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Anmeldelser av The Palms Hotel & Spa

4 out of 5
The Palms Hotel & Spa
3025 Collins Ave, Miami Beach, FL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 1260 av totalt 1862 anmeldelser." "
Rangering på 8 − Bra. 369 av totalt 1862 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1862 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1862 anmeldelser." "
Rangering på 2 − Forferdelig. 62 av totalt 1862 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Eidi Tone

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Ebony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the pool and decor
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Magna og Warwick

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a Luxury hotel. Perfect and beautiful place a few steps to the beach, they offer lounge chairs, towels and umbrellas, wonderful! Great omelet station by the nice buffet breakfast. We’ll be back again!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Sarah Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely place to be based for our family of 5 during our stay in South Beach. The Palms is a very clean and well maintained property which is close to restaurants but also a peaceful place to retreat to. The pool area is surrounded by lush green trees, fronds and flowers. There are plenty of seating options. The towel service and ice water is 5 star. There is a very nice, clean strip of beach and swimming area at the Palms. We loved sitting on the beach and the friendly staff down there. The rooms were well laid out and didn’t feel cramped. They were beautifully cleaned every day, There were a few things that were not great. The first thing was the elevators were slow; in both banks only 1/2 elevators were operating which made for long wait times and several trips up the stairs. The second was the service at the main bar which was both slow and not as friendly as the rest of the hotel. One night we waited 25 minutes to be served and made to feel as though we were the ones being impatient. Thirdly, there is a terrible smell of sewage on the main floor around the bathrooms in the lobby. All in all, we really enjoyed our time at the Palms and I’d definitely recommend it to families young and old.
Bodde her 4 netter i mai 2024

8/10 – Bra

Marites

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Julia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schöne Oase mit hervorragendem Essen!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Gary

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had my daughters wedding here and it was five star. I would highly recommend this hotel and venue for a wedding with Staff. The crew about it was just perfect.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Ashlee

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The first issue we had with the hotel was the elevators. There was only one elevator working in the front of the hotel. So in order to get to your room you had to ride all the way up and on the way up the doors would open and people would stuff on and so on. The next issue was there was a dirty razor (with hair in it) in the bathroom which indicates to me that the room was not properly cleaned. Lastly, the hallways, and common areas were extremely hot like there was something wrong with the A/C. The only cool areas were in the room and in the restaurant.
Bodde her 2 netter i mai 2024

8/10 – Bra

Patricia og Bethesda

Reiste med familie
Nice hotel.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small, intimate and very pretty. Well laid out and the staff was extremely friendly and helpful
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Roberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

8/10 – Bra

daniele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property. I thought valet parking charge was expensive especially as we didn’t know. Resort fee was charged which seemed unfair as we use any of the facilities.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Neema

Likte: Renhold og personale og service
Bodde her 5 netter i mai 2024

4/10 – Dårlig

Stéphanie

Reiste med partner
Likte: Renhold
Infrastructure agréable mais tous les services sont payants, sans information préalable, surprise de mauvais goût lors du départ. Dysfonctionnement de la climatisation dans la chambre signalée a 2 reprises avant que quelqu'un ne vienne. Un ascenseur sur les 2 en panne donc des queues pour monter et descendre avec plus de 10 mn d'attente. Décevant dans l'ensemble au vu du prix pratiqué.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Danielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property, easy beach assess, a resort feeling pool area. Rooms are a nice size, clean and super comfort bed. Highly recommended.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Can’t wait to come back
Bodde her 1 natt i mai 2024

10/10 – Utmerket

HUGO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Realmente es un hotel agradable
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Armand

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don't like the fact that there is no balcony and the price for the buffet at breakfast is too expensive.
Bodde her 5 netter i april 2024

10/10 – Utmerket

ellen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great spot
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Fasiliteter
Gorgeous hotel; had an Oceanfront room and the morning views were incredible.
Bodde her 3 netter i mai 2024

8/10 – Bra

Michelle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property had a lovey feel about it. An oasis in th city. The room let the hotel down. - fridge that didn’t work - incredibly small bathroom - double beds in such a room are not for sharing, so to advertise as could sleep 4 is a real misrepresentation.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Odalis Y

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Miriam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved staying here. Excellent service by all of the staff. Good restaurants within walking distance. Great property beautifully landscaped with lots of comfortable, cozy spaces to curl up and relax. Service provided by Tony at the pool bar was 10 stars!!! Also would like to mention Anna (from Rome, Italy) our breakfast server at the restaurant. Would definitely stay again.
Bodde her 4 netter i april 2024

4/10 – Dårlig

Ian

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Location is great. Too expoensive given noisy renovation work in the restaurant stopped us eating and having breakfast after first day and lifts were incredibly slow with some out of order
Bodde her 4 netter i april 2024

10/10 – Utmerket

Jillian

Bodde her 3 netter i april 2024

10/10 – Utmerket

Ihor

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and clean hotel!!
Bodde her 5 netter i april 2024

8/10 – Bra

Tiana Lokelani og Waianae

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was well maintained. Staff members were helpful. Pool/beach service were on top of everything. Wish they would have a microwave in the room so we could heat up food because eating out is too expensive.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Debbie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful
Bodde her 2 netter i april 2024

6/10 – Grei

Kayla

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 4 netter i april 2024

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Staff was not very helpful or attentive. Had to ask for good service several times at beach and patio bars. Restaurant staff not overly friendly or attentive.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Rishi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a nice treat to be staying at this property. The staff were super friendly and helpful. The vibe is relaxed and you do not feel that you are in an over crowded big chain hotel. It’s a nice revamped 80’s luxury hotel. Only complaint is that I thought the bellman service could be a lot better. When we arrived we had to fetch 3 suitcases up the stairs and into the lobby and the same thing on the way out. Definitely would benefit from some assistance next time! Shout out to the nice restaurant staff that allowed us to use their plates and cutlery when we ordered some Uber Eats to the room! We will definitely be staying here again!!
Bodde her 4 netter i april 2024

8/10 – Bra

JOANNE

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Construction at hotel by outdoor dining area was awful.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Sean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Jean M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our 2nd stay at The Palms. We have stayed 2/23 & 4/24. It was even better this 2nd time. The staff is friendly and attentive. We especially loved Vanessa & Anna in the dining area as well as the woman in the towel dispensing area. The staff on the beach were excellent as well.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hands down the best place we’ve ever stayed!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Burcu

Bodde her 3 netter i april 2024

8/10 – Bra

aparna

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Beautifully landscaped. The hotel calms you down instantly with its vibe. People do take drinks into the pool and eat by it too, so sometimes you will find the odd bread piece floating in the pool- it's on the people who visit, not the hotel staff. The hotel's staff are quite helpful and work to make people feel relaxed. Pros are its ambience, overall cleanliness and greenery. Two big cons- our safe was broken from day one and was never fixed or replaced, nor were we offered a different room despite my repeated complaints. The second issue was that the hotel does not offer tea bags and hot water for tea. I had to pay for teabags to be sent up. Coffee is lovely, but a calming tea would be nice as well. The beach is lovely, staff pleasant, and the ground staff extremely hard working- I think the hotel owes it to these workers- the ones at the beach, the ones serving drinks, the valets, and the ones cleaning- they were wonderful and made the stay very relaxing largely. I cannot say the same for the front desk, and the concierge because I didn't interact a lot and when I did my complaints were brushed off with smiles- when people pay a lot they expect services they pay for. But all other staff were fantastic!
Bodde her 4 netter i april 2024

8/10 – Bra

Seda

Reiste med familie
Likte: Renhold og fasiliteter
Beach is very nice but service was too slow, you need to wait 30 min for 1 drink!!! ! I think there wasn't enough staff.
Bodde her 2 netter i april 2024

10/10 – Utmerket

David Frederic Cauble

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

6/10 – Grei

Fereshteh

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Found a beetle in our room. In overall the price is not worth it.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Elidon

Great hotel to stay
Bodde her 1 natt i april 2024

8/10 – Bra

Tzu Hsin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool and room are very small relating to the price, but the service was good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Erika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Gour og Fremont

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s great for family with kids as well. Easy and direct access to beach.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Hana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Gaetan R

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

8/10 – Bra

Hyo-Sil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room condition is great and breakfast is also very nice, simple but tasty. The direct beach access was also very good for kids playing and swimming. The frontdesk lady was not very kind but other people were very nice. Overall expensive but worth staying.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Kristine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024