Utendørsbasseng

Anmeldelser av Manila Grand Opera Hotel

3 out of 5
Manila Grand Opera Hotel
925 Doroteo Jose St. cor Rizal Ave., Sta Cruz, Manila, Manila

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 45 av totalt 214 anmeldelser." "
Rangering på 8 − Bra. 72 av totalt 214 anmeldelser." "
Rangering på 6 − Grei. 50 av totalt 214 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 214 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 214 anmeldelser." "

7,4/10

Renhold

7,6/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jennilyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the best in Manila thats still Affordable . I keep comming back here as they alwayes go the extra mile for me
Bodde her 2 netter i januar 2024
Svar fra Jaz den 8. mars 2024
Hi Jennilyn, thank you so much for your positive review! We're thrilled to hear you enjoyed your stay at our hotel. We can't wait to welcome you back for another memorable experience.

10/10 – Utmerket

Joe

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The friendliest staff from amy other hotel around the world that i have visited
Bodde her 6 netter i mai 2024
Svar fra Jaz den 13. mai 2024
Hi Joe!Thank you so much for your wonderful compliment! We appreciate it so much. We are thrilled to hear that you found our staff to be the friendliest you've encountered in your travels. Your kind words mean a lot to us and we look forward to welcoming you back on your next visit.Thank you and we hope to see you again!

8/10 – Bra

Maylyn

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

8/10 – Bra

Bliss

Likte: Renhold og personale og service
Staff are corteous and approachable as well
Bodde her 5 netter i mars 2024
Svar fra Jaz den 23. mars 2024
Hello Bliss, We're glad to hear that you found our staff courteous and approachable. We're committed to improving to ensure a better experience for all our guests.

8/10 – Bra

Lourdes

Friendly and helpful staff, but food during breakfast need varieties of selection
Bodde her 3 netter i mars 2024
Svar fra Reservation Staff den 9. mars 2024
Hi Ms. Lourdes, It's great to hear that you found the staff friendly and helpful. Your feedback about the breakfast selection is valuable; offering a wider variety of options could enhance the overall dining experience for guests. You might consider sharing your suggestions with the hotel management for considerations.

10/10 – Utmerket

Ericellen

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Darryl

Good value motel. Staff very friendly and helpful. Very clean. Swimming pool very good. No complaints whatsoever
Bodde her 1 natt i januar 2024
Svar fra Jaz den 8. mars 2024
Hi Darryl, your kind words warm our hearts! We're delighted you had a great time at our hotel. Looking forward to accommodating you again soon.

8/10 – Bra

Ole Storm

Bodde her 10 netter i januar 2024
Svar fra Jaz den 8. mars 2024
Hi Ole Storm, Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 – Dårlig

David og Oshkosh

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It was ok . I stayed there in the past and it was a much better experience. This time around the shower head didn’t work properly because it was broken.
Bodde her 1 natt i desember 2023
Svar fra Jaz den 8. mars 2024
Hi David! Your feedback is vital in helping us make positive changes, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back and offer you an improved and delightful experience.Thank you again for bringing your concern regarding the shower head to our attention, and we look forward to the opportunity to make it right.

10/10 – Utmerket

EDMUND

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Jaz den 8. mars 2024
Hi Edmund, thank you for giving us perfect rate. We hope on seeing you again.

6/10 – Grei

Martin

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Emebeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to walk around Manila.staff are nice
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Jan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Old School
Schönes historisches Hotel in netter Lage nahe Chinatown.
Bodde her 3 netter i november 2023

4/10 – Dårlig

JAMES og THOMASTOWN

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very dirty, small rooms, lift too busy, breakfast not much options, noisy, rooms stinks. Only thing good is staff is very friendly
Bodde her 3 netter i november 2023

2/10 – Forferdelig

Alexander

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 27 netter i november 2023

10/10 – Utmerket

JEANETE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Too
Sauberes, neu renoviertes Zimmer 437, feste Betten, saubere Wäsche und gute Handtücher. Frühstück lecker. Obst super. Service sehr gut. Freundlich. Pool grosse Klasse, ganz ruhig, groß. Nebenan 7-11. Draussen Dim Dim. Restaurant im Hotel gut. Preiswert und lecker
Bodde her 2 netter i november 2023

10/10 – Utmerket

RAFEEQ

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I AM HAPPY BEAUTIFUL HOTEL
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Norhayna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

8/10 – Bra

madel

Bodde her 1 natt i oktober 2023

8/10 – Bra

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
For the location in Manila, this is a nicer hotel than you expect. Room was on the small side with just a small window not over looking much. But the room was nice and clean. Bed was comfortable. Refrigerator was a little dingy but no biggie. Bathroom clean with a shower that was ok. Dinning had good food. Breakfast was not bad.
Bodde her 3 netter i oktober 2023

8/10 – Bra

Laurie Nae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

Ronald

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Buffet breakfast is very good . Best breakfast in any hotel. Rooms are newly renovated, very very clean and modern. Large flat screen TV. Swimming pool . Casino on the premises. LRT station is connected to the hotel . Friendly staff throughout the entire hotel.
Bodde her 3 netter i september 2023
Svar fra Daryl den 25. sep. 2023
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the rating you gave. We are glad to know you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

4/10 – Dårlig

Ebonee

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really wanted to like this property but found it hard on a daily to do that! Very few staff members were helpful or nice. The front desk and mister donuts were the absolute worst. No communication you need front desk to reset your pass to actually get into your room. Wifi pass lasts about 24 hours then expires o you need a new one and a pass to use the pool. All would have been ok if someone had actually told me this. Not one member did. Then to make it worse I actually reset my room pass to get access thinking it was a fault when it is part of their normal process. So I didn’t find out till the 3rd day that it needs to be done daily. I asked for cocktails and it came with no alcohol which by the way would be otherwise called a mocktail…. And then they had pina colada on the menu but had no clue how to make one. Complete waste of money. The pol has mould around the tiles at the steps. The plant boxes are literally weeds. Just very run down. So many people standing around but not a lot cleaning. Has major potential this hotel but feel management is lacking, Pros Elevator staff were awesome. The security guards at the door were so very nice.
Bodde her 3 netter i august 2023
Svar fra tal den 28. aug. 2023
Hi,We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.

8/10 – Bra

Francisco og Los Angeles

Bodde her 2 netter i juli 2023
Svar fra Daryl den 13. aug. 2023
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall good
Bodde her 2 netter i april 2023
Svar fra Daryl den 9. mai 2023
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy customer
All in all excellent service apart from the wifi which is kept on disconecting
Bodde her 2 netter i april 2023
Svar fra Daryl den 9. mai 2023
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

10/10 – Utmerket

Emmanuel

Bodde her 1 natt i mars 2023
Svar fra Daryl den 9. mai 2023
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 – Bra

laurent

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2023
Svar fra Daryl den 9. mai 2023
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i februar 2020
Svar fra Evan den 22. feb. 2020
Good day, Sir/Madam! Apologies if your expectations were not met on your stay. May we ask what areas can we improve on our service? Your feedback helps so we may be able to provide the best service we can offer. Thank you.

6/10 – Grei

Verifisert reisende

Reiste med familie
Bodde her 4 netter i februar 2020
Svar fra Evan den 22. feb. 2020
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and good customer service. We enjoyed our stay with the hotel. We absolutely recommend it to prospective holiday makers
Bodde her 1 natt i februar 2020
Svar fra Evan den 9. feb. 2020
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
un des plus ancien batiment de l epoque 1900 hotel tres annee 50 service omnipresent restaurant de qualite parfois un peu long piscine appreciable situation ideale pour shopping dans chinatown a une heure de l aeroport si pas trop de traffic 500 p par grab pas trop bruyant tres bon rapport qualite prix par rapport aux hotels chers a proximite de l aeroport
Bodde her 1 natt i februar 2020
Svar fra Evan den 7. feb. 2020
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time despite some setbacks. We hope to make it much better on your next visit. Best regards and have a nice day!

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Good pool. Very bad location. Didn't have a good view from our room to see. We didn't get the room we book online we when we got there. Our sink was leaking that we had a puddle. Everything that said it was free online wasn't free in person we had to pay if we wanted an extra towel or laundry or anything else. Every day we had to change the wifi password. We had a very hard time sitting everyone to sit in our tiny little room.
Bodde her 9 netter i januar 2020
Svar fra jen den 31. jan. 2020
Hi, Good day! It's really unfortunate that you were disappointed by the size and general layout of the rooms at our property. Sorry that you weren't satisfied. But the size of our room is designed for two occupants only, this also applies to the free amenities in the room like towel. It is also indicated in the voucher of all the inclusions that you have booked online. The rooms we offer has a breakfast and wee also offer a room without breakfast for cheaper price. Maybe you were able to book online a room without breakfast. We only receive bookings that are booked by the guests themselves. We sincerely hope you found accommodations which met your expectations on the rest of your trip.

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
特に問題は、ありません。
Bodde her 1 natt i januar 2020
Svar fra Evan den 27. jan. 2020
Thank you very much for giving us a feedback on your stay at our hotel. We hope you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t like Nothing at all about hotel, westerners beware Nothing but rice and s—T , disorganised staff Like headless chickens 🐔
Bodde her 1 natt i januar 2020
Svar fra Jen den 25. jan. 2020
Dear Sir/Madam, It's really unfortunate that you were disappointed with your stay in the hotel. May we know the specific reasons on why did you felt this way? So that we can improve and correct our services. We do hope to make things much better for you and our other guests. Thank you and have a nice day.

4/10 – Dårlig

Ilocanoak og Taipei

Forretningsreisende
Likte ikke: Renhold og personale og service
Everything is a walking distance- grocery, school, church, lrt, jeepney, etc. The staff though are not very friendly save for some elevator people. They are too strict and too suspicious. I seldom see them smile like most Filipinos or like most people in the hospitality business. Their housekeeping didn’t even bother to wash the used glass and just returned it to the rack as if it it was already clean. Towels do not feel fresh nor do they smell like fresh. Aircon is unsightly and so dirty. TV is old. Internet is slow and you need to go down every 24 hours to ask for new passwords as they won’t give it to you over the phone.
Bodde her 2 netter i januar 2020
Svar fra Evan den 19. jan. 2020
Sir/Madam, we are sorry to know of the dissatisfaction you had at the hotel. Thank you very much for giving us a review on your stay at the hotel and thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 – Dårlig

Pamy og Parañaque

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Facilities are too basic, not for a holiday. Food was good though and the jakuzi in the pool looked interesting. Next time I will not go there for a holiday. Maybe for a business trip I would.
Bodde her 1 natt i desember 2019
Svar fra Evan den 7. jan. 2020
Sir/Madam, we are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know. We are also currently renovating our rooms to make your stay much better for you and our other guests. Thank you and have a nice day.

6/10 – Grei

kataoka

Bodde her 4 netter i desember 2019

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i desember 2019
Svar fra Jen den 11. des. 2019
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 3-star rating you gave us. We hope to make it much better on your next visit. Best regards and have a nice day.

6/10 – Grei

Tzu Ling

Bodde her 3 netter i november 2019

10/10 – Utmerket

Evangeline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Been here 2nd time now, I like the location it’s very easy for me to go from point A to B. Will definitely come back and will recommend to friends.
Bodde her 3 netter i november 2019
Svar fra Jen den 13. nov. 2019
Thank you for recommending the hotel and for giving the hotel an excellent rating. We are happy to know you had a good time during your stay. We hope you could visit us again soon. Have a nice day.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very polite and nice.the hotel very clean nice atmosphere.food always good..
Bodde her 13 netter i oktober 2019
Svar fra Jen den 1. nov. 2019
Thank you very much for the 5 points high rating you gave us. It is our honor and pleasure having served you well. We are glad to know you enjoyed your stay. We hope to see you again soon. Best regards.

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel is clean
Bodde her 1 natt i oktober 2019
Svar fra Jen den 14. okt. 2019
Thank you very much for the 5 points high rating you gave us. It is our honor and pleasure having served you well. We are glad to know you enjoyed your stay. We hope to see you again soon. Best regards.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place very clean , staff very pleasant and polite.
Bodde her 5 netter i oktober 2019
Svar fra Evan den 8. okt. 2019
Thank you for making time to give us positive feedbacks! We hope you had a great stay at our hotel and we hope to see you again soon! Have a great day ahead!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
historical
Bodde her 1 natt i september 2019
Svar fra Evan den 23. sep. 2019
We hope you had a lovely stay at our hotel. We appreciate your feedback. We hope to see you soon. Have a nice day!

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie
I like its strategic location. i dont like its parking condition.
Bodde her 1 natt i september 2019
Svar fra Evan den 23. sep. 2019
We hope you were satisfied with your stay and we appreciate you for giving us a feedback to further improve on our services. Have a nice day!

4/10 – Dårlig

Beverly

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will not stay here again.
Everything is in poor condition- room (old), towels (looks very used), aircon (not cool).. food was average. Will not stay here again and recommend.
Bodde her 2 netter i september 2019
Svar fra evan den 4. sep. 2019
Good day, Ms. Beverly! We apologize for the experience you have had during your stay here at Manila Grand Opera Hotel. We appreciate you for taking time to make a review as this would help us improve our services and facilities. Thank you and have a nice day!

8/10 – Bra

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフの対応の良さが一番印象に残った。 全てのスタッフの対応が心地よいものだつた。
Bodde her 3 netter i august 2019
Svar fra jen den 9. okt. 2019
喜んで奉仕します。 あなたが私たちとの快適な滞在を望んでいました。 ありがとうございました。

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked being closer to my relatives in Tondo, Manila and what I don’t like is that their towels are old and no longer white
Bodde her 4 netter i mai 2019