Hoteller i Matthews

«We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and ...

«Very big rooms»

«Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times.»

«Everything was good»

«This was my second week staying here, the rooms are clean and comfortable but the beds suck. The first week the customer service was superb. This week not so much. Check in took over an hour due to issues with other check ins ex: debit credit cards not working. That's frustrating after a long drive when all you want to do is rest.»

«Everything was perfect»

«It was cute and out the way! Close to lots of food places. Clean room. Super nice staff. Breakfast was pretty good and lots of options it was VERY busy tho.»

«Will definitely stay again! My new favorite! Spacious rooms, clean and lots of breakfast options.»

«The hotel was clean the staff friendly, and we appreciated the shuttle to the airport»

«Loved this hotel! Great location and great staff! I will ve coming back to this Hotel for sure!»

«Checked into the hotel, it was far from full asked for a room close to the elevators as I had a lot of luggage, got the room the furthest from the elevator, the woman checking me in told me I was in one of the rooms close closest to the elevator. Got unpacked and ready to lay down, pulled back the sheets... the sheets had stains and hairs in it... it had just been remade, and nothing had been changed, trashbags were not put into the trash bins just placed on the counter next to the tv. Cabinets ...

«friendly staff»

«Puede mejorar si ponen atención a los detalles.»

«The room was smaller compared to their other property in Rock Hill. Also didn't have ice maker, a bigger leather chair and a rotating desk chair like the Rock Hill SC property. I like that it was very clean, the AC was great and the staff was very attentive and nice. Yes, I'll recommend it.»

«Presentable.»

«I had to book this Hampton Inn due to missing our connecting flight for bad weather. The free shuttle service, yummy breakfast, and the comfy beds were great to help with a stressful situation. Nice place to stay.»

«Have no complaints on the stay. We stayed 2 nights and the staff was so inviting as well as friendly. The area is super convenient as well. Definitely will be back.»