Hello, Jason.Mabuhay! Thank you for sharing your review on your stay experience. Feedback like yours makes us so happy and motivates us to ensure we always create happy moments for all our guests. Again, thank you.All of us here look forward to welcoming you back at Your Oasis in the City, Somerset Millennium Makati. Your Guardian of Happy Moments,

Hello, Kyungsin. Mabuhay from Somerset Millennium Makati. We appreciate you taking time to rate us here during your recent stay. Feedback like this gives us more reason to improve our guest stay experience further. We look forward to welcoming you back and ensure to provide you a perfect score stay experience the next time around. Much appreciated.Your Guardian of Happy Moments,

Hello, Roger.Mabuhay! Thank you for sharing your feedback about your recent stay with us. We are delighted to know that you were well-looked after by our team. Your review will definitely be shared with them. Feedback like this also inspire us to further improve our guest service experience. Again, thank you.We look forward to welcoming you back here at Your Oasis in the City, Somerset Millennium Makati. Your Guardian of Happy Moments,

Dear Jason,Mabuhay from Somerset Millennium Makati!Thank you very much for taking the time to share your feedback and rating. We are very glad that you enjoyed the overall stay experience.Your feedback and rating is highly important to us as it would serve as our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.Once again, thank you very much for your trust and time.Your Guardian of Happy Moments,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

Hi, Michelle.Hi, Vergie!Mabuhay and thank you for sharing your feedback about your recent stay.We are delighted to know that you were well-looked after by our team. My team and I are always eager to improve our service quality and standards, and we appreciate your feedback about your recent stay. We have taken notes of your suggestion and put it into consideration. Once again, thank you. All of us here look forward to welcoming you back in Your Oasis in the City, Somerset Millennium Makati!Your Guardian of Happy Moments,

Dear Yuen Mei,Warm greetings from Somerset Millennium Makati.We are very sorry to learn about not being able to meet your expectations and the experiences you had to endure during your stay with us. We care about your experience and we realize no words can change your feelings of disappointment, or the inconveniences you experienced. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes.We do hope that this experience will not deter you from staying in any of our properties Locally and Globally, and for giving us the chance to serve you better in the future.Once again, thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

Dear Ms. Lilian,Mabuhay from Somerset Millennium Makati!We are very glad that you enjoyed the overall stay experience especially one of the key assets that deeply contribute to services provided, our Team Members.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

Dear Erving,Mabuhay from Somerset Millennium Makati!Thank you very much for sharing with us your feedback.. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back in the future.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, Guest SERVICESomerset Millennium Makati

Dear Maria Ledesma,Mabuhay from Somerset Millennium Makati!Thank you very much for providing us this Exemplary rating. A rating such as this would definitely inspire the team to strive more for continuous improvement and work harder to achieve customer satisfaction.We do hope to welcome you back here in the future as we are also very excited to share with you our new platforms that aim to elevate overall guest stay experience.Thank you for your trust and time,Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

Hi, Jason.Mabuhay! Thank you for sharing your stay experience. We are delighted to know that we have met your expectations and you were well-cared for by our team. Once again, thank you. All of us here look forward to welcoming you back here at Your Oasis in the City, Somerset Millennium Makati!Kind Regards

Hi, Carol.Mabuhay!Thank you for sharing your stay experience with us. We can't express how happy we are receiving wonderful feedback from our residents like you. We are delighted that you have had happy moments during your stay. It is also pleasing to know that you liked the hair conditioner too!Oh, and thank you for sharing a wonderful view from your room.We can't wait to welcoming you back here at Somerset Millennium Makati!

Hi, Roan. Thank you for taking the time to rate your stay experience with us. We are looking forward to welcoming you back and hope we get a chance to improve your experience. Please feel free to reach out to us on your next stay. Looking forward.

Hi, Victoria. Thank you for giving us a perfect score. This means so much to us and rating like yours motivates us more to exceed further our guest stay experience.Looking forward to welcoming you back here at Somerset Millennium Makati!Regards,

Hi, Mark. Wow! It's such a delight hearing wonderful feedback from our guests. This will definitely be shared with the rest of the team as we further improve our guest service experience.We are all looking forward to welcoming you back here at Somerset Millennium Makati!Kind regards,

Hi, Julie.Mabuhay! Thank you for taking the time to share your stay experience at Somerset Millennium Makati.It is very encouraging for us to know that you had delightful moments and felt safe during your stay. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering great guest experiences.We can't wait to welcome you back!

Hi, Erin.Thank you for taking the time to share about your stay experience.We are delighted to know that you have had happy moments with us. Feedback like yours gives us more motivation to better our guest service quality. We really appreciate your honest review and we will definitely look into your suggestions and recommendations. All of us here look forward to welcoming you back home here at Somerset Millennium Makati.

Hi, Erin. Thank you for taking time to share your stay experience with us. We sincerely appreciate feedback like yours as it motivates us to further improve our guest experience quality. We have also noted your concern and our Engineering team will definitely look into it. We can't wait to welcoming you back home here at Somerset Millennium Makati.Sincerely,

Hi, Irving.Mabuhay!Thank you for taking the time to share your stay experience.It is very encouraging for us to know that you are having happy moments while you are staying with us. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.All of us here look forward to welcoming you back on your next trip to Somerset Millennium Makati.Kind Regards,

Hi, Mr. Shurilla.Thank you for giving time to share about your stay experience with us. Feedback like yours keeps us motivated and inspired to further enhance our guests' stay experience. It was indeed a delight meeting you and we look forward to welcoming you back here at your oasis in the city, your home away from home, Somerset Millennium Makati. Much regards,

Warm Greetings from Somerset Millennium Makati.We are very pleased to know that you had a wonderful stay with us. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back here in the future as we are also eager to share with you our current plans to elevate the overall Guest experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millenium Makati

Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We are very thrilled to know that you appreciated the overall stay experience and it will be our thrust to strive more for a quality stay experience. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectation on the dining experience and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and improve for all of our guests. We hope to welcome you back in the near future so that you can experience the changes that we would love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

Hi, Jason.Thank you for taking the time to share your feedback about your recent stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Our cable provider experienced technical concern from their station.Rest assured, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for your valued feedback and we look forward to welcoming you back here at Somerset Millennium Makati.Kind regards,

Thank you for always making us part of your travel plan, Ms. Alou. We are delighted to hear that you enjoyed your stay and our service at the property.We look forward accommodating you again soon at the Somerset Millennium Makati.

Hi, Li-Shao.Thank you for sharing your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to you and to all our guests. We look forward to your next stay with us. Sincerely,

Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us.Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, AGSMSomerset Millennium Makati

Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectations on the breakfast experience as well as the Guest Elevator Set-up and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and elevate for all of our future guests. We hope to welcome you back in the near future so that you can experience the changes that we’d love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium Makati.Thank you very much for taking the time and giving us this rating. We do hope that you enjoyed the overall experience.Rest assured that your feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest Services

Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience especially.Rest assured that your heartwarming feedback and rating will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours SincerelyPatrick TANTUICO/ OIC, Guest Services.

Hello from Somerset Millennium Makati.Thank you for taking the time to share your experience at Somerset Millennium. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.We hope that you will return soon to create an even more memorable experience with us.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium Makati.We appreciate your time in getting connected back with us with your review. We are very happy that you enjoyed a big part of the stay experience whilst with us. Your appreciation means a lot to the team and we will certainly continue to further positive stay experiences. It was really regrettable that you had to endure the concern encountered on the air conditioning unit during your stay and as we take things seriously for improvement, your feedback will surely mark our notes to avoid recurrence for any future guests. We highly appreciate the opportunity you have given us with your feedback in order to improve and be able to serve all of our Guests better. We would love to welcome you back again here at Somerset Millennium Makati. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

Hello from Somerset Millennium.Thank you for the great rating! We are elated to know that you had a worth remembering experience during your stay with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium.Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Once again, Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

Warm greetings from Somerset Millennium Makati.Thank you for taking time to review Somerset Millennium Makati. We are very sorry to learn that this would be your rating for us. We always value our guests who are keen in giving us their feedback, which helps us improve our services.Please be assured that the rating received is conveyed to the Team. We hope that this would not deter you from further experiencing what our property has to offer, and we look forward to your return.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO / OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium.Thank you for the great review! We are very Happy to know that you enjoyed your overall stay experience with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your stay with us. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium Makati!We are elated on hearing how we are able to make each stay a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams.Looking forward to welcoming you back and providing with you an even more amazing experience in the future!Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

Thank you so much for your recent stay and review We felt excited that you liked the Service we provide and we are glad you appreciated it. While we were disappointed that we didn’t meet your expectations with the in room entertainment, we will be sharing your complete review with the rest of the team to ensure that we learn and grow from your remarks. We hope that you will stay with us again for your next trip as we are eager to show you what we have instore for our Guests in the near future.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest Services

Dear Edwin,Thank you for the great review! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

Dear Edwin,Thank you for taking the time to share your experience at Somerset Millennium Makati. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.I hope that you will return soon to create a more memorable experience.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

Thank you for the great review, Ms. Leilani! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. We do hope that you visit us here again in Somerset Millennium Makati.Thank you again for your time and trust.Warm regards,

Hello, Enrico.It is nice hearing wonderful feedback from you. We are glad you appreciated our location, and there's nothing more than knowing that our guests feel safe when they stay with us. We can't wait to have you back and create more happy moments with us! Looking forward.

Dear Christopher,Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

Dear James W,Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in our hotel.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager