2 utendørsbassenger, bassengtelt (mot betaling) og bassengparasoller
Sjekk tilgjengelighet

Anmeldelser av Kimpton EPIC Hotel, an IHG Hotel

5 out of 5
Kimpton EPIC Hotel, an IHG Hotel
270 Biscayne Blvd Way, Miami, FL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 708 av totalt 1184 anmeldelser." "
Rangering på 8 − Bra. 220 av totalt 1184 anmeldelser." "
Rangering på 6 − Grei. 123 av totalt 1184 anmeldelser." "
Rangering på 4 − Dårlig. 62 av totalt 1184 anmeldelser." "
Rangering på 2 − Forferdelig. 71 av totalt 1184 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Marius

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt nydelig hotel. Servicen der topp. Alt nydelig
Bodde her 1 natt i oktober 2023
Svar fra Nicole R. den 6. nov. 2023
Thank you so much for choosing us for your Miami adventure. We are so happy you enjoyed your stay.

10/10 – Utmerket

Nahomi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Claudia

Likte: Personale og service
Bodde her 2 netter i mai 2024

6/10 – Grei

Tyler

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Gregory

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location
Bodde her 1 natt i mai 2024

10/10 – Utmerket

DeAnna

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, yummy food, comfortable and spacious room with a lovely porch and view. I did have to remind the front desk of my VIP adds from Expedia, so if you make your reservation on Expedia be sure to ask for your VIP perks when you check in.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lichelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó todo, la piscina muy bonita y la vista también.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Alexander

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything looks great, but $52 for Valet parking is beyond ridiculous, I almost paid less for my room!!
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 19. mai 2024
Thank you so much for your feedback! I will share your comments with the team.

10/10 – Utmerket

Jennifer

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and great room for the rate. Epic stay! Always my favorite as a Miami local.
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 19. mai 2024
Thank you so much for the feedback!

10/10 – Utmerket

Alexandre A

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 15. mai 2024
Thank you so much for your feedback! We hope to see you again soon!

8/10 – Bra

Dillon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The aesthetic was beautiful and layout of the property was astonishing . The staff members were very welcoming .
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 15. mai 2024
Thank you so much for your kind words! I'm happy to see we were able to help make your stay more comfortable!

10/10 – Utmerket

Teress

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great overall
Bodde her 2 netter i mars 2024
Svar fra Kelvin den 15. mai 2024
Thank you so much for your feedback! We hope to see you again soon!

10/10 – Utmerket

Rasha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and close to many things clean elegant great Cuatoekr service
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 15. mai 2024
Thank you so much for your feedback! We hope to see you again soon!

10/10 – Utmerket

SARIBETH

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me encanta este Hotel esta vez lo unico malo fue que nunca limpiaron en cuarto pero fuera de eso todo muy bien
Bodde her 2 netter i mai 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for your feedback. I do apologize however that there was a lapse with housekeeping service. I will share your feedback with the rest of the team! We hope to see you again soon!

10/10 – Utmerket

Jake

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very. Nice
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback!

10/10 – Utmerket

Vauhini

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love staying here
Bodde her 3 netter i mai 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback! We hope to see you again soon!

10/10 – Utmerket

Victoria T og Savannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hotel. If I want to visit downtown Miami, it would be the Kimpton Epic again.
Bodde her 3 netter i april 2024
Svar fra Kelvin den 9. mai 2024
Thank you so much for your feedback! I'm happy to see that you had an Epic stay! We look forward to seeing you again soon!

10/10 – Utmerket

Tanasia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I absolutely love this property. All the staff have good customer service. The room was very clean you can smell it as soon as you walk in the room. Definitely worth the money
Bodde her 1 natt i mai 2024
Svar fra Kelvin den 9. mai 2024
Thank you so much for your feedback! It is always nice to hear such great things about our staff! We hope to see you again soon!

6/10 – Grei

Benjamin

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No room amenities, Coffee maker , no bottles of water. For how much you pay. You’d think you at least have coffee in the room.
Bodde her 3 netter i mai 2024
Svar fra Kelvin den 6. mai 2024
Thank you for your feedback. I apologize that we did not meet your expectations. I will share your concerns with the rest of the team

10/10 – Utmerket

Andrise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Can’t complain
Bodde her 1 natt i april 2024
Svar fra Kelvin den 6. mai 2024
Thank you for your feedback! We look forward to your next visit with us.

10/10 – Utmerket

Carlos

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its very close by to everything in downtown
Bodde her 2 netter i april 2024
Svar fra Kelvin den 5. mai 2024
Thank you so much for your feedback!

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Kelvin den 5. mai 2024
Thank you so much for your feedback!

10/10 – Utmerket

Vijoy

Bodde her 1 natt i april 2024

10/10 – Utmerket

Simone

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Kimpton EPIC is one of my most favorite places to stay! So very well placed within the Miami downtown area. The staff is so awesome, very helpful and friendly. The room was immaculate! Awesome views and the amenities were great. We had a small blip with the wifi, it dropped for quite a bit on the morning after we arrived. Other than that small inconvenience our stay was amazing! The hotel is walking distance from Whole Foods so that was a plus and it was an easy walk from the bustling night life and restaurants in Brickell. Worth the money, loved the experience! 9.5/10 would recommend!
Bodde her 4 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you so much for your feedback! I am happy to see that you had an EPIC experience with us. We look forward to seeing you again soon!

4/10 – Dårlig

Hassan og Dearborn

Likte ikke: Renhold
Bodde her 4 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you for your feedback. I do apologize that we did not meet your expectations. Please contact the hotel directly so we could learn more about your stay.

10/10 – Utmerket

Mark og Philadelphia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room on the 24th floor with a nice balcony, hence a great place to take in the super view. I had a delicious dinner in Area 31 (and the “Meet me in Mexico” cocktail was outstanding!).
Bodde her 4 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you so much for your feedback! We look forward to your next stay with us!

10/10 – Utmerket

Juan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Todo maravilloso, deben mejorar la limpieza.
Bodde her 3 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you for your feedback!

10/10 – Utmerket

John

Bodde her 1 natt i april 2024
Svar fra Kelvin den 19. mai 2024
Thank you for your feedback! We hope to see you again soon!

4/10 – Dårlig

Nareg

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kelvin den 19. mai 2024
Thank you for your feedback. I am sorry to hear that your overall experience was not as it should have been. Please contact the hotel directly so we may learn more details about your stay.

10/10 – Utmerket

Darelys

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love
Bodde her 3 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you for your feedback! We look forward to your next stay with us!

10/10 – Utmerket

marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good quality service
Bodde her 6 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you so much for your feedback! We look forward to your next stay with us!

8/10 – Bra

Stacey og Broussard

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Monica den 23. apr. 2024
Thank you very much for such great feedback. Stacey!We hope to see you back at Epic soon!

4/10 – Dårlig

Elizabeth

Reiste med familie, Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The lobby is nice and clean The rooms were nice, but were not cleaned well. The hotel as a whole seemed very understaffed. The staff that was there, were not trained to supply the type of service you’d expect from a hotel like this. Service at the pool was horrific - it was hard to get the attention of any of the servers and there weren’t enough of them to begin with. The pool chairs were cheap and uncomfortable and most of them were ripped or broken. The group I was with were lifting and carrying around pool chairs ourselves and having to walk up to the towel bar to get towels to sit on a chair. Not worth the price and not worthy of the star rating
Bodde her 4 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you for your feedback. I am sorry to hear that we did not meet your expectations. I will certainly share your feedback with the team so actions could be taken to improve.

10/10 – Utmerket

Rob

Likte: Personale og service
Bodde her 2 netter i april 2024
Svar fra Monica den 24. apr. 2024
WOW, ROB! Thank you very much for your 5 out of 5 review! We really appreciate you!We hope to be able to welcome you back in the future.

10/10 – Utmerket

Darmensly

Bodde her 1 natt i april 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback!

8/10 – Bra

Shamez og Toronto

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel!
Bodde her 3 netter i april 2024
Svar fra Monica den 22. apr. 2024
Thank you very much for the 4 out of 5 stars review, Shamez!We hope to see you back at Epic soon!

8/10 – Bra

Cathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and clean. Will stay here again.
Bodde her 2 netter i desember 2023
Svar fra Monica den 21. apr. 2024
Thank you very much for your great feedback, Cathy! We hope you visit us again soon!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great restaurant!
Bodde her 1 natt i april 2024
Svar fra Monica den 21. apr. 2024
Thank you very much for taking the time to give us such great score! We are looking forward to your next visit, Mary !

10/10 – Utmerket

Jonathan

Bodde her 3 netter i april 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback!

10/10 – Utmerket

Peter Ten

Bodde her 1 natt i april 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback!

10/10 – Utmerket

Mary

Bodde her 3 netter i mars 2024
Svar fra Kelvin den 12. mai 2024
Thank you so much for the feedback!

10/10 – Utmerket

MaryAlice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Monica den 21. apr. 2024
Thank you very much for such great review! We certainly hope to welcome you back soon at Epic, MaryAlice!

10/10 – Utmerket

Lulzim

Bodde her 2 netter i april 2024
Svar fra Kelvin den 9. mai 2024
Thank you so much for your feedback! We hope to see you again soon!

10/10 – Utmerket

Magali

Bodde her 3 netter i april 2024
Svar fra Kelvin den 9. mai 2024
Thank you so much for feedback! We hope to see you again soon!

10/10 – Utmerket

Maninderpal

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff, lovely location, healthy supermarket close by and if it’s good enough for a famous tennis player to stay at the hotel during the Miami open, it was certainly good enough for us. Great atmosphere by the pool. Would return again. Ideal for a family of four. Clean and comfortable, spacious room with balcony, thank you to the staff for upgrade.
Bodde her 3 netter i mars 2024
Svar fra Monica den 17. apr. 2024
Thank you very much for great review! We are really happy to know that you enjoyed your stay with us! We hope you can visit us again soon!

8/10 – Bra

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I must admit I was worried about staying here again as when I stayed 6 years ago there was a huge issue with noise from rooms next door due to lack of sound proofing. However, this has either now been addressed with a renovation or perhaps I was lucky on the day I stayed. I appreciate the water station in the lobby, morning coffee and complementary wine etc hour early evening.
Bodde her 1 natt i april 2024
Svar fra Monica den 23. apr. 2024
Thank you very much for taking the time to give us your feedback, Lisa. We are really happy to hear you enjoyed your stay with us this time around! We certainly hope to welcome you back at Epic soon!

6/10 – Grei

Ranishia

Reiste med familie
Likte: Renhold og fasiliteter
The staff was very smug the rooms itself are average rust was leaking from the shower light broke shower broke had to beg for housekeeping but hotel was very busy probably all the false hype from tiktok and Guy was nicely rude just to put it!! Unless you looked a certain way, the guests was the best alot of weddings and events going on valet could use help
Bodde her 3 netter i april 2024
Svar fra Monica den 21. apr. 2024
Thank you very much for the honest feedback, Ranishia. We appreciate you taking the time to describe the challenges you faced while staying with us, since it gives us the chance to rectify the way our guests' goes. Our priority will always be our guest's experience, and I am really sorry to hear we fell short on that delivery this time. We hope you give us another chance to experience Epic to the fullest, and see this was an exception to the rule. Our sincere apologies.

10/10 – Utmerket

Lily

Bodde her 1 natt i april 2024
Svar fra Kelvin den 5. mai 2024
Thank you so much for your feedback!

10/10 – Utmerket

Leah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great stay when in Brickell.
Bodde her 3 netter i april 2024
Svar fra Kelvin den 2. mai 2024
Thank you for your feedback! We look forward to your next stay with us!