Hoteller i Merizo

«First off, my hotel room had a lot off gnats (bugs) inside and especially outside the room (balcony area) it was a serious problem. Also, the restaurant had a lot of gnats (bugs) all over the vegetables and the fruits. The bugs were on the hot foods as well. Eating was not pleasant or enjoyable My room is with a jacuzzi and when I tried using it the morning of check out, it would not turn on. I am a frequent customer at the Rihga hotel and usually enjoyable. Unfortunately, this stay was not. I ...

«Our room was leaking thru the shower area n cause some of our items got wet.»

«The rooms were clean, and the staff were very helpful when requesting additional items for our room. We stayed in two different rooms that had notable differences; one of them had a dining table and a working live TV, while the other room did not have those things. The major downside from the experience was that when we were returning to Guam, there was no one picking up at the front desk when we called for a shuttle service, so we had to call an Uber, come to see that the shuttle was parked in ...

«The staff were nice and helpful, will be staying there again soon.»

«The whole place needs an upgrade.»

«Good place and location but the property start showing the age, club lounge disappointing as food selection and quality is poor especially for breakfast, Great view from the balcony and good feature can use Dusit Thani resort pool, much newer and luxury property»

«This hotel was awful. No WIFI, the tv was damaged. The place was infested with roaches and the place was not in good shape. Pictures are not what they seem like in person. Lack of housekeeping, you have to call a day prior to set it up. Oh and hot water was rare. The layout seem old and the place was run down to be honest. Overall its not a place I would recommend anyone to stay at. Spend a little more to book a better hotel because this place is horrible.»

«Great value for the price. Right in the heart of Tumon. Glad to see it turned into a quality hotel.»

«客室のシャワールームはやや汚れがありましたが、他のグアムのホテルと比べると全然許容できるレベルです。プール自体は、2歳児の子供でも遊べるため、非常に良かったです»

«I stayed last year 2025 and returned 2026. One of the best hotels to include their amazing staff and room service. Definitely will be staying in the near future.»

«冷房が効きすぎて寒かった»

«I'll be staying here when I port from now on 👍»

«Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks.»

«Home away from home.»

«The staff was helpful and friendly. The laundry was convenient and all machines worked (best available early AM). Property is old, faucets rust stained. AC locked at 70f which was too warm.»

«Nice place, helpful staff»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«The staff are nice and friendly but the property is dirty. There’s dead worm on the pool and it was dirty. The hallways have a bird poo, dead insects, and worm.»