Hoteller i Matthews

«This was my second week staying here, the rooms are clean and comfortable but the beds suck. The first week the customer service was superb. This week not so much. Check in took over an hour due to issues with other check ins ex: debit credit cards not working. That's frustrating after a long drive when all you want to do is rest.»

«We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and ...

«Very big rooms»

«Will definitely stay again! My new favorite! Spacious rooms, clean and lots of breakfast options.»

«Everything was perfect»

«Everything was good»

«The hotel was clean the staff friendly, and we appreciated the shuttle to the airport»

«Breakfast was not always heated and sometimes sat cold. My car was vandalized parked in the front of hotel lobby. Alerted front desk, manager was supposed to contact me as they were on the premises. No contact from Mgr, checked out the next day instead of staying thru the reservation. Homeless people on the grounds by the dumpster.»

«For a last minute book, it was great,clean, and 6mins from our destination.»

«Checked into the hotel, it was far from full asked for a room close to the elevators as I had a lot of luggage, got the room the furthest from the elevator, the woman checking me in told me I was in one of the rooms close closest to the elevator. Got unpacked and ready to lay down, pulled back the sheets... the sheets had stains and hairs in it... it had just been remade, and nothing had been changed, trashbags were not put into the trash bins just placed on the counter next to the tv. Cabinets ...

«Love this hotel! Have stayed here a few times now. The king rooms are very spacious and the staff is exceptional, especially Carrie! Thanks for always taking exceptional care of me.»

«The room was smaller compared to their other property in Rock Hill. Also didn't have ice maker, a bigger leather chair and a rotating desk chair like the Rock Hill SC property. I like that it was very clean, the AC was great and the staff was very attentive and nice. Yes, I'll recommend it.»

«Puede mejorar si ponen atención a los detalles.»

«Presentable.»

«Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times.»

«Great »

«Have no complaints on the stay. We stayed 2 nights and the staff was so inviting as well as friendly. The area is super convenient as well. Definitely will be back.»

«Everything was extremely outdated»