Eksteriør

Anmeldelser av Hotel Lima - Adults Recommended

4 out of 5
Hotel Lima - Adults Recommended
Avenida Antonio Belon, 2, Marbella, Malaga

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 256 av totalt 411 anmeldelser." "
Rangering på 8 − Bra. 122 av totalt 411 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 411 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 411 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 411 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Susana - Atención al cliente den 9. feb. 2024
Dear Guest,Thank you for your recent visit and for taking the time to share your valuable feedback.We hope to welcome you back on your next trip to Marbella.Kind regards,Susana

6/10 – Grei

Espen

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Nice hotel,good location,unfortunate cleanliness
Quick and easy access to the beach, nice roof terrace. The terrace room door was open, consequently we had ants in the room.
Bodde her 1 natt i september 2023
Svar fra Guest Department Team den 14. sep. 2023
Dear guest,We appreciate your review and are glad to hear that you found our hotel's quick and easy access to the beach convenient and enjoyed our rooftop terrace.We apologize for the inconvenience caused by the open terrace room door, which resulted in ants entering your room. Please be assured that we take such matters seriously, and we will address this issue promptly to ensure it doesn't happen again in the future.Your feedback is valuable to us, and we hope that despite this issue, you were able to have an enjoyable stay. If you have any further comments or concerns, please don't hesitate to reach out.We look forward to the opportunity to welcome you back in the future.Sincerely,

8/10 – Bra

Julie

Bodde her 3 netter i august 2023
Svar fra Hotel Lima Team den 1. sep. 2023
Dear Julie:Thanks for sharing this wonderful review. We hope to welcome you again soon.

6/10 – Grei

Morten Roger

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Susana - Atención al Cliente den 28. juni 2023
Dear Morten,Thanks for staying with us. We appreciate your feedback!It has been a pleasure to have you stay with us and we hope to see you soon.Kind regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Susana - Atención al cliente den 23. mai 2023
Thanks for staying with us. We appreciate your feedback!We hope to welcome you back on your next trip to Marbella.Kind regards,

10/10 – Utmerket

Rubina

Bodde her 1 natt i mai 2023
Svar fra Susana - Guest Service Manager den 17. mai 2023
Dear Rubina,Thank you for taking the time to share your wonderful feedback with us. We are so pleased to hear you had a great time and we hope to welcome you back on your next trip to Marbella.All the best and kind regards,

8/10 – Bra

Mette Bentdal

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hyggelige ansatte, godt renhold, korte til strand, Gamlebyen etc
Bodde her 10 netter i mars 2023
Svar fra Susana - Atención al cliente den 14. apr. 2023
Dear Mette,Thank you for your recent visit and for taking the time to share your valuable review. We are so pleased to hear you had a great time.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,

10/10 – Utmerket

Olav

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Susana - Atención al Cliente den 21. okt. 2022
Dear Olav,Thanks for staying with us. We appreciate your feedback!All the best and kind regards,

10/10 – Utmerket

Ole Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Høy kvalitet på rom og personale
Hotellet har blitt så bra etter fornyelsen. Komforten på rommene er helt topp, og service holdningen til personalet er likeså. Beliggenheten er strålende. Forrige gang vi bodde her var vi litt mindre fornøyd med personalet ved frokosten, men denne gangen var det også topp. Anbefales.
Bodde her 3 netter i oktober 2022
Svar fra Susana - Atención al Cliente den 21. okt. 2022
Dear Ole Jan,We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,

10/10 – Utmerket

Jan-Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2022
Svar fra Susana - Atención al Cliente den 18. apr. 2022
Estimado Jan-Kristian, Muchas gracias por su fantástica valoración. Es un placer para todo el equipo saber que ha disfrutado de su estancia y esperamos volver a tener la oportunidad de darle la bienvenida pronto. Reciba un cordial saludo,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2022
Svar fra Susana - Atención al Cliente den 17. mars 2022
Dear Client, Thank you for your recent visit and for taking the time to share your valuable review. We hope to have you as our guests again once more in the future. All the best and kind regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2022
Svar fra Susana - Atención al Cliente den 9. jan. 2022
Muchas gracias por haber elegido el Hotel Lima para su estancia en Marbella y por su valoración. Esperamos poder volver a darle la bienvenida de nuevo pronto. Reciba un cordial saludo,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2021
Svar fra Susana - Atención al Cliente den 2. nov. 2021
Gracias por compartir su excelente puntuación con nosotros. Esperamos poder volver a darle la bienvenida muy pronto. Reciba un cordial saludo y que tenga un buen día,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely couples retreat
Spent a couple of nights with my fiancée in Marbella and Hotel Lima was perfectly situated close to the beach and the old town. Walking distance everywhere and close to good restaurants. The standard rooms were quite small. The roof top was nice.
Bodde her 3 netter i september 2021
Svar fra Susana - Atención al cliente den 29. sep. 2021
Thank you for taking the time to share your valuable feedback with us. We are so pleased to hear you had a great time and we are looking forward to welcoming you back in the near future. All the best and kind regards, Susana Hotel Lima

10/10 – Utmerket

Joakim Nikolai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt mellomklasse-hotell
Fint, sentralt hotell og god service.
Bodde her 2 netter i juli 2021
Svar fra Susana - Atención al Cliente den 21. juli 2021
Dear Joakim, Thank you for taking the time to share your great feedback with us. We are glad that you have enjoyed your stay and we hope to see you again soon. All the best and kind regards,

10/10 – Utmerket

Kjell Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sikkert valg
Kjempefornøyd med oppholdet. Veldig god service ved innsjekk. Moderne rom. Enkel og rimelig parkeringsordning.
Bodde her 1 natt i april 2021
Svar fra Susana - Atención al Cliente den 4. mai 2021
Dear Mr. Sikkert, Thank you for taking the time to share your great review with us. It gives us immense pleasure to hear that you really enjoyed your stay and we hope to see you soon! All the best and kind regards,

6/10 – Grei

Kirsten Margrethe

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hotellets belligenhet fantastisk.
Bodde her 17 netter i september 2018
Svar fra Jose Antonio García den 5. okt. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Ligger sentralt, mellom gamlebyen og stranda. Hyggelig betjening. Reint og greit.
Bodde her 3 netter i august 2018
Svar fra Jose Antonio García den 5. sep. 2018
Thank you for your comments and for staying with us. I agree, our location is perfect if you are looking to be in the center of the town, full of restaurants and bar options, close to the beach and also close to the old town. I am glad that you have enjoyed your stay with us and we hope to see you soon. Kind regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rimelig og sentralt beliggende hotell Marbella by
Hyggelig hotell med bra standard til rimelig pris. Svært sentral beliggenhet, og vennlig betjening
Bodde her 5 netter i august 2018
Svar fra Jose Antonio García den 29. aug. 2018
Thanks for staying with us. We appreciate your feedback! I agree, if you are looking for a well located, polite staff, clean rooms and budget accommodation, our Hotel is a very nice choice. It has been a pleasure to have you stay with us and we hope to see you soon. Kind regards,

10/10 – Utmerket

Leiv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2018
Svar fra Jose Antonio García den 11. aug. 2018
Muchas gracias por su valoración y por alojarse con nosotros. Reciba un cordial saludo,

10/10 – Utmerket

Halvor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Jose Antonio García den 15. apr. 2018
Muchas gracias, nos alegra saber que ha disfrutado de su estancia en el Hotel y esperamos verle pronto. Un saludo,

4/10 – Dårlig

Svein

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Old hotel nice cetral located. Quiet area. Beds could have been better and the bathroom shuld have been upgradet. Breakfast was -
Bodde her 1 natt i januar 2018
Svar fra Jose Antonio García den 6. feb. 2018
Thank you for your comments. Regards,

8/10 – Bra

Timothy og Chicago

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good solid hotel no complaints. Rooms are a little small and roof bar is tight but overall good stay
Bodde her 2 netter i mai 2024
Svar fra Susana - Guest Experience Manager den 25. mai 2024
Dear Thimothy,Thank you for taking the time to share your feedback! We're glad to hear that you had a good stay and found our hotel to be solid overall. We appreciate your comments about the room size and the roof bar. Your input helps us improve our facilities and services. We hope to welcome you back in the future for an even better experience!All the best and kind regards,SusanaGuest Experience Manager

8/10 – Bra

Dave

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyable 2 days
Bodde her 1 natt i mai 2024
Svar fra Susana - Guest Experience Manager den 15. mai 2024
Dear Dave,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

8/10 – Bra

Harry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Susana - Guest Experience Manager den 13. mai 2024
Dear Harry,Thank you for taking the time to share your nice feedback. It gives us immense pleasure to hear that you enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 – Utmerket

Antoinette

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the hotel will be back
Bodde her 6 netter i mai 2024
Svar fra Susana - Guest Experience Manager den 15. mai 2024
Dear Antoinette,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We are very happy to read that you will stay again with us. Thank you for trusting us!All the best and kind regards,SusanaGuest Experience Manager

8/10 – Bra

Rhys

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice safe hotel
Bodde her 3 netter i mai 2024
Svar fra Susana - Guest Experience Manager den 11. mai 2024
Dear Rhys,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 – Utmerket

Linda og New York

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff very friendly and informative. Convenient to beach, shopping, dining and transportation. Balcony facing the square but no ocean view.
Bodde her 2 netter i mai 2024
Svar fra Susana - Guest Experience Manager den 11. mai 2024
Dear Linda,We're thrilled to hear that you had a wonderful stay with us! The team works hard to ensure our guests feel welcome and informed throughout their visit. It's fantastic to hear that you found our location convenient for accessing the beach, shopping, dining, and transportation options. We hope to have the opportunity to welcome you back for another enjoyable stay!All the best and kind regards,SusanaGuest Experience Manager

8/10 – Bra

Raphael

Likte: Renhold og personale og service
Bodde her 9 netter i april 2024
Svar fra Susana - Guest Experience Manager den 11. mai 2024
Bonjour Raphael,Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons vous revoir bientôt !Meilleures salutations de Marbella,Susana Responsable du service clientele

10/10 – Utmerket

Tom

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don’t often leave reviews but this hotel is fantastic, great location and really nice rooms, much better than other comparable hotels in the area. Hope to return soon.
Bodde her 1 natt i mai 2024
Svar fra Susana - Guest Experience Manager den 4. mai 2024
Dear Tom,Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a fantastic stay with us and that our location and rooms exceeded your expectations. Your kind words truly mean a lot to us. We can't wait to welcome you back soon for another wonderful stay!All the best and kind regards,SusanaGuest Experience Manager

10/10 – Utmerket

Clive

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Confident to popular areas
Bodde her 1 natt i april 2024
Svar fra Susana - Guest Experience Manager den 4. mai 2024
Dear Clive,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 – Utmerket

wout

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location, pool is nice but small
Bodde her 1 natt i april 2024
Svar fra Susana - Guest Experience Manager den 4. mai 2024
Dear Wout,Thank you for your feedback! We're delighted to hear that you enjoyed our prime location. While our pool may be on the smaller side, we hope it still provided a refreshing escape during your stay. We appreciate your kind words and hope to welcome you back again soon!All the best and kind regards,Susana Guest Experience Manager

10/10 – Utmerket

Tokunbo

Bodde her 4 netter i april 2024
Svar fra Susana - Guest Experience Manager den 19. mai 2024
Dear Tokunbo,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Staff … close to everything
Bodde her 2 netter i april 2024
Svar fra Susana - Guest Experience Manager den 20. apr. 2024
Dear Marc,We're thrilled to hear that you had a positive experience with our staff and found our location convenient for your needs! Our team works hard to provide excellent service and ensure our guests have a comfortable stay, the team will be happy to hear your kind words! Thank you for choosing us, and we hope to welcome you back again soon!All the best and kind regards,SusanaGuest Experience Manager

8/10 – Bra

Theresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schönes, neu renoviertes Hotel mit Dachterrasse. Die Lage war super, wenige Meter von Altstadt und Meer entfernt. Leider war das WLAN jedoch sehr schlecht.
Bodde her 4 netter i april 2024
Svar fra Susana - Guest Experience Manager den 14. apr. 2024
Lieber Theresa,Vielen Dank für Ihr ehrliches Feedback! Es freut uns zu hören, dass Ihnen unser neu renoviertes Hotel und die Lage gefallen haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten bezüglich des WLANs. Wir werden sicherstellen, dass unser Team dieses Problem angeht, um die Qualität unserer Internetverbindung zu verbessern und unseren Gästen ein noch angenehmeres Erlebnis zu bieten. Wir hoffen, Sie in Zukunft erneut bei uns begrüßen zu dürfen, um Ihnen eine rundum positive Erfahrung zu bieten.Herzliche GrüßeSusana

8/10 – Bra

Sandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hat alles geklappt super Lage!
Bodde her 1 natt i april 2024
Svar fra Susana - Guest Experience Manager den 13. apr. 2024
Lieber Sandra,Vielen Dank für Ihren Aufenthalt und Ihre positive Bewertung! Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns im Hotel Lima genossen haben.Wir hoffen, dass Sie uns bald wieder besuchen werden.Herzliche Grüße,Susana

10/10 – Utmerket

Blanca

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent
Bodde her 2 netter i april 2024
Svar fra Juan - Guest Experience den 11. apr. 2024
Estimada Blanca:Gracias por haber compartido su reseña. Nos alegra saber que su estancia con nosotros ha cumplido sus expectativas.Esperamos poder volver a darle la bienvenida próximamente.

10/10 – Utmerket

Fahad

Reiste med partner
Likte: Fasiliteter
Well located. Modern rooms.
Bodde her 4 netter i april 2024
Svar fra Juan - Guest Experience den 11. apr. 2024
Dear Fahad,Thanks for sharing your review. We are delighted to know your stay with us meet your expectations.

4/10 – Dårlig

Lamija og Irvine

Likte: Renhold
Likte ikke: Personale og service
There is no parking. Public parking far away only for 27 dollars per night. Unpleasant, unprofessional Front desk person Maria.
Bodde her 1 natt i april 2024
Svar fra Juan - Guest Relations den 6. apr. 2024
Dear Lamija,Thank you for sharing your experience with us. It's very important as it allows us to improve every day.Firstly, we regret that you did not have an experience that met your expectations. Guest satisfaction is a priority for us, and therefore, I have investigated what happened.Your reservation was made with one day's notice, and consequently, we sent you an email detailing not only all the information regarding the garage but also how to access the hotel, transfers, and other relevant information, as we do with all our guests. You can also see this information when making a reservation on Expedia, where we indicate garage availability. It's challenging for us to provide garage space if there are no vacancies, which is why it's so important to make garage reservations well in advance.We take pride in having Maria on our team, as she is a very valuable asset to this hotel. If you take the time to look at reviews on Expedia and other social networks, you will see the positive comments and praise for her, which is why we believe there must have been a misunderstanding regarding this. In fact, when you were checking in, you even said to her, "don't get nervous," perhaps hoping to reassure her.In any case, we reiterate our regret that your experience was not as satisfactory as it should have been, but we remain hopeful for the opportunity to greet you again on another occasion and have the chance to improve it. However, please contact us well in advance if you need garage space so we can reserve it if there is availability.

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Brilliant stay and lovely hotel -will come again
Bodde her 2 netter i mars 2024
Svar fra Juan · Guest Experience den 2. apr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a brilliant stay and enjoyed our lovely hotel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.We look forward to welcoming you back again in the future. If there's anything specific you'd like us to arrange for your next visit or if you have any special requests, please feel free to let us know.

8/10 – Bra

Brett

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel. Great staff. Missing a workout facility.
Bodde her 2 netter i mars 2024
Svar fra Juan · Guest Experience den 2. apr. 2024
Thank you for your kind words about our hotel and staff. We're thrilled to hear that you had a positive experience during your stay.Regarding your feedback about the lack of a workout facility, we apologize for any inconvenience this may have caused. We understand the importance of having fitness amenities available for our guests, and we will certainly take your comments into consideration as we continue to improve our services and facilities.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future.

10/10 – Utmerket

KRASIMIR og ISTANBUL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel! I have been in many hotels, but such a nice suite, so elegant, so comfortable, so easy staying place!!! Such a nice stuff! The people working in the hotel including the room service are SPLENDID! The terrace .... mamma mia .... what a terrace!!! Such a nice experience ... And guys.... congratulations for the bathroom. The hidden light inserted in the toilet is amazingly useful nighttime! Thank you Lima Hotel!!! I am looking forward to visiting you again soon!!!
Bodde her 5 netter i mars 2024
Svar fra Susana - Atención al cliente den 11. mars 2024
Dear Krasimir,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly, our hotel very clean, and our terrace great. It's wonderful to hear that you had a comfortable and enjoyable stay with us, and we appreciate your kind words. We can't wait to welcome you back! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us!All the best and kind regards,SusanaHotel Lima

10/10 – Utmerket

Lars

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Allerbeste Lage in der Mitte von Marbella. Tolle Ausstattung und insbesondere, dass superfreundliche Personal sind zu erwähnen!
Bodde her 1 natt i mars 2024
Svar fra Susana - Atención al cliente den 8. mars 2024
Lieber Lars,Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Ihnen unsere Lage in der Mitte von Marbella gefallen hat und dass Sie unsere Ausstattung und unser freundliches Personal besonders hervorheben. Es ist unser Ziel, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und es ist großartig zu hören, dass wir das erreicht haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!SusanaHotel Lima

10/10 – Utmerket

Armando

Bodde her 1 natt i mars 2024
Svar fra Juan · Guest Experience den 2. apr. 2024
Gracias por su magnífica reseña. Esperamos tener la oportunidad poder darle la bienvenida pronto.

10/10 – Utmerket

sjoerdjan

Likte: Fasiliteter
Very nice , central location . Brand new updated hotel . Great friendly staff . Definitely recommend
Bodde her 6 netter i mars 2024
Svar fra Susana - Atención al cliente den 7. mars 2024
Thank you for taking the time to leave this great review of your recent stay with us. We are glad to hear that you found our location to be nice. Our staff is dedicated to providing excellent customer service, and we are delighted that you found them to be helpful and friendly.It has been a pleasure having you at the hotel and we look forward to your next visit! All the best and kind regards,SusanaHotel Lima

10/10 – Utmerket

Pascale og cooperstown

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Recently refurbished good value for the money
Bodde her 2 netter i februar 2024
Svar fra Susana - Atención al cliente den 7. mars 2024
Dear Pascale,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!All the best and kind regards,

6/10 – Grei

Luckshman

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Hotel was good, only criticism I have is very poor WiFi connection. They need to sort this out for good communication and for business user. Our room was not properly cleaned or stocked. This the worst hotel we ever stayed in Spain so far.
Bodde her 5 netter i februar 2024
Svar fra Susana - Atención al cliente den 5. mars 2024
Dear Luckshman,We greatly appreciate you taking the time to share your recent experience at our hotel. We're delighted that overall, your stay met your expectations. However, we deeply regret any inconvenience caused by the poor WiFi connection during your time with us.Please rest assured that we take your feedback seriously and are actively addressing these issues to ensure a more seamless experience for our guests in the future. We recognize the vital role of reliable WiFi for both communication and business needs, and we're committed to enhancing this aspect of our service.Furthermore, we've carefully noted your concerns regarding room cleanliness and stocking. Cleanliness is a cornerstone of our commitment to excellence, and we are dedicated to maintaining high standards in this regard. We encourage guests to communicate any issues directly to our reception desk, where our attentive staff are ready to assist promptly. While we understand and acknowledge your concerns, addressing them in real-time allows us to resolve them effectively and ensure your satisfaction during your stay.We genuinely value your preference for our hotel and eagerly anticipate the opportunity to provide you with an even more satisfying accommodation experience in the future.Kind regards,SusanaHotel Lima

10/10 – Utmerket

Danielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely modern hotel , super friendly staff
Bodde her 3 netter i februar 2024
Svar fra Susana - Atención al cliente den 27. feb. 2024
Dear Danielle,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us, and that our modern facilities and friendly staff exceeded your expectations. The entire team is very motivated by your kind observations!Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.All the best and kind regards,SusanaHotel Lima

10/10 – Utmerket

Paul

Bodde her 3 netter i februar 2024
Svar fra Susana - Atención al cliente den 21. mars 2024
Dear Paul,We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,SusanaHotel Lima

8/10 – Bra

ERMANNO og SONDRIO

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everithing perfect with the exception of the wifi line which was not sufficient
Bodde her 3 netter i februar 2024
Svar fra Susana - Atención al cliente den 25. feb. 2024
Dear Ermanno,Thank you for taking the time to share your review with us. We're delighted to hear that you had an overall enjoyable experience during your stay.However, we apologize for any inconvenience caused by the insufficient WiFi connection. We understand the importance of a reliable internet connection for our guests, and we will certainly look into ways to improve this aspect of our service.Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even more seamless experience in the future.All the best and kind regards,SusanaHotel Lima