Dear Agnes Erika,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.We encourage you to please communicate any issue (the volume of the music ) directly to our friendly team at the reception next time.We hope to be able to welcome you again soon. Yours sincerely, the entire JS Hotels Team

Dear Jan, first of all, we would like to apologise for not responding in your language. We reply in an international language to make ourselves understood. Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! Also, thanks a lot for the lovely fotos! We look very much forward to welcoming you back to the hotel in the near future. Best wishes, JS Hotels Team

Thank you very much for your evaluation.

Thank you for your comments

Thank you very much for your feedback! We are happy to hear that you have had a pleasant stay in our hotel and you are always welcome to come back! Kind regards

Thank you for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Thanks for staying with us! Your opinion is very important to us.

Dear Andre, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are delighted to know that you enjoyed your stay with us. Also, we are happy that the breakfast and the assigned room were to your liking. We hope to be able to welcome you back soon! With kind regards from the entire JS Hotels Team

Thanks for staying with us! Your opinion is very important to us.

Dear Frank, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Further to your recent stay at our Hotel, we are in receipt of your friendly feedback which you kindly took the time to complete online. We are very happy to read that your stay has been a pleaseant one and that we have met your expectations. We endeavour to offer a positive experience for all of our guests and it´s very gratifying to know that you also have enjoyed your stay with us. It was our pleasure to have you as our guest. Sunny regards, the entire JS Hotels Team

Dear Tor, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. On behalf of the entire team we would like to thank you for the trust placed in us. We are really pleased that your stay was so satisfactory and we will let our staff know that we took well care of you and that we should keep working hard for our customers in order to keep them satisfied. We hope to be able to welcome you back here soon. Kind regards, JS Hotels Team

Dear Kristin, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for sharing your experience with other travellers. We are very pleased to know that despite of one or the other downside; you had a pleasant time with us. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred another room. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. However, we would like to thank you for your kind feedback regarding our team. They are truly dedicated to ensuring guest satisfaction and it shows that they enjoy their work. We are truly honoured that you chose to stay with us. Best wishes, the entire JS Hotels Team

Dear Kenneth, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Please be assured that we have shared your kind feedback with the team regarding the outstanding service they delivered to you upon your stay; your comments echo exactly the experience we wish for our guests. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Kind regards, the entire JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are really pleased that your stay was so satisfactory and we will let our staff know that we took well care of you and that we should keep working hard for our customers in order to keep them satisfied. We hope to be able to welcome you back here soon. Regards, JS Sol de Alcudia

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Further to your recent stay at our JS Hotel, we are in receipt of your feedback which you kindly took the time to complete online.It gives us great pleasure to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel, as well as the professional and friendly service delivered by our proud service ambassadors. We hope this was one of many great stays with us, and are looking forward to welcoming you back very soon. Best regards, JS Sol de Alcudia Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. Sorry, to read that we did not live up to your expectations. However, thank you and all the best. Sincerely yours, JS Sol de Alcudia

Liebe Sarika,vielen Dank für Ihre positive Bewertung. Es ist sehr schön für uns zu lesen, dass Sie einen erholsamen Aufenthalt bei uns hatten. Unser Ziel ist es, unseren Gästen unvergessliche Erlebnisse zu bieten und wir freuen uns sehr, dass wir einen positiven Eindruck hinterlassen konnten. Seien Sie versichert, dass wir Ihren freundlichen Kommentar mit dem gesamten Team teilen werden.Wir hoffen, dass wir Sie recht bald wieder bei uns begrüßen dürfen. Mit den besten Wünschen das gesamte JS Hotels Team

Dear Guest,firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood.Thank you for your positive review. We are delighted to know that we fulfilled your expectations!It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team

Dear Regine,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very happy to read here that you enjoyed the beach and our gastronomy! Its great to see that you give us a perfect rating.We hope to be able to welcome you again soon.Best wishes, the entire JS Hotels Team

Liebe Katrin,vielen Dank für Ihren freundlichen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und natürlich besonders über Ihre positive Bewertung.Wir freuen uns auch sehr über Ihren Kommentar zu unserem stimmigen Preis-Leistungs-Verhältnis.Es ist schön zu wissen, dass Sie uns in guter Erinnerung behalten haben und wir hoffen, dass Sie uns bald wieder besuchen werden. Sonnige Grüßedas gesamte JS Hotels Team

Dear Guest,it pleases us immensely that our guests feel so comfortable with us that they would like to come again. There can be no better compliment for our service. Thank you so much for your positive feedback!We are also very happy to read your lovely feedback about our food selectionr. We always strive to make sure that we cater for all dietary needs and tastes by providing plenty of delicious options, and are very pleased to read that we met your expectations. We are proud to know that you have fond memories of your stay with us and hope that you will visit us again soon.Yours sincerely, the entire JS Hotels Team

Lieber Reto,zunächst möchten wir uns bei Ihnen für die Zeit bedanken, die Sie aufgewendet haben, um Ihren freundlichen Kommentar zu Ihrem Aufenthalt in unserem Hotel hier zu hinterlassen.Wir freuen uns immer, von einem Gast zu lesen, der mit unserem Angebot vollkommen im Einklang ist. Wir bieten sehr gute Einrichtungen und eine tolle Lage zu einem günstigsten Preis. Es war uns ein Vergnügen, Sie bei uns verwöhnen zu dürfen. Sonnige GrüßeIhr JS Hotels Team

Dear Louise,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.Thank you very much for taking the time to share your feedback about your recent stay with us.We are very pleased to hear that you felt comfortable with us and that you were satisfied. For us it is nice to know that we are on the right track.Thank you for your lovely feedback about our breakfast selection. We always strive to make sure that we cater for all dietary needs and tastes by providing plenty of delicious options.Regarding the insects, we would like to apologize to you very much, but due to the climate zone and natural surroundings it can happen that insects also reach the rooms.We hope you will honour us again soon! With sunny greetings from Mallorca!The entire JS Hotels Team

Lieber Maximilian,vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke von Ihrem Aufenthalt bei uns im Hotel zu kommentieren. Sie haben Recht, unser Hotel ist nicht das neueste oder modernste Hotel, und wer Luxus möchte, dem bietet unsere Hotelkette geeignetere Hotels an. Ihre Kommentare sind von großer Bedeutung für uns und helfen uns, unseren Service so gut wie möglich an die Bedürfnisse unserer Gäste anzupassen. Wir haben bei der Planung zukünftiger Leistungsverbesserungen immer die Kommentare unserer Gäste im Auge. Vielen Dank für Ihre ehrliche Meinung. Wir haben Ihren Kommentar an die betroffene Abteilung weitergeleitet. Wir entschuldigen uns für diese negative Erfahrung.Alles Gute und mit freundlichen GrüßenIhr JS Hotels Team

Dear Guest,we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Thank you for your review.Regarding our food choices, we have taken note of your comment. It is very important for us to know our guests opinion, when it comes to planning menus a lot of time and effort is invested. Our guests taste plays an important part in the decision making process with regard to the improvements to be continuously made. We are sorry that it wasnt to your liking.However, we are pleased that you enjoyed your overall stay with us. We are very sorry to read that you didnt enjoy your stay with us entirely.Yours sincerely, JS Hotels Team

Dear Frances,wonderful to hear you had an excellent stay with us! Thank you so much for your lovely comments on the service.With regards to the room size, unfortunately due to the shape of the hotel, not all the rooms in one category are the same shape and therefore some of them might be slightly bigger than others.Next time, please inform one of our staff members about this during your stay, as we might have been able to offer you a solution. We look forward to welcoming you back in the near future.Best wishes, the entire JS Hotels Team

Muchísimas gracias por su comentario.

Thank you so much

Thank you for your comment

En nombre de todos ellos, muchas gracias. Un cordial saludo.

Thank you for your comment, it helps us to be better.

Madame Valérie,merci pour votre message.Nous sommes vraiment désolés de ne pas avoir répondu à vos attentes.Nous avons pris note de vos commentaires et les transmettrons à tous les services.Toute l'équipe JS Sol Alcudia

Thank you very much for the comment.

Thank you very much for your comments.