only complaint is the beds are extremely hard. If you like firm beds, all good.»

«The biggest problem with this hotel was hygiene and maintenance. To start with, check-in should be a simple problem. However, we were left standing at the desk for 25 minutes rating for the two staff members to troubleshoot one of the two room key programming devices at the desk. There was no urgency to focus on getting us as customers checked in. Rather, we were basically told that we needed to wait. Ultimately, however, after waiting 20 minutes, they checked us in and use the other device at ...

«Rooms could use a little updating. Pool was closed due to “health issues.” The family that also stayed there had their second room sold from underneath them and the staff on Sunday morning were not very excited about helping them at all!»

«You can count on easy access to the well maintained grounds of this hotel. Staff is always friendly and helpful.»

«Clean room, staff and breakfast»

«Hotel public areas were well kept and clean and staff was friendly. My room, specifically the bathroom was not clean. There gobs of hair attached to the shower curtain. Hair on the bathroom floor and in the shower.»

«The overall stay was just okay. The establishment itself is very nice, new, clean and welcoming. However, it’s a family friendly resort which in most cases can be problematic for adults who are looking to have a children free stay. During our stay, kids were unattended everywhere. The pool was overcrowded with kids who weren’t being monitored, as well as horse playing (disregarding our personal space…using cups to throw water etc). Needless to say our time out the outdoor pool was short lived. ...

«Big Room nice kitchenette good service»

«Clean, no shampoo, chair. Light cover fell off ceiling-had been taped together. Damp although the AC was good. Was a $60 room that they changed twice that for.»

«Staff was very nice and helpful. Rooms were very clean and bed was comfortable had no complaints.»

«Room was clean and staff was friendly and helpful.»

«The staff was kind checking in. Only one elevator working with tons of travel ball kids staying at the hotel . The room was fairly clean , the worst part of the stay was how rough and scratchy the sheets were.»

«Georgia was at the front desk and was awesome!!!»

«Great location. Room had a comfortable chair and ottoman. Bed was very comfortable. Sink was new but tub was old. Water pressure in shower was terrible. TV sometimes lost sound and had to be unplugged to reboot. Maintenance man said new TVs had been ordered. Lobby area was spacious and attractive with many areas for small groups to gather.»

«The hallway had a putrid smell and was very warm. AC ok in the room. Staff was friendly. Elevator was not working.»

«Sheets and towels were dirty with visible stains. The bathroom was not clean. The room had a musty smell. The room keys kept resetting causing us to have to go to the front desk to fix them several times during our stay.»