Hoteller i Matteson

«Bri was a great staff employee. However due to wifi or something the check in process was horrible and took forever. The pool was out of order and didn't state that anywhere before we made reservations and couldn't get temp in the room right at all.»

«AC didn't work in room and I didn't get moved into a different room because they stated they were sold out. Complimentary breakfast consisted of bagels, muffins and cereal, yet we weren't able to eat because they ran out of bagels and informed us that their truck didn't come in until Thursday. »

«Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!»

«Parking was terrible, had to park around the building in the back of the hotel. Tons of people sitting outside smoking and drinking on the property. The blow dryer wasn’t working in the room: Wasn’t offered another room the maintenance person came to the room an repaired the blow dryer in the room while we were in the room for almost an hour which made me feel very uncomfortable.Then the lights went out from about 3am to 7am!!!! No apologies nor accommodations nor even an explanation! Doors ...

«Nice and new »

«ALL PERFECT»

«The room was clean, well designed. The lobby offered delicious snacks, a full bar, and nice lounging area. Staff was polite and attentive. Would definitely stay here again. »

«Yes. »

«When you book with a motel, you know you’re not getting a five star experience. This was no exception. The first room we were given was filthy; dirt was all over the floor and it smelled strongly of smoke (despite being a non-smoking room). We requested a different room, which they didn’t give us any hassle about. The second room was cleaner and smelled less of smoke. However, the smell of stale cigarettes still lingered in the second room (which made sense considering the cigarette burns in the ...

«We had a VERY EXCELLENT experience with this hotel. Due to my bad planning, I had asked if we could check in way earlier than we should have been allowed. The staff was VERY understanding and let us check in. This was GREATLY appreciated and helped us have a memorable time. Thank You!!»

«Bra, billig, enkelt men bærer preg at det er gammelt og brukt.»

«The staff is nice . »

«gOOD PARKING»

«Everything is clean, very spacious, welcoming staff. Cool place to visit.»

«Nice staff good courteous service »

«It was an amazing out of the way hotel for a discreet hookup! I wasn’t there for that but I would recommend it if that is what you are looking for. »

«Had booked a non smoking room but smelled like cigarettes. Fortunately staff was kind enough to set me up in another room. »

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Clean room »

«Very good not a disappointed moment »