4 utendørsbassenger, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Hotel HSM Canarios Park

3 out of 5
Hotel HSM Canarios Park
Carrer de Cala Antena, 23, Calas de Mallorca, Manacor, Mallorca Island

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 22 av totalt 107 anmeldelser." "
Rangering på 8 − Bra. 52 av totalt 107 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 107 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 107 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 107 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasantly surprised
Food was actually quite good - considering it's all inclusive. Lots of activities each day and shows each night. It's great for families and the kids club is fun for the kids and gives us parents a break 👍👍
Bodde her 7 netter i september 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

4/10 – Dårlig

Aleksandra

Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og personale og service
Bodde her 11 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 – Bra

HERVE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Nathalie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you are looking for a town then its 15 min walk or 5 min and 5euros in a raxi but food in hotel is at all times and very good
Bodde her 4 netter i mai 2024

6/10 – Grei

Geoffrey

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Établissement vieillissant, chambre mal isolée, buffet médiocre de produit surgelé ou en boîte. Club fait pour les familles avec des enfants pas pour les couples. Malgré tout le personnel reste à l’écoute et sympathique.
Bodde her 7 netter i mai 2024

6/10 – Grei

Laura

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Établissement trop bruyant, chambres pas isolées phonétiquement. Complexe sympa en dehors de ça.
Bodde her 3 netter i april 2024

2/10 – Forferdelig

barbara

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 8 netter i september 2023

6/10 – Grei

Bruno

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Expedia sponsors this property as smoke free. It is not so. If you don't smoke, or otherwise don't want your children to breathe in other people's smoke, choose another facility. Average food. At the reception the people are kind but the entertainment isn't that great. The rides for children do not work well. The property provides a minibus that takes you to Cala Domingos for free at certain times. For the rest, for the price paid it is what you can expect.
Bodde her 7 netter i september 2023

2/10 – Forferdelig

Silke

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Noch nie haben wir ein so extrem lautes hotel besucht. Keine normale Unterhaltung beim essen moglich da die Lautstärke der Gäste "überwiegend Engländer" extrem war. Sie sind unglaublich rücksichtslos und auch am späten abend war ein geschreie sowohl von den kindern als auch von den erwachsenen bis 2 uhr nachts .. von erholung keine spur .. selbst unsere 4 jährige Tochter hat sich standig die ohren zugehalten.. Das personal sowohl beim essen als auch an der Rezeption haben alles dafür getan um das Chaos in grenzen zu halten. Können dieses hotel für eine erholung nicht weiterempfehlen .. wer Action mag ist hier genau richtig .
Bodde her 11 netter i september 2023

8/10 – Bra

Antonio

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel complessivamente buono in particolare per i pasti e i servizi.
Bodde her 9 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bőséges étel egész nap az étteremben. Ingyenes italok a bárban egész nap. Zenés medencék, aqua aerobik délben. Esti programok nem voltak túl népszerűek, és szórakoztatók, azon a téren van mit fejlődni a hotelnak.
Bodde her 5 netter i september 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

6/10 – Grei

Line og Horsens

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
BEAUTIFUL lokation, great smiling and friendly staff. Poor food and small food choices, lack of a gym and overall luxury.
Bodde her 8 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share your suggestions about the hotel with our quality department to continue improving our services day by day. We will be very pleased to welcome you back again at our hotel!Best regards, HSM Customer Service.

10/10 – Utmerket

Gisselle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está excelente y la atención del personal también, un bufet completo y variado cada día, algo que no es muy positivo es que si no tienes coche es difícil moverse
Bodde her 5 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

8/10 – Bra

Eveline

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Leuk hotel, ideaal voor de kinderen. Veel zwembaden en een erg enthousiaste miniclub. De kamers zijn ietwat gedateerd, maar alles was erg schoon. Kamers worden elke dag schoongemaakt. Personeel achter de receptie erg vriendelijk en toegankelijk. Geen beddenrace in de ochtend om je handdoek neer te leggen, maar wel om een schaduwplek te hebben. Weinig parasols. Het hotel ligt op een rustige plek, winkeltjes op zo'n 15 minuten lopen. Wij hadden een huurauto, leuk om naar porto christo of cala d'or te rijden voor wat meer winkels en mooie baaien te zoeken in de omgeving. Op 15 minuten rijden verschillende mooie baaien gevonden.
Bodde her 9 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 – Bra

Viktor

Reiste med familie
Likte: Personale og service
Bodde her 14 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Jhon

Bodde her 8 netter i august 2023
Svar fra HSM Customer Service den 19. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 – Grei

Laura

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Bodde her 6 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

4/10 – Dårlig

Frederik

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ikke for familier med små børn
Så lydt at man kan høre naboens mobil vibrere og børneshows startede først kl 21/21.45 så den var langt over midnat før grædende børn kom i seng og der blev stille
Bodde her 5 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

6/10 – Grei

Doina

Reiste med familie og små barn
Likte ikke: Fasiliteter
2star
Bodde her 7 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 – Bra

julie

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is lovely, v.clean, rooms adequate for a 3*. There are 4 pool areas, always found sunbeds and chairs to sit on. Splash pool is great, our toddlers loved it. Kids Club looked fab 10-2 (age 4 upwards) they did lots of activities & staff energetic. All Slushies/soft & fruit juice drinks/tea coffee/ice creams all help yourself throughout the day. Alcohol all seemed ok and true to flavour. Plastic cups are provided but bring your own lidded closable cup/bottle as there are thousands of wasps around all the pool areas. We did get stung and was constantly watching out for the kids so could never enjoy a drink/ice cream without being swamped by them so be warned! Food truly was bland, there was always a dish we could eat but no real taste to it especially dinner time. Breakfast was usual fry up/cereal/cold meats/pastries/fruit etc so all good there and lunch was same as dinner (i know its a 3*) Dining room is free for all, get there early to get a table as plates are not cleared away until you leave so they pile up on your table (only 3 staff doing the clearing so you wait around to get a cleaned table). Room cleaned/towels changed everyday v.happy Evening entertainment area to small for no. of guests - variation each night Shame Hotel is in the middle of nowhere, wish i researched more, walk to town centre with buggies took its toll as pavements v.uneven. Hotel rang for Taxis took ages & v.costly. Local bus ran hourly to 6pm I would not return to this area of Mallorca.
Bodde her 7 netter i august 2023
Svar fra HSM Customer Service den 12. sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Rami

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Mads

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

6/10 – Grei

Mavi

Likte: Personale og service og overnattingsstedets bygg og tilstand
La comida-variedad excasa, desayuno muy escaso,vasos de miniatura ,faltan saleros,salón pequeño,todo a granel, incluyendo yogurt,mermeladas....helado...mahonesa y ketchup,ni cerveza ,ni tinto de verano en el comedor,tienes que salir al chiringuito de la piscina que está fuera con unos vasos de plástico que tienes que llevar encima siempre para que te sirvan la cerveza o cualquier coctel....alcohol en general y volver al comer con lo cual se caliente enseguida.Horarios limpieza algo extraños..
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Estimado cliente,Antes de nada, darle las gracias por compartir su experiencia en nuestro hotel. Estamos agradecidos por su comentario, porque esto nos ayuda a mejorar constantemente y adaptarnos a las necesidades de nuestros huéspedes.Nos gustaría darle las gracias por su visita.Atentamente,HSM Customer Service.

8/10 – Bra

Miroslaw

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 – Bra

Harriet

Reiste med familie og små barn
Likte: Renhold og personale og service
Hotel needs updating. Rooms are basic but you get what you pay for. But on the other hand the rooms were clean and the summing/pool facilities were fab.
Bodde her 10 netter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

6/10 – Grei

Siamak

Bodde her 14 netter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 – Utmerket

María

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo genial, las habitaciones un poco antiguas pero bien, eso sí, te cobran depósitos hasta por el mando de la tele.
Bodde her 5 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Estimado cliente,Gracias por su comentario y por habernos elegido. Estamos felices que haya disfrutado de su estancia y esperamos tenerle de nuevo como huésped en nuestro hotel. Los depósitos de devuelven al cliente cuando haya devuelto lo que ha pedido.Un cordial saludo.HSM Customer Service

8/10 – Bra

ANGELA

Reiste med partner
Likte: Renhold og personale og service
instalaciones algo ya viejas, pero lo mantienen muy limpio, lo peor el horario de cenas, está tan orientado al turismo Alemán, que el horario de cena es de las18:30 a las 21 horas ... increible . luego tiene opción de tomar snacks a partir de la s21:30 , pero ya no es lo mismo. este horario no permite hacer ninguna excursion ni actividad porque no llegas a cenar . hotel muy muy ruidoso al esta orientado a familias ,
Bodde her 6 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Estimado cliente, En primer lugar, nos gustaría agradecerle que haya compartido su experiencia con nosotros. El feedback de nuestros clientes es una herramienta muy importante para nosotros, ya que nos permite identificar nuestras áreas débiles y así poder mejorar.Esperamos poder darle nuevamente la bienvenida en uno de nuestros hoteles. Un saludo cordial, HSM Customer Service.

6/10 – Grei

Quentin Axel

Reiste med familie og små barn
Likte: Renhold og personale og service
Personnel sympa, mais hotel extrêmement mal insonorisé, très très bruyant. Tout est fait pour que les enfants s'y plaisent (super installations de jeux) mais ceux-ci ne peuvent pas dormir tant le bruit est constant.
Bodde her 10 netter i mai 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon!HSM Customer Service.

10/10 – Utmerket

Rebecca

Bodde her 4 netter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

R.N.

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prima verblijf in HSM Canarios Park
Het verblijf in uw hotel is prima bevallen. Het enige nadeel vinden wij dat de kamers gehorig zijn. Je hoopt dan dat andere gasten rekening houden met degene die er naast slapen, maar helaas wordt daar te weinig rekening mee gehouden. Midden in de nacht wakker worden van zingende buren is niet prettig. Zeker niet met 2 jonge kinderen erbij. Verder hebben wij geen op of aanmerkingen en was alles wat we er van verwacht hadden. De medewerkers maken het verblijft prettig!
Bodde her 4 netter i mai 2023
Svar fra HSM Customer Service den 30. mai 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We would have like that during your stay you had contacted us to improve your situation about the noise. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt sted til familie ferie
Fint hotel og meget børnevenligt, fin buffet og meget søde personale.
Bodde her 7 netter i mai 2023
Svar fra HSM Customer Service den 30. mai 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 – Bra

Laly

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hôtel très sympa, malgré un restaurant bruyant avec des gens qui se pensent tout seul apparement..
Bodde her 6 netter i mai 2023
Svar fra HSM Customer Service den 15. mai 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 – Bra

Emma-Louise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great All-Inclusive break if on a budget.
We stayed at the HSM Canarios Park, as a short-notice budget break for 4 nights in total, We booked this as it provided an All-Inclusive option. I can wholeheartedly recommend this accommodation. The staff were incredibly pleasant and helpful when needed. The hotel itself, is basic - but is incredibly clean, and the pool areas in particular are exceptional. The rooms are incredibly spacious, provide UK TV, and are very clean and comfortable. The food is of a really good quality, my partner is vegetarian so options were a little limited, but the quality was very good, so didn't mind the repeated meals. The range of drinks was very good. Overall, for a cost-effective break, I would highly recommend this hotel. The hotel provides a shuttle-bus to the beach, its not necessarily because it's far, but it is quite a treacherous/steep walk down. The town is about 20 mins walk away, but is all flat roads and easy to get to.
Bodde her 4 netter i oktober 2022
Svar fra HSM Customer Service den 20. okt. 2022
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

8/10 – Bra

NOURDIN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chouette hotel. Parfaitement adapté pour les enfants (piscine pour enfant, activités, kids club..). Buffets variés. Pour ceux qui ne mange pas de viande, on y trouve a chaque service au moins une sorte de poisson et des légumes variées.
Bodde her 9 netter i september 2022
Svar fra HSM Customer Service den 20. okt. 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice to stay
Meals available almost nonstop, weaker offer on the bar. A lot to do in the hotel. Littlebit farer from the sea. Too many smakers without dedicated area to smoke. In general nice to stay without any issues. Nothing was problem.
Bodde her 9 netter i september 2022
Svar fra HSM Customer Service den 4. okt. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

Alina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura un po' più datata ma molto pulita, il cibo buono! Qualità prezzo direi ottima! Personale molto cordiale. Ho passato una settimana gradevole! Consigliato
Bodde her 7 netter i september 2022
Svar fra HSM Customer Service den 19. sep. 2022
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 – Bra

Kimberley

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay... We ve never done all included.. A new experience, It is what it is...basic. Don't expect anything more.. The kids loved it
Bodde her 4 netter i september 2022
Svar fra HSM Customer Service den 13. sep. 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Uzturre

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel ideal para ir con niños y por el precio que se paga está bien, las habitaciones limpias, cercanía a la playa. La comida un poco repetitiva pero esta buena.
Bodde her 7 netter i august 2022
Svar fra HSM Customer Service den 8. sep. 2022
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

8/10 – Bra

Hayley

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Breakfasts were great 👍 A bit outdated but you get used to it. Has its own charm in the end.
Bodde her 6 netter i august 2022
Svar fra HSM Customer Service den 30. aug. 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

CLEMENT

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel au top pour les enfants!
Je recommande cet hôtel pour une famille avec enfant. La piscine avec les toboggans est juste parfaite dès le plus jeune âge. Notre fils de 4 ans y a passé des heures, aucun danger pour lui, c'est rassurant et reposant pour nous. L'hôtel est très propre, le personnel très sympathique. Le restaurant est dans l'ensemble très bien et varié (il manque juste des crêpes pour le petit déjeuner :)) Le système des gobelets à garder toute la semaine est très bien et les boissons en libre service c'est top! gain de temps. Le point a améliorer serait les soirées... le bingo tous les soirs c'est beaucoup ce qui fait démarrer les spectacles à 22h, c'est tard surtout pour un hôtel avec autant d'enfants. L'arrêt de bus au bout de la rue est très bien aussi pour une transfert facile. C'est la première fois que dans un hôtel nous ne sommes pas réveillés aux aurores par des clients ou un personnel bruyant. C'est plaisant. Certains commentaires ne sont pas a tenir en compte, ça reste un 3 étoiles avec énormément de point positifs et un bon rapport qualité/prix. Je recommande!
Bodde her 7 netter i august 2022
Svar fra HSM Customer Service den 24. aug. 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

6/10 – Grei

Jeremy

Reiste med familie
Mitigé !
De retour du HSM Canarios Park , nous restons sur un avis mitigé . Le rapport qualité prix y est correct . Seul bon point positif est le coté parc aquatique enfant . Pour le reste , vous devez vous balader avec vos gobelets toute la journée pour boire ( gobelets en plastique unique pour la durée du séjour ) , nourriture correcte mais répétitive . Hôtel très très très bruyant ( restaurant ou plutôt cantine et chambres ) dû au manque de savoir vivre de certains ... Spectacle ? quasi inexistant ... Hôtel excentré donc voiture de location indispensable si vous souhaitez visité cette belle île de majorque .
Bodde her 7 netter i august 2022
Svar fra HSM Customer Service den 24. aug. 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

4/10 – Dårlig

Lucie

Bodde her 7 netter i august 2022

6/10 – Grei

Mounia

Reiste med familie og små barn
Trop loin du centre-ville. Personnel pas tres agréable. Restaurant médiocre. Animation du soir tardive et incomprehensible. Un pour les piscine.
Bodde her 7 netter i august 2022
Svar fra HSM Customer Service den 17. aug. 2022
Dear guest, We regret to read that your vacation did not go as expected; we take notes on your comment. We constantly strive to improve the quality of both our hotel and the services we provide, since the opinion of our guests is a great value to us. For us is really important the fact that all our guests can fully relax in our entire hotel. We will continue considering possible improvements to maintain the relaxed and quality environment that we want to transmit. We hope you accept our sincere apologies. Best regards, HSM Customer Service.

10/10 – Utmerket

Vojtech

Bodde her 7 netter i august 2022
Svar fra HSM Customer Service den 16. aug. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
10/10 🙌🙌
Amazing 2 weeks here. Couldnt fault the hotel food is very nice for 3 star plent, of variety everyday. Entertainment staff make this hotel more than 3 star standard they are so friendly welcoming and will have you belly laughing from the day you arrive
Bodde her 14 netter i juli 2022
Svar fra HSM Canarios Park den 14. aug. 2022
Thank you for your review :) We are waiting for you to come back.

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Great holiday
A great holiday because of the entertainment team… itzo, george, ferran, Ivo, Maria, Alejandro, Irene, bar staff David, and another fella with a tash, didn’t get his name. Robert, Ivan, Luis at reception really nice. Food is good very tasty always something different to eat. Restaurant staff nice, cleaning lady was really good. Overall a good holiday 20 min walk to town 10 min to a small beach or 20min to bigger beach. Hotel shop really expensive so go to town to buy essentials.
Bodde her 14 netter i juli 2022

4/10 – Dårlig

Khaldoun

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Renovierungsbedürftig, Personal sehr gestresst und klingt unfreundlich, Restaurant nicht appetitlich.
Bodde her 5 netter i august 2022
Svar fra HSM Kunden Service den 11. aug. 2022
Sehr geehrter Gast oder Kunde, Es tut uns leid zu erfahren, dass Ihr Urlaub nicht wie erwartet gelaufen ist und haben Ihre Kommentare vorgemerkt. Wir sind ständig bemüht die Qualität und Dienstleistung in unserem Hotel zu verbessern und haben Ihre Kommentare an die zuständige Abteilung weitergeleitet. Die Meinung unserer Gäste für uns von größtem Wert. Die Rückäußerung von unseren Gästen ist sehr wichtig für uns, damit sich unsere Gäste in unseren Installationen entspannen und wohlfühlen können, versuchen wir die Qualität immer zu verbessern. Wir hoffen Sie akzeptieren unsere Entschuldigung und verbleiben, mit freundlichen Grüßen, HSM Kunden Service

8/10 – Bra

Gema

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Buena calidad precio
La comida estaba bastante bien, tiene cocina en vivo y el personal es amable. Falta actualizar las instalaciones y mejorar su limpieza. Faltaba presión en el agua de la habitación
Bodde her 6 netter i august 2022
Svar fra HSM Customer Service den 10. aug. 2022
Estimada clienta, Gracias por tomarse el tiempo para compartir sus experiencias con nosotros. Tomamos nota de su valoración y comentarios para poder seguir mejorando día a día. Nos hubiera gustado que durante su estancia se hubiese puesto en contacto con nosotros para mejorar su situación. Nuestra mayor prioridad es que nuestros clientes se sientan como en casa. ¡Esperamos volver a verla pronto! HSM Customer Service.