Innendørsbasseng,utendørsbasseng, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Grupotel Los Príncipes & Spa

4 out of 5
Grupotel Los Príncipes & Spa
Carrer Galio, 31, Muro, Mallorca

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 89 av totalt 184 anmeldelser." "
Rangering på 8 − Bra. 71 av totalt 184 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 184 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 184 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 184 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Espen Storsve

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2023

8/10 – Bra

Lillian

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Hotellet var fint og svarte stort sett til forventningene. Det som dro kraftig ned var tilbudet om garderobe m/ dusj siste dagen da vi skulle reise om kvelden. Rommet var veldig skittent og det lå strødd med skittene håndklær og tomme flaker med solkrem m.m. Utrivelig!
Bodde her 7 netter i juli 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell med fin beliggenhet
Veldig bra hotell med god og variert frokostbuffet. Irriterende å måtte betale ekstra for wifi og bruk av safe, men ellers ok rom og fin utsikt for de som velger sjøutsikt. Nærområdet er helt greit, men det er ingen strandpromenade, og det er begrenset med restauranter i gangavstand fra hotellet. Ypperlig utgangspunkt for sykling.

8/10 – Bra

Dr. Jeppe

Likte: Renhold, personale og service og romkomfort
Absolutt godkjent
Ligger fint til i rolige omgivelser med det meste av hva man trenger like ved. Ca 5 min biltur til port` d Alcudia, eller man kan gå langs den vakre stranden helt inn til sentrum, dette tar i overkant av 40 min, Hotellet er rent, med fine rom, bra frokost og god service. Anbefales.

10/10 – Utmerket

Else

Likte: Renhold, personale og service og romkomfort
Kjempebra
Vi har feriert her tre år på rad. Beliggenheten er perfekt, hotellet er tiltalende og hyggelig, maten nydelig - og alt ligger til rette for en riktig god ferie.

4/10 – Dårlig

lucinda

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Marion

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Zu viert verbrachten wir 8 Übernachtungen. Es war wunderbar in dem Hotel. Der Service freundlich und zuvorkommend aber nicht aufdringlich, das Hotel war sauber und neu und das Buffet am Frühstück und Abend war vielseitig mit viel Obst und Gemüse , frisch zubereitet . Es war himmlisch. Ich würde es jedem empfehlen. Der Strand war direkt in der Nähe. Im Pool konnte ich schwimmen wann immer ich wollte. Wir werden sicher bald wieder dort hin fahren.
Bodde her 8 netter i mars 2024

8/10 – Bra

FATIMA LORENA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy lindo lugar para estar en familia
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Denise

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel. Un 10!
Bodde her 2 netter i mars 2024

8/10 – Bra

Miquel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel bonito, limpio y el personal muy amable y atento con los clientes en todo momento. Pedimos una cama de matrimonio y al momento subieron a juntarnos las camas y poner las sábanas, no tardaron nada.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Yuchi og BIRMINGHAM

Bodde her 3 netter i februar 2024

8/10 – Bra

Amalia

Likte: Personale og service og overnattingsstedets bygg og tilstand
Muy tranquilo en invierno.
Bodde her 1 natt i februar 2024

8/10 – Bra

Dawn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Bodde her 14 netter i oktober 2023

10/10 – Utmerket

Rachel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Warm welcome, clean hotel, comfortable bed, nice spa easy access to the beach and fresh food
Bodde her 2 netter i oktober 2023

8/10 – Bra

Sylvie

Bodde her 6 netter i september 2023

6/10 – Grei

Daria

Reiste med partner
Als wir das Hotel buchten, war einer der Hauptpunkte, dass stand, dass es kostenlose Parkplätze gibt. Da wir die Region nicht kannten, war das für uns besonders wichtig. Stellte sich jedoch heraus, dass die PP gar nicht nur für das Hotel sind sondern öffentlich. Wir konnten früher Einchecken, was für uns angenehm war. Als wir das Zimmer betraten war halt sofort klar, dass dies so ein 'Massentourismus'-Hotel ist. Vom Balkon sah man auf den Nachbarsbalkon und dieser blickte halt auch ins Zimmer rein. Was uns aber besonders störte war die fehlende Hygiene beim Frühstücksbuffet. Wir sind nicht besonders anspruchsvolle Touristen jedoch sind wir doch erst eben durch eine Pandemie wo Hygiene grossgeschrieben wurde. Das Buffet war aber pures Gegenteil. Es wurde gehustet, alles mit den Händen angefasst (Brot, Käse, Früchte, etc) und die Butter war ein grosser Block wo sich jeder nach Belieben anschneiden konnte. Wir haben einmal kurz gefrühstückt und dann diesen Raum für den Rest (5 Nächte) unserer Reise gemieden. Dasselbe gilt für das Fitness. Auch da wurde nicht gelüftet und die Geräte erinnerten an ein altes Fitness aus den 80er Jahren. Wurde gemieden für den Rest der Reise. Noch ein Punkt: Besonders hinsichtlich Hygiene fanden wir, dass die grossen Flaschen Seife, welche jeder anfassen muss um zu öffnen und zu schliessen hygienisch ein Albtraum sind. Umweltfreundlich sind sie ja gut aber trotzdem. Das Zimmer war hingegen sauber und die Grundausstattung gut auch wenn etwas alt.
Bodde her 5 netter i september 2023

4/10 – Dårlig

John

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Catalina

Bodde her 2 netter i juli 2023

8/10 – Bra

Michael Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr nett junges personal am pool geht so sonst top
Bodde her 4 netter i august 2023

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
Bodde her 9 netter i august 2023

8/10 – Bra

Giuseppe

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
STAFF eccezionale. Posizione perfetta
Servizio impeccabile. Lo Staff è eccezionale; gentile disponibile, educato, professionale. Le persone che lavorano nell’hotel meritano 5 stelle! Eccezionale Camera. Ho acquistato una camera “vista mare” ma, purtroppo, la vista era sul parcheggio interno. Essendo in vacanza ho voluto evitare lo stress di fare contestazioni. E ho accettato di aver pagato un prezzo alto per una stanza con vista mare che invece era vista parcheggio. Buffet. GIGANTE! Sia a colazione che a cena. location. Spiaggia meravigliosa proprio di fronte a Playa de muro. Occorre però pagare a parte lettini e ombrellone (due lettini e 1 ombrellone: circa 15 euro)
Bodde her 6 netter i august 2023

4/10 – Dårlig

soumaya

Reiste med familie
Likte ikke: Renhold
Bodde her 6 netter i august 2023

2/10 – Forferdelig

William

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
Bodde her 3 netter i august 2023

6/10 – Grei

Joanna

Reiste med partner
Likte: Renhold
Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.
Bodde her 6 netter i juli 2023

10/10 – Utmerket

Lars-Göran

Bodde her 9 netter i juli 2023

6/10 – Grei

Sandra

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
L’hôtel a une excellente situation mais malheureusement il mérite vraiment une rénovation. La chambre parental dispose de deux lits cotes à côtes et ils sont vraiment petits et pas confortable. Les enfants ont dormis sur les canapés qui sont à leurs tour vraiment inconfortable le matelas est très fin. Le point négatif est la propreté qui laisse vraiment à désiré. Nous avions du sable tout les jours dans la chambre le sol ne peut être nettoyé correctement sans aspirateur. Le balcon a été nettoyé une fois durant le séjour. Les bouteilles ou autres déchets ne sont pas touchés.. les draps de notre lit malgré qu’ils étaient sal n’ont pas été changé. La seul fois que j’ai voulu regarder la TV j’ai vu que toutes les chaînes étaient en allemand et il n’y avait aucune chaîne en français. J’ai été déçu par tout ses points. Hormis tout cela la situation est excellente et la plage est très belle. Nous ne reviendrons pas à cette adresse en famillle pour tout les points mentionnés.
Bodde her 8 netter i juli 2023

8/10 – Bra

Azra

Reiste med familie
Insgesamt durchschnittliches Hotel. Zimmer sind schon etwas veraltet und sehr hellhörig. Ein großer Türspalt machte das Schlafen etwa schwierig, da das Licht vom Gang dauernd brannte und es dadurch im Zimmer sehr hell war. Das Essen war durchschnittlich, Abendessen besser als Frühstück, jedoch für jedan was dabei. Strandhandtücher werden 2x pro Woche gewechselt, wenn man das öfter haben möchte, dann gegen Aufpreis (für ein 4-Sterne Hotel 👎) Personal war freundlich, Parkplatz vor dem Hotel kostenlos, nettes Abendprogramm (wer das mag). Der Strand ist echt toll und das Meer herrlich!!!
Bodde her 9 netter i juli 2023

4/10 – Dårlig

Elcin og Charlotte

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i juli 2023

8/10 – Bra

Evrim

Bodde her 4 netter i juli 2023

8/10 – Bra

Hamza

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2023

8/10 – Bra

jung ae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
아름다운 해변과 가까워서 이용 편리하고 시설 쾌적합니다
Bodde her 2 netter i juli 2023

8/10 – Bra

ANGEL

Bodde her 11 netter i juni 2023

10/10 – Utmerket

Joaquin og Madrid

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El personal de recepción encantadores,amables,la habitación que nos toco impresionante con vistas al mar,que decir del personal del desayuno y de la cena a cual mejor ,mi única pega que la animación de niños para edades de 12/16 la vi escasa o nula ,la de adulto lo mejor una chica que cantaba ,como hotel por localización,personal y comida perfecto
Bodde her 7 netter i juni 2023

10/10 – Utmerket

Reza og Vancouver

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice resort, very clean, delicious food and super friendly staff.
Bodde her 10 netter i juni 2023

8/10 – Bra

Reza og Vancouver

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023

6/10 – Grei

Sharon

Likte ikke: Personale og service
I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great. Also the lobby always has a bad smell.
Bodde her 3 netter i juni 2023

8/10 – Bra

Youssef

Likte: Renhold og personale og service
Bodde her 3 netter i juni 2023

10/10 – Utmerket

joanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel. Lovely position on beach front. If you like cycling Huezeler were fantastic with quality bikes to hire. Will certainly return.
Bodde her 6 netter i april 2023

10/10 – Utmerket

Kishor

Bodde her 3 netter i april 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Stay
Quality price is good, nice location just in front to the beach, very friendly staff, nice spa area, food is not exceptional but ok, always some meat or fish fresh grilled. The hotel does not give complimentary water in the room and tap water in Palma is not drinkeable, furthermore most of shops and supermarkets around the hotel were closed. Also it would be nice to have some channels in English on TV, only German and Spanish are available.
Bodde her 7 netter i februar 2023

10/10 – Utmerket

Joerg

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr zu empfehlen
Wir haben uns bestens wohl gefühlt. Schönes Zimmer mit Meerblick und die vorhandene Liegewiese direkt bam Strand ist super.
Bodde her 2 netter i oktober 2022

8/10 – Bra

Niki

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Not 4* service
Hotel fab location, nice rooms but I found the male staff rude on several occasions! So definitely not 4* service. Not even 1* the way they spoke to me and dealt with me, so for that reason I would not return with my custom. If the male staff wasn't so rude, I probably would have booked there again but for this reason I will select another hotel.(Female solo traveller)
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

OLGA

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The duration of the trip to the hotel from the airport is approximately 40-50 minutes, which is very convenient. There are many shops, cafes, mini markets nearby. The territory of the hotel is not large, but very cozy, it is located on the first line, that is, right on the beach. The beach has white sand without stones, and turquoise water of unprecedented purity. The rooms are spacious and have everything you need. What surprised me was that there was no drinking water in the room. That is, you have to buy water at the bar, but there is a store nearby and we bought water there. Food - breakfasts and dinners which were second to none. A huge selection, different meats, a large selection of cheeses, pastries, cakes and pancakes, fruits, everything was super tasty! Very pleasant service, the staff is very friendly, our vacation was incredible, for which we thank the hotel staff very much!
Bodde her 4 netter i oktober 2022

10/10 – Utmerket

Marie Adeline

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Steven Barrie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is situated on a reasonably busy but still lovely beach. The pools have lots of shade for those that do not want to get too much sun. This is an ideal location for cycle hire of every description. The facilities at the hotel are excellent and it is close to many restaurants and bars but is still a peaceful retreat.
Bodde her 7 netter i september 2022

8/10 – Bra

Thomas

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 7 netter i september 2022

8/10 – Bra

Giuseppe

Likte: Personale og service
Likte ikke: Renhold
Verbesserungen
Persnal sehr freundlich, Teller, Besteck und gläser ungenügend für einen 4* Hotel, Nass und fleckig. Duschbrause verkalkt. Safe exkl.?
Bodde her 9 netter i august 2022

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Aufenthalt Ok
Das Hotel ist gut gelegen, wenn man seinen Urlaub in direkter Strandlage verbringen möchte. Der Empfang war nett. Es gibt genug Liegen auf der Wiese beim Hotel. Die Liegen vor dem Hotel am Strand sind üblicherweise nicht kostenlos. Das Meer ist wirklich schön. Ansonsten gibts direkt beim Hotel nicht so viele gute Restaurants, wir nahmen daher ein Taxi/Mietwagen/Bus nach Alcudia Port. Für uns hat das Preis- Leistungsverhältnis in der Hochsaison leider nicht gepasst in diesem Hotel. Man kann beim schönsten Wetter nirgends draussen Frühstücken. Das ist nicht zeitgemäss. Das Zimmer war gross und mehr oder weniger sauber. Das Bett ist eher weich, was für mich passte. Kein Duschmittel vorhanden im Bad. In der Empfangshalle roch es teilweise streng, mal nach Fisch, mal nach alg. Essen, einfach nicht so angenehm. Der Fahrstuhl wurde auch nicht immer gründlich gereinigt. Buchung Meerblick ist augrund, wie das Hotel gebaut wurde, eher ein seitlicher als direkter Meerblick, war trotzdem schön. Am Abreisetag konnten wir die Dusche des Hotels benutzen. Das war nicht angenehm. Der Raum war unordentlich, wirkte nicht sauber, Wasser überlief in der Dusche, Duschmittel der anderen Abreisenden lagen noch am Boden. Es roch modrig und komisch. Stickig und heiss. Das ist nicht wertschätzden für die Gäste. Daher werden wir dieses Hotel nicht nochmals besuchen.
Bodde her 3 netter i august 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juli 2022

10/10 – Utmerket

Hans Henrik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Glimrende familiehotel
Glimrende familiehotel, med nem adgang til pool og hav. Glimrende buffet for familien i mange aldre.
Bodde her 9 netter i juli 2022