Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Shangri-La The Fort, Manila

5 out of 5
Shangri-La The Fort, Manila
30th Street corner 5th Avenue, Bonifacio Global City, Taguig

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 463 av totalt 625 anmeldelser." "
Rangering på 8 − Bra. 113 av totalt 625 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 625 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 625 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 625 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Shangi la, the fort!!!
Best hotel experience of my life. We had a suite, and were treated like royalties. Even hotel arts in Barcelona looks like a child compared to this experience.
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Jesus Reignard Medel

Bodde her 4 netter i februar 2023
Svar fra Shangri-La The Fort, Manila Team den 19. feb. 2023
Dear Jesus, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Anthony og Pinehurst

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Global City has been well developed and is beautiful. Looking forward to the next visit. The Shangri La is located in a great place for shopping and eating.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

ANTHONY

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel however it’s expensive ; the staffs cater to all your need. The raging bull restaurant has wonderful steak and highly recommended.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Admirado

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, quite pricey though
Bodde her 2 netter i mars 2024

10/10 – Utmerket

LISA

Reiste med partner, Forretningsreisende
Likte: Renhold og fasiliteter
Great property in a great location.
Bodde her 4 netter i april 2024

8/10 – Bra

UKITA

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Ｏur Room key did'nt work.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Michael

Reiste med partner
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I chose to stay at Shangri-La for a 5 star vaccination weekend experience. I didn’t have a 5 star experience. There was an issue with the AC unit in our room. We tried to have the hotel address this for 2 days. The management was unprofessional, in addressing this issues and after we had to move rooms at 2am the second night, compensation was still not offered. This was after engineers examined the unit and stated there was a problem. I planed to bring medical conferences to this location but with this unprofessional service I would be embarrassed to do so.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jolene Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and friendly and safe
Bodde her 2 netter i april 2024

10/10 – Utmerket

SHERRY MAE

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Exceeded our expectations. The service is above and beyond. The staff are superb. The room and amenities are amazing! Cant recommend enough!
Bodde her 1 natt i april 2024

10/10 – Utmerket

LIN

Bodde her 2 netter i april 2024

10/10 – Utmerket

Mary og Burlingame

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

aris

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 star hotel with a 5 star service … I’m always gonna comeback here. The VIP horizon club is totally worth it 🙌💫
Bodde her 1 natt i april 2024

10/10 – Utmerket

Rhendyanno

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

RUDY HIN SONG

Bodde her 3 netter i mars 2024

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Young Hwa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, the exceptional service and hospitality always makes it a pleasure to visit.The bed is very comfortable and the room is spottlessly clean. There's also plenty of dining options, and the spa treatment was relaxing. However, the service was a bit underwhelming at the Horizon Lounge and could improve.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

rey marvin og American Canyon

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Denise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, excellent service. Malls and shops, restaurant in walking distance.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Kristofer

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Refer to my first feedback. Terrible staff and attention to detail.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Kristofer

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Stayed in Shang BGC for the remaining days of our 3week vacation in Manila after 11yrs. I thought it would be nice stay in a trusted Shang property so we leave Manila on a positive note. Did not happen. Terrible staff especially the welcoming ambassadors who greet you upon entering the hotel. A particular staff welcomed us by asking "did you get a suite or JUST a deluxe?". You do not use "just" or any point of comparison between your accommodations. I shared the feedback to the Manager, hours after I saw the same staff at the lobby. I greeted her wi to a big jolly smile on my face which returned by rolling her eyes, frowning, and snob attitude. This annoyed me expecting that as someone who works in hospitality, you do not/never engage with your "paying clients" with crass and antagonizing attitude. Regardless if your were the subject of a complaint! On our last day, I booked an airport transfer and preferred a luxury suv. I asked for a bmw suv and there was a back and forth over series 7 and x7. I know for a fact that series 7 is a sedan but they were saying that its an suv. I googled a picture, thinking there might be a little disconnect to how they call bmw models. I showed a picture of a bmw x7 suv, showed it to all their transport staff and everybody confirmed it was the same vehicle they have. Came the time we need drive to the airport, a bmw series 7 sedan was waiting for us. This is super annoying, disappoint, and downright unacceptable.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

rey marvin og American Canyon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you are looking for a great experience in your stay, this is it.

10/10 – Utmerket

Rosel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

LISA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i februar 2024

10/10 – Utmerket

Sara og Suffolk

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and attentive to guest needs. I really enjoyed the spa (indulge in the massage and scrub!) And the pool area was wonderful. I'll definitley stay again when I'm in Manila!
Bodde her 2 netter i januar 2024

8/10 – Bra

Gemma

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything is excellent except for the breakfast.Not good.
Bodde her 2 netter i februar 2024
Svar fra Shangri-La The Fort, Manila Team den 19. feb. 2024
Dear Gemma, Thank you for your rating and for taking the time to share your feedback. We are glad you had an excellent experience. At the same time, we are sorry to hear that your breakfast experience was short of your expectations. Please be assured that this has been communicated to the management. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Abraham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Shangri-La The Fort, Manila Team den 19. feb. 2024
Dear Abraham, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Omar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Probably the best city hotel I’ve stayed in, they’ve got it right in practically every single area. The general hotel fit out and rooms are of very high standard, f&b options are top tier and the gym is exceptional. Local area is buzzing with vibrant bars and restaurants. This hotel will always be my home when I visit Manila!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Allan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Allan, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Holly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceptional property.
Bodde her 1 natt i januar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Holly, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Michael

Bodde her 2 netter i januar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Michael, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Marita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Marita, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Edward

Bodde her 1 natt i januar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Edward, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Sharon Del Villar

Bodde her 1 natt i januar 2024
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Sharon, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

William og Corona Del Mar

Reiste med partner
Likte: Fasiliteter
Have stayed here a number of times and it’s always a pleasure to return. The hotel is in a great location and has a beautiful pool and gym. Rooms are spacious and comfortable. It’s getting close to time for a bathroom update but apart from that this hotel is tops in Manila.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Chris

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Dante

Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ed

Bodde her 2 netter i desember 2023
Svar fra Shangri-La The Fort, Manila den 19. feb. 2024
Dear Ed, Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Frederick

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Allison

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Rochelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Lydia

Likte: Renhold og overnattingsstedets bygg og tilstand
Surrounding of the hotel is good because it is located in BGC. Hotel is clean but not the lobby's not big enough. Overall it is an overpriced hotel. You can live in other hotel with the same hotel standard without having to pay that much. We wouldn't get a grab back to Manila that night and avail of their hotel car for 5000 pesos
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Eric

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Daniel

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Maria Victoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, great amenities and awesome staff.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Marielle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
we had an amazing stay
Bodde her 2 netter i desember 2023

10/10 – Utmerket

cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the location and atmosphere
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Vicky

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent surrounding area.
Bodde her 1 natt i november 2023