Hoteller i Matteson

«Room seemed cleaned, bed sheets on one bed seemed not to be. We were here last year for a yearly competition and the hotel seems a little run dow and pool was not working again. »

«Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!»

«The front desk guy that’s there all the time is such a great person he made sure our check in and out went perfectly smooth and he was very polite the entire week we were there! He didn’t let us being sheriffs on vacation be known and I appreciate that! I been to hotels before and it was nothing like this one it was clean peaceful and relaxing! Thanks guys!!»

«The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I »

«Yes i loved the hot tub i did not go into the pool but it looked nice»

«Nice and new »

«The rooms are always so clean and nice!! The staff is nothing but welcoming and so helpful with any questions or concerns we had. not to mention the breakfast is always good with so many options for everyone!! everything else is also clean and organized such as the breakfast bar, normal bar, pool, gym, etc! this is our second time staying here and this will always be our first choice hotel!!»

«Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. »

«Cool»

«Wish you had laundry guest services»

«Very clean and wonderful staff!»

«The breakfast menu was excellent rooms comfortable»

«Everything was great. The parking, greeting, cleanliness , attitude, professionalism of the staff and breakfast. Excellent!!»

«Rooms were very nice & clean. Way too much chlorine in the pool though. Staff was very friendly. Breakfast was good. »

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Dirty shower rude service»

«Yes»