Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 536 av totalt 756 anmeldelser." "
10 – Utmerket
536
Rangering på 8 − Bra. 144 av totalt 756 anmeldelser." "
8 – Bra
144
Rangering på 6 − Grei. 35 av totalt 756 anmeldelser." "
6 – Grei
35
Rangering på 4 − Dårlig. 21 av totalt 756 anmeldelser." "
4 – Dårlig
21
Rangering på 2 − Forferdelig. 20 av totalt 756 anmeldelser." "
2 – Forferdelig
20
9,4/10
Renhold
9,4/10
Personale og service
9,2/10
Fasiliteter
9,4/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Jarl
Reiste med familie
28. mars 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott og luksuriøst
Flott beliggenhet, nærme Terminal 3
Jarl
Bodde her 1 natt i mars 2023
Svar fra Hilton Manila den 29. mars 2023
Thank you for your rating us a perfect 10.0. Your feedback through the form of rating is valuable to us. This inspires us to continuously spread the light and warmth of Filipino hospitality. We hope you had a memorable stay and we look forward to seeing you again soon.
10/10 – Utmerket
Analyn
4. mars 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Analyn
Bodde her 1 natt i februar 2019
Svar fra John den 5. mars 2019
Hi Analyn. Thank you for your ranking us 10 out of 10. We look forward to further exceed your expectations the next time. Hope you had a memorable stay. Looking forward to seeing you again soon.
8/10 – Bra
Danilo
15. jan. 2019
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Danilo
Bodde her 2 netter i januar 2019
Svar fra John den 15. jan. 2019
Hi Danilo. Thank you for your ranking us 8 out of 10. We couldn't wait to further exceed your expectations the next time. We hope to see you again.
10/10 – Utmerket
felipa
Reiste med familie
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property, we liked it
felipa
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Marissa
21. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Marissa
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Jay
17. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kkl
Jay
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Peggie og Manvel
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location and accessibility of this hotel. There are plenty of shopping and restaurants to choose from. There is even a large casino nearby if you like to gamble. I would definitely stay here again on my next trip to the Philippines
Peggie
Bodde her 1 natt i mai 2024
2/10 – Forferdelig
Rosalia
Reiste med familie
12. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was no running water throughout the facility. I was very dissatisfied.
Rosalia
Bodde her 1 natt i april 2024
Svar fra Hilton Manila den 20. mai 2024
Dear Rosalia,Thank you for your feedback. We take all guest concerns very seriously and strive to ensure a comfortable stay for everyone.After thoroughly investigating the situation, we found no records of a water interruption during your stay, and there have been no other complaints about this issue from other guests. We understand that this discrepancy might be frustrating, and we would like to learn more about your experience to address it accurately.Could you please provide us with additional details about when and where you encountered this issue? You can email us at mnlph_hotel@hilton.com. This information will help us better understand and resolve any potential problems.We value your satisfaction and want to ensure all your concerns are properly addressed. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us improve our services.Best regards,
8/10 – Bra
Tomoki
8. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tomoki
Bodde her 3 netter i april 2024
10/10 – Utmerket
Nanette
7. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the customer service. It made us feel welcomed.
Nanette
Bodde her 1 natt i april 2024
10/10 – Utmerket
Wade og Fairfield
Reiste med familie
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very beautiful, clean and very nice staff!
Wade
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Timothy og Casper
Reiste med familie
5. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife and her family were very impressed.
Timothy
Bodde her 1 natt i april 2024
10/10 – Utmerket
talia
Reiste med partner
27. apr. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Best hotel to stay near the airport
talia
Bodde her 1 natt i april 2024
10/10 – Utmerket
Nanette
26. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked very much the customer service.
Nanette
Bodde her 3 netter i april 2024
10/10 – Utmerket
Kathrin
26. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kathrin
Bodde her 1 natt i april 2024
10/10 – Utmerket
alex
Reiste med partner
25. apr. 2024
Likte: Fasiliteter
The hotel itself is good, outside the surrounding area is too busy.
alex
Bodde her 1 natt i april 2024
10/10 – Utmerket
Karen
Reiste med familie
25. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay April 2024 easy access to shops and staffs are very helpful.
Karen
Bodde her 2 netter i april 2024
10/10 – Utmerket
Beatrix
Reiste med familie
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
World class!
Beatrix
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Beatrix
Reiste med familie
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
World class!
Beatrix
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Scott og Garden City
20. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Scott
Bodde her 2 netter i april 2024
8/10 – Bra
Brendan
Reiste med familie og små barn
19. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hilton hotel standards hotel - location handy to airport - but concerning areas around hotel
Brendan
Bodde her 1 natt i april 2024
10/10 – Utmerket
Rolina
Reiste med familie og små barn, Reiste med familie
16. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I greatly appreciate the Hilton Manila staff especially to Margaret. She contacted me when I was about to board my flight to Boracay because I left my wallet with $2000 in my hotel room’s bathroom. The integrity of Hilton Manila is exemplary. Thanks Hilton Manila. I enjoyed our stay.
Rolina
Bodde her 1 natt i april 2024
10/10 – Utmerket
Juliet
Reiste med en gruppe
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is too close to the airport which is very convenient when traveling alone.
Juliet
Bodde her 2 netter i februar 2024
10/10 – Utmerket
randall
Reiste med familie
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super friendly and helpful staff.
randall
Bodde her 2 netter i april 2024
10/10 – Utmerket
Neil Angelo
14. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Neil Angelo
Bodde her 1 natt i april 2024
10/10 – Utmerket
CHENG og San Francisco
Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good hotel
CHENG
Bodde her 2 netter i april 2024
8/10 – Bra
Efren
Forretningsreisende
11. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are very cordial and helpful. Property is very clean and rooms are updated and comfortable. Definitely coming back to stay when time allows.
Efren
Bodde her 2 netter i april 2024
10/10 – Utmerket
Pamela
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel for layover
Pamela
Bodde her 1 natt i april 2024
10/10 – Utmerket
Virginia
9. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool is spectacular! Good way to end a fabulous trip to the Philippines. 15 minutes to the NAIA International Airport via the skyway.
Virginia
Bodde her 1 natt i april 2024
8/10 – Bra
Patrick
Reiste med familie
8. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, good staff, close to the airport and shops
Patrick
Bodde her 1 natt i april 2024
10/10 – Utmerket
Douglas og Waldorf
Reiste med familie
5. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay
Douglas
Bodde her 1 natt i april 2024
10/10 – Utmerket
Michael og Long Beach
Reiste med familie
31. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice part of Manila. Beautiful hotel with shopping and restaurants right next door. Big, spacious, clean and safe. Would definitely recommend this hotel to travelers visiting Manila.
Michael
Bodde her 1 natt i januar 2024
10/10 – Utmerket
Liza
Reiste med partner
29. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only issue I have is the shower the hot water was off an on. Same issues what I had the last time we stayed. Sink and the bathtub hot water was fine.
Liza
Bodde her 2 netter i mars 2024
8/10 – Bra
Lyle
27. mars 2024
Likte: Renhold og personale og service
The hotel was nice but the shower kept going strong and then weaker water pressure.
Very clean and comfortable
Lyle
Bodde her 1 natt i mars 2024
10/10 – Utmerket
Ellen Ching Han
Reiste med familie
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love and enjoy our stay here
Ellen Ching Han
Bodde her 3 netter i mars 2024
10/10 – Utmerket
Derek
21. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Derek
Bodde her 4 netter i februar 2024
4/10 – Dårlig
MASATO
Reiste med familie og små barn
18. mars 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
受付の女、態度が悪い。
MASATO
Bodde her 1 natt i mars 2024
Svar fra Hilton Manila den 21. mars 2024
Dear Masato- san,Thank you for bringing your concerns to our attention regarding your experience with one of our team members at the reception desk. We sincerely apologize for any negative interaction you encountered during your stay.Providing exceptional customer service is a top priority for us, and we regret that the attitude of our team member did not meet the standards we expect from our staff. Please be assured that we take your feedback seriously, and we will address this matter promptly with the individual involved.We strive to create a welcoming and accommodating atmosphere for all our guests, and we are disappointed to learn that we fell short of your expectations in this instance.Your comfort and satisfaction are paramount to us, and we would like to extend our apologies for any inconvenience or discomfort this may have caused you. If there are any specific details you would like to share with us about your interaction, we would greatly appreciate the opportunity to further investigate and improve our service.We genuinely value your feedback, and we hope to have the chance to restore your faith in our hotel during any future visits. If there is anything more we can do to assist you or make your stay more enjoyable, please do not hesitate to reach out to us directly.Thank you for bringing this matter to our attention, and we appreciate your understanding.Best regards,
10/10 – Utmerket
Rodney
Reiste med partner
14. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Special thanks to Ed, Simon and Alex in the pool bar. Also, thank you, Sugar from the lounge restaurant.
Rodney
Bodde her 2 netter i mars 2024
Svar fra Hilton Manila den 19. mars 2024
Dear Rodney,We're delighted to hear that you had a wonderful experience at our pool bar with Ed, Simon, and Alex, as well as at the lounge restaurant with Sugar. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're thrilled that our team members exceeded your expectations. We'll be sure to pass along your kind words of appreciation to Ed, Simon, Alex, and Sugar. Thank you for taking the time to recognize their outstanding efforts, and we look forward to welcoming you back for another enjoyable visit soon!Best regards,
2/10 – Forferdelig
ALEX
Forretningsreisende, Reiste med familie
11. mars 2024
Staff at the front desk extremely bad behavior and need a training
ALEX
Bodde her 1 natt i mars 2024
Svar fra Hilton Manila den 11. mars 2024
Dear Alex,Thank you for bringing your concerns to our attention regarding the behavior of our front desk staff. We strive to provide exceptional service to all our customers, and we regret to hear about your negative experience.In order for us to address this matter effectively, could you please provide more details about the specific incident or behavior you encountered? Understanding the specifics will help us to identify areas for improvement and take appropriate action.We take all feedback seriously and are committed to ensuring that our staff members represent our values of professionalism and respect at all times. Rest assured, we will investigate this issue thoroughly and take necessary steps to prevent similar incidents from occurring in the future.Once again, we appreciate your feedback and apologize for any inconvenience caused. Please feel free to reach out to us directly with any additional information or concerns you may have.Best,
10/10 – Utmerket
Ronaldo og Gardena
9. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ronaldo
Bodde her 4 netter i mars 2024
Svar fra Hilton Manila den 11. mars 2024
Dear Ronaldo,Thank you for taking the time to rate our service with five stars. We truly appreciate your positive feedback and are delighted to hear that you were satisfied with your experience overall.While we're grateful for your high rating, we also want to ensure that every aspect of our service meets your expectations. If there are any specific areas where you believe we can improve or if you encounter any issues in the future, please don't hesitate to let us know.Your satisfaction is our top priority, and we are committed to continuously improving our service to better serve you and all our valued customers.Thank you once again for your support, and we look forward to welcoming you back soon.Best,
8/10 – Bra
Amalia
8. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The free breakfast offered is excellent with lots of varieties of food. The room accommodation is perfect. Just stayed for one night so I don’t have anything else to add.
Amalia
Bodde her 1 natt i mars 2024
Svar fra Hilton Manila den 11. mars 2024
Dear Amalia,Thank you very much for your positive feedback regarding your recent stay with us. We're thrilled to hear that you enjoyed our complimentary breakfast and found the variety of food to your liking. It's wonderful to know that you also found your room accommodation to be perfect for your needs.We're delighted that you had a pleasant experience during your brief stay with us. Should your travels bring you back to the area, we would be honored to welcome you again and provide you with the same level of excellent service.If there's anything else we can assist you with in the future or if you have any additional feedback, please feel free to reach out to us at any time.Thank you once again for choosing to stay with us, and we hope to have the opportunity to host you again soon.Best,
10/10 – Utmerket
Rhoderick og Daly City
Reiste med familie
6. mars 2024
Likte: Fasiliteter
The people greeted us cheerfully and were very helpful in our stay. Food was outstanding and the amenities were great. It was nice being right next door to the mall and not too far from Mall of Asia. Will definitely stay here again on my next adventure.
Rhoderick
Bodde her 3 netter i mars 2024
Svar fra Hilton Manila den 7. mars 2024
Dear Rhoderick,We are thrilled to hear about your wonderful experience during your stay with us! Our team takes great pride in providing cheerful and helpful service to ensure our guests feel welcomed and valued throughout their stay. We are delighted that you enjoyed our outstanding food and great amenities. Being conveniently located next door to the mall and not too far from Mall of Asia added to the convenience and enjoyment of your stay.Thank you for your kind words, and we are excited to welcome you back for your next adventure. Until then, safe travels and best wishes from all of us here!Best regards,
10/10 – Utmerket
Roy
Reiste med partner
3. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The luxurious room was very spacious. The staff wonderful. Enjoyed the buffet for breakfast and lunch
Roy
Bodde her 2 netter i mars 2024
Svar fra Hilton Manila den 5. mars 2024
Dear Roy,We're delighted to hear that you enjoyed your stay with us! It's fantastic that you found our luxurious room spacious and our staff wonderful. We're also pleased that you enjoyed the buffet offerings for both breakfast and lunch. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience soon!Best regards
10/10 – Utmerket
Melnora
Reiste med en gruppe
28. feb. 2024
Melnora
Bodde her 1 natt i februar 2024
Svar fra Hilton Manila den 1. mars 2024
Dear Melnora,Thank you so much for your positive response. We appreciate your positive review and we look forward to welcome you back again.Best regards,
10/10 – Utmerket
christopher
Reiste med partner
28. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best stays ive ever had
Cant wait for our next trip
christopher
Bodde her 2 netter i februar 2024
Svar fra Hilton Manila den 1. mars 2024
Dear Christopher,We're absolutely thrilled to hear that your stay with us was one of the best you've ever had! Providing memorable experiences for our guests is what we strive for, and we're delighted to know that we succeeded in making your stay enjoyable.We can't wait to welcome you back for your next trip! If there's anything special you'd like us to arrange for your next visit or if you have any preferences, please feel free to let us know. We're looking forward to exceeding your expectations once again. Safe travels until we meet again!Best regards,
8/10 – Bra
John
27. feb. 2024
John
Bodde her 2 netter i februar 2024
Svar fra Hilton Manila den 21. mars 2024
Dear John,Thank you for your recent stay with us and for taking the time to provide your feedback. We greatly appreciate your positive rating of 4 out of 5 stars.We strive to deliver exceptional experiences for all our guests, and your feedback is invaluable to us in achieving this goal. To ensure that your next stay with us exceeds your expectations and merits a perfect score, we would love to hear more about your experience and any areas where you believe we could improve.Is there anything specific that you feel could have been better during your stay? Your insights and suggestions are incredibly valuable to us as we continuously work to enhance our services and amenities.Please feel free to share any additional feedback or specific requests you may have. We are committed to providing you with an outstanding experience, and we will do everything in our power to ensure that your next visit with us is nothing short of perfect.Once again, thank you for choosing [Hotel Name]. We look forward to the opportunity to welcome you back and to exceed your expectations in every way possible.Best regards,
10/10 – Utmerket
QUERUBIN
20. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very helpful staff.
QUERUBIN
Bodde her 1 natt i februar 2024
Svar fra Hilton Manila den 1. mars 2024
Dear Querubin,Thank you for your kind words! We're delighted to hear that you found our staff to be very helpful during your stay. Providing excellent service and assistance to our guests is a top priority for us, and we're thrilled that our team members were able to enhance your experience.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Best regards,
6/10 – Grei
Jan Cornelis
Reiste med familie
18. feb. 2024
Likte: Renhold
Likte ikke: Personale og service
HILTON KUSINA
I will not recommend to use the Lounge at Hilton. Service is far below a 5* hotel or as what you might expect.
Kusina gives you very good breakfast buffet and value for the money, service of employees here is very good, staff very friendly.
Jan Cornelis
Bodde her 2 netter i februar 2024
Svar fra Hilton Manila den 21. feb. 2024
Dear Jan,Thank you for sharing your feedback with us regarding your recent experience at our hotel, particularly regarding the Lounge and Kusina.We apologize that the service you received at the Lounge did not meet your expectations. Providing exceptional service is a top priority for us, and we regret any inconvenience or disappointment you may have experienced. Your comments have been shared with our management team, and we will take steps to address any areas where improvements are needed to ensure that all of our guests receive the high level of service they deserve.On a positive note, we are thrilled to hear that you enjoyed the breakfast buffet at Kusina and found it to be a good value for the money. We are especially pleased to hear that the service provided by our employees at Kusina was very good and that you found our staff to be friendly. Your kind words will be shared with the Kusina team, as they work hard to provide exceptional experiences for our guests.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,
10/10 – Utmerket
May
Reiste med familie
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and modern. Close to NAIA Terminal 3. Lounge bar is awesome. Pool bar is fun too.
May
Bodde her 1 natt i februar 2024
Svar fra Hilton Manila den 21. feb. 2024
Dear May,Thank you for taking the time to share your positive feedback following your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us.We're thrilled that you found our hotel to be clean and modern. Creating a comfortable and contemporary atmosphere for our guests is a priority for us, and we're glad that you appreciated our efforts in this regard.We're also pleased to hear that our proximity to NAIA Terminal 3 was convenient for you. Providing easy access to transportation hubs is important, and we're glad that our location met your needs.It's fantastic to hear that you enjoyed our Lounge bar and found it to be awesome. We strive to create inviting spaces where guests can relax and enjoy themselves, and we're delighted that our Lounge bar provided a memorable experience for you. Additionally, we're glad that you had fun at our pool bar.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,
8/10 – Bra
Marcelina
Reiste med familie
17. feb. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Accessable
Marcelina
Bodde her 1 natt i februar 2024
Svar fra Hilton Manila den 21. feb. 2024
Dear Marcelina,Thank you for your feedback regarding accessibility during your recent stay at our hotel.Ensuring accessibility for all our guests is a priority for us, and we're pleased to hear that you found our hotel to be accessible during your visit. We strive to provide a welcoming environment for all individuals, regardless of their needs or abilities.If there are any specific areas where you believe we can improve accessibility or if you have any suggestions for how we can better accommodate our guests, please don't hesitate to let us know. Your input is invaluable as we continue to enhance our services and facilities.We appreciate you choosing to stay with us and hope to welcome you back again soon.Best regards