Sengetøy av topp kvalitet, senger med overmadrass og safe på rommet

Anmeldelser av Residence Inn by Marriott Manchester Piccadilly

4 out of 5
Residence Inn by Marriott Manchester Piccadilly
40 Laystall Street, Manchester, England

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 197 av totalt 287 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 287 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 287 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 287 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 287 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Trine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra opphold
Lå på hotellet i forbindelse med fotballkamp, og dette hotellet var perfekt for oss som par. Vi hadde en leilighet med kjøkkendel som inneholdt kjøleskap, fryser og koketopp. Veldig bra. Frokosten på hotellet var helt ok, men opplevde mugg på brødskiven, så etter dette ble det ikke frokost på oss. Lite og velge i under frokost. Men ellers tipp topp! Lå litt unna byen, men tok bare 7 minutter og gå, så var vi midt i sentrum i Manchester. Veldig bra!
Bodde her 5 netter i januar 2024
Svar fra Alex den 18. jan. 2024
Dear Trine,Thank you for taking the time to share your feedback. We're delighted to hear that our hotel was perfect for your stay and that you enjoyed the amenities in the apartment. We appreciate your comments about breakfast and apologize for any inconvenience caused. Rest assured, we will address the issue to ensure a better experience in the future. We're glad you found our location convenient and hope to welcome you back for another excellent stay.

6/10 – Grei

Marek

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Generelt fornøyd
Bodde her 2 netter i desember 2023
Svar fra Alex den 29. des. 2023
Dear Marek,Thank you for your feedback and for giving us a rating of 6/10. We appreciate your input, and if there are specific aspects that we can improve or if there are any concerns you'd like to share, please feel free to provide more details.We value your feedback, and we hope to have the opportunity to enhance your experience on a future visit.

10/10 – Utmerket

Anders Næss

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Alex den 11. nov. 2023
Thank you for your 10/10 rating

10/10 – Utmerket

Arentine

Bodde her 1 natt i oktober 2023
Svar fra Alex den 11. nov. 2023
Dear Arentine,Thank you for the perfect 10/10 rating! We appreciate your kind feedback. If you have any specific comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to the opportunity to welcome you back for another excellent experience.

10/10 – Utmerket

Mariann

Bodde her 3 netter i oktober 2023
Svar fra Alex den 5. nov. 2023
Dear Mariann,Thank you for your 10/10 review! We're thrilled to hear that you had an excellent experience. If you have any specific comments or feedback you'd like to share, please feel free to do so. We look forward to welcoming you back in the future.

10/10 – Utmerket

Lars Erik

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Suverent hotell, kort gangavstand til sentrum
Bodde her 1 natt i oktober 2023
Svar fra Alex den 31. okt. 2023
Thank you for your 10/10 score.

10/10 – Utmerket

Per Christian

Bodde her 2 netter i oktober 2023
Svar fra Alex den 25. okt. 2023
Dear Per Christian,Thank you for your perfect 10/10 review! We're thrilled to receive your feedback, and we're delighted that your experience with us was excellent. Your support is greatly appreciated, and we can't wait to welcome you back for another outstanding stay in the future.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Me and my friends had a great stay for 3 nights in october. The staff and the service was brilliant, and the room was great. The restaurant/breakfast area was a little crowded (small space, many guests), but the food was great. Will absolutely recommend this hotel.
Bodde her 3 netter i oktober 2023
Svar fra Alex den 11. okt. 2023
Thank you for the fantastic 10/10 review! We're thrilled to hear that you and your friends enjoyed your stay, appreciated our staff and service, and liked the room. We apologize for the crowded breakfast area but are pleased that you enjoyed the food. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

8/10 – Bra

Jan Erik

Bodde her 3 netter i september 2023
Svar fra Alex den 14. okt. 2023
Thank you for your score! We appreciate your input. Please feel free to share any additional feedback you may have.

8/10 – Bra

Darren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Alex den 22. mai 2024
Thank you for the 4/5 rating! I'm glad you had a positive experience. If there's anything specific we can improve, please let us know. We look forward to serving you again!

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast was very nice but could have been more organised as to where everything is.
Bodde her 1 natt i mai 2024
Svar fra Alex den 20. mai 2024
Dear Christina,Thank you for your feedback! We're glad you enjoyed the breakfast and appreciate your suggestion on improving the organization. We'll work on making it easier to find everything. Hope to see you again soon!

8/10 – Bra

Greg

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel location was good for a short weekend in Manchester. Not much around the hotel but a short walk into the city centre. Rooms were clean and well maintained and the staff were great however breakfast was a little disappointing, very cramped area to get food and limited choice i.e. no sausage.
Bodde her 1 natt i mai 2024
Svar fra Alex den 12. mai 2024
Dear Greg,Thank you for your feedback. We appreciate your kind words about our convenient location, well-maintained rooms, and friendly staff. We apologize for any inconvenience you experienced with breakfast. Please know that we replenish breakfast items until breakfast ends at 10:30 on Sundays. We'll take your feedback into consideration to improve the breakfast experience for our guests. We hope to welcome you back for an even better stay in the future.

8/10 – Bra

Sian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely stay. Convenient to shops and station. Great service and very helpful staff. One male member of staff who checked us in was particularly accommodative and welcoming.
Bodde her 1 natt i mai 2024
Svar fra Alex den 12. mai 2024
Dear Sian,Thank you for your positive review! We're delighted to hear that you had a lovely stay and found our location convenient. It's wonderful to know that you received great service from our staff, especially the male member who checked you in. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

8/10 – Bra

Kenneth

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel only a few minutes walk from nearby amenities, staff where helpful and friendly. Unfortunately a lot of building work nearby continued past midnight so pretty noisy.
Bodde her 1 natt i mai 2024
Svar fra Alex den 7. mai 2024
Thank you for your feedback! We're delighted you appreciated our convenient location and friendly staff. We apologize for any inconvenience caused by the nearby construction noise. We'll strive to address this for a better experience in the future. Hope to host you again soon!

10/10 – Utmerket

Atsuko

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bien ! C’est gentil !
Bodde her 2 netter i mai 2024
Svar fra Alex den 7. mai 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 – Utmerket

Victor og somerset

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Alex den 7. mai 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 – Utmerket

HUSSEIN og Deayah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stay. Nice staff
Bodde her 2 netter i april 2024
Svar fra Alex den 2. mai 2024
Dear Hussein,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff. We hope to welcome you back soon!

10/10 – Utmerket

rosie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here before and again found the hotel a great place to stay. The rooms are spacious, stylish, clean and well equipped. The studios and suites benefit from cooking facilities which are great for a quick meal.
Bodde her 1 natt i april 2024
Svar fra Alex den 27. apr. 2024
Thank you for choosing to stay with us again and for sharing your positive experience! We're delighted to hear that you found our hotel to be a great place to stay once more. It's wonderful to know that you appreciated the spaciousness, style, cleanliness, and amenities of our rooms. We're glad that the cooking facilities in the studios and suites added convenience to your stay. We look forward to welcoming you back for another great experience in the future!

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall great stay....lovely staff at check in and great room....more like an apartment...well stocked kitchen etc.
Bodde her 2 netter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Stephen,Thank you for your outstanding review! We're thrilled to hear that you had a great stay and that you found our staff at check-in lovely. It's wonderful to know that you enjoyed your room, which sounds like it offered a cozy and well-equipped apartment-like experience. Providing a comfortable and convenient stay is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 – Utmerket

Tomasz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Tomasz,Thank you for leaving a 5/5 rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!

6/10 – Grei

Bruce

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback, as it helps us identify areas where we can improve to better serve our guests. If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 – Bra

Marcel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 – Utmerket

ali og Witham

Bodde her 4 netter i mars 2024
Svar fra Alex den 22. mai 2024
Thank you so much for the 5/5 review! I'm thrilled to hear you had a great experience. If there's anything else I can assist you with, please don't hesitate to let me know!

8/10 – Bra

ARIADNA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La ubicación para ir al estadio del Manchester City es ideal, hay una pizzería cerca llamada ruddys muy buena.
Bodde her 3 netter i mars 2024
Svar fra Alex den 5. apr. 2024
¡Gracias por tu comentario! Nos alegra saber que nuestra ubicación cerca del estadio del Manchester City fue conveniente para ti. ¡Y gracias por la recomendación de la pizzería Ruddys! Esperamos verte de nuevo en el futuro

10/10 – Utmerket

SATHISH

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best
Bodde her 2 netter i mars 2024
Svar fra Alex den 1. apr. 2024
Dear Sathish,Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

8/10 – Bra

Sheila

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Staff were very friendly and helpful. Breakfast was also very good and very clean area. Area a little cramped. No dining restaurant. No bar. Tea in room not replenished on last night. The room is in need of some maintenance. The rug on one side of the bed dangerous. Didn’t feel it was 4 star quality overall. 3 star at best.
Bodde her 3 netter i mars 2024
Svar fra Alex den 27. mars 2024
Dear Sheila,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful, and enjoyed our delicious breakfast in a clean environment. We apologize for any inconvenience caused by the limited beverage options and the lack of dining restaurant and bar facilities.Regarding your concerns about the room, we appreciate your observations and will certainly address them promptly to ensure our guests' safety and comfort. Additionally, we apologize for the oversight in not replenishing the tea in your room on the last night of your stay.We do offer a pizza menu in the evenings along with a selection of beverages, and we regret if this was not adequately communicated during your stay.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.

10/10 – Utmerket

Carol

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great apartment, spacious with well equipped mini kitchen. Easy to walk everywhere, close to the Northern Quarter and convenient for Piccadilly train station. Breakfast was included so that was great - it was very busy on the Saturday morning though. Staff were friendly and polite, even when they were busy. The rooms were warm so check / adjust the thermostat when you arrive. There was a security deposit which was returned within a day or two of our stay, but we had been warned it may take up to five days. It’s a city centre hotel so you may get some noise outside when people leave the clubs and make their way home. There is a lot of building work in the area - this didn’t affect us as we were staying over the weekend. Overall a great stay.
Bodde her 2 netter i mars 2024
Svar fra Alex den 1. apr. 2024
Dear Carol,Thank you for the fantastic 5-star review! We're thrilled you enjoyed our spacious apartment with a well-equipped mini kitchen and found our location convenient. We appreciate your feedback about breakfast and will work to improve service during busy times. It's wonderful to hear you found our staff friendly and accommodating. We'll also ensure our guests are informed about thermostat adjustments for optimal comfort. We're glad your security deposit was promptly returned. Your comments about potential noise and nearby construction are noted. We're delighted you had a great overall stay and hope to welcome you back soon!

10/10 – Utmerket

Jack

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i mars 2024
Svar fra Alex den 26. mars 2024
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us. Looking forward to welcoming you back soon!

8/10 – Bra

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was good size and the shower was hot and strong pressure. Breakfast was amazing and a highlight!
Bodde her 2 netter i mars 2024
Svar fra Alex den 24. mars 2024
Dear Paul,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our room size comfortable, with a hot and invigorating shower experience. It's fantastic to know that our breakfast left a lasting impression and became a highlight of your visit. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future! If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.

10/10 – Utmerket

Anthony

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great city hotel. Very friendly and helpful staff. Quiet location. Comfortable bed and good sized room. Would book again. A
Bodde her 1 natt i mars 2024
Svar fra Alex den 21. mars 2024
Dear Anthony,Thank you for the 5-star review! We're thrilled to hear that you enjoyed your stay at our city hotel. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated the quiet location. We're glad you found the bed comfortable and the room spacious. We look forward to welcoming you back again for another great experience!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great staff
Bodde her 1 natt i mars 2024
Svar fra Alex den 21. mars 2024
Dear Robert,Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our priority, and we're glad our team made your stay enjoyable. We hope to welcome you back again soon!

10/10 – Utmerket

Wing Chi

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and Big Room. service really good.
Bodde her 2 netter i mars 2024
Svar fra Alex den 21. mars 2024
Dear Wing Chi,Thank you for the 5-star review! We're glad you enjoyed your stay with us, found the room clean and spacious, and appreciated our service. We look forward to welcoming you back soon!

10/10 – Utmerket

Tunbosun

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely residence.
Bodde her 1 natt i mars 2024
Svar fra Alex den 11. mars 2024
Dear Tunbosun,Thank you for your kind words! We're thrilled to hear you enjoyed your stay.

10/10 – Utmerket

Nigel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good Modern spacious room with good facilities
Bodde her 1 natt i mars 2024
Svar fra Alex den 11. mars 2024
Dear Nigel,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our modern, spacious rooms and facilities to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!

10/10 – Utmerket

Susie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant apartment for a 2 night stay in walking distance of the station and town centre. The staff were lovely and the room was spacious, clean and well-equipped. Breakfast was excellent. Would definitely stay again in visiting Manchester.
Bodde her 2 netter i mars 2024
Svar fra Alex den 11. mars 2024
Dear Susie,Thank you for sharing your experience with us! We're delighted to hear that you had a brilliant stay and enjoyed our convenient location, spacious and well-equipped room, and excellent breakfast offerings. It's wonderful to know that our staff left a positive impression on you as well. We can't wait to welcome you back on your next visit to Manchester!

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mars 2024
Svar fra Alex den 7. mars 2024
Dear Cynthia,Thank you for your positive review! We're glad you enjoyed your stay and appreciated our lovely rooms and excellent service. We hope to welcome you back soon!Kind Regards,

8/10 – Bra

martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic room
Bodde her 1 natt i mars 2024
Svar fra Alex den 5. mars 2024
Dear Martin,Thank you for your review! We're delighted to hear that you enjoyed your stay and found our room fantastic. Your satisfaction is our priority, and we're glad we could provide you with a comfortable experience. If there's anything else we can do to improve your next visit, please don't hesitate to let us know. We hope to welcome you back again soon!

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Alex den 25. feb. 2024
Dear Sophie,Thank you so much for your fantastic review! We're thrilled to hear that you had a flawless experience with us. We strive to provide exceptional service, and it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back soon!

10/10 – Utmerket

Alice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Alex den 23. feb. 2024
Dear Alice,Thank you so much for your glowing review! We're thrilled to hear you had such a positive experience with us.

8/10 – Bra

Jack

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad at first; but staff turned it around for me
First room had rubbish left under the bed so asked to be moved to one that has been cleaned correctly. Was upgraded to one of the best rooms available. This was an excellent room, basically an entire apartment. The guy at breakfast is very helpful and friendly. The only annoyance is they insist on seeing photo ID at check in which I don’t carry because nobody asks for it these days, you have all my info from the booking. So had to text someone at home to send me a photo of it.
Bodde her 1 natt i november 2023
Svar fra Alex den 21. feb. 2024
Dear Jack,Thank you for your feedback. We apologize for the initial inconvenience with your room but are glad to hear that our staff could swiftly resolve the issue and provide you with an excellent experience. We appreciate your kind words about our upgraded accommodations and our friendly breakfast staff. Regarding the photo ID requirement, we'll review our procedures to ensure a smoother check-in process for our guests. We hope to welcome you back for an even better stay in the future.

10/10 – Utmerket

Jiwon

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review !

8/10 – Bra

Kerry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shower leaked --needs a new plastic sleeve on bottom of shower hey -keep your staff they are good
Bodde her 3 netter i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Kerry,Thank you for your feedback. We're glad to hear that you found our staff to be good.We apologize for the inconvenience you experienced with the shower leak. Your comment has been duly noted, and we will address the issue promptly to ensure a more comfortable stay for our guests in the future.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 – Utmerket

Ausama

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review!

10/10 – Utmerket

Leah

Bodde her 1 natt i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Leah,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!

10/10 – Utmerket

Janice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Alex den 21. feb. 2024
Dear Janice,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!

8/10 – Bra

Cath

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Location
Check in was poor. Small area to queue. Slow and crowded. Otherwise stay was great. Lovely room, huge bed. Breakfast was busy but worked well. Seating area a little cramped.
Bodde her 1 natt i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Cath,Thank you for your feedback! We appreciate your positive comments about your stay, including the lovely room and breakfast experience. We apologize for any inconvenience during check-in and note your observations about the queue area and breakfast seating. We'll certainly take these into consideration for improvements. We hope to welcome you back soon for an even smoother experience!

10/10 – Utmerket

Surinder

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Magnificent Stay
Absolutely magnificent thank you to the entire staffing team for a wonderful stay and helpful service
Bodde her 1 natt i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Surinder,Thank you for your glowing review! We're thrilled to hear that you had a magnificent stay and that our staff provided helpful service. We truly appreciate your kind words and look forward to welcoming you back again soon!

10/10 – Utmerket

Pui Yi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent front desk service
Bodde her 1 natt i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.

8/10 – Bra

Alannah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely 1 night trip
Stayed here with my mam for 1 night. We got a lovely welcome by Vicky and the room looked just like the pictures! There is building works going on next door but didn't bother us apart from a strong vibration around 9:30am in the morning. Well equipped with toiletries/washing up/cooking equipment. Lovely and clean apart from some parts of the walls (splashes of product/makeup etc) that just needed a wipe over and some minor damage in the bathroom (chips on sink and in bath). Amazing huge TV's and a hairdryer that actually has some power! Breakfast was complimentary and better than expected, with great service from the staff who kept things well stocked up. Some may find the language barrier with some staff slightly difficult but we would definitely stay here again and a suite is great for a longer trip!
Bodde her 1 natt i februar 2024
Svar fra Alex den 17. feb. 2024
Dear Alannah,Thank you for sharing your feedback with us! We're delighted to hear that you and your mom enjoyed your stay and received a warm welcome from Vicky. We're glad that the room lived up to your expectations and that you found it well-equipped with amenities.We apologize for any inconvenience caused by the building works nearby and the vibration you experienced in the morning. Your comments regarding the cleanliness of the room have been noted, and we will ensure that our housekeeping team pays closer attention to those areas in the future.It's wonderful to hear that you were pleasantly surprised by the complimentary breakfast and the great service provided by our staff. We appreciate your understanding regarding any language barriers you encountered, and we will continue to work on improving communication with all guests.We're thrilled that you would choose to stay with us again, and we look forward to welcoming you back for another great experience, perhaps for a longer trip next time!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.