Thank you for your great rating, Geir. We hope to host you again.

Thank you for your 4-star rating, Janne!

Hi Pablo. We apologize for the floor being sticky. We will have our cleaners look into the issue and address. Thank you for letting us know.

Thank you for your great rating. We hope to host you again!

Thank you for your great rating and review! We're glad you enjoyed everything. Would you mind letting us know which apartment you occupied so that we can address the bed issue? Thank you again!

Thank you for your excellent rating! We hope to host you again.

Than you! We hope to host you again.

We appreciate your great rating and review, Julian. Generally the WiFi connection is good and we apologize for any inconvenience. As for daily cleaning, since we are not a traditional hotel, we do not offer complimentary cleaning daily, but we do offer a one-time complimentary cleaning for stays that are 7 nights or longer. Daily cleaning is available upon request with additional fees. Thank you for your communication and we hope to host you again in the future.

Thank you for your great rating! We hope to host you again.

We appreciate your rating and review, Uwe. We have a strict no-smoking policy within the building and are surprised and sorry to hear this. Would you kindly share which apartment you occupied during your stay with us? Were you able to notify our on-site office in apartment 602? Thank you again and we hope to have another opportunity to host you.

Thank you for your amazing rating and review, Claudio! We are glad everything was excellent and we hope to host you again.

Thank you for your excellent rating, Claudio! Please come and stay with us again in the future. Would be our pleasure to host you.

Thank you for your excellent rating, Jose. We hope to host you again.

Thank you for your awesome rating!

Thank you for your awesome rating and review, Cherrybel. We hope to host you again!

Thanks for your excellent rating and review, Tom! We're so glad you enjoyed the spacious apartment, the balcony, the views, the beds, pool and the location to the Metromover. We sure hope to host you again!

Excellent! Thank you for your great rating and review. We hope to host you again.

Thank you for your review and feedback, Tyra. We're SO glad you enjoyed the balcony view in your apartment. However, we are sorry to hear about the items you mentioned. The front desk and our company, Churchill Suites, are separate entities and this building does not offer supplies or cleanings as we provide these directly with our guests. Since we are not a traditional hotel and this apartment is located in a residential building, there are times that issues do arise and we would certainly discuss anything like this with building management immediately and work toward resolving the issue. We could've and would've certainly sent the cleaners back to your apartment to re clean the floors and do apologize for your findings. We're not sure who you spoke with regarding extra toilet paper and we're sorry to hear this. Our customer service reps are generally a pleasure to speak with and are available 24/7 to answer any of your questions. We do our best to resolve any requests as soon as we receive communication to our Customer Service phone or 877 office number. We do offer complimentary welcome packets which generally provide all you will need during your stay with us and can provide any additional products upon request. Again, we're sorry for the issues you mentioned and hope to have an opportunity to host you again with a more pleasant outcome and experience as many of our guests have received in the past. Thank you.

Thank you for your excellent rating. We hope to host you again!

Thank you for your excellent rating and review. We hope to host you again!

Thank you for your excellent rating and review. We're so glad you enjoyed your stay and hope to host you again.

We greatly appreciate your rating and review and we're SO glad you enjoyed everything. We hope to host you again!

Thank you for your great rating! We're sorry you experienced some cleaning issues and appreciate your feedback. Would you mind letting us know which apartment you occupied? We greatly appreciate your time, your business and hope to host you again.

Thank you for your rating and review Tyreke. We're sorry to see this photo of this sheet as this is not usual of our cleaning service and we do apologize. Please note for future, we do address any issues as soon as we are notified and would be happy to have the opportunity to host you again in the future.

Thank you for your excellent rating and review, Crystal. We look forward to your return stay in the future!

Thank you for your excellent rating and review, Ronen. We're so glad the check in went well and you enjoyed the location. We hope to host you again!

Thank you for your excellent rating and review, Mike! We're so glad you enjoyed the building, the apartment, the view and the staff as well. Hope to host you again!

Obrigado pela excelente classificação e revisão! Estamos muito felizes por ter gostado da sua estadia e esperamos recebê-lo novamente! Thank you for the great rating and review! We're so glad you enjoyed your stay and hope to host you again!

Thank you for your excellent rating and review! We're so glad you had everything you needed.

Thank you for your great rating and review. We're so glad you enjoyed the spacious apartment and view. We appreciate your feedback and hope to host you again.

Thank you for your excellent rating and review Aan. Glad you enjoyed!

Thank you for such an awesome rating!

Thank you for your excellent rating and review, Helena We're so glad you liked everything. We appreciate your recommendation and hope to host you again!

Lamentamos que haya tenido problemas dentro del apartamento. Investigaremos esto más a fondo. ¿Te importaría compartir en qué apartamento te hospedaste? We're so sorry that you had trouble within the apartment. We will investigate this further. Would you mind sharing which apartment you stayed in?

Thank you for your rating and review, Ebony. We're sorry to hear you weren't happy with everything during your stay with us. We do our best to be efficient in every way possible and to provide our guests with the necessities they will need including ample towels, etc. Again, we're sorry for any inconvenience you experienced and we thank you for your feedback.

Thank you for your great rating! We hope to host you again.

Thank you for your excellent rating and review! We're so glad you enjoyed the building, the view, the balcony, the concierge service and more. We appreciate your recommendation and hope to host you again!

Thank you for your great rating and review, Shannon! We're glad you enjoyed your stay and appreciate your feedback.

Thank you for your super rating, Jorge! We're happy to host you!

Thank you for your rating!

Thank you for your rating. We're wondering if there is a way we could've improved your experience to bring your rating to 5 out of 5. We hope to hear from you to discuss further.

Thank you for a great rating and super review, Elizabeth! Nice to hear you've stayed with us before and would definitely stay again. We appreciate your feedback on some of the issues you noticed and have been in touch with our customer service team to address immediately. We will also let the building staff know of your appreciation. Thanks again! We look forward to your next stay with us.

Thank you for your great rating! Hope to host you again.

Thank you for your excellent rating! We hope to host you again in the future.