Hoteller i Matapalo

«Alejandro and Yucsan are the reason I would return to this Waldorf property. Extremely helpful and clearly passionate about their jobs. I’m self employed so I know first hand how difficult it is to find staff of this caliber. Wonderful experience thanks to truly wonderful people.»

«Best hotel stay ever..»

«,»

«Beautiful room, very friendly staff and the food at the restaurant was delicious.»

«The property was amazing, for the landscaping to the wildlife. What a great place. The staff was very accommodating and friendly, everyone knew your name and went out of their way to make your stay wonderful.»

«The window in the room is frosted which IMO is absurd, especially in a place as beautiful as CR. I asked for a different room and was told all the rooms have just one window that is completely frosted. I don't mind a small room, but a small room without an actual window isn't tolerable for me. I asked for a refund and was told no, so I said I would post this bad review. They responded with a sarcastic, "Thanks". I found a much, much better place to stay even though I had to pay their bill. This ...

«Not very hacienda style design. Poor food, nothing to do beside being at the pool or in the standard pool. Beach ok to look at, but can't really use it or swim in the sea. Could be anywhere, far from anything resembling the real Costa Rica. Offering extremely expensive transportation to airport, added another 165 usd to the bill for a 45 min drive in the early morning in a worn out Toyota Lancruiser. But beautiful view to the Pacific. And reception did change my room to one with actual sea view ...

«DO NOT STAY HERE Our stay was booked from June 3rd to June 10th, and the problems started almost immediately. What should have been a relaxing anniversary trip turned into a week of complaints, room changes, and unresolved maintenance issues. On June 3rd, we checked into our room and never even had the chance to fully unpack. Within hours, we found cockroaches, bugs, and spiders throughout the room. The lights were not functioning properly, and the refrigerator did not work. This was our first ...

«Very clean and good service. »

«Property was on a hill, felt old and rundown, food was just ok. Views were lovely, gym was good….»

«Amazing stuff and beautiful area»

«Amazing property, such helpful and hospitable staff and the breakfast and food (two dinners we at the restaurant) was excellent! Just a 5 min walk to the beautiful beach. Very relaxing stay!»

«Hotel d’escale pour nous. Situe entre deux grandes surfaces. Piscine un peu vieillissante. Type un peu motel américain avec des escales pour les routiers. En bord de route. Petit déjeuner et restaurant le soir à l’hôtel partenaire à côté . Très bon. Attention on parle un peu moins anglais dans la region( notamment le soir au restaurant. Conditions de voyage: hors saison»

«Staff was absolutely amazing! The restaurant located in this resort is phenomenal. It really was a treat for us to stay here.»