Hoteller i Merizo

«スタッフさん皆さん優しくてとても良かったですし、ホテル自体も綺麗でした。ただ、プールのみ残念な点が2つありました。1つ目は枯葉‬などが落ちていて少し汚い。2つ目はウォータースライダーの水の流れが弱く進まないところです。 全体的には良いホテルでした！»

«Shuttle service was convenient. The cleaners need to clean the shower curtains. I found a weird blob and it was gross»

«立地も良くてオススメです！！ スタッフが親切でした！»

«The room was very clean and has a luxurious feel and look. The staff were helpful and kind. The view was stunning on the balcony.»

«多々あります»

«The whole place needs an upgrade.»

«okay»

«The staff were nice and helpful, will be staying there again soon.»

«Weekend stay was impressive for providing family fun on many levels. We had three rooms. The various pools were well maintained with life guards. The pirate show was great entertainment for all. It exceeded expectations. The food was average at the show, but portions large. The grounds were well maintained with many flame trees and other flowering plants in bloom. Water features were everywhere and blended into the overall island atmosphere. The room was clean and modern. Everything worked ...

«The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances.»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«Home away from home.»

«The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great»

«I stayed last year 2025 and returned 2026. One of the best hotels to include their amazing staff and room service. Definitely will be staying in the near future.»

«Great hotel! Highly Recommend! Very clean and comfortable. Amenities are 5-STAR and staff are very friendly. They have done a really great job with Prioritizing the Customer Experience at this hotel‼️ Kudos‼️👏👏👏👏👏»

«Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way ...

«The room was okay for the price. The hotel needs better plumbing. The toilet pressure was so weak. The bathroom sink was cracked and rusted. Tub is clogged. We were in a king size bed and the bed kept squeaking. Only thing new looked like the pillows. There was also a roach that showed up in our bathroom. The hotel definitely needs an upgrade.»

«The hotel was beautiful even if a bit rundown especially the hallway carpets. The staff was good and friendly. The WiFi was not good very weak and they do have smart TVs but not connected to the internet and your unable to use your Roku or iTV to stream shows. Also disappointed no room service. The beach was beautiful and the pool was good. Location was good very short walk to the shops and restaurants. Because of the WiFi would not stay again. I can recommend Lotte Hotel they had good WiFi in ...

«I asked for my room to be cleaned with new sheets in the morning. I came back after 5pm and nothing was done. Wifi was down»