Hoteller i Matteson

«Bri was a great staff employee. However due to wifi or something the check in process was horrible and took forever. The pool was out of order and didn't state that anywhere before we made reservations and couldn't get temp in the room right at all.»

«AC didn't work in room and I didn't get moved into a different room because they stated they were sold out. Complimentary breakfast consisted of bagels, muffins and cereal, yet we weren't able to eat because they ran out of bagels and informed us that their truck didn't come in until Thursday. »

«Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!»

«Parking was terrible, had to park around the building in the back of the hotel. Tons of people sitting outside smoking and drinking on the property. The blow dryer wasn’t working in the room: Wasn’t offered another room the maintenance person came to the room an repaired the blow dryer in the room while we were in the room for almost an hour which made me feel very uncomfortable.Then the lights went out from about 3am to 7am!!!! No apologies nor accommodations nor even an explanation! Doors ...

«Nice and new »

«ALL PERFECT»

«Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. »

«Very clean and close to several restaurants. Friendly staff members »

«Cool»

«Absolutely do not stay here. We checked in and right away were told the room we booked wasn’t available so we got a king and a pull out sofa. Fine, whatever. Except that pull out sofa has never been cleaned in its 20+ years of existence. The white bed sheets were brown. I didn’t care to lift up the mattress to check for bed bugs but high probability. Immediately went downstairs, got a refund and left. 0/10. Will never be back.»

«The property and staff were very professional and kind. The check in experience because of Expedia's screw up was less than terrible. I reserved 3 Rooms for my family and Expedia only reserved 2 rooms. After a one hour and 30 minute conversation with Expedia by I was finally credited back for the one room and the hotel generously approved the same rate for the third room. Expedia needs Quality Customer Service training in the worst way!»

«The hotel was clean and inviting, our stay was enjoyable»

«Ok»

«Very clean and wonderful staff!»

«gOOD PARKING»

«It was an amazing out of the way hotel for a discreet hookup! I wasn’t there for that but I would recommend it if that is what you are looking for. »

«Bra, billig, enkelt men bærer preg at det er gammelt og brukt.»

«good space in room, clean and staff was friendly »