Dear Guest,we very much appreciate you taking the time to provide us with such detailed feedback about your stay, and we are very sorry to read that several things throughout your stay did not meet your expectations. We will most certainly take your comments into consideration in order to improve our service. We are very sorry for any inconvenience these aspects may have caused. Please accept our sincerest apologies.We also apologize for not answering in your own language and are replying in an international language so as to make ourselves understood.Kind wishes, JS Hotels Team

Dear Øyvind,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.Thank you for your review. We are very very sorry to learn that a couple of things were not up to par with your expectations during your last visit. We offer at our JS Hotel early check In and late Check Out which are two services we have apart from what guests pay per night.If a guest arrives very early in the morning and wishes to occupy the room before 14h,we offer early Check In. If the departure is very late, one can also pay extra to stay in the room until 18h. All this ONLY if there is availability. In case the hotel is fully booked, we do not offer these services. Clients of the WEB JS have access to late Check Out for free due to availability.With regard to the A/C A we unfortunately have had technical problems during a couple of weeks, we are extremely sorry about. We depended completely on external services including spare parts; coming from the continent. It takes time until the part arrivesAgain, we are very sorry about any inconvenience this may have caused.With best wishes,the entire JS Hotels Team

Dear Morten,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.Thank you very much for such a positive review. We are very pleased to hear that you had an enjoyable stay with us and that we were able to meet your expectations.We would be delighted to welcome you back and wish you a wonderful time until then. All the best, the entire JS Hotels Team

Dear Guest,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your review.We are very sorry that you were not satisfied with your bed, as a restful sleep of our guests is of course our top priority. Next time, please inform one of our staff members about this during your stay, as we would have been able to offer you a solution. We encourage you to please communicate any issues to the reception desk next time, who would have been delighted to assist you.Best wishes, JS Hotels Team

Dear Aina,we are very pleased to read that you had such a pleasant time in our hospitality at our JS Hotel and want to thank you for using Expedia to share your nice experience with others.Best wishes, JS Hotels Team

Dear Anne Margrethe,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive and kind review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.We are very disappointed to read about the cleanliness around the pool as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our management to investigate. We hope to be able to welcome you again soon.Yours sincerely, the entire JS Hotels Team

Dear Guest,thank you very much for your review about your recent and second stay with us. Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are glad to read we have succeeded a second time and that your overall opinion of your holiday is positive.Due to the heat wave, we had problems with the air conditioning. We are very sorry for any convenience this may have caused and we encourage you to please communicate any issue directly to our friendly team at the reception next time.Your feedback will be transmitted to the relevant departments.We look forward to welcoming you back in the near future.Best wishes, the entire JS Hotels Team

Dear Bente,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.It was our pleasure to welcome you at our JS Palma Stay Hotel! Thank you so much for your lovely comments. Your review about your recent stay has made our day a bright one!Looking forward to having you with us again soon. Best regards, the entire JS Hotels Team

Dear Guest,thank you very much for the photo!All the best,the entire JS Hotels Team

Dear Bjarte,thank you for writing a review about your stay with us. We hope you don’t mind that this reply is in English, we are replying in an international language to make ourselves understood. We will most certainly take your comment into consideration in order to improve our service and take this opportunity to apologise for this. We are also sorry to learn that you did not like the location of our Hotel due to the airplanes. As you said our Hotel is close to the airport and usually it is exactly that what our guests like about it because it means that they got a very short journey to the hotel. Sadly, there is nothing we can do about it. However, we hope that your tour operator can give you better advice next time.Kind regards, JS Hotels Team

Dear Steinar,thank you very much for sharing your experience with us at our hotel. For us it is important to know the opinion of each and every one of our clients and to learn and improve every day with their evaluations. We would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.We encourage you to please communicate any issue (logistics) to our rrestaurant manager next time, who would have been delighted to assist you.We constantly aspire to improve the experience of our guests.Kind regards, the entire JS Hotels Team

Dear Cathrine,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.We are also happy to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities.We hope to be able to welcome you again soon. Yours sincerely, the entire JS Hotels Team

Dear Guest, first of all, we would like to apologise for not responding in your language. We reply in an international language to make ourselves understood. Thank you so much for your positive review. We are indeed pleased to hear you had an enjoyable stay with us and that we have met your expectations.This is really one of the things that we try to achieve at our hotel. Hoping to seeing you again soon! Best wishes, the entire JS Hotels Team

Dear Jan, thank you very much for your kind words and your extraordinarily good rating! We are very pleased to hear that you felt so comfortable with us and that you were completely satisfied. For us it is nice to know that we are on the right track. All our employees work every day to offer our guests a very personal and friendly service. We hope you will honor us again soon! With sunny greetings from Mallorca, JS Hotels Team

Dear Pål, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. However, we are disappointed with the issues that you experienced in the suan as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper to investigate. We should also mention that we do our very best to provide our guests with the best possible value for money every day, and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Hoping to see you again soon! Best wishes, the entire JS Hotels Team

Dear Caroline, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. We are very happy to read that you have enjoyed such a wonderful holiday at our facilities. All of them have been designed to offer maximum comfort to all our guests. We hope to be able to welcome you back very soon. Sincerely, the entire JS Hotels Team

Dear Anette Louise, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are so pleased to read about your stay at our Hotel, and we are very proud about your kind words regarding our friendly team. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are already very much looking forward to your next visit with us. Thank you very much! JS Hotels Team

Dear Guest, thank you for your lovely comments as well as the time spent leaving your experience here on Expedia. You're right! We have a great team that works daily to offer everyone who visits us a unique and personalized service. Regarding the breakfast, we know how important it is for our guests to have a great start into the day, therefore a lot of time and effort goes into deciding upon the food options available and sourcing the best ingredients. We hope to be able to welcome you back soon. Sincerely, JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. Best wishes, JS Hotels Team

Dear Dag, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay in june with us. We do not quite understand what happened during stay ,this is very disappointing to hear. We always ask our guests if they have enjoyed their stay. Choosing not to say anything at the time but instead to write us after checking out gives us no opportunity to improve your stay unfortunately. We are very sorry to read that you didn´t enjoy your stay with us entirely. Yours sincerely, JS Hotels Team

Dear Line, first of all, we apologize for not answering in your language. We are excited to know that your stay has been satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. A late Check-Out is only posiible when we have rooms available. Unfortunately, when you stayed with us we were fully booked. We regret any inconvenience you may have had during your stay with us. Despite this, we hope we will have the pleasure of welcoming you back to the hotel again. Best wishes, JS Hotels Team

Dear Guest, thank you for your positive review and perfect score. We are very happy to read that your stay has been a pleasant one and that we have met your expectations. We endeavour to offer a positive and relaxing experience for all of our guests and it´s very gratifying to know that our guests have enjoyed their stay with us. Rest assured that we will pass your lovely comments on to our team. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team

Dear Henrik, we are so pleased to read about your stay at our Hotel. And we are very proud about your kind words regarding our varied and tasty food options. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are already very much looking forward to your next visit with us. Thank you very much! Kind regards, JS Hotels.

Dear Trine, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for taking the time to post your positive review about your recent stay here with us. It is a pleasure to read your thoughts on our hotel. It makes us happy to know you found our hotel to be a good choice. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes,the entire JS Hotels Team

Dear Nils, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. Also, we are very happy to know that the diversity of our food selcetion has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. With best wishes, JS Hotels Team