My wife and I booked a trip down to Medford for my mother's birthday and arrived at the rental at 5:30PM to a uncleaned house left just as the previous renters had left it. Dirty beds, dirty towels, dirty countertops, dirty toilets, and floors not vacuumed. I contacted the host Lisa right when we arrived and told her we have a child that needed to be put to sleep around 7:30 and that the house hadn't been cleaned. Lisa, the host, did not respond to any of my texts asking for an update until 9:00PM, unacceptable. I informed her that we have a child and needed to cancel the reservation and book somewhere else, again no response until 9 that night. Lisa proceeds to lie to me that she messaged me at 745 that the house was ready. I never received any form of communication stating this and have receipts to prove it. Lisa could't care less what happens to you or your family so beware of booking with her.I've stayed at many VRBOs over the years and this was by far the WORST experience I've ever had. The host was dismissive and very rude. Please do yourself a favor and stay away from this "host" and any property she manages.