Dear Jan,It is wonderful to see your rating of 8 out of 10. It seems that overall, you had a positive experience with our services. This sort of feedback is incredibly helpful and serves as an affirmation of the efforts we put in to provide our customers with the best service possible.However, we can see there is still room for improvement to make your experience even better. Your satisfaction is our main priority, and we are always striving to meet the highest standards. We would love to hear your thoughts on how we could elevate your experience from good to excellent. Your feedback is greatly appreciated, and we look forward to serving you again soon with our continuous commitment to excellence.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Valued Guest,It is indeed a pleasure to read that you have rated your experience with us as "10 out of 10". Your high rating is a testament to our team's dedication and commitment to delivering exceptional service.We're delighted that you enjoyed our spa facilities. The setting was indeed designed with an intention to provide a deeply relaxing space for our guests. The aquamarine pool, cabanas, steam room, sauna, jacuzzi, and treatment room all are part of our efforts to create an environment where you can unwind and rejuvenate. We trust our ESPA treatments added to your holistic wellness experience.In addition, our state-of-the-art gym facilities, conveniently located adjacent to the swimming pool, aim to provide a comprehensive health and fitness experience to all our guests. We hope that it played a significant role in enhancing your stay with us.Once again, we are thrilled to have received your 10 out of 10 rating and we look forward to welcoming you back for another delightful experience in the near future.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Ole Theodor,Thank you for taking the time to provide us with such positive feedback about your stay. It is rewarding to know that our services have met your expectations and we are delighted that you had an enjoyable stay. We strive for excellence at all times and are thankful for your kind words.

Dear Nima,Thank you for taking the time to leave your review. We appreciate your feedback and value your loyalty. We strive to provide our customers with the best possible service and experience, and we are continuously working on improving our operations. We hope that you continue to find our services satisfying and look forward to serving you again in the future.

Dear Maren,Thank you for your feedback! We're glad you had a good stay with us and we hope to see you again soon.

Dear Odd Rune:Thank you for your lovely review, your support is truly appreciated. We are very proud to be a luxury Manchester Hotel. We look forward to welcoming you back soon. Kind regards, Reception Team

Dear Thomas, Thank you for your lovely review, your support is truly appreciated. We are very proud to be a luxury Manchester Hotel. We look forward to welcoming you back soon. Kind regards, Reception Team

Dear Markus, Thank you for your lovely review, your support is truly appreciated. We are very proud to be a luxury Manchester Hotel. We look forward to welcoming you back soon. Kind regards, Reception Team

Dear Valued Guest, Thank you for taking the time to leave such a lovely review, it is truly appreciated. Really happy you enjoyed your short breaks Manchester. We are looking forward to welcoming you back to the Edwardian Manchester in the near future. Kind regards, Reception Team

Thank you for your review Odin. We are pleased to hear you had an enjoyable stay with us and hope to welcome you back to the hotel soon.

Thank you! We look forward to welcoming you back in the future.

Thank you! We look forward to welcoming you back in the future.

Dear Lisa,Your words of appreciation have truly brightened our day. We are thrilled to hear that you found our staff friendly and helpful and that you enjoyed the luxury that we strive to provide at The Edwardian Manchester. It gives us immense joy when our guests choose to stay with us again, and we eagerly look forward to welcoming you back.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Brian,It is always a pleasure to hear that our guests have had a fabulous stay with us. At The Edwardian Manchester, we are dedicated to providing a memorable experience and your kind words serve as an affirmation of our efforts.Our location on Peter Street, right in the heart of the city, is indeed a delight for our guests and we are glad you found it convenient.We look forward to welcoming you back on your next visit.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Gokcehan,Your perfect rating is greatly appreciated. It's our pleasure to know that you had an exceptional experience at the Edwardian Manchester. We are committed to providing our guests with the best possible service and your feedback serves as an affirmation of our efforts. We hope to have the pleasure of welcoming you back soon.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Mari-Clare,Your rating of 4 out of 5 has reached us and we are indeed gratified by your positive assessment of our establishment, the Edwardian Manchester.Your rating suggests that you had an enjoyable experience with us, which aligns with our dedication to ensuring that every guest has a memorable stay. We are particularly pleased to note that the fusion of contemporary Japanese and Mexican cuisines at our award-winning Peter Street Kitchen may have been part of your experience. As you may know, we take pride in offering a diverse menu, complemented by a selection of fine wines, cocktails, and sake, all intended to enhance the dining experience of our guests.It's our belief that true hospitality is found in the balance of high-quality food, comfortable surroundings, and professional service. We strive to maintain this balance at all times to provide a unique and delightful experience.However, we are aware that there's always room for improvement and we are committed to striving for perfection. Your rating inspires us to continue to improve and serve our guests better.Once again, thank you for your feedback and we look forward to your next visit to our hotel.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Herve,It's truly delightful to read your positive feedback about your stay at Hotel The Edwardian Manchester. We're thrilled to know that our convenient location added to the enjoyment of your visit.Our spa is indeed an oasis of tranquillity, created with the intent to offer our guests a space to unwind and rejuvenate. The features you've mentioned, such as the aquamarine pool, cabanas, a steam room, sauna, jacuzzi and treatment room for ESPA treatments, are all part of the experience we've designed to make your time with us as relaxing as possible. We're glad to hear that it resonated with you.Moreover, we're pleased that you enjoyed your time at The Library, our in-house bar. It's a place where guests can relax and enjoy a fine selection of beverages in a cosy atmosphere.We're happy to share that our hotel also boasts 20 stunning event spaces that can accommodate a variety of events, from small gatherings to grand celebrations and corporate conferences. Should you ever require such services in the future, we would be delighted to assist you in crafting a memorable event.Thank you once more for choosing Hotel The Edwardian Manchester. We look forward to welcoming you back in the near future.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear John,It's delightful to hear that your stay with us met all your expectations, and we are particularly pleased that you found our breakfast to be a highlight.Our team takes great care in crafting a unique breakfast experience that caters to all tastes and dietary preferences. From the vibrant freshness of our fruits to the comforting warmth of our cooked options, we believe that the first meal of the day should be a feast of flavors and a celebration of culinary variety. It's inspiring to hear that our efforts have resonated with you.We understand that a good breakfast is even more important for our guests who are staying with us for business purposes. It is indeed our pleasure to ensure that our guests are fueled for their day ahead, whether it be for a day of meetings or sightseeing.Thank you for taking the time to appraise us. We look forward to welcoming you again and providing another memorable stay.

Dear James,It truly warms our hearts to hear that you enjoyed your stay at The Edwardian Manchester and found our location to be ideal. Indeed, being nestled on Peter Street provides a unique charm and advantage, allowing our guests to experience the bustling city life right at their doorstep.Our team members strive to create a friendly and welcoming environment for all our guests, and your kind words regarding their helpfulness have certainly reaffirmed our commitment to hospitality excellence. This is the high standard we aim to uphold and it is gratifying to know that our efforts are appreciated.In addition, we hope you had a chance to explore our award-winning Peter Street Kitchen. It offers a unique blend of Japanese and Mexican cuisines, carefully curated to please the most discerning palate, accompanied by an array of fine wines, cocktails, and sake. We believe in providing a comprehensive experience, encompassing not only comfortable stay but also an extraordinary culinary journey.Looking forward to the pleasure of welcoming you back in the near future for another memorable experience.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Sarah,It's wonderful to hear that your stay at The Edwardian Manchester was deserving of a five-star rating. Your high praise is something we work tirelessly to achieve and it is rewarding to know that our efforts are being recognized.Our team's mission is to provide exceptional service to all our guests, and we are elated to note that we met your expectations. It brings us immense pleasure to learn that you enjoyed your time with us.We eagerly await the opportunity to welcome you back for another delightful stay. Your satisfaction and continued trust in us are our highest rewards.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Sophia,Your generous rating of 4 out of 5 truly fills us with joy. It's wonderful to learn that you had an enjoyable stay with us at The Edwardian Manchester.Our culinary team takes great pride in curating a menu that brings together the best of two worlds. It is indeed an exciting journey to explore the refined flavours of contemporary Japanese cuisine, beautifully paired with the vibrant and spirited Mexican dishes. And when these are complemented with our selection of fine wines, cocktails, and sake, we believe it makes for a dining experience that is truly memorable.We hope you were able to dwell into this gastronomical adventure at the Peter Street Kitchen during your stay. Your generous rating encourages us to strive for excellence in every aspect of our services. We look forward to welcoming you again at The Edwardian Manchester, where we hope to not just meet, but exceed your expectations.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Marco,It is wonderful to hear that you consider The Edwardian Manchester an excellent choice in the city center. Our location is indeed one of the features that we are very proud of. Set on Peter Street, we are nestled in the heart of the city, making it convenient for our guests to explore Manchester and all its vibrant offerings.We aim to provide our guests with a comfortable and enjoyable stay, allowing them to experience the city's hustle and bustle right at their doorstep. Your positive feedback affirming the value of our strategic location genuinely pleases us.Should you plan another visit to Manchester, we hope you will consider us again for your accommodation needs. It would be our pleasure to welcome you back to our hotel.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Holly,It is delightful to know that you rated your experience at The Edwardian Manchester as a perfect 5 out of 5. We are pleased to see that we were able to make your stay enjoyable.Our team is committed to providing our guests with exceptional service and it is always rewarding to know that our efforts have been recognized and appreciated.We hope that we have left a memorable impression and that we will have the pleasure of welcoming you back in the future. Your satisfaction is our greatest reward and we look forward to continually exceeding your expectations.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Shamarah,Your kind words regarding your stay at The Edwardian Manchester are much appreciated. It's wonderful to hear that you found our location convenient and our rooms comfortable and well-appointed. Providing a high standard of comfort and amenities is fundamental to us, and we aim to offer our guests a seamless, enjoyable experience. Your positive feedback affirming that we were successful in this endeavor is truly gratifying. We will continue to strive to provide our guests with exceptional service and we look forward to welcoming you back for another pleasant stay in the future.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Martin,We're grateful for your rating of 4 stars for The Edwardian Manchester. It's gratifying to see that our efforts to provide a unique and enjoyable experience are being well received.We're particularly proud of our Peter Street Kitchen, which provides a fusion of Japanese and Mexican cuisines, complemented by an exquisite selection of fine wines, cocktails, and sake. Our aim is to create a memorable dining experience for all our guests, and it is wonderful to know that you had the opportunity to try it.We hope you'll return soon and perhaps we can strive to turn that 4-star rating into a perfect 5. We're always looking for ways to enhance our guests' experiences and your feedback is invaluable in this regard.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Naresh,Your rating of our services is highly appreciated. We are glad to note that your experience at The Edwardian Manchester was largely positive, reflected in the four-star rating you've given us. Your feedback, whether it is in the form of a full review or a simple rating like this, is valuable to us. It helps us understand our guests' perceptions and experiences. We always strive to provide a welcoming and comfortable environment, and we are pleased to see that we were able to meet your expectations in many areas.However, we also acknowledge that there is always room for improvement. We are committed to providing a five-star experience for all our guests, and we continue to work diligently to achieve this goal. Once again, thank you for rating us. We look forward to welcoming you back, promising to make your next stay at The Edwardian Manchester an even more enjoyable one.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Rauan,It's wonderful to hear that you appreciated our prime location at The Edwardian Manchester. We are indeed fortunate to be situated where guests like you can easily access various attractions.We understand that you found our rooms to be a bit dated. Our hotel carries a blend of classic and contemporary styles, offering our guests an experience that's reminiscent of the Edwardian era. Nevertheless, we continuously strive to maintain the highest standard in our facilities to ensure our guests' comfort and satisfaction.Your comments concerning the seating by the pool area have been noted. Our pool area is one of our most popular amenities and we want everyone to be able to enjoy it to the fullest.We value your feedback as it helps us identify the areas we can improve the guest experience. We hope to have the opportunity to welcome you back for another stay and provide you with the excellent service and comfort you deserve.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Florence,We are delighted to hear that you had a great stay at The Edwardian Manchester. It's truly rewarding to know that our efforts to provide a satisfying experience were successful during your visit.Our team takes pride in their dedication to ensuring that every guest feels welcomed and comfortable. We hope that your stay with us was not only comfortable but also memorable. We would be honored to welcome you back in the future. Your satisfaction is our main priority, and we are committed to continuously improving our services to ensure that each stay is better than the last.Once again, thank you for choosing The Edwardian Manchester. We look forward to hosting you again soon.

Dear Sergio,I sincerely apologize for the experience you encountered during your stay at The Edwardian Manchester. Your feedback is taken seriously and we truly regret any discomfort you may have felt due to the misunderstanding around your reservation details.Our priority is to provide all our guests with an exceptional level of service and your feedback is crucial for us to do so. We strive to ensure that every guest is well informed and has a clear understanding of what is included in their reservation. It appears that in your case, we fell short of this standard.Please be assured that we are dedicated to maintaining a professional and respectful atmosphere. The incident you shared does not reflect the standard of service we aim to deliver and we deeply regret if our actions came across as anything less.We hope this experience will not deter you from choosing The Edwardian Manchester in the future. We would be delighted to welcome you back and provide you with the premium service that we are known for.

Dear Paul,It's truly delightful to hear that your experience at The Edwardian Manchester was rated a perfect 5 out of 5. Your satisfaction is our ultimate goal, and it's rewarding to know that we were able to meet your expectations.Our hotel aims to offer not just comfortable accommodations, but also recreational facilities for our valued guests. Your high rating suggests that you might have taken advantage of our modern gym and adjacent swimming pool. We hope that these facilities contributed positively to your overall experience, providing you with the opportunity to unwind and keep fit during your stay. Please consider our hotel as your home away from home, and know that you are always welcome here. We look forward to the opportunity of serving you again in the future.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear NodDj,Your detailed feedback about your recent stay at Hotel The Edwardian Manchester is much appreciated. It is wonderful to hear that you found our hotel aesthetically pleasing and our spa facilities up to your expectations. Our spa has indeed been designed to provide a serene and relaxing environment, and it's great to know that you noticed our efforts.I'm sorry to hear, however, that your sleep was less than perfect due to the bed comfort. Rest assured that we take such feedback seriously and always strive to ensure a comfortable stay for all our guests.I also understand that your breakfast experience did not meet your expectations due to the rushed atmosphere and lack of warm service. Our breakfast is indeed a popular feature, offering a wide variety of fresh and hearty options to kick-start the day. We aim to make this a calm and refreshing experience for all our guests, and we appreciate your patience during busy periods.Your comments have been noted and will contribute to our continuous efforts to provide a superior experience. It is through feedback like yours that we are able to constantly monitor and improve our service.While you are not in a rush to return, we hope that you might reconsider and give us another chance to provide you with the top-notch service and hospitality that The Edwardian Manchester is known for.Warm Regards,Mirela RomanReception Manager

Dear Nicole,Your wonderful review truly made our day! It's fantastic to read that our friendly and helpful team contributed positively to your experience at The Edwardian Manchester.We're delighted that you found our rooms and pool/spa area clean and attractive. Our team takes pride in maintaining the highest standards of cleanliness and comfort for our guests.Indeed, our location in the heart of the city, set on Peter Street, is one of the features that our guests appreciate the most. We're thrilled that you found this advantageous for your stay.It was a pleasure having you as a guest and we look forward to welcoming you back for another exceptional experience at our hotel in the future.

Dear Paris,Your feedback about your recent stay at The Edwardian Manchester is truly appreciated. It is heartening to hear that you found our hotel to be clean and our staff lovely. We take immense pride in maintaining the highest standards of cleanliness and service for valued guests like you.Our location at Peter Street, right in the heart of Manchester, is indeed one of our major attractions. We're delighted to know that it served you well, offering you seamless access to the Spinningfields business district, the vibrant Northern Quarter, and the shopping and nightlife at Deansgate. However, it's unfortunate to hear that our breakfast service did not live up to your expectations. Your feedback is important to us and we will certainly take your comments into account as we continually strive to improve our guest experience.We are thrilled to know that you would consider staying with us again. While you may choose to explore other breakfast options in the vicinity on your next visit, we do hope to have the opportunity to delight you with every other aspect of your stay.Warm Regards,Mirela RomanReception Manager

Dear Stuart,Your succinct yet powerful "five star" review truly made our day at Hotel The Edwardian Manchester. It's wonderful to know that your stay with us was worthy of a full five-star rating.It's always our goal to provide an exceptional experience for our guests, and we're thrilled that we were able to meet your expectations. Our team here is dedicated to ensuring that every guest feels well taken care of and enjoys their time at our hotel.Thank you for choosing us for your stay. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Kind Regards,Mirela RomanReception Manager

Dear Joy,Your feedback is essential to us, and we are grateful that you have taken the time to share your experience at The Edwardian Manchester. We are pleased to hear that you found our check-in process seamless and enjoyed the comfort of our beds and the facilities in the bathroom. Our team strives to ensure that every guest feels comfortable and well-cared for.However, we regret to hear about your less than satisfactory experience regarding breakfast and room service. We understand how important these aspects are for a pleasant stay and your comments highlight areas where we can strive to improve. Regarding your point on waiting times for breakfast, we are continuously working on logistics to make this process as smooth as possible, as we believe that starting the day with a leisurely meal is part of the ideal hotel experience. We also understand your concerns with room service. It's important to us that guests feel at ease when ordering food to their rooms, and we are sorry if this was not your experience. Your remarks about the spa are noted. We aim to provide a relaxing experience for all our guests, and we understand that pre-booking may not suit everyone's schedule.Please rest assured that we consider every comment as an opportunity to grow and provide a better experience for our guests. Your feedback is invaluable in our pursuit of excellence. We hope to have the chance to welcome you back and show you that The Edwardian Manchester is devoted to providing a superior guest experience.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Trevor,Your feedback is incredibly important to us and we truly appreciate you sharing your experiences at the Edwardian Manchester. It's heartening to hear that our central location was convenient for your exploration of Manchester. Indeed, our proximity to the Spinningfields business district, Northern Quarter, and Deansgate makes us a perfect choice for both business and leisure travellers.However, it's disappointing to hear that your check-in experience fell short of your expectations. As a hotel, we pride ourselves on delivering efficient and friendly service, and we are sorry that we didn't meet these standards during your visit. We are always striving to improve our guest experience and we will take your comments on board.As for your note on our room decor, we appreciate your input. Our rooms are designed to offer a comfortable and convenient stay to all our guests, and we regret if they did not meet your personal preference. Rest assured, we are always looking for ways to enhance our guests' stay and your feedback is valuable in this regard.Once again, thank you for taking the time to share your thoughts with us. We hope to have the opportunity to welcome you back in the future, promising an experience that reflects our commitment to excellence in hospitality.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Eki,Firstly, let me express my sincere apologies for the inconvenience you experienced during your recent stay with us at The Edwardian Manchester. We understand that the situation with your room allocation was less than ideal and we are truly sorry for any delay it may have caused.The satisfaction of our guests is our top priority and we strive to provide an exceptional experience for everyone. It is disheartening to learn that we were unable to meet your expectations this time around.Regarding your comment about valet parking, we appreciate you sharing your concerns. Feedback like yours helps us continuously improve our services and enhance the overall guest experience.Please accept our apologies once again, and rest assured that we are taking your feedback seriously. We hope that this experience will not deter you from staying with us in the future and we look forward to having the opportunity to serve you better.Warm Regards,Jonny WolstenholmeFront of House Manager

Dear Gavin,It is evident from your rating that your recent stay at The Edwardian Manchester did not fully meet your expectations. We strive to provide each guest with an exceptional experience, and it seems we may have fallen short in your case. Nonetheless, your feedback is invaluable to us. It provides a different perspective and helps to identify any areas that may require our attention to improve our service. We would be grateful if you could provide more detailed feedback. This will help us understand your experience better and ensure we take the necessary steps to improve for future guests. Please feel free to reach out to our team directly, if you wish to discuss your stay further. We are always ready to listen and make changes where necessary. We do hope you will give us another opportunity to demonstrate the high standard of service we usually pride ourselves on at The Edwardian Manchester.Warm Regards,Jonny WolstenholmeFront of House Manager