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Anmeldelser av Odyssey of South Beach Apart Hotel

3 out of 5
Odyssey of South Beach Apart Hotel
1420 Collins Ave, Miami Beach, FL

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 187 av totalt 730 anmeldelser." "
Rangering på 8 − Bra. 247 av totalt 730 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 730 anmeldelser." "
Rangering på 4 − Dårlig. 73 av totalt 730 anmeldelser." "
Rangering på 2 − Forferdelig. 95 av totalt 730 anmeldelser." "

7,6/10

Renhold

7,4/10

Personale og service

6,2/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty and with infrequent cleaning
The room was dirty and appeared not to have been cleaned for a while when we checked in. Stains on bed. They only clean and take out trash every three days, which results in a lot of garbage in the room and we ran out of toilet paper on day two. On the positive side; the room was big, as was the bathroom. And the location is great. But still, we won't be staying here again.
Bodde her 4 netter i desember 2021
Svar fra Odyssey team den 10. jan. 2022
We’re sorry you are unhappy,we’ll work hard to fix the issues you experience. Thanks for letting us know

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Personale og service
Lite hotell med grei beliggenhet.
Hotellet hadde ingen resepsjon. Du måtte åpne ytterdøren med en kode. Fikk tilsendt kode på Mail men den virket ikke etter lang tid fikk jeg en ny kode på Mail. Hotellet har ingen heis.
Bodde her 2 netter i februar 2020
Svar fra Odyssey team den 17. feb. 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Bra

Hege

Likte: Renhold og personale og service
Ok romstørrelse, og behagelig seng. Svært lite bad.
Bodde her 1 natt i november 2019
Svar fra Odyssey team den 18. nov. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017
Svar fra Hotel Manager den 31. aug. 2017
Thank you so much for your feedback.

10/10 – Utmerket

Cecilie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nær strand og shopping
Helt ålereit hotell like ved strand shoppingog hovedgate.Hadde veldig fin opplevelse 4 juli med fyrverkeri på stranda.
Bodde her 2 netter i juli 2017
Svar fra Hotel Manager den 18. juli 2017
Kjære gjest, takk for din tilbakemelding! Vi er glade for å vite at du likte oppholdet hos oss og at du likte vårt hotell og tjenester! Vi gjør vårt beste for å gi den beste kundeservice mulig! Vi håper virkelig å se deg ekte snart

2/10 – Forferdelig

Luis

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
horrbile communication, should not be on the market
Bodde her 3 netter i april 2023
Svar fra Odyssey South Beach den 20. apr. 2023
Hola Luis, gracias por tomarse el tiempo para dejarnos su comentario. Toda la informacion se envio donde usted reservo y lamentamos que ellos no se lo transmitieron,De todas formas usted pudo encontrar en el hotel las difrentes formas de comunicacion y pudimos darle toda la informacion necesaria. Gracias por elegirnos

2/10 – Forferdelig

andre

Bodde her 4 netter i april 2023

6/10 – Grei

Martin

Reiste med partner
Likte: Fasiliteter
Je n’ai pas reçu le mail pour le code de la porte donc j’ai du gosser pour l’avoir et c’est pas le genre de chose que tu veux gosser ! Sinon bien situé et pas trop cher mais pas pour passer une semaine !
Bodde her 1 natt i april 2023
Svar fra Odyssey South Beach den 20. apr. 2023
Thank you for taking the time to leave us your comment.

2/10 – Forferdelig

Latanya

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I paid for a night i was told i will get the code 24 hours before check in i never got the code.I emailed and contacted Expedia i still didn’t receive no help i am not from Miami so i was just stuck without a room.Not a good place to book at AT ALLL
Bodde her 1 natt i april 2023
Svar fra Odyssey South Beach den 16. apr. 2023
Your reservation was made through a third party and the never provide to us your contact information. You can find on the main entrance the different way to keep in touch with the hotel. If you check again your messages you receive your access code and room number. Thanks

8/10 – Bra

sung

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2023

10/10 – Utmerket

Aida

Bodde her 1 natt i april 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Perfect location, good for a weekend family stay
Great location, good value for the money. Room was clean.
Bodde her 2 netter i april 2023
Svar fra Odyssey South Beach den 12. apr. 2023
Thank you for taking the time to leave us your comment.

8/10 – Bra

Steven W

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
This is the 4th or 5th time staying here. Different this time, no on site staff. The access code was a little stressful until i figured out how to communicate with the hotel. Once coms were established it went well and recieved several texts throughout the day. Room was clean, ac worked well. Shower was hot, nice soap and shampoo. Bed comfortable but showing some age. Building was quite but showing wear. The downstairs rooms are larger and more comfortable but for one night we made it work. There are restaurants nearby and good location for walking. A block from the beach.
Bodde her 1 natt i april 2023
Svar fra Odyssey South Beach den 5. apr. 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

6/10 – Grei

Korina

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hacen servio y aparte no tienen front desk y los cuartos no tienen Microwive
Bodde her 5 netter i mars 2023
Svar fra Odyssey South Beach den 5. apr. 2023
Estimada Korina, gracias por tomarse el tiempo para dejarnos su comentario. En la misma pagina que usted hizo la reserva se explica que no tenemos recepcion por eso se le envia el codigo de acceso y numero de habitacion y que el servicio de limpieza no es diario. El hotel nunca tuvo microondas por eso no se ofrece. Gracias por elegirnos

8/10 – Bra

Gerlando

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buona
Bodde her 6 netter i mars 2023
Svar fra Odyssey South Beach den 5. apr. 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 – Forferdelig

Ed

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mold in the bathroom, no interior lock on the door, wooden floor boards lifting up, bathroom floor was slimy, bed linen was old and dirty, very old TVs with bad reception.
Svar fra Odyssey South Beach den 30. mars 2023
Thank you for taking the time to leave us your comment.

6/10 – Grei

LUCA

Reiste med familie
Good
Bodde her 8 netter i mars 2023
Svar fra Odyssey South Beach den 30. mars 2023
Thank you for taking the time to leave us your comment.

6/10 – Grei

Theresa

Not a great hotel.
This is a good location if you want to walk to shopping, dining and the beach. Be aware though there is NO elevator, NO front desk service, NO pool or breakfast. This is a bare bones place to sleep only. We had NO hot water, the TV did not work. Without a front desk person, there's nobody to help if you have an issue. Also, there were people sleeping in the lobby area that obviously weren't staying at the hotel. There were also a couple girls smoking pot on the front steps most of the day. Again, no front desk, no supervision. Won't stay here again even though the room was decent.
Bodde her 1 natt i mars 2023
Svar fra Odyssey South Beach den 24. mars 2023
Dear guest, If you check your reservation, our hotel does not offer breakfast and there is no front desk, so all the information is sent to you in advance and you are also notified of this there. In your room and in different parts of the hotel you find a way to communicate with someone if you need it, we regret that you have not seen him either. The television was disconnected and the hot water was checked and it came out perfectly, I only had to wait a few minutes. At all times the security cameras work and no inconvenience was detected. Thank you for choosing us

6/10 – Grei

Kellie og Enid

Reiste med partner, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location was great and self check in convenient. Staff available by text only.
Bodde her 2 netter i mars 2023
Svar fra Odyssey South Beach den 20. mars 2023
Thanks for you comment. Have a wonderful day !!

2/10 – Forferdelig

Victoria

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Fire alarm
Bodde her 1 natt i mars 2023
Svar fra Odyssey South Beach den 17. mars 2023
Thanks for take the time to leave your comments and we apologize for the inconvenience

6/10 – Grei

Jaime Marie og Indianapolis

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
There were no wash towels upon check in and bath towels stained and worn out. Bed was very old and gross looking. AC was Grenada worked perfectly. Spider webs in corners and fridge was dirty
Bodde her 4 netter i mars 2023
Svar fra Odyssey South Beach den 12. mars 2023
Thanks for take the time to leave your comments and we apologize for the inconvenience

4/10 – Dårlig

Tina

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was a huge disappointment. I was told I would have a place to put my luggage or check in early- which I found out after I paid- was not true. Also floors were absolutely disgusting. Our feet were blacked with dirt.
Bodde her 1 natt i februar 2023
Svar fra Odyssey South beach den 5. mars 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay

8/10 – Bra

Haydn

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
No staff. You interact via emails, given a code to get into the building and then your room. You figure out everything else on your own. Checkout, you just leave. Very different.
Bodde her 1 natt i februar 2023
Svar fra Odyssey South Beach den 21. feb. 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

6/10 – Grei

John

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Low chandler in the middle of the room kept hitting my head. No ice machine. No ice at Walgreens down the street. Had to pay the bar down the road for ice. No option to store luggage after checkout because no staff works here. They let you store luggage at a sister location but is a 5 minute Uber ride away
Bodde her 2 netter i februar 2023
Svar fra Odyssey South Beach den 17. feb. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Dårlig

Carlos E

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i januar 2023
Svar fra Odyssey South Beach den 31. jan. 2023
Thanks for your review

8/10 – Bra

Tracy

Bodde her 3 netter i januar 2023
Svar fra Odyssey South Beach den 25. jan. 2023
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

2/10 – Forferdelig

Ayah

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was not as it was advertised. It was so dirty, smelled terrible of mold, and there were bugs in the bed.
Svar fra Odyssey South Beach den 10. jan. 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible experience, don't waste your money
The room that was provided was nowhere near the pictures advertised on the website. The bedding was dirty, There was no table in the room.
Bodde her 3 netter i desember 2022
Svar fra Odyssey South Beach den 10. jan. 2023
Dear Anonymous, Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 – Forferdelig

Melissa

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was filthy, stains all over, dirty bathroom & floors, hairs all over, horribly moldy smell, and no hot water. Property was not responsive & we wound up leaving to stay at another hotel.
Bodde her 1 natt i januar 2023
Svar fra Odyssey team den 6. jan. 2023
We're sorry to contradict you, but your room was totally clean when you did early check-in. After several hours of using everything, you began to complain about the linen, the smell, and the cleanliness. When housekeeping went to bring you more beach towels, she couldn't organize the beds as they were full of her things and the bathroom full of her personal effects so she didn't touch anything. She checked the hot water and it comes out correctly. According to you, you needed a third bed and as you can verify the type of room you reserved, we do not offer it. On behalf of our staff we appreciate having chosen us

4/10 – Dårlig

Yasbeth

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The mattress protector of the bed was all moldy and there was not enough shampoo provided for our stay.
Svar fra Odyssey South Beach den 9. des. 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 – Forferdelig

Sarah

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Do not stay here, this place ks a scam- the hotel took my money but never provided me with an access code to check in. Their email and phone numbers either bounced back or have gone unanswered. I was scammed and am trying to redeem the costs. I’ve never written a review before but need to share this warning to anyone else -
Svar fra Odyssey team den 2. des. 2022
Dear Sarah , all the information was sent . We replied that you had to scan the QR code and you had two phone numbers where you could contact us (it is located at the main entrance and throughout the hotel) and we have details of each call received and yours was never received. All the guests who entered yesterday did not have any communication problems. We are sorry you did not read our response to your message. Thanks

2/10 – Forferdelig

Morgan

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

carolyn

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022
Svar fra Odyssey South Beach den 8. sep. 2022
Thank you Carolyn for taking the time to leave us your comment, we are surprised by your score but we will work hard to improve. We try to make you feel comfortable at all times, we offered you free check-in at noon so that you can enjoy her stay and we answered each of her questions and doubts with pleasure. On behalf of all our staff we thank you!

4/10 – Dårlig

Idelbens

Reiste med familie, Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We arrived at the Hotel and for our surprise this Hotel don't have any staff on the lobby or any place around, any communication was with Texts. A group of friends was together in the same Hotel, all of us payed at the same time the same room type. The only characteristic that we share in common with my friends room, the room was clean, That's it!!! my room was smaller, we had the floor broken, no hot water... cold showers :(, no mirror and super firm bed. We are not happy at all
Bodde her 1 natt i september 2022
Svar fra Odyssey South Beach den 8. sep. 2022
We arrived at the Hotel and for our surprise this Hotel don't have any staff in the lobby or any place around, any communicThank you for taking the time to leave us your message. Our hotel does not have a 24-hour front desk, so you and your friends received all the necessary information for your check-in. His room was smaller since his reservation was for that type of room and it was different from the other 2 reservations. We have checked the hot water and it came out correctly in all the rooms. We do not understand when you refer to the fact that there was no mirror since all the rooms have it, we understand that the bed was not comfortable for you but sometimes that is very personal. We are sorry that you are not satisfied and we thank you for choosing us.

10/10 – Utmerket

Franz

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in, clean room, quiet, nothing to complain about and cheap
Bodde her 1 natt i august 2022
Svar fra Odyssey South Beach den 24. aug. 2022
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

8/10 – Bra

Viviana og Medellin

Bodde her 5 netter i juli 2022

2/10 – Forferdelig

Henry

Reiste med en gruppe
Likte ikke: Renhold, personale og service og fasiliteter
The biggest issue I had was with the drug dealers hanging out in the entrance of the property. They are sitting on the stools of the entrance and you have to ask them to move so that you can enter they are blocking the entrance. This is mostly at night. I asked for extra towels because of a mishap and they referred me to policy of only getting towels every three days. Had to go out and purchase my own towels. If you can fix the security issue by having an overnight security guard or someone at the lobby at least. Soap was as small as a quarter and had to buy my own also.
Bodde her 4 netter i juli 2022
Svar fra Odyssey team den 24. juli 2022
Thank you for taking the time to leave us your comment. As a hotel we cannot be held responsible for what happens from the outside doors. Although you did not see the security there we were, when you reported the problem of people who you deduced were not guests, we checked and there was no one. We take the security of our guests and employees very seriously. For your peace of mind we changed your access code, but nothing ever happened in our hotel. Your room service was done on the second day, we are sorry that you had to go buy towels and soap since everything in his room got extra. Thanks for choosing us

2/10 – Forferdelig

Killearn

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2022

4/10 – Dårlig

Ashaunt

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible experience had to wait until a housekeeper came to the hotel the next day just to get wash rags,towels toilet paper because they have no front desk person witch is not convenient at all for the first day we had no hot water had to wait the next day for housekeeping to come fix it no microwave in the room the bed is so uncomfortable not worth the money at all.
Bodde her 3 netter i juni 2022
Svar fra Odyssey team den 22. juni 2022
Thank you for taking the time to leave us your comment. Both rooms had everything necessary for 4 people and you saw that when you checked in 2 hours earlier than established as a courtesy so you can enjoy your weekend. Housekeeping did not go to fix the hot water, it was to teach you twice how to move the handle because the hot water came out perfectly since you checked in. If you check the services we provide microwave is not included. Thank you for choosing us

6/10 – Grei

Robert

Bodde her 1 natt i mai 2022

8/10 – Bra

Lashonda

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Inexpensive small nice room
Nice for a quick trip. Room was small. Outside the window they were doing construction. And the fire alarm went off once. Its nice for a quick trip
Bodde her 2 netter i desember 2021
Svar fra Odyssey team den 3. mai 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

10/10 – Utmerket

Donnette

Bodde her 3 netter i april 2022

10/10 – Utmerket

Ximena

Bodde her 1 natt i april 2022

4/10 – Dårlig

Claudia

Reiste med familie
Likte: Personale og service
Looks nothing like the pictures
Bodde her 1 natt i april 2022
Svar fra Odyssey team den 19. apr. 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

6/10 – Grei

Ana Karen

Bodde her 5 netter i april 2022
Svar fra Odyssey team den 15. apr. 2022
Thanks for you comment. Have a wonderful day !!

6/10 – Grei

Jorge

Likte: Renhold
Bodde her 1 natt i april 2022

6/10 – Grei

Liliana

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was fairly small for two people and I was not aware that there wouldn’t be a staff present at all times. I did not like that the primary way to communicate with someone was via text. If I knew this beforehand, I don’t think I would have stood here. The hotel is in a good area but there is no parking which makes renting a car very difficult, however, there was a parking lot a couple minutes away which made it a bit more convenient. I wouldn’t recommend renting a car if you’ll be in this area. The room does need upgrading specially the bed and lamps/outlets. Most hotels have usb charging outlets but this room did not. They did have a vending machine which was a great amenity.
Bodde her 3 netter i april 2022
Svar fra Odyssey team den 5. apr. 2022
Hello Liliana, thank you for taking the time to leave us your comment.

4/10 – Dårlig

Thomas

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Don’t expect to be able to sleep thru the noise!
The rate during spring break was good. The hotel has a great location and room was small but clean. The problem is there is no surveillance at night and the kids on spring break behaved horribly. Fire alarm went off at 1am, kids talking loudly in the lobby, hallway and room up until 3:30am. The hotel needs to have someone physically there to control this at least during spring break time.
Bodde her 3 netter i mars 2022
Svar fra Odyssey team den 5. apr. 2022
Hello Liliana, thank you for taking the time to leave us your comment.

2/10 – Forferdelig

Sherry

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022
Svar fra Odyssey team den 1. apr. 2022
Thanks for you comment. Have a wonderful day !!

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Spring break experience
When I booked the room, the pictures showed the TV being in the living room and not bedroom. The mattress covers had stains on them. The sink is poorly designed for water flow. Our fridge was barely working. The room was not properly cleaned. Towel service for a beach side hotel once every 3 days was disappointing. The lobby carpet was disgusting. Our room walls were so thin, I'm positive I heard some domestic disturbance next door.
Bodde her 5 netter i mars 2022
Svar fra Odyssey team den 25. mars 2022
Thanks Mohammed for take the time to leave your comments!