Hoteller i Merizo

«Dirty room: I saw at least 3 cockroaches in my room and ants crawled around my food when I left it one day. The bathroom’s condition was even worse; the sink was constantly clogged. The tub also had mold around it and was stained. And the toilet wouldn’t flush properly, especially if you did #2 in it. This stay was a far cry from my last one last August. I probably wouldn’t stay here again in the future if the upkeep continues to be this bad.»

«The area is set in a rather sketchy part of town but close enough to the Guam Premier Outlets that it makes up for the location. The hotel, however, smelled of mildew. Specifically the 1st floor and the area near the gym.»

«The property is old, but close to the airport, and faculty are super nice and responsive, anything happens they are willing to help, front desk is so helpful and very accommodating.»

«This hotel was awful. No WIFI, the tv was damaged. The place was infested with roaches and the place was not in good shape. Pictures are not what they seem like in person. Lack of housekeeping, you have to call a day prior to set it up. Oh and hot water was rare. The layout seem old and the place was run down to be honest. Overall its not a place I would recommend anyone to stay at. Spend a little more to book a better hotel because this place is horrible.»

«リッチ的にとても良いです。 働いてる人達も、皆んなナイスでした。 空港からタクシーで$35。 朝５時、ホテルで予約してたらタクシーは、空港まで$25でした。»

«I'll be staying here when I port from now on 👍»

«Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks.»

«Great value for the price. Right in the heart of Tumon. Glad to see it turned into a quality hotel.»

«The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great»

«The staff are nice and friendly but the property is dirty. There’s dead worm on the pool and it was dirty. The hallways have a bird poo, dead insects, and worm.»

«毎日一泊ずつ増やしての宿泊だったのですが、臨機応変にお部屋の変更などなく対応をしてくれました。テニスの大会での宿泊だった為荷物が多く、大変助かりました。ありがとうございました。»

«Home away from home.»

«The whole place needs an upgrade.»

«ホテル近辺にショップがもう少しあると良いなと思いましたが、朝食は美味しく高齢の母も満足してました？»

«Hardworking staff. Excellent customer service. Beautiful infinity pool»

«The rooms had mold or signs of old mold. The rug was damped. The balcony had a lot of sand.»

«客室のシャワールームはやや汚れがありましたが、他のグアムのホテルと比べると全然許容できるレベルです。プール自体は、2歳児の子供でも遊べるため、非常に良かったです»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...