Nær stranden, hvit sand, solsenger og parasoller
Sjekk tilgjengelighet

Anmeldelser av Hotel HSM Reina del Mar

3 out of 5
Hotel HSM Reina del Mar
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 47 av totalt 187 anmeldelser." "
Rangering på 8 − Bra. 80 av totalt 187 anmeldelser." "
Rangering på 6 − Grei. 39 av totalt 187 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 187 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 187 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Camilla

Likte: Renhold og personale og service
Bodde her 8 netter i august 2023
Svar fra HSM Customer Service den 14. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Ingunn

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotellopphold, men dårlig middagsbuffè.
Rent og fint hotell med gode senger, ok rom med velfungerende air con. Ok basseng og uteområde hvor det alltid var ledig solseng. Bar med stive drikke-og ispriser. Heldig med rom med havutsikt fra balkongen. 5 minutter ned til stranden, slakk bakke tilbake. Stort supermarked 25 m unna. Manglet bare kjøleskap på rommet. Maten var dessverre en nedtur, spesielt middag/dessert-buffè. Lite smak og forandring på en uke. Hadde opphold inkludert frokost/middag. Prismessig bra. Men spiste ute flere kvelder pga dette.
Bodde her 7 netter i juni 2022
Svar fra HSM Customer Service den 8. juli 2022
Dear guest, First of all, we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us, since it allows us to identify our weak point and be able to improve them. We regret that the food has not been of your liking, our highest priority is the satisfaction of our customers. We take notes of your comments and we will send them to the kitchen team. We hope to welcome you again in one of our hotels. Best regards, HSM Customer Service.

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2022
Svar fra HSM Customer Service den 9. mai 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Bodde her 5 netter i september 2019
Svar fra HSM Customer Service. den 24. sep. 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

6/10 – Grei

Rebekka og Hadeland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Hotell for ungdom
Tilbrakte en uke på hotellet i juni 2014. Hotellet var helt enkelt og veldig greit med tanke på pris. Personalet var hyggelig og rommene var rene. Minus for at det verken var air condition, minibar eller safe på rommet. Hotellopplevelsen var veldig grei for et ungt par som ønsket seg en liten solferie, men jeg vil absolutt ikke anbefale hotellet for de som ønsker fred og ro. Hotellet var stappet med fulle ungdommer som bråkte på verandaene og i gangene fra sola gikk ned til den gikk opp igjen, og det virket som om personalet ikke fikk gjort så mye for å hindre det. Dette var et stort minus som trekker hotellanmeldelsen langt ned da vår intensjon med ferien ikke var å feste hver kveld. Derimot er Arenal et sted med mye fest, så dette er kanskje ikke mulig å komme unna i Arenal-området..:)

10/10 – Utmerket

Thomas og Hollenstedt

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zimmerreinigung ist sehr gut
Bodde her 3 netter i mai 2024

8/10 – Bra

Stefan

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Vollkommen in ordnung, wenn man nur im Hotel schlaeft, bis auf die nicht funktionierende air condition
Bodde her 4 netter i mai 2024

4/10 – Dårlig

Frank

Likte: Personale og service
Die Ballermann Gäste sind sehr laut und die Zimmer sehr hellhörig. Man hört jeden pieps aus dem Flur und vom Nebenzimmer.
Bodde her 3 netter i april 2024

8/10 – Bra

Ricardo

Bodde her 4 netter i oktober 2023

8/10 – Bra

kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très bien pour un 3 étoiles . Un peu bruyant en soirée mais rien de bien mechant. Buffet top
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Sabrina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i oktober 2023

8/10 – Bra

Jean Pierre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mon avis
Hotel très bon rapport qualite prix linge changé chaque jour bien situé nourriture très correct attentionn les boissons sont payantes et il n'y a pas d'eau à disposition des clients!!!
Bodde her 3 netter i september 2023

10/10 – Utmerket

MALIKA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour agréable Demi pension plus que bien Personnel agréable
Bodde her 9 netter i september 2023

10/10 – Utmerket

Abdeladim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zmu empfehlen!! Sehr nette Personal und super Service.
Bodde her 5 netter i august 2023
Svar fra HSM Customer Service den 14. sep. 2023
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel!Best regards, HSM Customer Service.

6/10 – Grei

Lizhen

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Die Schalldämmung der Hotelwände ist so schlecht, dass ich jede Nacht vom Geräusch des Abwasserkanals geweckt wurde. Ich konnte oben Leute reden und Kinder weinen hören. Es ist zu laut! Das Personal ist freundlich.
Bodde her 7 netter i juli 2023
Svar fra HSM Kunden Service den 9. aug. 2023
Sehr geehrter Gast oder Kunde,Zuallererst möchten wir uns bedanken, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Dies ist für uns sehr wichtig, weil es uns hilft unseren Service zu verbessern. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!Alles Gute aus Mallorca,HSM Kunden Service

6/10 – Grei

Nataliia

Reiste med familie
Likte: Personale og service
Ok för en vecka
Hotellet är nära havet vilket passade vår barnfamilj väldigt bra. Rummen saknar minibar/kyl och det får man hyra för €45 per vecka. Städning var under förväntan, spegeln i badrummet har inte rengjorts på hela veckan och inte heller har det sopats under sängen, där det låg skräp från föregående gäster. Poolen var liten men ren. Det funkar för en kort vistelse om man inte spenderar så mycket tid på rummet.
Bodde her 8 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for your comment and for the feedback that you have given us. We regret not having met your expectations regarding the cleanliness of the room. We have established protocols and quality standards to guarantee absolute hygiene and cleanliness in the hotel. We can assure that hygiene and cleanliness in our hotel is an absolute necessity for us. For this reason we take your comment very seriously and we already have sent it to the head of department, so they can analyse the procedures. Best regards, HSM Customer Service.

8/10 – Bra

Albert

Likte: Renhold, personale og service og fasiliteter
Poca variedad en desayuno pero bastante alta en cena
Bodde her 14 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Estimado cliente, En primer lugar, nos gustaría agradecerle que haya compartido su experiencia con nosotros. El feedback de nuestros clientes es una herramienta muy importante para nosotros, ya que nos permite identificar nuestras áreas débiles y así poder mejorar.Esperamos poder darle nuevamente la bienvenida en uno de nuestros hoteles. Un saludo cordial, HSM Customer Service.

2/10 – Forferdelig

Alyssa

Bodde her 9 netter i juli 2023
Svar fra HSM Customer Service den 9. aug. 2023
Dear guest, We sincerely regret that we have not met your expectations and that you have not been able to fully enjoy your vacations. We would have like that during your stay you had contacted us to improve your situation. We hope you accept our sincere apologies.Best regards, HSM Customer Service.

8/10 – Bra

ANIS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Plutôt satisfaisant
Bodde her 3 netter i juli 2023
Svar fra HSM Reina del Mar den 15. juli 2023
Thank you!

10/10 – Utmerket

Emerson Jude Hague

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such a perfect hotel. Thank you!
Bodde her 5 netter i juli 2023
Svar fra HSM Reina del Mar den 15. juli 2023
Thank you!

10/10 – Utmerket

Elizabeth

Bodde her 7 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

6/10 – Grei

Paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Bodde her 7 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. The area that you have chosen is known for its nightlife and for the parties that are organized during the summer. We would like to mention that we have more hotels spread over different areas of Mallorca that could be more adjusted to your preferences. We would like you to give us another opportunity and continue to count with your confidence!Best regards, HSM Customer Service.

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2023
Svar fra HSM Customer Service den 13. juni 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 – Grei

Iliuta

Reiste med familie
Likte ikke: Personale og service og romkomfort
Bodde her 6 netter i mai 2023
Svar fra HSM Customer Service den 13. juni 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

10/10 – Utmerket

Milena

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 6 netter i mai 2023
Svar fra HSM Customer Service den 15. mai 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 – Utmerket

Rodrigo

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2022
Svar fra HSM Customer Service den 26. sep. 2022
Estimado cliente,Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros usuarios. Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.¡Esperamos volver a verle pronto!HSM Customer Service

10/10 – Utmerket

Gonca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Bodde her 9 netter i august 2022
Svar fra HSM Customer Service den 12. sep. 2022
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel!Best regards, HSM Customer Service.

10/10 – Utmerket

Frederique

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
C’était génial l’hôtel à la hauteur de son prix. Surtout ne changez rien ! Peut-être le soir il pourrait y avoir une ou deux soirées avec des attractions genre spectacle espagnols. Sinon les 2 soirées par semaine avec le didji étaient sympas. Non rien à dire le personnel a l’écoute adorable serviable. Propre très propre. La femme de ménage de mon étage j’étais au premier était brésilienne et tellement propre et se donnant à fond ! La nourriture très variée et très bien. Vraiment super séjour sur l’île nous avons fait du tourisme et beaucoup de plage la mer super et superbe. Je suis déjà venue en 2016 pour 15 jours aussi j’étais à Portocolom a l’hôtel Cala Marsal qui était au top aussi. Alors à une prochaine fois !
Bodde her 14 netter i august 2022
Svar fra HSM Customer Service den 30. aug. 2022
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 – Bra

Madeleine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bon séjour, cependant ménage fait de façon succincte. De plus bouteille d’eau payante au restaurant, dommage!!! Chambre correcte avec balcon Restaurant correct, la variation des buffets serait un plus
Vu de la chambre
Bodde her 14 netter i august 2022
Svar fra HSM Customer Service den 20. okt. 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Anna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i august 2022

8/10 – Bra

Jean Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Bodde her 7 netter i juli 2022
Svar fra HSM Customer Service den 5. aug. 2022
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards, HSM Customer Service.

6/10 – Grei

Adrian

Likte: Renhold
Bodde her 7 netter i juli 2022
Svar fra HSM Customer Service den 25. juli 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Øv mad
Vi boede der i 6 nætter vi skiftede værelse fordi vi fik et meget lille gult værelse der lå lige op af elevatoren som larmede hele natten, vi blev skifte op til en meget fint rent værelse med god udsigt. Det eneste der var lidt en træt oplevelse var maden vi havde morgenmad og aftensmad, maden var ikke det lækkereste udvalgt var meget det samme og ser var ikke rigtigt noget der havde en lækker og velsmagende smag, der var flere aftener hvor vi valgt at spise et andet sted fordi maden var tør og kedelig.
Bodde her 6 netter i juli 2022
Svar fra HSM Customer Service den 19. juli 2022
Dear guest, First of all, we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us, since it allows us to identify our weak point and be able to improve them. We regret that the food has not been of your liking, our highest priority is the satisfaction of our customers. We take notes of your comments and we will send them to the kitchen team. We hope to welcome you again in one of our hotels. Best regards, HSM Customer Service.

10/10 – Utmerket

Salimata

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2022
Svar fra HSM Customer Service den 19. juli 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

6/10 – Grei

Karin

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Mallorca
Trevlig och hjälpsam personal. Slitet hotell med smaklös mat. Ingen kyl eller säkerhetsskåp på rummet.
Bodde her 14 netter i juni 2022
Svar fra HSM Customer Service den 15. juli 2022
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon! HSM Customer Service.

8/10 – Bra

mare Labrit

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El alojamiento relación calidad precio muy bien, pero esta en la zona guiri, lo cual es MUY raro ver españoles. Todo está pensado para extranjeros. Cobran por todo. La media pensión no incluye bebida, y una botella grande de agua son 4€ (en España la jarra de agua del grifo por ley es gratis). Tampoco te dan hielos para el café. La comida del restaurante muy buena (especial mencion al camarero Francisco, un amor de persona). Las habitaciones completas y muy limpias, pero para una o dos personas, para tres muy justas. La piscina también tiene horario, cuando la cierran, aun hace calor y hay gente llegando de la playa que quería bañarse. Las limpiadoras lo dejan todo impoluto, pero entran a las 8am a la habitación sin permiso para saber si estas dormido o no y entrar a limpiar (bastante irrespetuoso).
Bodde her 5 netter i juni 2022
Svar fra HSM Customer Service den 8. juli 2022
Estimado cliente, Gracias por tomarse el tiempo para compartir sus experiencias con nosotros. Tomamos nota de su valoración y comentarios para poder seguir mejorando día a día. Nos hubiera gustado que durante su estancia se hubiese puesto en contacto con nosotros para mejorar su situación. Nos gustaría mencionarle que el horario de la piscina es de 10:00 a 20:00 h. Nuestra mayor prioridad es que nuestros clientes se sientan como en casa. ¡Esperamos volver a verle pronto! HSM Customer Service.

10/10 – Utmerket

Roland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i juni 2022

10/10 – Utmerket

Morteza

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gute Essen.
Bodde her 5 netter i mai 2022
Svar fra HSM Customer Service den 22. juni 2022
Dear guest, Thank you very much for your nice comment, we are very proud to know that you have enjoyed your vacation at our hotel. We are happy that the food has been of your liking, in fact, we do everything possible to satisfy all the gastronomic preferences of our customers. Our highly qualified chefs and nutritionists are in charge for offering a high quality food and a varied menu. We will be happy to welcome you again! Best regards, HSM Customer Service.

8/10 – Bra

roberto

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Bodde her 5 netter i mai 2022
Svar fra HSM Customer Service den 10. juni 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

8/10 – Bra

jörg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
In Ordnung
☹️ Das Hotel ist sehr weit weg von der Partymeile. ☹️ Die Zimmer sind schlecht schallisoliert (hellhörig). 🙂 Man bekommt täglich frische Handtücher und Waschlotion. 🙂 LED TV 🙂 Freundliches Personal
Bodde her 6 netter i mai 2022
Svar fra HSM Kunden Service den 10. juni 2022
Sehr geehrter Gast oder Kunde, Zuallererst möchten wir uns bedanken, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Dies ist für uns sehr wichtig, weil es uns hilft unseren Service zu verbessern. Wir bedauern aufrichtig, dass Ihre Erwartungen nicht erfüllt wurden und werden Ihre Kommentare dazu verwenden die Situation zu verbessern, damit Sie bei Ihrem nächsten Aufenthalt den Urlaub entsprechend genießen können. Wir hoffen, wenn Sie uns eine weitere Chance geben würden und wir Sie wieder bei uns begrüßen dürfen. Mit freundlichen Grüssen, HSM Kunden Service

10/10 – Utmerket

Ivan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr gutes 3 sterne Hotel für das Geld
Wir sind eine junge Familie mit kleinem Kind ohne Luxuserwartungen gewesen. Man muss sagen dass es laut sein kann- viele Menschen kommen nach Mallorca um Party zu machen. Auch in diesem Hotel hört man laute Gesellschaften. Am Balkon oder im Gang. Personal war sehr freundlich...wir haben zimmer wechseln lassen. Essen Frühstück und Abendessen war mehr als genügend. Fisch, hänchen, Gemüse, Obst, alles sehr lecker. Auch Nachtisch super. Sauberkeit top- im Zimmer wurde immer geputzt. Swiminigpool , Bars, rfestaurant---wir warren mit allem zufrieden. Würden das Hotel allen empfeheln.
Bodde her 6 netter i mai 2022
Svar fra HSM Kunden Service den 13. juni 2022
Sehr geehrter Gast oder Kunde, Danke für Ihre perfekte Qualifizierung und die Empfehlung an andere Gäste. Wir sind sehr zufrieden, dass Ihr Aufenthalt bei uns gut war. Wir hoffen Sie bald wiederzusehen! HSM Kunden Service

8/10 – Bra

Constantin E

Reiste med familie
Likte: Personale og service
Convenient stay
Good experience, close to the beach, very good breakfast and dinner.
Bodde her 3 netter i mai 2022
Svar fra HSM Customer Service den 10. mai 2022
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards, HSM Customer Service.

10/10 – Utmerket

Piotr

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2022
Svar fra HSM Customer Service den 6. mai 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

Geertruda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Erg goed eten.
Bodde her 7 netter i oktober 2021

8/10 – Bra

Markus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2021

8/10 – Bra

Andreas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
War alles Super ,wir können nichts beanstanden
Bodde her 5 netter i oktober 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi blev overført til søsterhotellet HSM Son Vieri, som lå 300 meter fra Reina del Mar. Der var fin service, god mad, dejlig tag terrasse med fantastisk udsigt over bugten. Der var synlig rengøring hver dag over alt på hotellet, hvilket medvirkede til et godt indtryk og at de tager Covid 19 alvorligt
Bodde her 7 netter i september 2021

10/10 – Utmerket

Mónica

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentir-me em casa
Bodde her 5 netter i august 2021

6/10 – Grei

Ghazaleh

Bodde her 10 netter i juni 2021

10/10 – Utmerket

Petra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Za nás 100%
Pro nás vše v naprostém pořádku. Pokoje dostačující, úklid každý den, luxusní jídlo (snídaně a večeře). Pláž 4 min z kopce do kopce. Nevadilo nám to. Příště zase tady
Bodde her 7 netter i oktober 2019
Svar fra HSM Customer Service. den 22. okt. 2019
Dear Petra, Thank you for your perfect valuation. We are looking forward to welcome you again soon! Best regards,