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Anmeldelser av Oriental Zen Suites

3 out of 5
Oriental Zen Suites
1545 Alfonso Mendoza St., Sampaloc, Manila, Metro Manila

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 17 av totalt 38 anmeldelser." "
Rangering på 8 − Bra. 12 av totalt 38 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 38 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 38 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 38 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Gerald

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I loved the staff, security and front desk help was amazing...rooms are not good
Bodde her 5 netter i desember 2023
Svar fra kv den 2. jan. 2024
Good day!Dear our valued guest,thank you for taking the time to share your experience with us on Agoda. We are delighted to hear that you found our staff helpful here at Oriental Zen Suites, it is our duty and responsibility to make you feel safe and comfortable. We are truly sorry about the room where you checked in, we are currently working it on to make it better and more presentable.Thank you again for your kind words and we look forward to welcoming you back soon.Best regards,Kisse VillanuevaFront Desk Officer

4/10 – Dårlig

Yusuke

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
インターネットが接続できなかった。ロビーも部屋もルーターには繋がるんですが。テレビもつかない。
Bodde her 3 netter i november 2023

8/10 – Bra

Mariaroselli

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the staff! I just dont like the internet service
Bodde her 10 netter i november 2023
Svar fra joy den 12. nov. 2023
" Good day Ms. Shasta. Thank you so much for leaving feedback regarding your stay.Thank you so much for appreciating Oriental Zen Staffs. With regards to the wifi, if we are fully booked the signal is really slow and we do apologize for this inconvenience. We will take this into consideration to further improve our internet service.We hope to see you here again.Sincerely,Joy GutierrezFront Desk Officer "

6/10 – Grei

Vusumzi

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Remodelling of the property is needed. Bigger bathrooms with AC. I didn't have a window & my circadian rhythym was getting messed up. Would be best if the whole place moved to another location because it's in a terrible spot. No dining options. They would not let me check in 2 hrs ahead of time even though the room was ready. Terrible. Phils is not now I had to go around to pass time & come back to check in... 😐😏 The staff was nice but the room was not.
Bodde her 12 netter i oktober 2023
Svar fra Joy den 5. nov. 2023
Good day, Mr. Vusumzi. Thank you for taking the time to leave feedback regarding your stay here in Oriental Zen.We will carefully take into consideration your feedback with regard to the property's bathroom, location and AC.We deeply apologize if this has caused you inconvenience regarding your stay.With regards to the check-in time, we are just following the hotel's protocol for the standard check-in of the guests which is 2:00pm onwards.Again, we apologize if this caused inconvenience on your part as we're only following the protocol of the hotel.Thank you so much for appreciating the staff of Oriental Zen Mr. Vusumzi. And rest assured that we take into consideration all of our guest's feedback.Thank you,Joy GutierrezFront Desk Officer

8/10 – Bra

J

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property started to show its age. There were conwebs in my room. Free breakfast no longer offered.
Bodde her 1 natt i oktober 2023
Svar fra joy den 15. okt. 2023
" Good day Ms. Judith.We appreciate you for leaving feedback with regards to your stay. Rest assured we will take this in consideration to further enhance the cleanliness & ambience of the room.Regarding the free breakfast we deeply apologize as we no longer offer this in the hotel.But we always remind the guest that food deliveries are allowed & we can also offer our assistance to order you your food.Thank you again for this feedback.Sincerely,Mary Joy GutierrezFront Desk Officer "

10/10 – Utmerket

Florepis og Elyria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a very pleasant stay. Room is spacious and clean. Staff is very accomodatin. Thanks
Bodde her 2 netter i september 2023
Svar fra Jesse den 29. sep. 2023
Thank you for a very encouraging comment. Our staff would surely indeed appreciate it. And they will definitely excel on their performance.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 Stars from me. This is an excellent place located very close to the University of Santo Tomas (where I needed to be). It was my second visit, as I consider that the overall value, for the price paid, is superb. Very clean rooms - adequate for purpose. The staff at reception are lovely and always willing to help. Security guards are efficient, professional and extremely helpful. I have no hesitation in recommending this hotel to other travelers. If only they could improve the quality of the Wi-Fi in the rooms it would be perfect. I would happily pay a bit more for good room WiFi. Having said that, the Wi-Fi in the Lobby is excellent, so I downloaded Netflix Films in the Lobby, to watch in my room. Thanks again Oriental Zen for an exceptionally good value experience.
Bodde her 2 netter i september 2023
Svar fra NAlvaro den 13. sep. 2023
Thanks so much for sharing your experience with us. We’re glad that you enjoyed your stay here in our hotel. We loved being of service to you and hope we can assist you again soon and would love to get in touch with you about how we can make it even better next time. if any of your friends or family will require accommodation near UST or university belt area, please let them know about us! Your feedback is appreciated, and we hope to be of help again soon!

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic value reasonably priced rooms. Clean, comfortable and well furnished. Reception staff are lovely. Always happy to help and assist. Security Guards are excellent.
Bodde her 9 netter i juli 2023
Svar fra Jesse den 9. aug. 2023
Hello Sir David! we are indeed very happy for the encouraging comments we received from you. This will definitely boost the performance of our staff. Thank you.

10/10 – Utmerket

Zenaida

Bodde her 3 netter i mai 2023

10/10 – Utmerket

Mariaroselli

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I love everything about it! The staff is very accommodating and nice. The place is safe too with the security guard every night and day
Bodde her 14 netter i april 2023
Svar fra Oriental Zen team den 24. apr. 2023
Hi Maam Shasta,Our whole team wanted to say thank you for choosing our humble hotel. It was a pleasure serving you and you are welcome back anytime in the future.Thank you so much

10/10 – Utmerket

David Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff worked to help with a room change that my our stay more enjoyable. always smiling and security was excellent.
Bodde her 14 netter i mars 2023
Svar fra Oriental Zen Team den 24. apr. 2023
Hi Sir David,We appreciate you taking the time to write a review for us. Serving you is always a pleasure. Hope to see you again on your next stay.Stay safe!

10/10 – Utmerket

Eleanor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
An amazing city hotel
My stay was amazing !! The hotel is in a really good location meaning that getting a grab to tourist attractions is really cheap. The staff on the reception desk were so helpful and also allowed me to get an early check in to my room after getting a night flight to Manila. The room was very comfortable. The wifi unfortunately doesn’t reach the rooms but that wasn’t really an issue for me. The only other thing I would mention is that the address of the hotel given is actually across the road from the hotel so don’t be alarmed if you get a taxi to the address and can’t see the hotel - it’s a little further up the road on the other side but very easy to see.
Bodde her 1 natt i mars 2023
Svar fra Oriental Zen Team den 24. apr. 2023
Good Day Ma'am Eleanor,Thank you so much for taking the time to post a review on us. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon

10/10 – Utmerket

Dewayne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly love the guard's very nice friendly very clean beautiful place and nice low price really like the place very peaceful

10/10 – Utmerket

Reumel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best

8/10 – Bra

Felix

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2022

4/10 – Dårlig

Scott

Bodde her 1 natt i juni 2022

8/10 – Bra

soren

Bodde her 12 netter i mars 2022

2/10 – Forferdelig

Edward

Bodde her 2 netter i mars 2022

10/10 – Utmerket

Jude David

Bodde her 4 netter i desember 2021

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Please do not believe about their parking. It says on their booking “parking included” but my niece and nephew were told that they have to park on the street and need to pay 100 pesos for tanod fee.
Bodde her 1 natt i juli 2021
Svar fra Cathleen den 12. juli 2021
Hi! We deeply apologize but we have limited free parking on the dates of your booking, the street parking is what we can offer at that time to avoid inconveniences of towing your vehicle. Thank you for taking your time to let us know about this and the management will try their best to solve this kind of issue. We hope you could see us again. Thank you.

10/10 – Utmerket

Russell

Bodde her 5 netter i januar 2021

8/10 – Bra

Karen

Bodde her 4 netter i januar 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
Bodde her 3 netter i oktober 2019
Svar fra Des den 22. nov. 2019
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra D den 8. okt. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The room was clean and the staff were great but the pillows were hard - my only complaint.
Bodde her 2 netter i august 2019
Svar fra D den 8. okt. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jay og Davao

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
security and service are okay
Bodde her 1 natt i august 2019
Svar fra C den 8. okt. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
You get what you pay for
I didn’t expect much from the hotel, since I only needed a place to stay in the area. The staff was very helpful and pleasant. I noticed that the lobby didn’t have any airconditioning. When I got to my room, the furnishing was very basic, with crooked cabinet doors and creaking headboard. There was a toothbrush packaging left at the base of the sink maybe from a previous occupant. Air-conditioning was a window-type model, which was working well, but couldn’t handle the heat coming in from the windows spaces (not insulated). The ad said there would be a Queen-sized bed, but I was surprised to see 2 single beds joined together. I hurt my knee on the wooden bed frame in between the beds. The wifi was almost non-existent. I actually chose this hotel over another one because they claimed there was free in-room wifi.
Bodde her 3 netter i juni 2019

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i mai 2019

10/10 – Utmerket

mark og Essex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a modern feel to the building. The rooms were big enough with a good size wardrobe and cupboard space to store food and drinks. Housekeeping did a great job, and breakfast was delivered warm and on time.
Bodde her 9 netter i mai 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice location close to huge SM Lazaro shopping mall w/big supermarket, food court, ETC, biggest Quiapo and Divisoria markets. Super clean, spacious and comfortable rooms. Impressed by high quality staff servicing needs and interests of every client, helping to find directions, recommended favorite landmarks, point of interests, any special needs. Especially friendly, attentive and helpful Reynalyn and Aylin. Hotel owner checking and working on satisfaction of each client, solving any questions and problems in timely manner. Excellent working amenities like kitchen, A/C, restroom, ETC. I'd recommend this beautiful hotel to anybody looking for comfort and great services.
Bodde her 14 netter i november 2018
Svar fra Ailyn-Oriental Zen Suites den 18. des. 2018
Dear Sir Alex! It is always our pleasure to serve and assist you! Thank you for good review we hope that we can meet you again on your next visit!

6/10 – Grei

Verifisert reisende

Budget Stay
There are roaches in the room. The toilet door auto locked by itself which freaked me out. The area around the hotel is kinda dirty. Spot a lot of dog poos.
Bodde her 1 natt i oktober 2018
Svar fra Ailyn-Oriental Zen Suites den 18. des. 2018
Dear Valued Guests: Thank you for taking your time to make a review,yet we apologised for the inconvenience during your stay,the Management had already take actions, we hope that we will see you again on your next visit! Thank you

6/10 – Grei

henry

Likte ikke: Romkomfort
Decent but very small rooms
The staff when you check in is nice and the rooms and hotel is pretty clean. Comfort is not much. The first room was so small I was not sure what to do with my suitcase so I had them upgrade me to the larger room which was bigger but very plain. I was okay for one night but would not care to stay very long.
Bodde her 2 netter i juli 2018
Svar fra Reyn-Oriental Zen Suites den 17. okt. 2018
Good Day, thank you for giving the positive experiences in our Hotel, we're pleasure to served you. We hope to see you again in our hotel. Have a great day!

8/10 – Bra

Rich og Jacksonville, Fl

Likte: Renhold og personale og service
Nice hotel, far from the airport, but overall great weekend stay
Bodde her 3 netter i august 2018
Svar fra Jesse den 18. okt. 2018
Thank you.

10/10 – Utmerket

Jean og Singapore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice & Clean, very helpful staff
Hotel is very nice & new. Value for money. Near SM & bus station.
Bodde her 2 netter i januar 2018
Svar fra Ailyn-Oriental Zen Suites den 13. jan. 2018
To our Valued Guests;Thank you for taking your time to make a review it is always a pleasure to serve you. Hope to see you again on your next stay Have a great day ahead.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to my neighborhood.
Staff are friendly and efficient. Breakfast was free and fast. Facility is clean.
Bodde her 3 netter i juni 2017
Svar fra The Front Desk Officers den 8. juli 2017
Dear Guest. Thank you for pointing your positive experiences in our food, facilities and services that our Hotel has to offer. Thank you for being our guest and We hope to see you again in our hotel. Best regards.

8/10 – Bra

mark kiel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good budget place near UST
Staff were polite, accommodating and eager to assist you. Management is very kind and generous, too. Very good location, walking distance from UST and SM San Lazaro. Parking is only for 2 cars (suv may not fit, will park parallel on street), but mostlikely, you'll be the only car parked there. Security guards are also ok.
Hi Sir! Thank you for the review and staying with us,its been a pleasure to serve you!We are looking forward having you again as a guest in our hotel. Have a nice day!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Preferred choice of students for 2-night stays
Simple restful interior. Good room with comfortable bed and cool air-conditioning. Breakfast is a choice from local fast food and can be delivered to your room even at 5:30am. Front desk is very helpful in managing local calls. Hotel is walking distance to schools and is a preferred choice of students for short 2-night stays especially during board exams.
Hi good day! Thank you for the review and staying with us,we appreciate it very much,looking forward to having you again as a guest in our hotel Have a nice day ahead!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to were I conduct busines.
It's an awesome stayed,especially the staff.good job!!!