Hoteller i Matteson

«The breakfast menu was good. My only complaint is that the pool was closed. »

«The front desk guy that’s there all the time is such a great person he made sure our check in and out went perfectly smooth and he was very polite the entire week we were there! He didn’t let us being sheriffs on vacation be known and I appreciate that! I been to hotels before and it was nothing like this one it was clean peaceful and relaxing! Thanks guys!!»

«Bugs in the carpet. Disorganized»

«The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I »

«More water to be available to guests »

« Clean room, pool was cold, showe»

«I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with. ...

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«I’ve had exemplary experiences with Marcia, Lupe, William, Kya and Erica. If there’s a need or a problem it is rectified efficiently and expeditiously!! I would definitely recommend the stay on the outside of Spring Break weeks. 👍 As well, had a chance to spend the weekend with Shaunee. Very pleasant and kind. Tried her best to be attentive and patient! Kudos!!»

«Parking is easy, but location can make ingress and egress difficult. The property needs updating.»

«Not much choices. Very simple menu.»

«Love this hotel staff is nice»

«Bra, billig, enkelt men bærer preg at det er gammelt og brukt.»

«Everything clean »

«Unique space, minor upgrades would help, better house keeping but otherwise it was a great stay»

«Amazing»

«Yes.»

«Overall, everything was good during my stay. The staff was friendly, and everything felt calm and peaceful. The AC worked well and kept the room comfortable, and the breakfast was good. However, for two days it seemed like someone in a nearby room was smoking, and the smell came strongly into my bathroom. The odor was very intense and made it uncomfortable to even be inside the bathroom, so I had to leave it closed and avoid using it for a while. By the time I returned in the afternoon, the ...

«The Bistro staff were very friendly and helpful. The food was fresh and very tasty. »