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«Chief Concierge, Mark Qi is really supportive and helpful. He assist to make our journey beautiful.»

«Vom 7.-10.1.2026 haben wir 3 Nächte im Lize Graceland Artistic Suite Inn verbracht. Schon bei den Vorbereitungen hat uns Julia, die übrigens sehr gut Englisch spricht, per WeChat beraten sowie den unentgeltlichen Transport vom Bahnhof Lijiang organisiert. Der Empfang durch Julia und ihre Mitarbeiterinnen war dann auch entsprechend herzlich und zuvorkommend. Bei der Unterkunft handelt es sich um ein altes «Historical Building» in der Altstadt von Lijiang, das sehr gepflegt ist. Hier fühlt man ...

«The room is modern and spacious. Excellent location as it’s just next to the old town. Staff is very friendly. As we had 2 rooms, I’ve emailed to the hotel in advance to have it near to each other. It was nice that they did as the hotel’s layout is like a courtyard style. So you can imagine if one has to walk from one building to the other in the cold. It was also great that they had the WeChat services which enable guest to contact the hotel directly for any request. Thought the idea was ...

«Personal muy amable. Excelente servicio, la habitación muy bien. Buena ubicación.»

«All Staff are very nice »

«Super great hotel, the service and quality is spectacular. They are very friendly to cyclists, which is amazing to see. They let us put our bicycles in their garage, and did so with a smile. They are very sweet, all of them, the rooms and building are beautiful, and it’s in an excellent location, right near Lijiang old town. They treated us with great care, and the price was excellent. We got excellent recommendations about what local food to try. There’s even some cute cats, and Koi fish in ...

«Very modern hotel and comfortable. Great breakfast and good location »

«Good location, free upgrade, helpful owner. Overall very satisfied for 2 nights stay. Close to old town yet public bus is nearby, Just a short uphill stairs from the main road. »

«We spent one night before flying out of China. The staff were very helpful and friendly despite our language barrier. They also arranged transportation to the airport. Breakfast offered American as well as Chinese options. »

«The Palace Hotel, or Wang Lu Hotel in Chinese, was a welcome sight - traditional Chinese in style. Situated in the Old Town of Lijiang, it’s surrounded by quaint shops and a variety of dining establishments for ease and convenience. The rooms are clean, spacious and comfortable. Breakfast was included and definitely appeals to both the Chinese and Western pallet. Our experience was VERY positive and we highly recommend this hotel. »

«Very bad break»

«El personal es increiblemente atento y preocupado por nuestras necesidades durante nuestra estadia. Nos ayudaton a renovar los datos moviles de los celulares con mucho esmero y preocupacion,fue una tarea complicada para nosotros.Sin su ayuda no hubiera sido posible!! Tambien estaban alertas y se preocupados con las excursiones realizadas y las reservas de hoteles. La barrera idiomatica es importante en China!!... con ellos no hubo problemas ,hablan ingles. Muy recomendable! »

«服務員優質，房間乾淨 ，景很美，我們要早起拍照 怕我們肚子餓還給我們裝了點心路上吃！»

«This hotel in my mind is average. Cleaness is average but definetly not as in the photos (the photos were possibly took when the rooms are new renovation). Fresh air? Don't expect fresh air, as many hotel guests or people nearby are smoking. Since this hotel is not entirely smoke-free, you'll have to settle for air tinged with the smell of cigarettes. For the location, it locates close to the north gate of Lijiang Ancient City and walking distance approximately 8-10 minutes. Quite a lot of ...

«設施一般，房間整潔！»