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Anmeldelser av Hilton Miami Airport Blue Lagoon

4 out of 5
Hilton Miami Airport Blue Lagoon
5101 Blue Lagoon Dr, Miami, FL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 1119 av totalt 2561 anmeldelser." "
Rangering på 8 − Bra. 576 av totalt 2561 anmeldelser." "
Rangering på 6 − Grei. 347 av totalt 2561 anmeldelser." "
Rangering på 4 − Dårlig. 262 av totalt 2561 anmeldelser." "
Rangering på 2 − Forferdelig. 257 av totalt 2561 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Anne Elin

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023
Svar fra melisa den 3. apr. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and am very sorry you were unhappy. We strive to provide you with scores of 9 or 10 and clearly, we did not achieve that. It would be helpful to have some specific comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

Lobna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Front Desk den 26. feb. 2023
We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Bra

Renate

Bodde her 1 natt i september 2022
Svar fra Ivana den 13. sep. 2022
Thank you for your feed back

10/10 – Utmerket

Geir

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay. Good beds and good breakfast for a stayover in Miami
Bodde her 1 natt i november 2021
Svar fra Gs den 10. feb. 2022
Thank you for your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Front Desk den 9. jan. 2022
We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent dining, lovely grounds, and convenient shuttle service.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

James

Likte ikke: Personale og service
Very disappointed that we double booked for the next night by accident. Only need on room, yet would not refund us for one of the 2. Very very poor, extremely disappointed.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Theodore

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Upon Check-in, required information was not verbally relayed to me.. I called once in my room and person answering asked, you wasn't advised of the items in question during Check-in..No I call about my room being cleaned on my next day and clean towels to wihich neither happened. My check out morning, there was no hot water to take a shower. Called around 5am .. hot water came around 5:50am..
Bodde her 2 netter i april 2024

10/10 – Utmerket

Bill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was quick and easy. The shuttle was easy to find.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Dwayne og Red Hills

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Mark og Ellerbe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room is beautiful and reception staff is very courteous and professional.
Bodde her 1 natt i april 2024

8/10 – Bra

Lilin

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024

10/10 – Utmerket

Eva

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Got back from a cruise with my family and was able to check in early (paid a fee) at 10am and upgrade my room with ease. Safe, great food options and the staff was awesome. My son loved the pool. Super easy to get to the airport, zoo, and port. Highly recommend.
Bodde her 1 natt i april 2024

8/10 – Bra

Gregory

Likte: Renhold
Bodde her 1 natt i april 2024

10/10 – Utmerket

Estella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would definitely stay here again. The shuttle was great going to the carnival cruise port.
Bodde her 1 natt i april 2024

6/10 – Grei

Georgette

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
"My stay at Hilton Miami Airport Blue Lagoon was enjoyable overall, but there were some areas that could have been improved. Firstly, upon entering the room, I noticed it was quite dusty, and the bathroom's shower head showed signs of hard water buildup, which was disappointing. Additionally, there was a lack of proper ventilation in the bathroom, making it feel stuffy after showering. The carpet had several dirty marks, indicating it could use a thorough cleaning or replacement. In terms of technology, there were limited phone charging ports, which felt outdated. Despite these issues, the hotel's amenities and service were satisfactory, but attention to room maintenance and updates would enhance the overall experience."
Bodde her 2 netter i april 2024

6/10 – Grei

Georgette

Reiste med familie
Likte: Personale og service
"My stay at Hilton Miami Airport Blue Lagoon was enjoyable overall, but there were some areas that could have been improved. Firstly, upon entering the room, I noticed it was quite dusty, and the bathroom's shower head showed signs of hard water buildup, which was disappointing. Additionally, there was a lack of proper ventilation in the bathroom, making it feel stuffy after showering. The carpet had several dirty marks, indicating it could use a thorough cleaning or replacement. In terms of technology, there were limited phone charging ports, which felt outdated. Despite these issues, the hotel's amenities and service were satisfactory, but attention to room maintenance and updates would enhance the overall experience."
Bodde her 1 natt i april 2024

10/10 – Utmerket

Matt

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 2 netter i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenience
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Andrea

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff!
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing Property!!
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

2/10 – Forferdelig

Jacob

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The rooms and carpets were dirty. the airconditioning was exectpional loud (must be 50 years old). A latino band was playing in the entire dining and reception area at an extremely loud level (had to hold over my ears). Dirty Carpets in the bedrooms with wets spots mysterious stuff. No soap in shower dispenser. No bottled drinking water in rooms. Hilton should be ashamed of themselves with this hotel. But the people there were excellent - polite - helpful - etc.
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the people were very friendly an a nice establishment
Bodde her 1 natt i mars 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Gilbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

6/10 – Grei

Tiara

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There were no trash bags in trash, no trash can had to request for one. Have to request room service and the room service number was off or out of service. Saw hair in shower and bed . Not what I expected from a Hilton Hotel. There were no convenient items like napkins, coffee, no microwave, mini fridge didn’t work. Barely any lights was only like two lamps . No ventilation in bathroom just a light.
Bodde her 2 netter i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

8/10 – Bra

Ivor

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Well kept Hotel. Great view from my room. Comfortable.
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

8/10 – Bra

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great drink & food at restaurant on site, open late, would stay here again.
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

2/10 – Forferdelig

J

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

2/10 – Forferdelig

Anthony

Likte ikke: Renhold og personale og service
Stay away
Bodde her 2 netter i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

6/10 – Grei

Rick

Likte: Personale og service
Shuttle to Airport.
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

8/10 – Bra

LaTasha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only stayed a few hours in between a cruise and flight. Got to enjoy the pool.
Bodde her 1 natt i april 2024
Svar fra g den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Yumarcus

Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

2/10 – Forferdelig

robert

Likte ikke: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

2/10 – Forferdelig

Eunetia

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
I genuinely love Hilton properties, but this is somewhere I would never book again. The staff was rude and every day it was something we kept getting the runaround and after the fact that we live, I was genuinely glad I will never book you again.
Bodde her 4 netter i april 2024
Svar fra GS den 22. apr. 2024
Thank you for your feedback.!

10/10 – Utmerket

Chris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the airport and port of Miami. Lagoon view is beautiful
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Rebecca

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. Beautiful property!
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Shannon

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

8/10 – Bra

Jannette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Large rooms helpful staff.
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

4/10 – Dårlig

Ron

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Hotel overbooked and we waited 7 hours to get a room. Had to pay for wi fi
Bodde her 1 natt i mars 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

6/10 – Grei

Guy

Reiste med partner
Likte: Fasiliteter
We were surprised by the “new” Policy of cleaning the rooms only once in a while! In a one week stay the room was serviced only twice. We had to ask for fresh towels and even for toilet paper since we ran out of it. Considering we were staying in a suite the service was well below what we expected. Also the self parking is expensive at $30/day. That is not indicated in the website.
Bodde her 7 netter i mars 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Carone

Reiste med partner
Loved everything
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Markisha

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed one night for a cruise the next morning. Check in was easy and quick. Had the choice of floor preference. Airport shuttle (free) and cruise shuttle (extra fee) available, which worked out great.
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Linda

Reiste med familie
Exactly what it said it would be
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

6/10 – Grei

Dolores

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We arrived around 11:30. Discoveted check in starts at 4pm. Standing in a very long line after 4pm we inquired as to our room availability & couldn't even get an estimate. We were told to await a text. Watched multiple people arrive & get rooms between 4&5pm. After 5pm stood in another very long line, thankfully, this time customer service provided a room.
Bodde her 1 natt i mars 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

6/10 – Grei

GABRIELA

Reiste med familie
Likte ikke: Renhold og fasiliteter
Hay oportunidad en el mantenimiento y limpieza de las habitaciones
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

8/10 – Bra

Steven

Bodde her 2 netter i mars 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

8/10 – Bra

Craig

Likte: Personale og service
The rooms are outdated with water damage and paint peeling. Carpets and room in general need updates. That said. Friendly staff, convenience and comfortable bed still make it a good choice
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Lysandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Luis

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exelente volveria en otra ocacion
Bodde her 2 netter i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Natasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GS den 15. apr. 2024
Thank you for your feedback!