Hoteller i Matapala

«Very convenient location. Amazing facilities!»

«We stayed here the night before our flight home, to be closer to the airport. Very much an ok stay. Pros: Good shuttle service to the airport. There's a pool. Dinner at the restaurant was good. Room was a good size. Cons: The hallway and especially our room smelled quite... musty? They all had wall-to-wall carpets, and everything was clean, but there was a distinct smell. Also, the breakfast wasn't amazing. All in all a very much ok airport hotel.»

«Alejandro and Yucsan are the reason I would return to this Waldorf property. Extremely helpful and clearly passionate about their jobs. I’m self employed so I know first hand how difficult it is to find staff of this caliber. Wonderful experience thanks to truly wonderful people.»

«Best hotel stay ever..»

«Not very hacienda style design. Poor food, nothing to do beside being at the pool or in the standard pool. Beach ok to look at, but can't really use it or swim in the sea. Could be anywhere, far from anything resembling the real Costa Rica. Offering extremely expensive transportation to airport, added another 165 usd to the bill for a 45 min drive in the early morning in a worn out Toyota Lancruiser. But beautiful view to the Pacific. And reception did change my room to one with actual sea view ...

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«The property was amazing, for the landscaping to the wildlife. What a great place. The staff was very accommodating and friendly, everyone knew your name and went out of their way to make your stay wonderful.»

«Beautiful room, very friendly staff and the food at the restaurant was delicious.»

«We stayed at the family tree top tent for 5 nights and it was an amazing experience. Nekajui's location is absolutely prime, and the wildlife outside our tent and around the property was unreal! They assign a Mantu to help you schedule reservations and ours was very helpful. The service for a Ritz Carlton Reserve however, could be a bit better at times. Sometimes service can be a bit slow, especially by the main pool. We also had a pretty good sized plunge pool but it was only cleaned when ...

«Vanvittig fint hotell. Lite gjester når vi var der så hadde nesten hele bassenget for oss selv, enkelt å finne solsenger og utrolig bra service av dem som jobber der. Kommer gjerne tilbake. »

«Amazing»

«Great for those who like the nicer things in life without the pressure or the crowd! Amazing Staff! Beautifull Flowers in room! Shout out to the grinds restaurant for some good vibes and great food! We love Iguana Surf and can’t wait to include on another one of our adventures in Costa Rica! Pura Vida! The Dancers Thank You!»

«Very clean and good service. »

«Really nice night of sleep, friendly staff, close to the airport and excellent price.»

«The window in the room is frosted which IMO is absurd, especially in a place as beautiful as CR. I asked for a different room and was told all the rooms have just one window that is completely frosted. I don't mind a small room, but a small room without an actual window isn't tolerable for me. I asked for a refund and was told no, so I said I would post this bad review. They responded with a sarcastic, "Thanks". I found a much, much better place to stay even though I had to pay their bill. This ...

«Staff was absolutely amazing! The restaurant located in this resort is phenomenal. It really was a treat for us to stay here.»