Sitteområde i lobbyen

Anmeldelser av The Whitelaw Hotel

3 out of 5
The Whitelaw Hotel
808 Collins Ave, Miami Beach, FL

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 294 av totalt 1010 anmeldelser." "
Rangering på 8 − Bra. 283 av totalt 1010 anmeldelser." "
Rangering på 6 − Grei. 186 av totalt 1010 anmeldelser." "
Rangering på 4 − Dårlig. 108 av totalt 1010 anmeldelser." "
Rangering på 2 − Forferdelig. 139 av totalt 1010 anmeldelser." "

7,4/10

Renhold

7,4/10

Personale og service

6,4/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og romkomfort
Ok
Slitent hotell. Veldig lytt. Sengen var ikke god og det knirket når du snudde deg. Rommet ble ikke rengjort til tross for ønske om dette på dørhåndtaket. Sengen ble ikke redd opp når de tilslutt var innom. Viktig å huske at dette er et rimelig hotell i et veldig dyrt strøk og at forventningene ikke kan stå til området ellers.
Bodde her 3 netter i januar 2023
Svar fra Lee den 10. jan. 2023
Hi dear guest, thank you for your rating. We appreciate your feedback and hope to host you again where we can make it a perfect stay

4/10 – Dårlig

Konstantin

Likte: Personale og service
Likte ikke: Renhold
Anbefales ikke
Det ble lite søvn den ene natten vi var der da det var ekstremt dårlig lyd isolert. Det var høy musikk og fest i lobbyen/baren til kl 00.00 pm. Flere gamle inntørkede spy flekker på matten i gangen. Søppelbøtten på rommet var ikke tømt etter forrige gjester. Ikke verdt å bo her da man blir vekket flere ganger om natten av både uro, krangling og fest fra nabo rom.
Bodde her 1 natt i november 2019
Svar fra TM, Guest Relations den 2. des. 2019
Hello Konstantin. Thank you for your review. We are sorry to learn that you did not have a peaceful stay. We are in a lively area of South Beach close to nightlife, bars, and entertainment. Our apologies for any disturbance. Please consider us again for a future stay.

10/10 – Utmerket

Tor Inge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2019
Svar fra TM, Guest Relations den 21. feb. 2019
Hi Tor Inge. We appreciate your fantastic star rating! It would be our pleasure to host you again for another stay.

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2019
Svar fra TM, Guest Relations den 13. feb. 2019
We appreciate your good star rating. Please consider us again for a future stay.

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Bodde her 2 netter i januar 2019
Svar fra TM, Guest Relations den 1. feb. 2019
We appreciate your good rating. We welcome the opportunity to host you again.

8/10 – Bra

Ann Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2018
Svar fra TM, Guest Relations den 7. jan. 2019
Hi Ann Kristin! Thank you for a great 4-Star rating! Please stay with us again soon.

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great allocation, it the best installations.
Bodde her 2 netter i mai 2024

6/10 – Grei

Samir

Likte: Personale og service
Bodde her 3 netter i mai 2024

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An Art Deco hotel with charm. Enjoyed the restaurant too.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Samuele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura molto carina, a due passi dalla spiaggia e dal lungomare. Ottimo ristorante presso la struttura.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Soleil

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and helpful. The room was to my standards. The restaurant had good food and drinks.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Krishna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

6/10 – Grei

tom

Likte ikke: Fasiliteter
The staff is average, the rooms are so so. But you save money compared to the high brand hotels which can make your South Beach stay enjoyable. Beach is 1-block away
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Charli

Reiste med partner
Likte ikke: Renhold og fasiliteter
This hotel was not the cleanest. The hotel beach towels were very worn, room did not have any channels that worked on the tv. They pour a bunch of carpet freshener in the hallways to vacuum. The bed had a major dip in the middle of it. The shower water drains slow, you’re standing in your a puddle of your dirty shower water. I won’t book this hotel again.
Bodde her 3 netter i mai 2024
Svar fra TM, Guest Relations den 17. mai 2024
Hello Charli. Your feedback is valued and appreciated, as it allows us the opportunity to see where we need to improve. It is our hope that you will give us another chance to host you in the future, when we will ensure that our hospitality lives up to the high standards we are known to provide.

2/10 – Forferdelig

Bill

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I wish we could share the pictures we took, but this site doesn't allow. This hotel is very outdated and doesn't seemed to be maintained properly. First, the laminate floors were cracked and had we not had shoes on, would have cut my foot open. Second, the bathroom looked dirty and either the sink or toilet was leaking - we discovered a pile of water under the sink the morning we left. The day we left, the person spraying down the outside area didn't care that we were waiting for our UBER - he just sprayed and we got some splashes from the water. The only saving grace - we got the hotel free due to points earned on Expedia and we were able to be checked in nearly 4 hours early.
Bodde her 1 natt i mai 2024
Svar fra TM, Guest Relations den 17. mai 2024
Thanks for your review, Bill. While we are a historic hotel in the Art Deco district, we routinely perform upkeep and maintenance. We are disappointed that your one-night stay was anything less than perfect., but we appreciate all feedback.

2/10 – Forferdelig

Maraill og Cincinnati

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
They are falsely advertising this hotel. The pics are very deceiving the rooms are extremely small the furniture and decor are very outdated, 1970-1980's vibe. I will never stay at this place again and would strongly NOT recommend this place to anyone that requires quality in a choice for a hotel. The star wouldn't allow me to give either negative or no star which is why it got the 1 star that I was forced to give. 🗑🗑🗑
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Edgar

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
:)
Bodde her 1 natt i mai 2024
Svar fra TM, Guest Relations den 17. mai 2024
It was a pleasure to host you, Edgar! Please come back and join us again soon.

2/10 – Forferdelig

Marie

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
This hotel is terrible!!! The shower has no shower curtain and water splashes everywhere in the bathroom , and no hot water to take a shower!! Also when we checked into the room there was a puddle of water at the front of our bed. I have never been at a hotel room like this before. It is unacceptable!!!
Bodde her 1 natt i mai 2024
Svar fra TM, Guest Relations den 17. mai 2024
Hello Marie, thank you for your review. Since we are a historic Art Deco hotel, despite the upkeep and renovations, the plumbing is original and sometimes it may take a moment for the hot water to adjust. Leaving the tap open for a minute or two will typically solve the problem. Please report any issues with your room to our staff, so we can look into it further. We appreciate your feedback.

8/10 – Bra

Martín og Arequipa

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Good overall
Bodde her 2 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
It's nice to know that you had a good overall stay, Martin! We hope you will visit us again when you are back in the area.

10/10 – Utmerket

Wilbert

Likte: Renhold og fasiliteter
perfect
Bodde her 2 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
It's terrific to know that you had a perfect experience, Wilbert! We welcome you to stay with us again when you are back in Miami Beach.

6/10 – Grei

Yahaira

Bodde her 2 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
We are constantly working to improve the guest experience, so we welcome all feedback. Thank you for your review, Yahaira.

4/10 – Dårlig

Frankie

Reiste med familie, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
A lot of hotel guests and myself kept having to come to the front deak and wait 5 or more minutes at a time to get card access to our paid for rooms. The TV was not working properly in one of the two rooms i booke from friday to checkout on monday. The water was pooling in the shower afyer running 1-2 minutes. Mildew on/in showers. Had to self clean. The METAL ICE SCOOPER. Was stationed on a wall via metal rusted bracket/ wall fixture. The food at the resturant was good. I would love to revisite and tell friends, but changes are needed
Bodde her 3 netter i april 2024

4/10 – Dårlig

Louis

Cold water to shower in the morning. I asked receptionist and I was told to let water run for a while. Water and sink ran for over 30 min. and not hot water. I could not shower for two nights. Hot water is essential for a Hotel. Louis
Bodde her 2 netter i april 2024

10/10 – Utmerket

Franklin

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I would recommend this place. This place was near everything. Downstairs is a Mexican restaurant. It was super cute.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jennifert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this property!! Close to the beach and to many different bars and restaurants.
Bodde her 1 natt i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
Hi Jennifert! We are happy to know that you loved our hotel. We are in the best location only minutes to the beach, restaurants, nightlife, and attractions. It would be our pleasure to host you again soon.

10/10 – Utmerket

Jesus Luna

Good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Hailie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
It was our pleasure to have you as our guest and we look forward to your return, Hailie!

8/10 – Bra

Lawanda

Likte: Renhold og personale og service
The property was okay for a weekend gateway.
Bodde her 3 netter i mars 2024

8/10 – Bra

WILBERT

Good
Bodde her 1 natt i april 2024

8/10 – Bra

diego

Bodde her 1 natt i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
Thanks for a great rating, Diego! We hope to have you as our guest again soon.

4/10 – Dårlig

elif

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
There is a restaurant at the enterance,and it takes entire reception area. So hard to check in. They do not give your room before 3 pm and they do not hold your luggages. You have to go 1 block away and pay $30 for big ,$20 for small, $10 for backpack hold fee in another store! Not fun under the Miami sun. R
Bodde her 1 natt i april 2024

6/10 – Grei

Tamara

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Old place with limited services on offer the rooms are very small and the hotel carpet smells
Bodde her 3 netter i april 2024

10/10 – Utmerket

Weronika

Bodde her 2 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
Hi Weronika, thank you for sharing your excellent 5-Star rating! We hope to host you again soon.

10/10 – Utmerket

Mark

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Staff was great
Bodde her 2 netter i april 2024

8/10 – Bra

Mayra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay, clean, and location was central..overall good stay.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Alan

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at the Whitelaw Hotel 2 nights. On the first night our A/C system would not go above 63 degrees it was freezing. Next night it would not go below 80. Then the smoke detector started beeping. The floor was filthy and clearly had not been mopped for some time. We reported the A/C issues to the reception three times and when I asked for some compensation they offered us an extra hour checkout - this was after we checked out. Not a pleasant stay at all. We won't be back and will suggest the same to others.
Bodde her 2 netter i april 2024

8/10 – Bra

Maegan

Likte: Renhold og personale og service
It’s an old property but the rooms have been remodeled. Has a cute bar in the lobby and very walkable
Bodde her 1 natt i april 2024

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was very fast and the smoothest checkin . Located in the perfect location . Good food and drinks. Staff super friendly . Rooms nice and clean ! Def would recommend!
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Maryna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

caroline

Bodde her 5 netter i april 2024
Svar fra TM, Guest Relations den 17. mai 2024
We appreciate your fantastic rating, Caroline! We hope you will come again soon.

6/10 – Grei

Adry

Bodde her 1 natt i april 2024

10/10 – Utmerket

ada

Reiste med partner, Reiste med familie
My favorite place to stsy i love it here
Bodde her 1 natt i april 2024

6/10 – Grei

alejandro

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No we’re ton park
Bodde her 1 natt i mars 2024
Svar fra Z.B. den 26. mars 2024
Hi there! I'm sorry to hear that you had trouble finding parking. Unfortunately, the City of Miami Beach has closed some garages due to safety measures for the spring break season.

6/10 – Grei

Tiffany

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Z.B. den 21. mars 2024
Thank you for leaving an honest rating Tiffany! We hope you enjoyed your stay.

8/10 – Bra

Mara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Habitación un poco pequeña, la ubicación del hotel está en un lugar accesible a todo!! Lo único malo es que no tiene estacionamiento y estacionar en los alrededores es muy difícil nunca había lugar.
Bodde her 1 natt i mars 2024
Svar fra Z.B. den 18. mars 2024
Hi Mara,Thank you for taking the time to leave feedback. I'm glad to hear that the location of the hotel was convenient for you. I understand that finding parking in the surrounding area was a bit difficult, but I hope that didn't detract too much from your overall experience. We hope to see you again!

8/10 – Bra

Ireland

Bodde her 2 netter i mars 2024
Svar fra Z.B. den 6. apr. 2024
Hello, Thank you for taking the time to leave a positive review we appreciate it!

6/10 – Grei

Marie

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Great location but noisy Rooms are outdated and don’t makehave phones
Bodde her 4 netter i mars 2024
Svar fra Z.B. den 16. mars 2024
Hello Marie, Thank you for sharing your feedback. We're sorry to hear that the rooms didn't meet your expectations. I hope despite this, you can give us another opportunity to give you a better experience.

10/10 – Utmerket

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Z.B. den 16. mars 2024
Thank you, Anna, for taking the time to leave a positive review. We appreciate your feedback and hope to see you again soon!

10/10 – Utmerket

Gilbert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food was good and most of all. We liked being so close to the Beach. Gil and Tammy
Bodde her 1 natt i februar 2024
Svar fra Z.B. den 16. mars 2024
Hi Gilbert! Thank you for taking the time to leave a positive review. It's great to hear that you enjoyed the food and the proximity to the beach! I hope you had a wonderful time and made some unforgettable memories. We hope to see you again.

6/10 – Grei

Randy

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Rm 101 sits adjacent to the bar and therefore, next to the noise. It’s also on the floor accessible only by stairs. Desk clerk was distracted and failed to return my id until later in the evening. Previous stays have been much better.
Bodde her 1 natt i mars 2024
Svar fra Z.B. den 16. mars 2024
Hello Randy, We're sorry to hear about your recent experience at Room 101. That must have been frustrating to deal with. I hope that the desk clerk was able to resolve the issue with your ID in a timely manner. It's good to hear that your previous stays have been better, and hopefully, your next stay will be even better than before. We hope that you can give us another opportunity to make your next experience better.