Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with the condition of the room and the lack of ventilation and fridge. We appreciate your positive comments about our staff and central location. Your feedback helps us improve, and we will take your comments into consideration to enhance our guest experience.

Dear Raymond,Thank you for providing a rating of 8 out of 10. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there are specific areas where we can further improve and earn a perfect score in the future, please feel free to share your insights. We look forward to welcoming you back for an even better experience.Best Regards,Aditi HansGuest Care Manager

Dear Aina,Thank you for the perfect rating of 10 out of 10! We are thrilled to hear that you had an excellent experience during your stay. Our team works hard to ensure guest satisfaction, and your feedback is truly rewarding. If there's anything specific that contributed to your positive experience or any suggestions you have, we would love to hear them. We look forward to welcoming you back for another outstanding stay.Best Regards,Aditi HansGuest Care Manager

Dear Raymond,Thank you for providing a rating of 8 out of 10. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there are specific areas where we can further improve and earn a perfect score in the future, please feel free to share your insights. We look forward to welcoming you back for an even better experience.Best Regards,Aditi HansGuest Care Manager

Dear Guest, Thank you for sharing your feedback on your recent stay with us. We sincerely apologize for the challenges you encountered, and we appreciate you bringing them to our attention.We are truly sorry for the inconvenience caused by the long wait times for the elevator and the difficulties you experienced navigating the stairs. Your comments about the poor maintenance in the stairwells are concerning, and we assure you that we are taking immediate steps to address these issues to enhance the overall guest experience.The lack of hot water in the shower is also deeply regrettable, and we understand how crucial this is for a comfortable stay. Rest assured, we are investigating and rectifying the hot water issue to prevent it from occurring in the future.Your feedback is invaluable to us as it highlights areas where we need to improve, and we want to assure you that your comments have been shared with the relevant teams for immediate action.If there's anything specific you would like to discuss further or if you plan to stay with us again, we would appreciate the opportunity to make amends and ensure a more positive experience.Once again, we apologize for any inconvenience caused, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience you deserve.Kind Regards, Raisa Meeram Guest Care Manager

Dear Rikke, hank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback, and we're sorry to hear that your experience did not meet your expectations.We sincerely apologize for any discrepancies between the pictures and the actual reality of your room. Your comments regarding the room temperature and the availability of hot water are concerning, and we deeply regret any discomfort these issues may have caused.Your concerns about the room being very cold and the ineffective temperature control have been noted, and we assure you that we are investigating and addressing these matters to ensure a more comfortable experience for our guests. Additionally, we are looking into the hot water supply issue to prevent such occurrences in the future.We understand the importance of a pleasant and comfortable stay, and it is disheartening to hear that we fell short in providing that for you. Your feedback is invaluable in helping us identify areas for improvement, and we want to assure you that your comments have been shared with the relevant teams.If there's anything specific you would like to discuss further or if you plan to stay with us again, we would appreciate the opportunity to make amends and ensure a more positive experience.Once again, we appreciate your feedback, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Kind Regards, Raisa Guest Care Manager

Dear Guest,We really appreciate you taking the time to let us know what you thought of your recent stay with us and for bringing this to my attention. We regret any problems you encountered while visiting. To rectify the matter, rest assured that the HOD will be notified. Now that we have upgraded options for the bedrooms and bathrooms, I hope you will come back when we are done.Kind Regards,Deep ShahGuest Relations Manager

Dear Elmar,We appreciate you sharing your wonderful Mercure Manchester Piccadilly Hotel experience. It's lovely to hear that you like the hotel's convenient location. Please feel free to let us know if you have any further comments to make about your experience or if you intend to visit again in the future. We strive to deliver top-notch service and unforgettable encounters, and we welcome the chance to work with you once more. I appreciate your compliments.Kind Regards,Deep ShahGuest Relations Manager

Dear Fotballtur,Thank you for your time writing a feedback for us on your recent stay with us. I am glad that you really enjoyed your stay with us. Your feedback is very important for us. I'll let my team make aware about your experience had with us. Warm Regards,Deep ShahGuest Relations Manager.

Dear Guest, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced with the noise at night and the shower, we are in the process of a major uplift of the whole building during the next few months to come which will look at better soundproofing of the rooms walls and the redecorating of the bathrooms to heighten the shower heads. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Dear Fouzia, Thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. We are looking to a major makeover of the whole building during our refurbishment in a few months to come. Looking forward to having you over again and please tell us how we can make your next stay a 10! Jonathan Mc Shane, Guest Relations Associate

Dear Prasanth, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced, we are looking to a major makeover of the whole building during our refurbishment in a few months to come. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Dear Guest, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced, we are looking to a major makeover of the whole building during our refurbishment in a few months to come. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Dear Daniel, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced with the quality of your room, we are looking to a major makeover of the whole building during our refurbishment in a few months to come which will fix many of the issues you have listed. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Dear Elmar, Thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I would really like to thank you for your kind comments. Looking forward to having you over again Jonathan Mc Shane, Guest Relations Associate

Dear Jan, Thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I would really like to thank you for your kind review. Looking forward to having you over again and please tell us how we can make your next stay a 10! Jonathan Mc Shane, Guest Relations Associate

Dear Ellen, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced Regarding the hot water during your stay, we are looking to a major makeover of the whole building during out refurbishment in a few months to come, which includes replacing the water heaters of the hotel. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate.

Dear Rune, Thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I would really like to thank you for your kind comments. Looking forward to having you over again! Jonathan Mc Shane, Guest Relations Associate

Dear Per, Thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I would really like to thank you for your kind comments. Looking forward to having you over again Jonathan Mc Shane, Guest Relations Associate

Dear Eli Stavens, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced with the room and breakfast, we are looking to a major makeover of the whole building during our refurbishment in a few months to come, including the layout and setting of our restaurant. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Dear Elmar, Thanks for taking the time and trouble to give us feedback regarding your most recent stay at the Mercure Manchester Piccadilly Hotel. I do apologize about the issues you've faced with the quality of your room, we shall go back to our Housekeeping team and make sure further training is provided. We are looking to a major makeover of the whole building during our refurbishment in a few months to come. Looking forward to having you over again, Jonathan Mc Shane, Guest Relations Associate

Hello Elmar, Thank you for the review.

Hello Bjorn, Thank you for the review.

Thank your for the positive feedback from your recent stay.

Thank you for your review, Torill. We hope you have you stay with us again soon.

Thank you for your review. We're glad you enjoyed your stay with us and whole heartedly agree that the location is great. We have plans too start updating the rooms soon, so hopefully you will come back to stay with us and can see the finished refurbishment.

Takk for tilbakemeldingen, og vi er glade for at du likte oppholdet ditt hos oss. Vi ser frem til å ønske deg velkommen tilbake i nær fremtid Vennlig hilsen

Kjære Andre, Takk for tilbakemeldingen, og det er flott å høre at du likte oppholdet ditt hos oss. Vi håper å ønske deg velkommen tilbake i fremtiden Vennlig hilsen

Dear Jens, Thank you for your rating and we hope to welcome you again in the future. Kind regards

Dear Jens, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one.

Dear Jonas, Thank you for taking the time to write your review and it's great to hear that you enjoyed your stay with us. I have passed your comments on to the relevant departments for continued assessment and improvements to our guest experience We look forward to welcoming you back in the near future Kind regards

Dear Guest, Thank you for taking the time to leave a rating of the hotel. Regards,

Dear Guest, Thank you for taking the time to leave a rating of the hotel. Regards,

Dear Martin,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our location to be very central and convenient for your needs. It's always a pleasure to know our guests had a great experience with us.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back to the Mercure Manchester Piccadilly Hotel soon!Warm regards,Deep ShahGuest Relations Manager

Dear Emma,Thank you for sharing your candid feedback regarding your recent stay at the Mercure Manchester Piccadilly Hotel. I am truly sorry to hear that your experience did not meet your expectations and that you encountered several issues during your visit.Please accept my sincerest apologies for the condition of the rooms and the need to move rooms multiple times. This is certainly not the standard of comfort and quality we strive to provide our guests. I also regret to hear about the lack of air conditioning and the dissatisfaction with the breakfast quality. Your comments about the decor and the overall feeling of the hotel being more like a hostel are particularly concerning, and we take them very seriously.We are committed to providing a comfortable and enjoyable stay for all our guests, and it is clear that we fell short in your case. Your feedback is invaluable in helping us identify areas for improvement, and we will address these issues promptly. Our maintenance and housekeeping teams will be informed to ensure that our rooms meet the highest standards of cleanliness and comfort. Additionally, we will review our breakfast offerings to enhance the quality and variety of our menu.I understand your frustration with the pricing and the overall experience you had, and I apologize for any inconvenience this may have caused. While I regret that you would not return to our hotel, I appreciate your feedback as it allows us to improve and serve our future guests better.Should you reconsider staying with us again, please feel free to contact me directly. I would like the opportunity to personally ensure that your next stay is a much more pleasant and satisfying experience.Thank you once again for your feedback.Warm regards,Alex C Hotel Guest Care ManagerMercure Manchester Piccadilly Hotel

Dear Michelle,Thank you for taking the time to share your positive experience at the Mercure Manchester Piccadilly Hotel! We are thrilled to hear that you had a wonderful stay with us and that we could meet your expectations. Your 5 out of 5 rating truly means a lot to us.We are constantly striving to provide exceptional service and ensure that each guest has a memorable stay. Your feedback motivates us to continue delivering the highest standards of hospitality.We look forward to welcoming you back on your next visit to Manchester. If there is anything specific you loved about your stay or any suggestions for improvement, please feel free to share them with us.Warm regards,Deep ShahGuest Relations Manager

Dear Aaron,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a wonderful experience during your recent stay at Mercure Manchester Piccadilly.It's fantastic to know that everything met your expectations and that you enjoyed your concert night with us. Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your glowing review and hope to welcome you back again soon for another fantastic stay!Warm regards,Deep ShahGuest Relations Manager

Dear Pamela,Thank you for your delightful feedback! We're thrilled to hear that you had such a wonderful experience with us at Mercure Manchester Piccadilly. Our team takes great pride in providing exceptional service, and we're delighted that you found both the staff and the hotel to your liking. We appreciate your kind words and look forward to welcoming you back soon!Best regards,Deep ShahGuest Relations Manager

Dear Jack,Thank you for choosing Mercure Manchester Piccadilly for your stay! We're delighted to hear you enjoyed our convenient location. Your feedback is invaluable to us, and we hope to welcome you back soon for another great experience.Best regards,Deep ShahGuest Relations Manager

Dear Paige,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, as well as the hospitality of our staff and the charm of our hotel. Your kind words mean a lot to us. We look forward to welcoming you back soon for another fantastic stay.Warm regards,Deep ShahGuest Relations Manager

Dear Charlotte, Thank you for taking the time to provide us with your feedback. We appreciate your kind words regarding our friendly staff, lovely breakfast, and the enjoyable view from our restaurant.We apologize for any inconvenience caused by the key card system. We understand that this can be frustrating, especially when it interacts with mobile devices. Please rest assured that we are actively looking into solutions to improve this aspect of our property.Your comments are valuable to us as we strive to enhance our guests' experiences. We hope that despite this issue, you were able to enjoy your stay with us. Should you choose to stay with us again in the future, we will do our best to ensure a smoother and more enjoyable experience for you.If there's anything else we can assist you with, please feel free to reach out to us directly. We look forward to welcoming you back again soon.Kind Regards, Raisa Guest Care Manager

Dear Margaret, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our spotless rooms and ideal location contributed to your experience. Providing a comfortable and clean environment for our guests is our top priority, and we're thrilled that we met your expectations. We hope to welcome you back again soon for another fantastic stay!Kind Regards, Raisa

Dear Mr. Mate,Thank you for taking the time to share your feedback and for choosing Mercure Manchester Piccadilly. We're delighted to hear that you had a positive experience during your stay. Your 4 out of 5 rating is greatly appreciated!If there's anything specific you'd like to highlight or if you have any suggestions for improvement, we'd love to hear them. Our team is always here to ensure your future visits are even more enjoyable.Looking forward to welcoming you back soon!Best regards,Deep ShahGuest Relations Manager

Dear Mr. Janet,Thank you for taking the time to share your feedback about your recent stay at Mercure Manchester Piccadilly. We appreciate your 4 out of 5 rating and value your input.Your comments are important to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back and ensuring your next stay is even more enjoyable.Warm regards,Deep ShahGuest Relations Manager

Dear Masatoshi, Thank you for taking the time to share your experience with us. We deeply apologize for the inconveniences you faced during your stay with us. It's truly disheartening to learn that the heater in your room wasn't functioning properly and that the cleanliness standards fell short of your expectations.We understand the importance of a comfortable and clean environment for our guests, and we sincerely regret that we did not meet these standards during your visit. Your feedback has been duly noted, and we assure you that we are taking steps to address these issues promptly.Regarding the delay in addressing your concerns, we acknowledge that our response time was not up to par, and we apologize for any frustration or discomfort this may have caused you. We have since implemented measures to ensure that similar incidents are handled more efficiently in the future.Please know that guest satisfaction is our top priority, and we are committed to providing you with a superior experience during your next visit. We would be grateful for the opportunity to make amends and restore your faith in our services.Once again, we apologize for the shortcomings you experienced, and we thank you for bringing them to our attention. If you have any further feedback or if there's anything we can do to assist you, please don't hesitate to contact us directly.Kind Regards, Raisa Guest Care Manager

Dear Sharon,Thank you so much for your delightful feedback! We're thrilled to hear that you had a wonderful experience at Mercure Manchester Piccadilly. Our team takes pride in maintaining clean and spacious rooms, and we're glad it made a positive impact on your stay. Your kind words about our friendly and helpful staff are truly appreciated. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Deep ShahGuest Relations Manager

Dear Luke, Thank you for the fantastic review! We're thrilled that you had such a wonderful experience with us. Providing exceptional service is what we strive for, and we're thrilled to have achieved that with you. Your satisfaction is our ultimate reward, and we can't wait to welcome you back again soon.Kind Regards, Raisa Guest Care Manager

Dear Doreen, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great overnight stay and that Thomas provided excellent service at the bar and dining room.We greatly appreciate your kind words and will be sure to pass along your compliments to Thomas and the rest of our team. It's always wonderful to hear when our staff's efforts contribute to a memorable stay for our guests.We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority. Kind Regards, Raisa Guest Care Manager

It sounds like your stay at Mercure Manchester Piccadilly had positive aspects, such as convenient parking and a clean room. It's unfortunate, though, that the room was a bit compact and lacked chairs for seating. This is valuable feedback for us, as it helps to understand what amenities guests expect and where we can improve.It's good to hear that our hotel seemed well-maintained, even during a busy period. This suggests that our hotel staff is doing a good job of keeping the property in good condition.Overall, it seems like your stay was satisfactory, but there are areas for improvement, such as room size and amenities. This kind of feedback is valuable , as it helps to identify areas for improvement and ensure a better experience for future guests.